Phoenix Moc Chau Hotel
Phoenix Moc Chau Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Moc Chau even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as express check-in or check-out and luggage storage for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Phoenix Moc Chau Hotel. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Phoenix Moc Chau Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Phoenix Moc Chau Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
Never let a day go wasted when you're at Phoenix Moc Chau Hotel with all the activities and facilities provided. Get wet in the best way on sunny days by joining water-world activities like diving. Have some easy fun without traveling far, while playing golf course on site at Phoenix Moc Chau Hotel. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.
Reasons to stay here
Rooms don't get much cheaper than here, being less than 89% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in Moc Chau.
Will not comeback to the hotel”
First of all, when we checked in, the receptionist was playing on her cellphone and didn’t see us coming in. There was no one at the door to help bring our luggage in. The path to the room was uneven and there was elevator, so it’s not suitable for elderly people. The room was quite old, indoor slipper was dirty, the door was super heavy and hard to lock. Restaurant closed early, so you need to prepare your own midnight snack. Called the reception desk at 9:30PM but no one picked up or call back. Breakfast was good and staffs were friendly. 3 starts for the spectacular view and walking distance to Rung Thong Ban Ang. The electric car driver was very friendly, helpful, and knowledgeable about the place.
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Lack of service standard”
Landscape in the resort is really bad, they left the public areas look like in the street with cigarette buds and litters. Receptionists does not wear uniform Breakfast is poor & restaurant staffs are not well- trained. There were hundreds guests in the restaurants & I did not see a manager to look after the staffs. They do not know how to serve a buffet breakfast properly. They left the buffet counter looks like a mess.
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Great except for staff and a few little things”
Firstly, I sent an email 5 days before our check in date asking about Covid requirements and received no reply. My wife rang them the night before to inform them there would be 4 guests instead of 3, which was ok'd. On arrival, we were informed we needed rapid tests before we could check in. There was nothing I could find on their listing about Covid hence the email. The staff informed us we have to go and find a.pharmacy and purchase RAT's ourselves. My wife went to 5 different pharmacies before finding one that had them available. I did point out to the staff that my email went unanswered and that they should supply the test kits in any case. All done, we checked at about 4pm. We decided to have dinner in their dining room and on arrival we're told we needed to pre-order book dinner. After some negotiating we were.ofcered fried rice as the only choice available to us. The bungalow was great, the complex is wonderful and it was so relaxing. There are a few things that need attention and should have been seen to in the 3 years they have been open. The electrical wiring in the shower is exposed and below the level.of the water heater. There is every chance of someone getting electrocuted and should be rectified immediately. I only hope it is like that only in the bungalow we stayed in, B01. They haven't removed the protective tape from the aluminium door in the bathroom either and the bed, as comfy as it was, sits on bars about 25cm apart. Seems they have forgotten to put boards on top of the bars, so there is a lot of sag at both ends. The complex.is amazing and lots of fresh air amongst the forest trees and lakes.
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Above average”
Phòng nhỏ, ọp ẹp, nhà vs nhỏ điều hoà yếu
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Địa điểm tuyệt vời cho kỳ nghỉ”
Mộc Châu đẹp quá!!!
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Exceptional”
Chỗ ở đẹp, nhà sàn đẹp sạch sẽ tiện nghi
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Ok”
Ok
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Cảnh quan đẹp nhưng đang xây dựng”
Cảnh quan đẹp nhưng đang xây dựng
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Acceptable”
chỉ được ăn sáng và đi xe điện từ p đến khu ở hiết
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Treo đầu dê, bán thịt chó”
Hình ảnh khi book phòng trên app là bungalow. Khi đến thì đc xếp vào dãy phòng như trường học! Phải trả thêm 1,3tr để đc đổi phòng bungalow. Ko biết lỗi này là do app hay do resort. Nhưng chuyến đi ko đc thoải mái! Sẽ ko có lần t2! Mình đi du lịch rất nhiều. Nhưng đây là lần đầu tiên book phòng trên Agoda. Thất vọng....
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Exceptional”
Phòng đẹp
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Tốt”
Cảnh đẹp, mọi thứ đều tốt
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Cảnh rất đẹp”
Điều thích nhất là sáng ngủ dậy ngắm cảnh thiên nhiên xung quanh từ Bungalow. Tuy nhiên giá mình book tại Agoda cao gấp 3 lần giá được báo tại Phoenix cho hạng phòng của mình, điều này khiến mình quá ngạc nhiên vì trước giờ vẫn tin tưởng giá Agoda có chênh nhưng không thể chênh nhiều đến vậy. Các bạn khi đạt phòng tại nơi nghỉ này nên check thêm trực tiếp với khách sạn.
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Vị trí tốt nhưng không thuận lợi”
Chỗ nghỉ ngay rừng thông bản áng, thuận lợi đi chơi rừng thông nhưng nếu muốn đi chơi các địa điểm khác thì sẽ hơi bất tiện vì cách quốc lộ 3km, xung quanh ít hàng quán, muốn đi ăn phải thuê taxi hoặc xe máy đi ra quốc lộ. Ăn sáng ít lựa chọn và nhiều đèn trong khu vực ks chỉ bật vào cuối tuần. Với 800k/ đêm thì chưa xứng lắm. Phòng cũng bình thường.
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Cảm ơn anh/ chị đã dành thời gian đánh giá Phoenix Mộc Châu. Chúng tôi sẽ liên tục cải thiện chất lượng dịch vụ để lần tới mình sẽ có trải nghiệm tốt nhất. Về giao thông đi đến chỗ nghỉ của chúng tôi đã rất thuận lợi. Mong sớm được đón tiếp anh/ chị. Trân trọng!
vị trí đẹp”
Nằm trong khu vực có không gian rộng rãi, xanh mát, môi trường trong lành, cảnh đẹp. Phòng khách sạn sạch sẽ, thoáng đãng. Trẻ con có chỗ vui chơi. Giá rẻ, không có điểm gì để chê.
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Cảm ơn Quý khách đã dành thời gian đánh giá Phoenix Mộc Châu resort. Mong sớm được đón tiếp anh chị trong thời gian sắp tới. Anh chị có thể cập nhật thông tin qua fanpage: Phoenix Mộc Châu resort trên facebook. Trân trọng!