Review score4.7
Based on2reviews
Phongphilack Guesthouse
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Balcony/terrace
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6.0 Location score
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6.0Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

  • Airport transfer

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Nearest essentials

  • Airports
    • 1.5 km
    • Luang Prabang International Airport (LPQ)
    • 186 km
    • Nan Airport (NMM)
  • Bus and rail stations
    • 1.8 km
    • Luang Prabang Northern Bus Station
    • 2.4 km
    • Luang Prabang Southern Bus Station
  • Hospital or clinic
    • 500 m
    • Chinese Hospital
  • Pharmacy
    • 500 m
    • Pharmacy
  • Convenience store
    • 600 m
    • Chitanh Minimart
  • Cash withdrawal
    • 700 m
    • ATM

More about Phongphilack Guesthouse

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Verified traveler reviews

Agoda Reviews (2)

3.4

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Review score
based on 2 reviews
  • Cleanliness 6.0
  • Facilities 4.0
  • Location 6.0
  • Room comfort and quality 2.0
  • Service 6.0
  • Value for money 4.0
Review score
based on 2 reviews
  • Cleanliness 6.0
  • Facilities 4.0
  • Location 6.0
  • Room comfort and quality 2.0
  • Service 6.0
  • Value for money 4.0
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Review language
  • English

Room type
  • Standard Double Room

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5.6
Panita from Thailand
Couple
Standard Double Room
Stayed 3 nights in December 2014
Friendly Staff”
room were normal but area was quiet. Good for relaxing. Staff were nice
Reviewed February 16, 2017
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4.0
Neil from Australia
Couple
Standard Double Room
Stayed 4 nights in December 2014
Uncomfortable, noisy, cold, VERY POOR WIFI”
Location
This was the worst hotel in 6 weeks of travelling Asia. The bed was absolutely rock hard, not usual Asian mattress hard, but much much worse. I ended up putting our two yoga mats under the sheet to make it slightly more bearable. The room was cold, there is a/c but reverse cycle does not work and it was winter and cold. I asked for an extra blanket and was given a very thin worn quilt cover (two sheets sewn together). The actual 'quilt' was super thin and worn and was too small for the bed, which meant every time one of us turned over, the other one got the quilt ripped off. The shower was far from hot, really just a trickle of lukewarm water. In summer none of these things would worry me, but in winter, not so funny. The worst thing about the room was the fact that it doesn't have a solid door. The main door to the room is a louvre door, completely open to the outside. Because there is lots of concrete and buildings, the noise just bounces like crazy. The partying and music sounded like it was immediately outside our door, it went until midnight or so, and then the noise starts up again well before daybreak. Wow I got so sleep deprived here. The hosts are polite when approached, but did not offer any help or explanations. For example after two days we learned there was free hot water for guests to make a cup of tea/coffee, and a fridge where we could store some milk. The wifi is the worst. It worked about 10% of the time. I thought maybe that was just how it was in Luang Prabang, but every coffee shop/restaurant we went to had perfect wifi. We complained several times, but the hosts were disinterested. Every time we wanted to talk to friends or family, or book flights or accommodation, we had to leave and go buy coffees so we could use wifi in a coffee shop. We have travelled in Asia in budget accommodation many times now, but this really was an exceptionally uncomfortable few days, I was really glad to leave.
Reviewed December 24, 2014
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