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About Phoenix Hotel

Description

Located in Jalan Sungai Besi, Phoenix Hotel offers easy access to many popular attractions while, at the same time, featuring a peaceful location. Just a stroll away from the LRT and only a 15-minute ride away from shopping venues like KL Sentral, Sungai, Besi Tool, and the Golden Triangle, it is a wonderful place to visit! They also feature great accommodation that includes all the necessary facilities like air conditioning, 24/7 security, safe deposit box, and much more. Phoenix Hotel offers great accommodation and a peaceful location for a great place of stay.
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Features

Internet access

  • Free Wi-Fi in all rooms

Things to do, ways to relax

  • Garden
  • Tours

Dining, drinking, and snacking

  • Restaurant(s)
  • Room service

Services and conveniences

  • Laundry service
  • Safety deposit boxes
  • Smoking area

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Number of Floors: 3
Number of Rooms : 46
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type
Very good



based on 170 reviews
  • Cleanliness 7.9
  • Facilities 4.5
  • Location 6.9
  • Room comfort and quality 7.8
  • Service 7.6
  • Value for money 7.9
  • Food and dining 5.4
Sort by

Muhammad from Singapore
Solo travelers
Zen
Stayed 3 nights in September 2016
Value for money
Staff is helpful and friendly
Reviewed September 08, 2016

Margaret from Australia
Business travelers
Deluxe
Stayed one night in August 2016
Convenient location
The location was ideal indeed. Pretty good security for our parked car right at the front doorstep of the hotel. My Gripe with this hotel are the smell of stale smoke & marks on all the carpets caused by cigarette smokers.
Reviewed August 08, 2016

HOAY from Malaysia
Groups
Family Triple
Stayed one night in July 2016
Deduct deposit unreasonably
Room did not provide towels but upon check out the front desk staff deducted my deposit . After small arguement they agreed to waive. Suggest they print a list what is provided in the room. If guest found not tally they can call the front desk.
Reviewed July 04, 2016

Yaw from Singapore
Solo travelers
Deluxe
Stayed one night in May 2016
Okay, Good Hotel
Okay, Good Hotel Okay, Good Hotel Okay, Good Hotel Okay, Good Hotel
Reviewed May 31, 2016

Ling from Malaysia
Couples
Zen
Stayed one night in March 2016
Checked the right boxes
Clean, good location, service ok
Reviewed March 29, 2016

KOK from Malaysia
Business travelers
Zen
Stayed one night in October 2015
Small room , no parking facilities , clean
Clean & location & staffing
Location for food is quite good , small room but clean , price a bit high for such room but nearby got a great Chinese dining named Shoong City , great Chinese food and a food court at morning
Reviewed January 02, 2016

Cheang from Malaysia
Families with young children
Family Triple
Stayed one night in August 2015
Nice service
Location, value for money
Reviewed October 13, 2015

Colun from Malaysia
Business travelers
Deluxe
Stayed 2 nights in August 2015
Good
Clean
Reviewed August 21, 2015

Cheang from Malaysia
Families with young children
Zen
Stayed one night in August 2015
nice service
good service
Reviewed August 06, 2015

POOK from Malaysia
Families with older children
Zen
Stayed 3 nights in July 2015
GOOD HOTEL,GOOD STAFF
CLEAN , NICE ,SAFE TO STAY
STAY FEW TIME ALREADY ,STAFF INDIA NOT BAD ,GOT CARPARK ,,EASY WAY TO KL AREA ,,FOR 5 MIN CAN REACH TIME SQUARE
Reviewed July 27, 2015



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