16 Nov 2018
Friday
17 Nov 2018
Saturday
2 adults, 0 children
1 room
See map
Excellent
Location
8.4
Removed from saved list
Phoenix Jeju
- Inside city center
-
What's nearby?
From 103 reviewsSee what guests said
7.7
/
10
Very good value for money
7.6
Recommended by 85% of guests
| Value for money | 7.6 |
| Distance to city center | 30 km |
| Location rating | 8.4 |
| Nearest airport | Jeju International Airport (CJU) |
| Distance to airport | 41.3 km |
Free airport transfer
Free Wi-Fi in all rooms!
Sauna
Air conditioning
Room choices
See photos and details
Royal Suite Room
...
- Room size: 178 m²/1916 ft²
- Garden view
- 1 double bed
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Royal Family Room
...
- Room size: 110 m²/1184 ft²
- Garden view
- 1 double bed
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Presidential Suite
...
- Room size: 178 m²/1916 ft²
- Balcony/terrace
- 1 double bed
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Superior Double or Twin Room
...
- Room size: 178 m²/1916 ft²
- 2 single beds and 1 double ...
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Run of House
...
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Double Standard
...
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Quadruple Standard
...
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Suite Standard
...
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Room Standard
...
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Twin Standard
...
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Have a question for Phoenix Jeju?
Compare to other recommended properties
 Phoenix Jeju |  | Best value!  |  | |
| Guest rating | Very good 103 reviews 7.7 Location 8.4 | Very good 208 reviews 7.9 Location 7.6 | Exceptional 100 reviews 9.0 Location 8.5 | Excellent 610 reviews 8.8 Location 8.1 |
| Neighborhood | Seongsan | Seongsan | Seogwipo | Seongsan |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
An overview
Conveniently located in Jeju Island, Phoenix Jeju is a great base from which to explore this vibrant city. Only 30 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. This modern hotel is in the vicinity of popular city attractions such as Aqua Planet Jeju, Seopjikoji, All In House Theme Park.
At Phoenix Jeju, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
The hotel features 300 beautifully appointed guest rooms, many of which include television LCD/plasma screen, additional toilet, cleaning products, clothes rack, mirror. The hotel's recreational facilities, which include fitness center, sauna, outdoor pool, indoor pool, spa are designed for escape and relaxation. With an ideal location and facilities to match, Phoenix Jeju hits the spot in many ways.
At Phoenix Jeju, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
The hotel features 300 beautifully appointed guest rooms, many of which include television LCD/plasma screen, additional toilet, cleaning products, clothes rack, mirror. The hotel's recreational facilities, which include fitness center, sauna, outdoor pool, indoor pool, spa are designed for escape and relaxation. With an ideal location and facilities to match, Phoenix Jeju hits the spot in many ways.
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Nearest essentials
Airports
Jeju International Airport (CJU)
41.3 km
Yeosu Airport (RSU)
168.7 km
Convenience store
On-site
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
Languages spoken
- English
- Korean
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Garden
- Sauna
- Swimming pool [outdoor]
- Karaoke
- Spa
- Tours
- Massage
- Swimming pool [indoor]
- Water sports (non-motorized)
Dining, drinking, and snacking
- Bar
- Coffee shop
- Restaurants
- BBQ facilities
- Poolside bar
- Vending machine
Services and conveniences
- Cash withdrawal
- Laundromat
- Shops
- Concierge
- Laundry service
- Smoking area
- Convenience store
- Luggage storage
- Gift/souvenir shop
- Safety deposit boxes
For the kids
- Family room
- Kids club
- Swimming pool [kids]
Access
- Check-in/out [express]
- Front desk [24-hour]
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Car park [nearby]
- Shuttle service
- Bicycle rental
- Car park [on-site]
- Taxi service
- Car park [free of charge]
- Rental car
Available in all rooms
- Air conditioning
- Heating
- Shower
- Balcony/terrace
- Internet access – LAN
- Sofa
- Bathtub
- Internet access – wireless
- Telephone
- Blackout curtains
- Kitchenette
- Toiletries
- Cleaning products
- Kitchenware
- Towels
- Closet
- Mirror
- TV [flat screen]
- Clothes rack
- Non-smoking
- TV [in bathroom]
- Coffee/tea maker
- Refrigerator
- Wake-up service
- Desk
- Seating area
- Whirlpool bathtub
- Free bottled water
- Separate dining area
- Wi-Fi [free]
- Full kitchen
- Separate living room
- Wooden/parqueted flooring
- Hair dryer
- Separate shower/bathtub
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What's nearby
Most popular landmarks
- Seongsan Ilchulbong Peak - 3.62 km
- Manjanggul Cave - 18.29 km
- Eco Land Theme Park - 24.23 km
- Hamdeok Beach - 27.1 km
Closest landmarks
- Aqua Planet Jeju - 280 m
- Seopjikoji - 740 m
- All In House Theme Park - 1.15 km
- Dongamsa Temple - 3.53 km
- Seongsan Ilchulbong Peak - 3.62 km
- Udo Maritime Park - 8.76 km
- Kim Young Gap Gallery Dumoak - 9.43 km
- Haenyeo Museum - 11.98 km
- Seongeup Folk Village - 12.81 km
- Bijarim Road - 12.83 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Children 0-3 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 4 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out from: 11:00 AM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: 0 KRW
Distance from city center: 30 km
Extras
Breakfast charge (unless included in room price): 25000 KRW
Daily Internet/Wi-Fi fee: 0 KRW
The property
Non-smoking rooms/floors: No
Number of bars/lounges
: 2
Number of floors: 4
Number of restaurants: 3
Number of rooms : 300
Room voltage: 300
Year property opened: 2010
Most recent renovation: 2012
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Real reviews from real guests
Agoda Reviews (103)Booking.com Reviews (49)
7.7
/
10
Very good
Provided by verified guests of 
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All guests (103)
All room types
Showing 49 verified guest comments
123
7.7
Very good
Yiu from Hong Kong
Family with young children
Royal Family Room
Stayed 3 nights in April 2015
Nice hotel but should be more family-friendly”
Spacious room; sufficient choices for buffet breakfast; good surrounding environment
Nice but hotel should allow one family with even 4 members like us to stay in the room which in fact our family stayed leaving the other room booked unoccupied so that we could stay together.
Reviewed May 01, 2015
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7.0
Very good
WanChee from Malaysia
Couple
Royal Family Room
Stayed 4 nights in May 2013
Spacious Room but lacking of service”
Spacious, good location and the sighseeing within the hotel proximity (Seopjikoji area)
Spacious hotel which is good for family as they have 2 rooms with kitchen in a unit. However, for the price we paid, the room doesn't comes with at least the basic of toiletries. Also, the customer service mentioned that they will clean the room 3days once however, my trip was 5days 4 nights and there weren't any room service cleaning done.
Reviewed June 06, 2013
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6.7
Good
Wendy from Singapore
Group
Royal Family Room
Stayed 1 night in April 2013
Special experience”
Near to beautiful scenary, interesting modes of transport for exploration, gift shop at affordable pricings
It is pretty interesting to live in an 'island'. In Phoenix Island, there is pretty seaview and vendors that caters different modes of transport to explore the area - eg. horse carriages. However, it is not a pleasant thing that there is no free wifi in the island. Also, it is far away from the seafood area and we had to take 1.5hrs of cab ride yet was recommended a lousy seafood buffet by the hotel staffs. This is indeecd a regret for my Korea trip.
Reviewed May 19, 2013
1 traveler found this review helpful. Did you?|
4.7
Nur from Singapore
Couple
Royal Family Room
Stayed 3 nights in June 2012
Beautiful location but unsatisfactory stay”
Location, location, location.
Sad to say, I have nothing positive to comment about this hotel other than the location it was at - which is Phoenix Island, a natural wonder.
The exterior of the hotel was quite magnificent. But the interior failed to live up to the impression set by the exterior. Furniture was old and many things that you would expect to be found within a hotel room was 'missing'. Towels and toiletries were not provided - and when I called room service to enquire about this, they responded by saying that towels will only be provided upon request and that toiletries are chargeable! It doesn't stop there, even room service was chargeable! So in the 3 nights that we stayed in the hotel, the rooms were not made up. Why would we pay extra? We've paid quite a hefty sum for the room already.
So you guys have been warned.
Reviewed December 15, 2012
1 traveler found this review helpful. Did you?|
7.7
Very good
Wonhwan from United States
Group
Royal Suite Room
Stayed 4 nights in October 2012
Trying but falling short”
Great for a non-tourist family to relax in a secluded area
1. Great price for a decently-sized suite for a family of 4
2. Location, layout, facilities all suggest an upscale intent; maintenance quality and the crowd don't live up to that intent, likely due to the disproportionate appeal to budget-conscious families with kids
3. Location remote. It is a tourist hot spot but away from everything else. For good food or other activities, you either need to drive 1hr to Jeju city or 1hr to SeoGuiPo city. Hence, great if you are trying to getaway; bad if you are a tourist or are planning on an active vacation
4. Brunch was great, considering that it is included in the price.
Reviewed October 31, 2012
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8.7
Excellent
Sangita from Singapore
Solo traveler
Royal Family Room
Stayed 2 nights in May 2012
beautiful hotel”
Excellent location near to seongsan ilchubong
Beautiful setting on an attraction itself.
Rooms were big and designed for bigger groups/ families.
Location also about 10 - 15 minutes drive away from Sunrise Peak (Seongsan ilchubong).
Staff were friendly and helpful.
Reviewed October 20, 2012
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8.0
Excellent
Elena from United States
Family with young children
Royal Family Room
Stayed 1 night in October 2012
Great location , good for long stays”
Big resort with all the conveniences in one place
this resort is in perfect location to explore the east side of jeju. it has a convenience store and atm. breakfast is very good, lots of choice for every taste. rooms are apartment-like, it is more like a vacation property, there are no toiletries in rooms, everything else is perfect for a long stay.
Reviewed October 09, 2012
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5.7
Annie from Hong Kong
Family with young children
Royal Family Room
Stayed 2 nights in October 2012
Great locations but poor hotel conditions”
Great location and large room
We felt disappointed of this expensive hotel. The room furniture is old although the hotel is quite new. There was no wifi in the room and we could not also receive signal by our portable wifi Egg. The only wifi area was in cafe of the lobby.
Reviewed October 09, 2012
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5.7
WING from Hong Kong
Couple
Royal Family Room
Stayed 3 nights in September 2012
Nice hotel for relaxation and retreat”
Big room, great greening area
It takes me 50 min drive from airport, still easy to fine parking place.
Room cleaningness is acceptable, provide all necessary kitchen ware and stove.
Swimming pool cost charge it's unusual , not a very big pool.
Breakfast is nice and good enough.
The park cost many charge even for bite.
Reviewed October 01, 2012
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9.3
Exceptional
Man from Hong Kong
Family with teens
Royal Family Room
Stayed 2 nights in September 2012
Hotel with fantastic view”
Nice breakfast and the view of the surrounding area is amazing
Friendly staff and a hotel with a fantastic view. Breakfast is nice with lots of option. Beside, an walk to all in church. In addition, there is a convenient store in the resort which fulfill all the basic needs.
Reviewed September 18, 2012
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7.7
Very good
Pei from Singapore
Group
Royal Family Room
Stayed 1 night in May 2012
Clean and comfy rooms”
Resort with great enivronment
stayed 2d1n with my friends and all of them love the room.. the room was clean and big.. we took a walk around the resort and the environment is pretty nice for one if you wish to have a get-away from city life.
the only negative point is that the staff is not fluent in english but they are all really helpful and friendly..
Reviewed August 12, 2012
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6.3
Good
Man from Hong Kong
Family with young children
Royal Family Room
Stayed 2 nights in July 2012
Huge area, good facilities”
you can spend days within Phoenix Island
Nice place but need to adjust your expectation as this is a bit different from "hotel", without amentities in guest room and "free"room cleansing services provided once with 3 nights stay
Reviewed July 20, 2012
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8.0
Excellent
Man from Hong Kong
Group
Royal Family Room
Stayed 1 night in June 2012
Nice hotel with good facility ”
Clean!
Everything is good except buffet breakfast. It's not worth to spend money on this meal.
There is a family mart on the ground floor where you could buy simply food!
Reviewed June 26, 2012
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9.7
Exceptional
Susan from United States
Couple
Royal Family Room
Stayed 2 nights in May 2012
Fantastic apartment style hotel”
Plenty of room, concierge especially helpful for non Korean speaking travelers
All restaurants in Jeju are incredibly expensive. This is n excellent hotel because it has a kitchen and a family mart on the first floor. I would recommend bringing your own groceries - if you can. Also, eat the buffet breakfast early as kids (and some adults!?!?) put their hands in the food
Reviewed June 16, 2012
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8.3
Excellent
yvette from United States
Group
Royal Suite Room
Stayed 2 nights in May 2012
Nice location and large rooms”
location, room sizes, kitchen, comfortable beds
The staff seemed shy but helpful. The view from the suite was amazing, overlooking the ocean and the pool area. Rooms were comfortable with plenty of space. Kitchen was convenient and the bathrooms were clean and nice. They even provided shower shoes.
Reviewed May 30, 2012
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8.7
Excellent
Man from Hong Kong
Couple
Royal Family Room
Stayed 1 night in May 2012
Great location and room”
Beautiful island
The environment of the hotel is great with a beautiful sea surrounding! The room is large enough to house 6 person with 1 master room in double bed and 2 single bed at the living room. The only problem is that the service is not very good and like a bit hostel. A little bit disappointed on the quality and variety of the breakfast. Recommend to be here for sightseeing! The phone no. in agoda website could not lead you to the hotel by GPS so that you need to locate it in the map.
Reviewed May 24, 2012
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8.3
Excellent
Darren from Singapore
Group
Royal Family Room
Stayed 1 night in May 2012
Lovely place”
Well located. Surrounded by beautiful scenery
all was good except that air con was disabled during the period that i was there. i believe they were trying to cut cost as it was a pretty cold period. however, ventilation from inside the room isn't good without air con.
also, they do not provide free wifi, bath soap and shampoo. for an hotel this expensive, it was rather surprising and disappointing.
Reviewed May 06, 2012
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8.3
Excellent
HUI from Hong Kong
Couple
Royal Family Room
Stayed 1 night in April 2012
The view is great and it suits a family of 4!”
great location
It is great in the sense of clean and tidiness. The room is called the suite and it really suits 4 people because it is really spacious! It was written in the Agoda voucher that breakfast was included. But the staff kept saying that breakfast has to be paid. They finally gave us coupons for breakfast. However, the staff still have some difficulty communicating in English and it really took some time in clarifying that out. And you really have to bring all the personal stuff including soap, shampoo, toothbrush and tooth paste. It only provides towels.
Reviewed April 25, 2012
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5.3
Olaf from Germany
Business traveler
Royal Family Room
Stayed 4 nights in September 2012
Schöne Lage,”
Schöne Lage
Restaurant schliesst früh. Abends keine Möglichkeit noch was zu essen!
Reviewed September 26, 2012
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7.6
Very good
Abiru from Japan
Couple
Royal Family Room
Stayed 1 night in September 2018
なんとも言えないホテルです。”
家族にはオススメですが、駐車場が部屋数と比例してないため駐車ができず、道路に駐車しました。部屋内は綺麗ですがエレベーターや廊下などはあまり掃除してないだろうなと感じました。
ホテルのビューは良かったです。
Reviewed October 19, 2018
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123