Phoenix Hotel
Phoenix Hotel is the perfect choice for travelers who want to take in the sights and sounds of Dubai. Experience an urban escape in Dubai with a stay at Phoenix Hotel, with its exceptional location right in the city center. Looking for lots of choices? Phoenix Hotel spoils you for choices in activities, with its convenient location just 9.1 km from the Burj Khalifa.
Phoenix Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. Front desk services including luggage storage can assist with your needs.
If you need, the ticket service can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Equipped with handy amenities, guestrooms at Phoenix Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Phoenix Hotel include special design features like a separate living room. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Phoenix Hotel.
Around the property
Phoenix Hotel provides an excellent base for exploring the sights of Dubai in-depth. Get a photograph of yourself in front of The Dubai Fountain located 9.3 km away, a must-see for anyone visiting Dubai. The best way to remember your time in Dubai is with a nice gift at The Dubai Mall located about 8.8 km away.
Reasons to stay here
Rooms don't get much cheaper than here, being less than 98% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 96% of other accommodations in Dubai.
No complimentary water or coffee or tea”
Its hard to locate also on google maps, signage is very small u wont recognize thats the entrance of the hotel
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Not a great place”
Torn curtains. Cat came in to the room from outside. Bad bathroom. You may find better place some where near.
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2 star”
Room size - ok Cleanliness- ok Price- ok Noisy at night can't sleep right away you can hear people talking loud outside at night and staying at hotel corridors. Location and parking is a problem .have to pay for 55 aed for 24hrs parking. Mostly indians stays in this hotel.
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Not recommended to stay if you want a clean place”
Hotel needs major renovation and staff training. Every hotel in this area is the same when it comes to courtesy or pricing. They charge 300 aed per night like a 3 star hotel and provide cleanlines and hospitality not even worth 50 aed that would be available in hostels. No telephone in room, filty bathrooms, smelling beds and untrained staff. Only the front desk manger and another gentleman at the desk had knowledge of work. Rest others just come to work without any training on greeting, looking after the guest luggage, etc... fixing all the furniture, doors and of course the bad oudors in the rooms is a must if the management plans to survive in this business. Just because of expo and exhibition they seem to have survived but unless they take steps this hotel is bound to run out of regular business.
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Worst hotel I have stayed”
The hotel room was dissapointing. I had expatation that did not meet. The bathroom was disgusting. The toilet was broken. There was bugs and insects everywhere, some even bit us. The seiling was broken and we were praying that they don't fall on us. We didn't even get toilet paper. The bedsheets were teared up and were dirty. We asked for room cleaning and they promised to clean and change the sheets but nothing was done. It was frustarating. Everwhere and everything were dirty. The fridge was smelling like a dead fish. The location of the hotel was very bad and I get that they can't do anything about it but it's bad for family to live there. We stayed there for two days and booked another hotel.
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I won't recommend.. ”
Was about to take a shower before bed i noticed the towels have small hairs, not just pieces that you can count it has lots of hairs like it was from someone who just shaved, take note all of the towels. Wanted to ask for a new one but the phone is not working. Room was too dark and i booked for smoking room but exhaust fan is not working, so it was suffocating to smoke inside the room specially inside the washroom. They don't provide disposable slippers only rubber ones which is not that sanitary. But thumbs up for the pillow and bed it was comfy.
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Pathetic!”
Absolutely the worst Hotel. I am surprised that even after many bad reviews, why is Agoda is showing this hotel? You can expect all activities that cannot be written happening in this hotel. They don’t even have a family room or non smoking room. No ventilation. All rooms smell of smoke and cleanliness is zero, staff are not trained and don’t know what they are doing. Can’t take a shower since everything is leaking. I’m warning you! Do not step into this Hotel. It might even be haunted. I booked for 2 days. I left the hotel in 30 mins after letting them know I’m not happy with my room so I told the front desk, they showed me other rooms. But each of them were worst than the other. I checked out of the Hotel immediately. Asked Agoda for a refund. They got back to me saying the Hotel Management would not allow a refund. In short, I lost 100% of what I paid.
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Very very dirty”
So many cockroaches, dirty bedsheets, room dirty every thing worse. Never gonna visit again. So sorry
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Very bad hotel. Especially staff .And room are not clean.only waist of time and money.”
Waist of money and staff make misbehave. Room are very bad even they didn't provide a blanket. Very disappointed to go there.
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Disappointing”
Not clean,no complimentary,no sanitaries,only room and 1 towel availble
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Acceptable”
The hotel is bad
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Comfortable stay, good value for money”
We had an overall comfortable 4-night stay at Phoenix Hotel. The rooms had high ceiling and a balcony which was nice! There was spacious closet too. The free breakfast was ok, nothing special but it was enough. It is close to the gold and spice souks which, if you have time, you can just walk and explore. Also, the room service staff were friendly and attentive. My only complaints were the slow Wi-Fi/Internet and keeping the passport for an hour when we checked in. We were told to get our passports after an hour which didn't sit well with me. Maybe it's the hotel policy since we saw passports on the front desk staff's drawer when she opened it. After an hour, I was then told to claim our passports the next day. I eventually got it them back. This policy was not stated on the website. The Wi-Fi cuts off every now and then. When you're back at the hotel from sightseeing, you would want to connect with family and friends but the Internet speed and connection at the hotel was less than satisfactory.
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Clean room and convenient location”
We stayed at this hotel because we had a lay over in Dubai and it is very close to the airport. The rooms are tastefully decorated and the bed is very comfortable. The room was clean and the free breakfast was healthy and had a good variety of food. The staff was friendly and helpful. Good deal for the price you pay.
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Neat room and friendly staff”
My stay at the hotel was a pleasant one. I got an early check-in which was a relief after my long flight. The room is neat and everything looks new. The bed is very comfortable and the bathroom is clean. The housekeepers and their surpervisor take their jobs seriously and do the room cleaning well. The staff were all friendly. It is definitely a family friendly hotel and I'll sure recommend it to anyone travelling to Dubai. Location is good too,about 10-15mins walk to the gold souk.
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good standard”
This Indian-run hotel was located in the centre of Deira area, 10min-walk to 3 Metro stations. When I arrived very early, they served me a cup of milk tea. Although the lobby has not good wi-fi network, Room has a good network. The room was clean and quiet.I really recommend this hotel to other travellers.
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Good value for the money”
Comfortable stay. Came during holiday and many other hotels were very expensive. Phoenix was reasonable and comfortable. Located right in the heart of Deira, was the best for site seeing but was nice for a 2 day layover in Dubai.
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It was a nice stay.”
My stay at phoenix is okay, however, there were some lapses like reluctant in room cleaning, Aircondition not properly cooling above all the security is not very tight, anybody is allowed to come into the hotel at any time without any challenge or any questioning.
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worth staying for”
though phoenix hotel is not located at the main road which gave us difficulty in getting a taxi, overall experience phoenix hotel is still worth staying for. They have a very friendly and helpful staffs, large room, clean linens and comfortable bed and nice breakfast.
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2 weeks stay”
I stayed here for a total of 14 days in December 2017. The experience was average. The hotel is quite far from the metro system although walkable. Walking distance to a mall, restaurants and grocery. It's about 20 mins away by taxi to Dubai Mall (7 stations away by train). Overall, this is a 3-star hotel. Experience was okay. Friendly staff. I chose to stay here for the duration of my vacation because of the big discount from Agoda =)
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2 weeks stay”
I stayed here for a total of 14 days in December 2017. The experience was average. The hotel is quite far from the metro system although walkable. Walking distance to a mall, restaurants and grocery. It's about 20 mins away by taxi to Dubai Mall (7 stations away by train). Overall, this is a 3-star hotel. Experience was okay. Friendly staff. I chose to stay here for the duration of my vacation because of the big discount from Agoda =)
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