Phu Quoc Island Resort and Spa
Phu Quoc Island Resort and Spa
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Exterior view Phu Quoc Island Resort and Spa
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Location
Good
6.5
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From 24 reviewsSee what guests said
6.6
  • Airport transfer

  • 370 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
Bungalow with Two Double Beds
Bungalow with Two Double Beds
...
  • Garden view
  • 36 m²/388 ft²
  • 2 double beds
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Standard
Standard
...
  • Garden view
  • 22 m²/237 ft²
  • 1 double bed
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Superior
Superior
...
  • Garden view
  • 26 m²/280 ft²
  • 1 double bed
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More about Phu Quoc Island Resort and Spa

More about Phu Quoc Island Resort and Spa

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Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Real reviews from real guests

Agoda Reviews (24)Booking.com Reviews (6)
Read reviews from:
Cleanliness6.8
Facilities8.0
Location6.5
Room comfort and quality6.2
Service7.3
Value for money6.8
Provided by verified guests of Agoda
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Room type
Standard
Superior
Bungalow with Two Double Beds
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Showing 24 verified guest comments
12
4.0
Duc from Vietnam
Couple
Superior
Stayed 3 nights in January 2015
Old, poorly maintained and isn't even resort”
- Very old and poorly maintained - Breakfast was really poor, with not much options - Not very clean and shower look terrible - Far from the ocean (200m) walking distance - They only have rooms + restaurant - not even close to a resort.
Reviewed January 05, 2015
8.0
Anh from Australia
Family with young children
Superior
Stayed 2 nights in June 2014
Excellent Resort”
Nice pool, room perfect for family, tranquil
Pleasantly surprise with the value for money with regards to accommodation. Would stay again next time in Phu Quoc
Reviewed August 05, 2014
2.3
Ting from China
Family with young children
Standard
Stayed 2 nights in January 2014
rats in the room, what could be worse???”
location is not too bad
what an expereince!!! to be honest, things couldn't be worse!!! let's not talk about the room without a window cuz comapre to the rest that was nothing. we had broken showerhead ( got that fixed after talked to the customer service), and rats came out from a hole on the wall in the room and woke us up in the middle of the night. we had two young children with us! when we discoverd the hole, we saw the hotel had done something before trying to stop the rats coming out--by simply put a cardboard over it,obviously it wasn't working!!! and they gave that room to us when they clear saw we have young children, which i found was totally unacceptable!!! then we had breakfast no eggs/hams/bread which was pretty much the only thing they offered for breakfast except for soup noodles. and then power cut and water cut in the morning for a couple of hours in a hot day!-- and all of those didn't draw the hotel management's attention. i would not recommend anyone to go to this hotel! totally waste of money and time and probablly ruin your holiday!
Reviewed February 10, 2014
7.3
Tenielle from Australia
Solo traveler
Bungalow with Two Double Beds
Stayed 4 nights in December 2013
nice place to stay with friends”
quick walk to the beach, exchanged money at reception, spacious rooms
Good time at Sim Garden, would stay there with friend's wouldn't necessarily go with family/kids. Breakfast was included in our room however I think it closed at 10 so we missed it a few times and was asked to pay extra. Range of breakfast on the days we did make it wasn't a big range though. Rooms always cleaned daily, comfortable stay.
Reviewed January 20, 2014
5.0
Gary from United States
Solo traveler
Standard
Stayed 3 nights in January 2014
Overpriced and poorly maintained ”
On Phu Quoc, breakfast was mediocre, great view of buildings out back
I stayed because I had booked for 4 nights or would have gone elsewhere. It is a run down, poorly maintained facility, The English ability of the staff was acceptable, but could not do anything about problems. I would not recommend Sim Gardens nor stay there again.
Reviewed January 13, 2014
4.0
Matthew from United States
Group
Superior
Stayed 2 nights in November 2013
overprice”
no comment
stayed 2 nights the whole day stay there without Air Cond. the room is too hot, forced me to go outside is cooler
Reviewed December 13, 2013
8.3
THIEN from Vietnam
Couple
Standard
Stayed 1 night in November 2013
Nice and helpful staff.”
Helpful staff, good restaurant, red wine.
Love the services rather than room. Redwine is served with good price.
Reviewed December 03, 2013
5.0
Lan from Vietnam
Couple
Standard
Stayed 4 nights in November 2013
Breakfast is worst”
Clean room, reasonable price, nice staff
Breakfast here is really bad. Food smells not fresh, like it has been stored for several days. Nothing is eatable at the buffet. But staffs are nice, friendly and willing to support.
Reviewed November 27, 2013
6.0
Daniel from France
Couple
Superior
Stayed 2 nights in March 2014
Excellent emplacement à cinq mn de la plage à pied”
Près de la plage. Bel établissement plein de charme Viet mais sale et pas entretenu, personnel livre à lui même dommage ! Personne pour servir petit déj à 7 heures j'ai du réveiller la responsable.
Bien , pas de graves problème mais une accumulation de négligences fatigantes . Une bonne direction de cet hotel et ce serai un endroit fantastique
Reviewed March 09, 2014
6.7
mona from France
Couple
Standard
Stayed 19 nights in December 2013
sejour de longue duree,agreable,personnel serieux ”
la chambre corecte,le personnelparlant un minimum l'anglaismais plein de bonne volonte,le jardin
Rien de grave a signaler, buffet du matin insuffisant certains matin 'Wifi en panne souvent mais repare-- En conclusion ce n'est pas l'hôtel mais le chemin pour se rendre a la plage qui sont jonches de detritus--et cela gâche un peu !
Reviewed December 26, 2013
8.3
Christina from Germany
Couple
Standard
Stayed 3 nights in August 2014
Sehr nettes und ruhiges Hotel”
Zimmer und Fruehstueck
Das Hotel war etwas ausserhalb der Stadt und nur mit dem Taxi erreichbar. Wir wollten einmal Laufen aber dann sind wir doch mit dem Taxi gefahren. Meine Freundin hatte eine Verletzung am Fuss. Wir hatten erst ein Zimmer im 3. Stock ohne Lift. Auf Anfrage erhielten wir ein upgrade Zimmer im Erdgeschoss ohne Aufpreis. Fruestueck war vielseitig. ABF oder Vietnamesisches Fruehstueck. Das Personal war sehr nett und hilfsbereit. Das Bett war bequem und sauber. Ebenfalls die Handtuecher. Ich komme gerne wieder in dieses Hotel zurueck.
Reviewed June 15, 2015
6.3
tim from Germany
Couple
Superior
Stayed 3 nights in January 2014
schlicht ohne große überraschungen”
zimmerpreis, nähe zur stadt, ordentliches zimmer
wenig frühstücksauswahl, kaffee immer versüsst, ruhiger aufenthalt, schneller check in - out
Reviewed January 13, 2014
4.7
Sandra from Germany
Group
Standard
Stayed 4 nights in November 2013
nicht empfehlenswert”
Strandnähe
Wir waren knapp 4 Tage im SIM GARDEN, davon an jedem Tag über mehrere Stunden kein Strom (ergo Klimaanlage funktioniert nicht, kein Licht), kein Warmwasser, extrem Laut, andere Gäste haben die Außenwand des Zimmers als Toilette benutzt. Frühstück teils Buffet (einmal eiskalt & einmal sogar warm), teils a la carte (Bestellung wurde nicht gebracht) Personal versteht kaum Englisch als Plus die Lage ... keine 5 Min bis zum Strand! Die Zimmer waren an sich auch ok, wenn eben das ganze drum herum nicht so gestört hätte (Lärm, Strom, Warmwasser, Frühstück)
Reviewed November 27, 2013
7.3
fabrizio from Italy
Couple
Standard
Stayed 1 night in December 2013
isola tranquilla”
pulizia, silenzio, camera grande
Il personale è gentile. Il luogo è tranquillo e rilassante, vicino alla spiaggia
Reviewed December 24, 2013
7.0
fabrizio from Italy
Couple
Standard
Stayed 1 night in December 2013
isola bella e non c'è turismo da grandi comitive”
pulizia, grande camera, giardino
L'hotel è abbastanza vicino alla spiaggia. La colazione è abbondante, ma il personale e un poco distratto, comunque molto gentile. Ottimi i massaggi nel centro vicino
Reviewed December 23, 2013
9.3
YANG from China
Group
Superior
Stayed 2 nights in May 2015
性价比高,房间干净整洁,位置合适”
性价比高,房间干净整洁,位置合适。
因为不熟悉富国岛,对比之下选择这家位于长滩中部的度假村,性价比看起来不错。头一晚提前给酒店前台打电话,安排接机(付费)。第二天到达机场后,出门就看到了接机名字和安排的出租车(好像是机场的),20分析就到了酒店。小小的庭院,小桥流水看起来还很有情调。前台按照预定要求安排了1 floor的房间,推门进去后是惊喜,床铺干净整洁,窗外绿树成荫,风景不错。 后来发现酒店距离海滩大约500米,走路很近,但是相比附近一家就在沙滩边的酒店,就稍微远了点(后者贵了10美元左右)。酒店周围有一些旅行社和小店,虽然看起来很简陋,但是在这个路段算是很繁华了。打车也方便,白天门口街道旁很多出租车在等客。 房费包括早餐,基本还行,点餐后很快能上来,不过敞开式的餐厅偶尔蚊虫较多。另外如果午餐或晚餐,就有点小贵,东西也和其它地方差不多。 总体来说是个不错的选择,性价比很好,房间很舒适,下次还可以选择。前台妹妹态度很好,虽然不会中文,英语还能沟通。
Reviewed May 17, 2015
8.4
Duc from Vietnam
Group
Standard
Stayed 3 nights in December 2015
Resort nhỏ cách bãi tắm 200m”
Nhân viên tốt, niềm nở, chu đáo. Khách sạn hơi xuống cấp do thiếu đầu tư sửa chữa.
Reviewed February 14, 2017
4.7
Thi from Vietnam
Family with teens
Standard
Stayed 2 nights in March 2014
Khách sạn xa bãi biển và rất bất tiện”
Nhân viên rất nice
Agoda rất tắc trách trong chuyện đăng các dịch vụ tiện ích của ks. Vd ks này ko hề có dv đưa đon khách miễn phí ở sân bay. Ks xa bãi biển rất nhiều và cũng cũ kỹ, xa trung tâm. Nói chung là ế ẩm và cực chán
Reviewed March 25, 2014
8.7
Sang from Vietnam
Family with young children
Superior
Stayed 3 nights in December 2013
khách sạn giá rẻ bình dân”
Giá rẻ, gần trung tâm, nhân viên thân thiện
Khách sạn giá cả hợp lý, tuy nhiên thức ăn buổi sáng không phong phú
Reviewed December 08, 2013
8.7
Sang from Vietnam
Family with young children
Superior
Stayed 3 nights in December 2013
Chuyến đi rất thú vị”
Giá rẻ, gần trung tâm, nhân viên thân thiện
giá cả hợp lý.Tuy nhiên thức ăn buổi sáng không được phong phú cho lắm
Reviewed December 08, 2013
12
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