Phoenix Jeju
Phoenix Jeju
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Royal Family Room - Guestroom Phoenix Jeju
Royal Family Room - Guestroom
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Lobby Phoenix Jeju
Lobby
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Interior view Phoenix Jeju
Interior view
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Interior view Phoenix Jeju
Interior view
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See map Phoenix Jeju
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Excellent
Location
8.4
See all 62 photos Phoenix Jeju
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Very good
From 102 reviewsSee what guests said
7.7
/
10
Very good value for money
7.6
Recommended by 85% of guests
Value for money7.6
Distance to city center30 km
Location rating8.4
Nearest airportJeju International Airport (CJU)
Distance to airport41.3 km
  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

Room choices
Royal Suite Room
Royal Suite Room
...
  • Room size: 178 m²/1916 ft²
  • Garden view
  • 1 double bed
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Royal Family Room
Royal Family Room
...
  • Room size: 110 m²/1184 ft²
  • Garden view
  • 1 double bed
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Presidential Suite
Presidential Suite
...
  • Room size: 178 m²/1916 ft²
  • Balcony/terrace
  • 1 double bed
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Run of House
Run of House
...
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    Double Standard
    Double Standard
    ...
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      Quadruple Standard
      Quadruple Standard
      ...
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        Suite Standard
        Suite Standard
        ...
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          Room Standard
          Room Standard
          ...
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            Superior Double or Twin Room
            Superior Double or Twin Room
            ...
            • 2 single beds and 1 double ...
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            Twin Standard
            Twin Standard
            ...
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              More about Phoenix Jeju

              More about Phoenix Jeju

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What they offer

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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (102)Booking.com Reviews (45)
              7.7
              /
              10
              Cleanliness7.5
              Facilities7.6
              Location8.4
              Room comfort and quality7.3
              Service7.6
              Value for money7.6
              Provided by verified guests of Agoda
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              Royal Suite Room
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              Showing 48 verified guest comments
              123
              7.7
              Very good
              Yiu from Hong Kong
              Family with young children
              Royal Family Room
              Stayed 3 nights in April 2015
              Nice hotel but should be more family-friendly”
              Spacious room; sufficient choices for buffet breakfast; good surrounding environment
              Nice but hotel should allow one family with even 4 members like us to stay in the room which in fact our family stayed leaving the other room booked unoccupied so that we could stay together.
              Reviewed May 01, 2015
              7.0
              Very good
              WanChee from Malaysia
              Couple
              Royal Family Room
              Stayed 4 nights in May 2013
              Spacious Room but lacking of service”
              Spacious, good location and the sighseeing within the hotel proximity (Seopjikoji area)
              Spacious hotel which is good for family as they have 2 rooms with kitchen in a unit. However, for the price we paid, the room doesn't comes with at least the basic of toiletries. Also, the customer service mentioned that they will clean the room 3days once however, my trip was 5days 4 nights and there weren't any room service cleaning done.
              Reviewed June 06, 2013
              6.7
              Good
              Wendy from Singapore
              Group
              Royal Family Room
              Stayed 1 night in April 2013
              Special experience”
              Near to beautiful scenary, interesting modes of transport for exploration, gift shop at affordable pricings
              It is pretty interesting to live in an 'island'. In Phoenix Island, there is pretty seaview and vendors that caters different modes of transport to explore the area - eg. horse carriages. However, it is not a pleasant thing that there is no free wifi in the island. Also, it is far away from the seafood area and we had to take 1.5hrs of cab ride yet was recommended a lousy seafood buffet by the hotel staffs. This is indeecd a regret for my Korea trip.
              Reviewed May 19, 2013
              4.7
              Nur from Singapore
              Couple
              Royal Family Room
              Stayed 3 nights in June 2012
              Beautiful location but unsatisfactory stay”
              Location, location, location.
              Sad to say, I have nothing positive to comment about this hotel other than the location it was at - which is Phoenix Island, a natural wonder. The exterior of the hotel was quite magnificent. But the interior failed to live up to the impression set by the exterior. Furniture was old and many things that you would expect to be found within a hotel room was 'missing'. Towels and toiletries were not provided - and when I called room service to enquire about this, they responded by saying that towels will only be provided upon request and that toiletries are chargeable! It doesn't stop there, even room service was chargeable! So in the 3 nights that we stayed in the hotel, the rooms were not made up. Why would we pay extra? We've paid quite a hefty sum for the room already. So you guys have been warned.
              Reviewed December 15, 2012
              7.7
              Very good
              Wonhwan from United States
              Group
              Royal Suite Room
              Stayed 4 nights in October 2012
              Trying but falling short”
              Great for a non-tourist family to relax in a secluded area
              1. Great price for a decently-sized suite for a family of 4 2. Location, layout, facilities all suggest an upscale intent; maintenance quality and the crowd don't live up to that intent, likely due to the disproportionate appeal to budget-conscious families with kids 3. Location remote. It is a tourist hot spot but away from everything else. For good food or other activities, you either need to drive 1hr to Jeju city or 1hr to SeoGuiPo city. Hence, great if you are trying to getaway; bad if you are a tourist or are planning on an active vacation 4. Brunch was great, considering that it is included in the price.
              Reviewed October 31, 2012
              8.7
              Excellent
              Sangita from Singapore
              Solo traveler
              Royal Family Room
              Stayed 2 nights in May 2012
              beautiful hotel”
              Excellent location near to seongsan ilchubong
              Beautiful setting on an attraction itself. Rooms were big and designed for bigger groups/ families. Location also about 10 - 15 minutes drive away from Sunrise Peak (Seongsan ilchubong). Staff were friendly and helpful.
              Reviewed October 20, 2012
              5.7
              Annie from Hong Kong
              Family with young children
              Royal Family Room
              Stayed 2 nights in October 2012
              Great locations but poor hotel conditions”
              Great location and large room
              We felt disappointed of this expensive hotel. The room furniture is old although the hotel is quite new. There was no wifi in the room and we could not also receive signal by our portable wifi Egg. The only wifi area was in cafe of the lobby.
              Reviewed October 09, 2012
              8.0
              Excellent
              Elena from United States
              Family with young children
              Royal Family Room
              Stayed 1 night in October 2012
              Great location , good for long stays”
              Big resort with all the conveniences in one place
              this resort is in perfect location to explore the east side of jeju. it has a convenience store and atm. breakfast is very good, lots of choice for every taste. rooms are apartment-like, it is more like a vacation property, there are no toiletries in rooms, everything else is perfect for a long stay.
              Reviewed October 09, 2012
              5.7
              WING from Hong Kong
              Couple
              Royal Family Room
              Stayed 3 nights in September 2012
              Nice hotel for relaxation and retreat”
              Big room, great greening area
              It takes me 50 min drive from airport, still easy to fine parking place. Room cleaningness is acceptable, provide all necessary kitchen ware and stove. Swimming pool cost charge it's unusual , not a very big pool. Breakfast is nice and good enough. The park cost many charge even for bite.
              Reviewed October 01, 2012
              9.3
              Exceptional
              Man from Hong Kong
              Family with teens
              Royal Family Room
              Stayed 2 nights in September 2012
              Hotel with fantastic view”
              Nice breakfast and the view of the surrounding area is amazing
              Friendly staff and a hotel with a fantastic view. Breakfast is nice with lots of option. Beside, an walk to all in church. In addition, there is a convenient store in the resort which fulfill all the basic needs.
              Reviewed September 18, 2012
              7.7
              Very good
              Pei from Singapore
              Group
              Royal Family Room
              Stayed 1 night in May 2012
              Clean and comfy rooms”
              Resort with great enivronment
              stayed 2d1n with my friends and all of them love the room.. the room was clean and big.. we took a walk around the resort and the environment is pretty nice for one if you wish to have a get-away from city life. the only negative point is that the staff is not fluent in english but they are all really helpful and friendly..
              Reviewed August 12, 2012
              6.3
              Good
              Man from Hong Kong
              Family with young children
              Royal Family Room
              Stayed 2 nights in July 2012
              Huge area, good facilities”
              you can spend days within Phoenix Island
              Nice place but need to adjust your expectation as this is a bit different from "hotel", without amentities in guest room and "free"room cleansing services provided once with 3 nights stay
              Reviewed July 20, 2012
              8.0
              Excellent
              Man from Hong Kong
              Group
              Royal Family Room
              Stayed 1 night in June 2012
              Nice hotel with good facility ”
              Clean!
              Everything is good except buffet breakfast. It's not worth to spend money on this meal. There is a family mart on the ground floor where you could buy simply food!
              Reviewed June 26, 2012
              9.7
              Exceptional
              Susan from United States
              Couple
              Royal Family Room
              Stayed 2 nights in May 2012
              Fantastic apartment style hotel”
              Plenty of room, concierge especially helpful for non Korean speaking travelers
              All restaurants in Jeju are incredibly expensive. This is n excellent hotel because it has a kitchen and a family mart on the first floor. I would recommend bringing your own groceries - if you can. Also, eat the buffet breakfast early as kids (and some adults!?!?) put their hands in the food
              Reviewed June 16, 2012
              8.3
              Excellent
              yvette from United States
              Group
              Royal Suite Room
              Stayed 2 nights in May 2012
              Nice location and large rooms”
              location, room sizes, kitchen, comfortable beds
              The staff seemed shy but helpful. The view from the suite was amazing, overlooking the ocean and the pool area. Rooms were comfortable with plenty of space. Kitchen was convenient and the bathrooms were clean and nice. They even provided shower shoes.
              Reviewed May 30, 2012
              8.7
              Excellent
              Man from Hong Kong
              Couple
              Royal Family Room
              Stayed 1 night in May 2012
              Great location and room”
              Beautiful island
              The environment of the hotel is great with a beautiful sea surrounding! The room is large enough to house 6 person with 1 master room in double bed and 2 single bed at the living room. The only problem is that the service is not very good and like a bit hostel. A little bit disappointed on the quality and variety of the breakfast. Recommend to be here for sightseeing! The phone no. in agoda website could not lead you to the hotel by GPS so that you need to locate it in the map.
              Reviewed May 24, 2012
              8.3
              Excellent
              Darren from Singapore
              Group
              Royal Family Room
              Stayed 1 night in May 2012
              Lovely place”
              Well located. Surrounded by beautiful scenery
              all was good except that air con was disabled during the period that i was there. i believe they were trying to cut cost as it was a pretty cold period. however, ventilation from inside the room isn't good without air con. also, they do not provide free wifi, bath soap and shampoo. for an hotel this expensive, it was rather surprising and disappointing.
              Reviewed May 06, 2012
              8.3
              Excellent
              HUI from Hong Kong
              Couple
              Royal Family Room
              Stayed 1 night in April 2012
              The view is great and it suits a family of 4!”
              great location
              It is great in the sense of clean and tidiness. The room is called the suite and it really suits 4 people because it is really spacious! It was written in the Agoda voucher that breakfast was included. But the staff kept saying that breakfast has to be paid. They finally gave us coupons for breakfast. However, the staff still have some difficulty communicating in English and it really took some time in clarifying that out. And you really have to bring all the personal stuff including soap, shampoo, toothbrush and tooth paste. It only provides towels.
              Reviewed April 25, 2012
              5.3
              Olaf from Germany
              Business traveler
              Royal Family Room
              Stayed 4 nights in September 2012
              Schöne Lage,”
              Schöne Lage
              Restaurant schliesst früh. Abends keine Möglichkeit noch was zu essen!
              Reviewed September 26, 2012
              5.0
              honda from Japan
              Couple
              Royal Suite Room
              Stayed 1 night in July 2013
              超高級コンドミニアム”
              自然の景観(ソプチコジ)、アクティビティ(three-wayだったかな…馬車とかもあります)、食材を持ち込んで料理
              安藤忠雄さんの建築したレストランがある&大自然リゾートの中のホテル、ということで選んだのですが、うー、ん。高杉。 mintにランチやお茶しに行くだけで十分。というのが正直な感想です。 泊まるなら、4人とか、あとはファミリーで、というのがおすすめです。レジデンス、というか高級コンドミニアムといった感じなので、シャンプーやリンスなどは一切無く、豪華なハード(シャワー室2個、浴室の広いバスタブ、リビング2つ、ベッド2つ、コンロは2口)を活用するには、食材なりお気に入りの入浴剤やコスメ、食材などを持ち込む必要があります。私たちは済州島3日目くらいだったので、島内のバス+タクシーでホテルへ行ったのですが、「快適なホテルステイを想定していろんな荷物を持参+空港から送迎バスで直行」というスタイルが一番いいかも。 でも、私達にとっては高すぎました…。他に泊まったホテルと比べると、「ランチで訪れるだけ」で十分です。ランチもまぁ!お上品!! グラスワインが2000円くらいして、びびった。だったらボトル(これも7000円くらい…)頼むか、施設内コンビニでボトルワイン買って(これは2000円くらいからありました)部屋で飲んだほうがいいです。。
              Reviewed July 14, 2013
              123
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