Very good
From 387 reviewsSee what guests said
7.4
Phoenix Park Hotel & Condo
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Standard Double or Twin (Hotel)
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Lobby
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Swimming pool
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Location
Excellent
8.1
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Removed from saved list
  • Sauna

  • Hot spring bath

  • Currency exchange

  • Air conditioning

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Room choices
2 Bedroom Condo
...
  • Mountain view
  • 132 m²/1421 ft²
  • 1 double bed or 1 futon
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Korean Traditional Ondol Room
...
  • Nature view
  • 66 m²/710 ft²
  • 1 futon
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Standard Double or Twin (Hotel)
...
  • Nature view
  • 46 m²/495 ft²
  • 2 single beds
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Junior Suite
...
  • 49 m²/527 ft²
  • Shower and bathtub
  • 1 double bed
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Real reviews from real guests

Agoda Reviews (387)Booking.com Reviews (95)
7.4
Very good
Filter by guest type:
Cleanliness7.4
Facilities7.5
Location8.1
Room comfort and quality7.3
Service7.4
Value for money7.5
Provided by verified guests of Agoda
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Room type
Standard Double or Twin (Hotel)
Korean Traditional Ondol Room
2 Bedroom Condo
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Showing 321 verified guest comments
12345
5.6
Irene from Singapore
Couple
Korean Traditional Ondol Room
Stayed 1 night in March 2018
Old Hotel”
Room is big but the hotel is old. need a renovation
Reviewed April 02, 2018
8.8
Mark from Philippines
Family with teens
Korean Traditional Ondol Room
Stayed 1 night in January 2018
The location is good”
This location is good as it is in Phoenix ski resort. If you are planning on skiing for 2 days then it would be best to stay here. they have ondol style so you can experience how koreans sleep. The floor is warm even on winters. On the other hand, they only provide face towels so you need to bring your own bath towel.
Reviewed March 19, 2018
5.6
Dennis from Singapore
Couple
Standard Double or Twin (Hotel)
Stayed 3 nights in January 2018
Very Bad Booking Management”
I have booked 3 nights at the Hotel (with services) but upon my arrival, we were told that we can have ONE night in the Hotel and the balance 2 nights would be at the Condo. The management should not have accepted my booking if they are unable to provide the room.
Reviewed January 19, 2018
8.8
Jenny from Indonesia
Family with teens
Korean Traditional Ondol Room
Stayed 1 night in January 2018
the location of the hotel was very nice”
I chose this hotel because I wanted to go skiing, nice apartment, clean, there was a balcon to see beautiful mountain and snow scenery. no coffee, no tea but i love this apartement. only the price is a bit expensive for this apartement. around there are supermarkets and many choices of food and can cook also in this apartement
Reviewed January 16, 2018
8.0
Chau from Hong Kong
Couple
Korean Traditional Ondol Room
Stayed 1 night in January 2018
Very good”
Spacious Room and close to ski resort.
Reviewed January 13, 2018
8.8
Weeraphat from Thailand
Solo traveler
2 Bedroom Condo
Stayed 1 night in December 2017
A good place to stay”
Clean room and not too far from the subway. Overall is good.
Reviewed December 25, 2017
7.2
Sam from Hong Kong
Couple
Korean Traditional Ondol Room
Stayed 1 night in December 2017
Very good”
Everywhere, everything costs after you paid more than thousand HKD, but staffs are friendly and helpful, place is clean.
Reviewed December 24, 2017
8.0
Yoon from Singapore
Family with young children
Korean Traditional Ondol Room
Stayed 1 night in December 2017
Hard bed ever sleep before”
This resort is great if you are a ski fan The slope is nice; the scenery is great; staff is helpful, the only feedback I have is the bed is very hard n we could not really have a good nite rest
Reviewed December 21, 2017
6.4
Angelia from Indonesia
Group
Korean Traditional Ondol Room
Stayed 2 nights in December 2017
Need to plan before you go”
This resort is overall quite confusing. I would recommend anyone who are planning a trip to Phoenix to prepare everything before they go. They have schedule for certain activities, as if you want to do everything, you have to plan ahead. Other than that? Amazing room, we ordered a room too big for 2 of us, so we are happy. The hot water supply was also stable, as well as the kitchen. There is NO SPA in the resort. The pictured pool and sauna is optional addition and it is not suitable for winter. So those who look for winter escape like Japanese onsen might just skip the idea. The snow quantity and quality is quite decent.
Reviewed December 20, 2017
6.4
Sirada from Thailand
Group
Korean Traditional Ondol Room
Stayed 1 night in December 2017
Good place for skiing”
It’s easy to go skiing, but there are no towels.
Reviewed December 14, 2017
12345
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