Overall a good value”

Good stay, mostly because of those top three (free breakfast, free internet, clean rooms) plus a central location and easy access to transport (metro and bus). Bathroom gets a little wet unless you're really careful with the shower head, since the shower curtain didn't quite fully enclose the bath tub area.

Friendly Staff”

Been here for 4 days and felt warm and welcome, staff are friendly, rooms are good only the location was not comfortable.

Exceptional”

Best one in Deira

fast stay”

I stay with my friend in three beds room type. the hotel was ok for it's price, it was clean and friendly staff. the location of the hotel is not good for who have car, because the parking is full all the time and costly if you'll find.

No management ”

It was the first time in my entire life waiting to check in over an hour (1:20 till 2:20) !! the reseption guy keeps telling me that they need 5 minutes to clean the room!! it was a horrible experience..

Comfortable stay, good value for money”

We had an overall comfortable 4-night stay at Phoenix Hotel. The rooms had high ceiling and a balcony which was nice! There was spacious closet too. The free breakfast was ok, nothing special but it was enough. It is close to the gold and spice souks which, if you have time, you can just walk and explore. Also, the room service staff were friendly and attentive. My only complaints were the slow Wi-Fi/Internet and keeping the passport for an hour when we checked in. We were told to get our passports after an hour which didn't sit well with me. Maybe it's the hotel policy since we saw passports on the front desk staff's drawer when she opened it. After an hour, I was then told to claim our passports the next day. I eventually got it them back. This policy was not stated on the website. The Wi-Fi cuts off every now and then. When you're back at the hotel from sightseeing, you would want to connect with family and friends but the Internet speed and connection at the hotel was less than satisfactory.

good”

This hotel good for me because hotel is located near wholesale market of Dubai. the major problem is WIFI is connection is very poor and every time have to go lobby. No much help form staff and breakfast only selected few items. Room is good and clear but toilet very small and not to renovate.

Very brief stay ”

Very un etical front desk staffs. I am flight crew in the Middle East and i know pretty much the law around and passport details are generally required for poloce verification. They should undertsand that the hotel is not the immigration authority first of all .Prior into the country the our pasports has been vetted by the releavnt authority and the hoyel i smerely keeping the details of whereabouts of the visitors staying in the country. Even the 5 stars that i saty during my work dont dwell with my passport more then 10 mins and they are returmed back. this hotel paractically kept my passport the whole day for verification.This is an abnormal parctise an di could suspect them for passport identify forgery having my passport kept with them. They need to know his and i am staying with this hootel for he type of arrogant front desk people. Utter rubbish in attitude.

convientent for a short stay/long layover in Dubai”

The Phoenix hotel was perfect for a short stay. the breakfast was included and it was decent, it is located in the Indian part of town which we loved because all the good and local Indian hole in the wall dining options are there (along with the small local grocery shops). It is outside of downtown, but is close to the souks and the more authentic parts of town. It is in walking distance of the metro as well.

GOod clean”

Confortable, clean, efficient, staff friendly, easy to go everywhere thanks to Metro station just in front the hotel and lot of taxis passing night and day in this street. The check in and check out is fast and easy.

Good hotel for business”

Confortable, clean, efficient, staff friendly, easy to go everywhere thanks to Metro station just in front the hotel and lot of taxis passing night and day in this street. The check in and check out is fast and easy.

Budget City Hotel, Clean Room & Comfortable Bed”

My self a friend of mine and My son stayed in a treble room. Room was fairly Big and Clean and beds were Comfortable had free wi-fi connection in room. Poor breakfast, and very difficult to get a taxi from & to the Hotel.

It was a nice stay.”

My stay at phoenix is okay, however, there were some lapses like reluctant in room cleaning, Aircondition not properly cooling above all the security is not very tight, anybody is allowed to come into the hotel at any time without any challenge or any questioning.

Clean room and convenient location”

We stayed at this hotel because we had a lay over in Dubai and it is very close to the airport. The rooms are tastefully decorated and the bed is very comfortable. The room was clean and the free breakfast was healthy and had a good variety of food. The staff was friendly and helpful. Good deal for the price you pay.

Good value for the money”

Comfortable stay. Came during holiday and many other hotels were very expensive. Phoenix was reasonable and comfortable. Located right in the heart of Deira, was the best for site seeing but was nice for a 2 day layover in Dubai.

good standard”

This Indian-run hotel was located in the centre of Deira area, 10min-walk to 3 Metro stations. When I arrived very early, they served me a cup of milk tea. Although the lobby has not good wi-fi network, Room has a good network. The room was clean and quiet.I really recommend this hotel to other travellers.

Neat room and friendly staff”

My stay at the hotel was a pleasant one. I got an early check-in which was a relief after my long flight. The room is neat and everything looks new. The bed is very comfortable and the bathroom is clean. The housekeepers and their surpervisor take their jobs seriously and do the room cleaning well. The staff were all friendly. It is definitely a family friendly hotel and I'll sure recommend it to anyone travelling to Dubai. Location is good too,about 10-15mins walk to the gold souk.

Almost cheating people”

When through your site .I am sure I apply for single room. For 240 Dirahm. For 2 days .When arrive there they offer for me sharing room for 4 persons. Within one hour I notice this problem with 2 other customers.

Good location, friendly staff”

Good location, friendly staff, good wifi

good price, perfect service”

I was in vacation with my family. Stay was comfort and perfect.