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Phoenix Hotel
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6.8 Good location
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6.8Location
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Phoenix Hotel

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Very good
From 192 reviewsSee what guests said
7.1
  • 400 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Family Triple
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  • Garden view
  • 21 m²/226 ft²
  • 1 single bed and 1 double b...
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Deluxe
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  • City view
  • 16 m²/172 ft²
  • 1 queen bed or 2 single bed...
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Zen
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  • City view
  • 10 m²/108 ft²
  • 1 double bed
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Superior Quad
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  • City view
  • 30.5 m²/328 ft²
  • 4 single beds
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Deluxe Triple
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  • Non-smoking
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Deluxe Room
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    Family Room
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      Deluxe Twin Beds
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        Basic Twin Beds
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          Deluxe Triple
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            Verified guest reviews

            Agoda Reviews (192)
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            Cleanliness7.7
            Facilities5.4
            Location6.8
            Room comfort and quality7.8
            Service7.4
            Value for money7.7
            Provided by verified guests of Agoda
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            Zen
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            Showing 177 verified guest comments
            12345
            8.4
            Ng from Malaysia
            Solo traveler
            Zen
            Stayed 5 nights in December 2017
            Just ONE issue
            Phoenix Hotel has good staff, from the Juniper to the front desk, and those uncles who helped me to take care of the parking and car. THEY ARE GREAT. But the parking problem really really really have had to be solved. I wish there is more parking for the next trip. Last but not least, highly recommend PHotel to the others. 😊😊
            Reviewed December 20, 2017
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            10.0
            Audrey. from South Korea
            Couple
            Zen
            Stayed 1 night in October 2017
            Comfortable and near city
            This is a very nice hotel and it is only 5 minutes to shopping (pavilion, bukit bingtang, klcc) The room is clean and bright, which is good because my partner is sensitive to dust. Staff also very friendly and well mannered
            Reviewed October 31, 2017
            1 traveler found this review helpful. Did you?|
            3.6
            Vivekanandan from India
            Couple
            Zen
            Stayed 2 nights in October 2017
            Day robbery hotel
            Guys, dont visit to this hotel. Just i stayed in this hotel on last week and bathing towel got little bit of turmeric stain which is washable and wipeout, for it they charged me RM 10/-. So becareful if you make little bit of dirty or stain on their belongings, definitely they ll clean out from your deposit amount. Also in this hotel no canteen or food court. No drinking water provided which is basic supply for room and it is chargable for each. I asked windows room (to get the open air) before booking and they provided me inter-locked window room and there s none of window able to open. Finally i shifted to neighbor hotel Leo Express, which was more convenient with all expected facilities in reasonable cheap price.
            Reviewed October 20, 2017
            Dear Sir, We apologize for any inconvenience caused. Our management has investigated your concern and unfortunately, the turmeric stains were substantial. Our staff has explained that the nominal charge is required by the laundry service agent as special chemicals are required to remove turmeric stains. The hotel windows are locked for security reasons, and upon guest's request, our housekeeping is able to air the room. We appreciate other comments and will continuously improve our services to provide a clean and comfortable stay to all our guests.
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            Phoenix Hotel
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            10.0
            Stearns from Japan
            Solo traveler
            Zen
            Stayed 1 night in February 2017
            Comfortable
            The room is Asian style- it has new wood floors made into a raised platform and you sit on the floor in the room and use the table, and the bed is low near the floor. I felt it was very comfortable. Room also has a hot water kettle.
            Reviewed February 27, 2017
            1 traveler found this review helpful. Did you?|
            4.4
            syazaliyana from Malaysia
            Business traveler
            Zen
            Stayed 1 night in February 2017
            Like the room feels like I'm at Japan
            Take time to check out
            Reviewed February 03, 2017
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            2.0
            MOHD from Malaysia
            Family with young children
            Family Triple
            Stayed 1 night in September 2016
            Laundry charge nonsense
            Firstly parking is quit difficult Aircond not in the right place so take a very long time to cold the whole room. Lastly my son drop some liquid from his buble toy to pillow sheet and for the first time since I stay in any hotel/resort I've been charge for the laundry cost. Feel very disspointed because the liquid is not permenent color
            Reviewed September 27, 2016
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            6.0
            Muhammad from Singapore
            Solo traveler
            Zen
            Stayed 3 nights in September 2016
            Value for money
            Staff is helpful and friendly
            Reviewed September 08, 2016
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            6.0
            Margaret from Australia
            Business traveler
            Deluxe
            Stayed 1 night in August 2016
            Convenient location
            The location was ideal indeed. Pretty good security for our parked car right at the front doorstep of the hotel. My Gripe with this hotel are the smell of stale smoke & marks on all the carpets caused by cigarette smokers.
            Reviewed August 08, 2016
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            5.6
            HOAY from Malaysia
            Group
            Family Triple
            Stayed 1 night in July 2016
            Deduct deposit unreasonably
            Room did not provide towels but upon check out the front desk staff deducted my deposit . After small arguement they agreed to waive. Suggest they print a list what is provided in the room. If guest found not tally they can call the front desk.
            Reviewed July 04, 2016
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            6.0
            Yaw from Singapore
            Solo traveler
            Deluxe
            Stayed 1 night in May 2016
            Okay, Good Hotel
            Okay, Good Hotel Okay, Good Hotel Okay, Good Hotel Okay, Good Hotel
            Reviewed May 31, 2016
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            12345
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