Newly renovated

Phu Quoc Chez Carole Beach Resort

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

To 1, Ap 4, Cua Can, Cua Can, Phu Quoc Island, Vietnam, 9200000

Highlights

Free airport transfer

- Airport transfer available for FREE! To request, check the box on the...

Check-in [24-hour]

Check-in [24-hour]

Private beach

Currency exchange

Free Wi-Fi in all rooms!

Facilities

Private beach

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Restaurants

Bar

Water sports

About us

Conveniently situated in the Cua Can part of Phu Quoc Island, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Your dates are popular among travelersPopular destination! Properties in Phu Quoc Island are being booked every minute!
Service 7.5
Value for money 7.4
Cleanliness 7.2
Location 6.9

Based on 94 verified reviews

Service

7.5

Value for money

7.4

Cleanliness

7.2

Location

6.9

Facilities

6.7

See map

6.9Good

Location rating score

Parking
FREE
Popular landmarks
Vinpearl Safari Phu Quoc
5.0 km
Phu Quoc Countryside
6.7 km
Vinwonders Phu Quoc
7.9 km
Long Beach
10.2 km
Duong Dong Market
10.5 km
Closest landmarks
Cua Can Beach
380 m
Tram Y Te Xa Cua Can
2.0 km
OBOB Beach Club Island (formerly Rock Island Club)
4.7 km
Happy Farm PQ
4.7 km
Fingernail Island
4.7 km

Good to know

Value for money7.4
Distance to city center10 km
Location rating6.9
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport17.7 km

Frequently asked questions

Phu Quoc Chez Carole Beach Resort offers a list of water sport activities including water sports (non-motorized), canoe, and fishing for you to experience .

Yes! Phu Quoc Chez Carole Beach Resort features dry cleaning service that is available all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

While on holiday break with your loved ones, your kids can also enjoy the fun in sports and recreation facilities offered at Phu Quoc Chez Carole Beach Resort which include children's playground and kids pool.

The closest train, metro, or bus station is Hon Thom Cable Car, 31657.14 m away from Phu Quoc Chez Carole Beach Resort.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

The nearest airport to Phu Quoc Chez Carole Beach Resort is Phu Quoc International Airport, 18.0 km away.

More about Phu Quoc Chez Carole Beach Resort

More about Phu Quoc Chez Carole Beach Resort

Experience Tranquility and Luxury at Phu Quoc Chez Carole Beach Resort

Welcome to Phu Quoc Chez Carole Beach Resort, a hidden gem nestled on the picturesque Phu Quoc Island in Vietnam. With its tranquil ambiance, stunning beachfront location, and impeccable service, this 4-star resort offers a truly unforgettable retreat for discerning travelers. Built in 2015 and recently renovated in 2023, Phu Quoc Chez Carole Beach Resort boasts a modern and elegant design that seamlessly blends with the natural beauty of its surroundings. The resort features 22 well-appointed rooms, ensuring an intimate and exclusive experience for all guests. Each room is thoughtfully designed with comfort and relaxation in mind, offering a private sanctuary where you can unwind and rejuvenate. Check-in at Phu Quoc Chez Carole Beach Resort begins at 02:00 PM, allowing you to start your vacation at your own pace. The friendly and attentive staff will be there to welcome you and assist with any requests you may have. When it's time to bid farewell to this tropical paradise, check-out is until 12:00 PM, giving you ample time to savor your last moments in this tranquil oasis. Located just 45 minutes away from the airport, Phu Quoc Chez Carole Beach Resort offers easy access to and from your flight, ensuring a seamless and convenient journey. Situated 10 km away from the city center, the resort provides a peaceful escape from the hustle and bustle of everyday life. Whether you're seeking a romantic getaway or a rejuvenating retreat, this beachfront haven offers the perfect balance of serenity and accessibility. Please note that Phu Quoc Chez Carole Beach Resort has a child policy in place. While children are welcome to stay, there may be extra charges involved. The resort's dedicated staff will be more than happy to provide further information and assist with any inquiries you may have regarding this policy. Indulge in the ultimate beachfront getaway at Phu Quoc Chez Carole Beach Resort. With its idyllic location, luxurious accommodations, and impeccable service, this hidden paradise is the perfect destination for those seeking a truly memorable and relaxing vacation.

Unwind and Indulge in Phu Quoc Chez Carole Beach Resort's Entertainment Facilities

At Phu Quoc Chez Carole Beach Resort, guests can look forward to a plethora of entertainment facilities that are designed to provide the ultimate relaxation and enjoyment. The resort boasts a vibrant bar where guests can unwind and socialize with friends and fellow travelers. Sip on expertly crafted cocktails, sample a wide selection of local and international beers, or indulge in a glass of fine wine as you take in the breathtaking views of the surrounding beach and garden. For those seeking a rejuvenating experience, the resort offers a luxurious steamroom. Step into this oasis of tranquility and let the warm steam envelop your body, melting away stress and tension. The steamroom is the perfect place to unwind and detoxify, leaving you feeling refreshed and revitalized. Surrounded by lush greenery, the resort's garden provides a serene escape from the hustle and bustle of everyday life. Take a leisurely stroll through the beautifully landscaped grounds, marvel at the vibrant flowers and plants, or simply find a quiet spot to relax and soak in the natural beauty. The garden is also an ideal setting for a romantic evening or a peaceful meditation session. Whether you're looking for a lively social atmosphere, a soothing retreat, or a serene natural environment, Phu Quoc Chez Carole Beach Resort's entertainment facilities have something to offer everyone. Indulge in the resort's bar, unwind in the steamroom, or immerse yourself in the tranquility of the garden – the choice is yours.

Experience a Paradise of Sports at Phu Quoc Chez Carole Beach Resort

Phu Quoc Chez Carole Beach Resort offers an extensive range of sports facilities that will keep adventure enthusiasts and water lovers entertained throughout their stay. With an array of water sports activities, guests can indulge in the thrill of motorized and non-motorized water sports. Whether it's jet skiing, parasailing, or kayaking, there is something for everyone. For those who prefer to stay on dry land, the resort boasts an inviting outdoor pool surrounded by lush tropical gardens. Take a refreshing dip or simply lounge by the poolside bar while sipping on a refreshing cocktail. If you're in the mood for some angling, the resort provides fishing equipment and access to boats, allowing you to embark on a memorable fishing excursion. Alternatively, explore the calm waters of the private beach with a canoe or venture out on the nearby hiking trails to discover the island's natural beauty. With so many options available, Phu Quoc Chez Carole Beach Resort ensures that guests have plenty of opportunities to stay active and make the most of their vacation in this stunning beachfront paradise.

Convenient Facilities for a Relaxing Stay at Phu Quoc Chez Carole Beach Resort

At Phu Quoc Chez Carole Beach Resort, we understand the importance of convenience and comfort during your stay. That's why we offer a range of facilities to ensure a hassle-free experience for our guests. For those who like to travel light, our laundry service and dry cleaning facilities are available to keep your clothes fresh and clean throughout your stay. Additionally, our luggage storage service allows you to explore the island without the burden of carrying heavy bags. The safety of our guests is our top priority, which is why we provide safety deposit boxes for you to securely store your valuables. Our friendly concierge is also available to assist you with any queries or requests, ensuring a smooth and enjoyable stay. Stay connected with friends and family with our complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work or simply browse the internet, our high-speed internet access will keep you connected. For those who enjoy smoking, we have a designated smoking area where you can relax and indulge in your favorite pastime. To make your check-in and check-out process quick and efficient, we offer express check-in/check-out services. And to ensure your room is always clean and comfortable, our dedicated housekeeping team provides daily housekeeping services. At Phu Quoc Chez Carole Beach Resort, we strive to provide convenience and comfort to our guests, ensuring a memorable and relaxing stay on the beautiful Phu Quoc Island.

Convenient Transport Facilities at Phu Quoc Chez Carole Beach Resort

At Phu Quoc Chez Carole Beach Resort, we understand the importance of hassle-free transportation during your vacation. That's why we offer a range of convenient transport facilities to ensure your stay is as comfortable as possible. Start your trip off on the right foot with our airport transfer service. Our friendly and professional drivers will be waiting for you at the airport to whisk you away to our resort, allowing you to relax and enjoy the scenic journey to your destination. If you're looking to explore the beautiful surroundings of Phu Quoc Island, our tour desk can help you plan and book exciting excursions. Whether you want to visit the island's stunning beaches, go snorkeling in crystal-clear waters, or discover the local culture and cuisine, our knowledgeable staff will ensure you have an unforgettable experience. For guests who prefer to explore at their own pace, we offer car hire services. With a range of vehicles to choose from, you can easily navigate the island and discover its hidden gems. If you prefer not to drive, our shuttle service and taxi service are available to take you to nearby attractions or the city center. To make your stay even more convenient, we provide onsite parking facilities. Whether you choose to bring your own vehicle or rent one from us, you can rest assured knowing that your car will be safe and secure throughout your stay. At Phu Quoc Chez Carole Beach Resort, we strive to make your transportation experience seamless and enjoyable. With our comprehensive range of transport facilities, you can focus on creating lasting memories during your stay in Phu Quoc Island.

Indulge in Culinary Delights at Phu Quoc Chez Carole Beach Resort

At Phu Quoc Chez Carole Beach Resort, you can embark on a gastronomic journey that will tantalize your taste buds. With a variety of dining facilities to choose from, your culinary desires will be fulfilled. Start your day with a freshly brewed cup of coffee at the cozy coffee shop, where you can savor the aroma of the finest beans while enjoying the serene beach view. For a more formal dining experience, head to the resort's restaurant, where a team of skilled chefs will take you on a culinary adventure. Indulge in a wide range of delectable dishes inspired by both local and international cuisines. From succulent seafood to flavorful vegetarian options, there is something to satisfy every palate. If you prefer a more casual and interactive dining experience, make use of the BBQ facilities available at the resort. Gather your loved ones and enjoy a fun-filled evening grilling your favorite meats and vegetables, creating lasting memories by the beach. With daily housekeeping, you can rest assured that the dining facilities at Phu Quoc Chez Carole Beach Resort are always clean and well-maintained, ensuring a pleasant and hygienic dining experience for all guests. Whether you are seeking a quick caffeine fix, a refined dining affair, or a lively BBQ night, the resort's dining facilities are designed to cater to your every culinary desire.

Discover the Tranquil Beauty of Cua Can in Phu Quoc Island

Nestled on the picturesque Phu Quoc Island in Vietnam, Cua Can is a serene and untouched gem that offers a perfect escape from the bustling city life. With its pristine white sandy beaches, crystal-clear turquoise waters, and lush greenery, Cua Can is a paradise for nature lovers and beach enthusiasts. Surrounded by dense forests and mangrove swamps, Cua Can is a haven for wildlife and is home to a diverse range of flora and fauna. Explore the area by taking a leisurely stroll along the beach or go kayaking through the mangroves to spot exotic birds and marine life. For a truly unique experience, take a boat tour to the nearby Cua Can River and witness the mesmerizing fireflies illuminating the night sky. Apart from its natural beauty, Cua Can also offers a variety of activities for adventurous souls. Go snorkeling or scuba diving to discover the vibrant coral reefs and colorful marine life that lie beneath the surface of the ocean. If you're in the mood for some adrenaline-pumping fun, try your hand at jet skiing or windsurfing. After a day of exploring, unwind and relax at the Phu Quoc Chez Carole Beach Resort, located in the heart of Cua Can. This beachfront resort offers comfortable and luxurious accommodations, with stunning views of the ocean. Indulge in a rejuvenating spa treatment, savor delicious seafood at the on-site restaurant, or simply lounge by the infinity pool and soak up the breathtaking scenery. Whether you're seeking tranquility, adventure, or simply a place to unwind, Cua Can in Phu Quoc Island has something for everyone. Immerse yourself in the beauty of nature, indulge in thrilling activities, and create unforgettable memories at this hidden paradise.

Convenient Transportation from the Airport to Phu Quoc Chez Carole Beach Resort

Welcome to Phu Quoc Chez Carole Beach Resort, a tranquil oasis nestled on the stunning Cua Can Beach in Phu Quoc Island, Vietnam. Getting to our resort from the nearby airport is a breeze, ensuring a seamless start to your vacation. The nearest airport to Phu Quoc Island is Phu Quoc International Airport (PQC), conveniently located just a 30-minute drive away from Phu Quoc Chez Carole Beach Resort. Upon arrival, you have several transportation options to reach our resort. For a hassle-free journey, we recommend booking a private airport transfer in advance. This allows you to relax and enjoy the scenic drive while our professional driver takes care of your transportation needs. Alternatively, you can also take a taxi or hire a motorbike to reach our resort. Whichever option you choose, you will be greeted by the mesmerizing beauty of Phu Quoc Island, with lush greenery and turquoise waters lining the route. Once you arrive at Phu Quoc Chez Carole Beach Resort, you will be captivated by the serene atmosphere and breathtaking ocean views. Our resort offers a range of comfortable accommodations, from cozy beachfront bungalows to spacious villas, ensuring a delightful stay for every guest. Whether you want to relax by the pool, indulge in delicious Vietnamese cuisine at our beachfront restaurant, or explore the island's attractions, our friendly staff are here to make your stay unforgettable. Embark on a memorable journey to Phu Quoc Chez Carole Beach Resort and experience the perfect blend of relaxation and adventure on the enchanting island of Phu Quoc.

A Culinary Journey at Phu Quoc Chez Carole Beach Resort

Indulge in a culinary journey during your stay at Phu Quoc Chez Carole Beach Resort, with a variety of dining options available just steps away. Start your day with a freshly brewed cup of coffee at Panda Coffee, a charming cafe known for its aromatic blends and cozy atmosphere. For a taste of local flavors, head to Green Bay restaurant, where you can savor authentic Vietnamese dishes prepared with the freshest ingredients. If you're craving homemade delights, make sure to visit Mon Tay Homemade Mrs Lynn, a hidden gem that offers a delightful menu of homemade treats. And of course, don't miss the opportunity to dine at the resort's very own Chez Carole Restaurant, where you can enjoy a delectable array of international and local dishes while overlooking the stunning beach. For a truly unique dining experience, Nha Hang Resort Coffee is a must-visit, offering a blend of Vietnamese cuisine and international favorites in a picturesque setting. And if you're looking for another option, Green Bay restaurant 2 is another fantastic choice, serving up delicious seafood dishes that will tantalize your taste buds. With such a diverse range of dining options right at your doorstep, Phu Quoc Chez Carole Beach Resort ensures that every meal is a memorable one.

Affordable Luxury: Experience Phu Quoc Chez Carole Beach Resort at a Great Value

At Phu Quoc Chez Carole Beach Resort, you can indulge in a luxurious beachfront getaway without breaking the bank. With an average room price of just $72, this charming resort offers exceptional value for money. Compared to the average price of a hotel room in Phu Quoc Island, which stands at $65, Phu Quoc Chez Carole Beach Resort provides an affordable option for travelers seeking a memorable stay. The resort's competitive pricing ensures that guests can enjoy all the comforts and amenities of a high-end accommodation without compromising on quality or location. From the moment you step foot into the resort, you'll be greeted by warm hospitality and a tranquil ambiance that sets the stage for a truly unforgettable vacation. With spacious and tastefully decorated rooms, each equipped with modern amenities, you'll find the perfect blend of comfort and style. Whether you're relaxing by the pool, strolling along the pristine beach, or indulging in authentic Vietnamese cuisine at the resort's restaurant, every moment at Phu Quoc Chez Carole Beach Resort is designed to exceed your expectations. So why settle for an average hotel room when you can experience affordable luxury at Phu Quoc Chez Carole Beach Resort?

A Tranquil Oasis of Hospitality and Serenity

Phu Quoc Chez Carole Beach Resort is a hidden gem nestled on the picturesque shores of Phu Quoc Island, Vietnam. With an impressive overall rating of 7.1, this charming resort has garnered high praise from its guests for its exceptional value and warm hospitality. Offering a serene escape from the bustling city life, this resort is a haven for those seeking tranquility and relaxation. One of the standout features of Phu Quoc Chez Carole Beach Resort is its excellent value for money, scoring an impressive 7.4 in this category. Guests have raved about the affordable rates and the incredible value they received during their stay. With its spacious and well-appointed rooms, guests can enjoy a comfortable and luxurious experience without breaking the bank. The staff performance at Phu Quoc Chez Carole Beach Resort has been consistently praised, earning a commendable rating of 7.5. From the moment guests arrive, they are greeted with warm smiles and attentive service. The friendly and professional staff go above and beyond to ensure that every guest's needs are met, creating a welcoming and personalized experience. In addition to its outstanding value and exceptional staff, Phu Quoc Chez Carole Beach Resort also boasts a pristine and well-maintained property. With a cleanliness rating of 7.2, guests can expect spotless rooms and common areas throughout their stay. The resort's dedication to maintaining a high level of cleanliness ensures a comfortable and hygienic environment for all guests. Nestled in a prime location, Phu Quoc Chez Carole Beach Resort offers guests the best of both worlds - a peaceful retreat with easy access to the island's attractions. With a location rating of 7.0, guests can enjoy the tranquility of the resort while still being within reach of popular landmarks, vibrant markets, and stunning beaches. Overall, Phu Quoc Chez Carole Beach Resort is a true gem that has captured the hearts of its guests. With its exceptional value, warm and attentive staff, pristine cleanliness, and ideal location, this resort offers a truly memorable and rejuvenating experience for all who visit.

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Amenities and facilities

Good6.7

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Vietnamese
Outdoor
  • Beachfront
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Canoeing
  • Fishing
  • Garden
  • Hiking
  • Outdoor recreational features
  • Private beach
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
Cleanliness and safety
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hygiene certification
  • Safe dining setup
  • Sterilizing equipment
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [free]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator unavailable
  • Food delivery
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoking area
  • Wi-Fi for special events
For the kids
  • Family/child friendly
  • Family room
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental

Location

To 1, Ap 4, Cua Can, Cua Can, Phu Quoc Island, Vietnam, 9200000

Good6.9

Location

Airports
  • Phu Quoc International Airport (PQC) - Vietnam
    17.7 km
  • Sihanouk International Airport (KOS) - Cambodia
    43.0 km
Hospital or clinic
  • Tram Y Te Xa Cua Can
    2.0 km

What's nearby

Popular landmarks
  • Vinpearl Safari Phu Quoc
    5.0 km
  • Phu Quoc Countryside
    6.7 km
  • Vinwonders Phu Quoc
    7.9 km
  • Long Beach
    10.2 km
  • Duong Dong Market
    10.5 km
  • Phu Quoc Waterfall
    17.5 km
  • Ho Quoc Temple
    24.5 km
  • Sao Beach
    29.6 km
  • Phu Quoc Prison
    30.5 km
Nearby landmarks
  • Cua Can Beach
    380 m
  • Tram Y Te Xa Cua Can
    2.0 km
  • OBOB Beach Club Island (formerly Rock Island Club)
    4.7 km
  • Happy Farm PQ
    4.7 km
  • Fingernail Island
    4.7 km
  • Phu Quoc Gallery of Contemporary Art (GoCA)
    5.0 km
  • Vinpearl Safari Phu Quoc
    5.0 km
  • Snorkeling spot
    5.4 km
  • PQ LITTLE MART
    5.4 km
  • Doi's Store
    5.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:00
  • Check-out from12:00
  • Check-in until23:00
Getting around
  • Distance from city center10 km
  • Travel time to airport (minutes)45
  • Airport transfer fee0 VND
Extras
  • Breakfast charge (unless included in room price)150000 VND
The property
  • Year property opened2015
  • Number of floors1
  • Room voltage220
  • Number of rooms 22
  • Most recent renovation2023
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name1700480071
Parking
  • Daily parking fee0 VND

Reviews of Phu Quoc Chez Carole Beach Resort from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
7.0
  • Service score 7.5 out of 10
    Service7.5
  • Value for money score 7.4 out of 10
    Value for money7.4
  • Cleanliness score 7.2 out of 10
    Cleanliness7.2
  • Location score 6.9 out of 10
    Location6.9
  • Facilities score 6.7 out of 10
    Facilities6.7
High score for Phu Quoc Island

Rating

9+ Exceptional (4)
8-9 Excellent (3)
7-8 Very Good (3)
6-7 Good (1)
<6 Below Expectation (6)
Guest Type
Language
Showing 17 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Nghi from United States
    Couple
    Stayed 4 nights in April 2022

    “Nice scenery and need more customers. ”

    The place is very nice and the staffs are very nice and friendly. The place is closed for the Covid-19’s since. So they need to tune up to before they open up again. Love the quietness and the beauty scenery!

    Reviewed April 14, 2022
  2. 9.6
    Exceptional
    Audrey from Vietnam
    Couple
    Double Standard
    Stayed 5 nights in April 2022

    “Nice, quiet place ”

    Welcoming team and good food. Rooms are clean and charming. The beach is very peaceful, beautiful place to rest. Thanks to the whole team of Chez Carole, we had a wonderful time.

    Reviewed April 06, 2022
  3. 2.0
    Phuong from Vietnam
    Family with young children
    Stayed 4 nights in February 2021

    “Acceptable”

    The resort has been downgraded after many years of operation without a proper maintenance. Our first night was very bad though it’s now new year time. Our room was occupied by another client due to resort mistake then we have been waiting so long for their arrangement. Third time, we were in a villa with 2 bedrooms. All main doors were broken, AC in my room was broken as well, mostquito was a lot, toilet was empty. Phone line was cut and we have to walk to reception to ask. 22.30 pm first day, we finally got rest. Not so many clients there and the services was not good enough. Breakfast was served by 2 options only, quite disappointed as now is new year time. We decided to cancel our stay here and moved to another one. Not recommend!

    Reviewed February 13, 2021
  4. 9.2
    Exceptional
    Keidi from Estonia
    Couple
    Stayed 3 nights in January 2020

    “Nice, quiet place”

    Only minus, its far from everything. You need motorbike or taxy to even go for a small supermarket. And everything is more expencive than in Dong Duong (food, coctails etc.)

    Reviewed January 23, 2020
  5. 6.0
    Carolyn from Philippines
    Solo traveler
    Stayed 4 nights in September 2019

    “stolen money by staff & no airport pick up (like advertised)”

    My biggest complaint is having One million dong stolen from me by someone on the cleaning staff. I left my wallet in my room while it was cleaned, assuming since its a respected establishment I didnt have to worry about my belongings. the first day i realized i was missing 500,000 i thought it must be my mistake - but the second day when i was missing 500,000 again i knew it must have been staff. I never took my wallet from the room and the cleaning crew were the only ones to enter. Additionally the manager never responded to my email about airport pick up (so i paid 500,000 dong for a taxi) I lost 1,500,000 dong staying here all together. Staff were appologetic and manager gave me a free dinner for the stolen money - but i would have prefered him taking 1,000,000 off my food bill for 3 days. (which was expensive since i always ate there, the resort is far from everything). I ave never written such a negative review, and much has to do with circumstances - the the management is lackin

    Reviewed October 01, 2019
Changed to review page 1