Phuket Graceland Resort & Spa
Phuket Graceland Resort & Spa
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Deluxe - Room plan Phuket Graceland Resort & Spa
Deluxe - Room plan
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Lobby Phuket Graceland Resort & Spa
Lobby
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Swimming pool Phuket Graceland Resort & Spa
Swimming pool
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Swimming pool Phuket Graceland Resort & Spa
Swimming pool
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Excellent
Location
8.4
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Phuket Graceland Resort & Spa

Excellent location
Stay in the heart of Phuket - See what's nearby
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Very good
From 1585 reviewsSee what guests said
7.9
Recommended by 82% of guests
  • Airport transfer

  • 60 meters to the beach

  • Currency exchange

  • Heart of the city

Room choices
8.0
Very good
Room comfort & quality
Don't miss out!11 travelers are looking at this property right now | 4 travelers have booked today.
Sunset Deluxe Pool View
Sunset Deluxe Pool View
...
  • Pool view
  • 54 m²/581 ft²
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Sunset Deluxe Pool Access
Sunset Deluxe Pool Access
...
  • Pool view
  • 54 m²/581 ft²
  • 2 double beds
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Sunset Grand Deluxe
Sunset Grand Deluxe
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  • 69 m²/743 ft²
  • Separate shower/bathtub
  • 2 king beds
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Sunset Grand Deluxe Pool Access
Sunset Grand Deluxe Pool Access
...
  • Pool view
  • 69 m²/743 ft²
  • 2 double beds
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Deluxe
Deluxe
...
  • Garden view
  • 42 m²/452 ft²
  • 1 single bed and 1 double b...
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Family Pool View Room - Newly Renovated
Family Pool View Room - Newly Renovated
...
  • Pool view
  • 62 m²/667 ft²
  • 2 queen beds
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Graceland Sea View Suite - Newly Renovated
Graceland Sea View Suite - Newly Renovated
...
  • Ocean view
  • 82 m²/883 ft²
  • 2 king beds
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Family Room
Family Room
...
  • Garden view
  • 62 m²/667 ft²
  • 2 double beds
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Deluxe Room with Pool Access - Newly Renovated
Deluxe Room with Pool Access - Newly Renovated
...
  • Pool view
  • 54 m²/581 ft²
  • 1 single bed and 1 queen be...
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Deluxe Pool View Room - Newly Renovated
Deluxe Pool View Room - Newly Renovated
...
  • Pool view
  • 42 m²/452 ft²
  • 1 single bed and 1 queen be...
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More about Phuket Graceland Resort & Spa

More about Phuket Graceland Resort & Spa

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

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European cuisine
European cuisine
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7.5 kmEuropean, International, Scandinavian

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1585)Booking.com Reviews (860)
7.9
Very good
Cleanliness7.9
Facilities8.2
Location8.4
Room comfort and quality8.0
Service7.6
Value for money7.7
Provided by verified guests of Agoda
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Deluxe
Family Room
Sunset Deluxe Pool View
Sunset Deluxe Pool Access
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Showing 1329 verified guest comments
12345
9.6
Exceptional
Ban from Australia
Couple
Deluxe
Stayed 16 nights in June 2018
Exceptional”
It was a beautiful stay at the hotel we did stay for 18 days. lovely staff, cleaners were amazing they left the room spotless every single morning, it was a pleasure experience overall. But my only concern was with that much of money we paid (around $3,000 aud) I expected the breakfast to be a little bit better with a bit more variety as I was a bit limited with my choices each morning. But again over all it was a pleasant experience and we had no issues at all :)
Reviewed July 08, 2018
6.4
Good
Abbie from Australia
Group
Deluxe
Stayed 1 night in June 2018
Good”
All in all a good stay, after an unfortunate dealing with one staff member, the situation was rectified by a more senior staff member quickly, which I was very grateful for her understanding and concerned care in this matter... the main dining hall at breakfast needs much better handling of available tables etc, clearing of places and resetting, the wait staff in this area are far too non chalant for what is a very busy time there, otherwise all in all an ok stay but I have more thoroughly enjoyed staying elsewhere... maybe Graceland has had too bigger monopoly for too long 🤷🏻‍♀️
Reviewed June 27, 2018
3.6
Prue from Australia
Couple
Deluxe Room with Pool Access - Newly Renovated
Stayed 7 nights in June 2018
WILL NEVER STAY HERE AGAIN”
I actually don't know where to start. Do not stay here if you are a couple without children or in fact anyone looking for some peace and quiet. The 'NEW" deluxe Pool rooms are not what the pictures on their website advertise. DO NOT USE their airport transfer, it's 200 BAHT more expensive, you shouldn't be paying over 800 BAHT, our guy was 1 hour late, he was waiting at the international airport even though they had our flight number coming from Bangkok. Then blamed us for not waiting in the right area. When I complained our room was not satisfactory, they just bought in 2 pool chairs and left the old furniture on our balcony. I wore my thongs in the shower, mold in the shower. When we checked out, after 8 nights and spending $2K at this hotel the staff didn't even ask us if we had enjoyed our stay, they hardly even acknowledged us. Also the cooking class is fairly poor, don't waste your time, all you do is throw food in a pan that they have already chopped up, waste of money.
Reviewed June 25, 2018
9.2
Exceptional
Janine from Australia
Couple
Deluxe Pool View Room - Newly Renovated
Stayed 11 nights in June 2018
Great place for families”
Nice place but I think the pools and spas need attention. A lot of spas didn't work and tiles were falling off. Kids club staff were great and interacted well with guests. Staff were very friendly and plenty of choice of food for the buffet breakfast
Reviewed June 24, 2018
8.4
Excellent
Darrel from Malaysia
Family with teens
Sunset Grand Deluxe
Stayed 2 nights in June 2018
There are 5 swimming pools... awesome !”
Great location, nice facilities, but need to upgrade some old cabinets, paint & elevator
Reviewed June 23, 2018
5.2
zainie from Indonesia
Family with young children
Deluxe
Stayed 2 nights in June 2018
The staff are not friendly”
Swimming pool is dirty. Staff not friendly.
Reviewed June 20, 2018
8.0
Excellent
Craig from South Africa
Couple
Deluxe Pool View Room - Newly Renovated
Stayed 3 nights in May 2018
Great Location, best pools!”
Great location and amazing pools right on Patong Beach. Overpriced services, though, especially the mediocre massages. For Travel Bookings, go to the agent named Nemo to the left of the entrance for better deals.
Reviewed June 12, 2018
7.2
Very good
Tsz from Hong Kong
Group
Family Room
Stayed 4 nights in May 2018
Fair”
- location: right in front of the beach; but need 20 minutes walk to the city centre (shopping mall, night market, bar street) - room: family room is nice, although facilities are quite old, kind of old-school design, but clean and got everything we need - bathtub: yellowish water came out - facility: love love love the swimming pools! Very exotic and relaxing - staff were nice and greeted us with smile and served with profession - we shd have spent more time using the facilties and joining the events provided by the hotel
Reviewed June 08, 2018
6.0
Rita from United States
Group
Sunset Grand Deluxe Pool Access
Stayed 2 nights in June 2018
Above average”
Staff were good and responded right away with service requests. Facilities were good but dated. Location was good. About a 10-15 min walk to Bangla Rd. My first reaction about our room was good but as the days went by, I noticed that the rooms were a bit dated as well. There was a constant loud noise coming from above the bathroom ceiling. When we woke up the next morning, water was leaking from the ceiling, down the wall and all over our floor by the entrance to our bathroom. Not a good way to wake up in the morning. Staff eventually came by to clean it but we were not pleased at all! Not too sure if I would come back to this hotel.
Reviewed June 05, 2018
6.0
WANG from Singapore
Family with young children
Deluxe
Stayed 3 nights in May 2018
ok but not friendly staff”
Good and nice place with no friendly staff
Reviewed June 02, 2018
8.0
Excellent
Kwanpat from Thailand
Family with young children
Sunset Deluxe Pool View
Stayed 2 nights in May 2018
ทำเลดีมาก ติดหน้าหาด เดินทางสะดวก”
โรงแรมมีพื้นที่เยอะ มีหลายตึก เป็นโรงแรมเก่าแต่ห้องพักมีการปรับปรุงใหม่ ห้องพักสบาย กว้าง มีคิดส์คลับ มีสระว่ายน้ำหลายแห่ง มีโบว์ลิ่ง ชอบที่โรงแรมอยู่หน้าหาดป่าตอง โรงแรมมีที่จอดรถเยอะ โดยรวมถือว่าดี อาหารเช้ารสชาติปานกลาง
Reviewed June 02, 2018
8.4
Excellent
Thomas from Australia
Couple
Deluxe
Stayed 2 nights in May 2018
Needs minor maintenance but nice complex”
1500hrs check in is a bit late but they will hold your luggage till your room ready. Buffet breakfast is excellent, staff friendly and attentive. Rooms clean, just need to clean the air/con outlet ducts as the were full of sticky soot/dust. I informed reception to clean ducts which was done within 2 hrs. The complex could use a bit of freshening up (painting), starting to look a bit tired. Loud daytime music around the main pool, want to relax not go to nightclub! Seeing ppl lying down over the lounges in Reception area is not a good impression for a 5 star hotel/resort, do that at airport not in hotel. Recommended place to stay.
Reviewed June 01, 2018
8.8
Excellent
Tamara from Australia
Family with young children
Deluxe Pool View Room - Newly Renovated
Stayed 2 nights in May 2018
Excellent”
This hotel was FAR better than the one we were staying at The Mai Khao Lak - however food at breakfast wasn't so good. No fresh alternatives and no fresh juice options.
Reviewed June 01, 2018
2.4
Li from China
Family with young children
Deluxe
Stayed 2 nights in May 2018
The worst hotel in my trip to Phuket ”
This hotel is quite an old one on the Padong Beach. Very close to the beach, the few restaurant around. The buffet breakfast is so so, not like a five star hotel. The staff are very rude, some staff are nice , but the front desk served me is very rude, she was very strong to object my request and force me to follow what she said. She is not here to help, she is the boss of customers. When I checked out, there was another front desk treating the customers badly. I think the hotel need to train the staff how to be polite and how to working as a service provider. I will never recommend this hotel to my friend, it is the worst hotel in my trip to Phuket.
Reviewed May 31, 2018
7.2
Very good
EE from Malaysia
Family with young children
Graceland Sea View Suite - Newly Renovated
Stayed 3 nights in May 2018
Nice hotel for family”
Nice hotel, huge pool facing the sea. Rooms are generally clean. We had the renovated unit thus everything is very new. Location, may require a little walk to Bangla Road but on the good side its quiet and peaceful since its a little away from the actions. Breakfast was soso, nothing to shout about.
Reviewed May 18, 2018
6.4
Good
Annali from South Africa
Family with young children
Deluxe
Stayed 3 nights in December 2017
huge resort with hardly any charm”
This Resort is a little off the beaten track or rather away from the hustle and bustle. If you want the Thai Feel of things on your vacation then this is not for you.
Reviewed May 17, 2018
10.0
Exceptional
Carolina from Australia
Couple
Deluxe
Stayed 14 nights in April 2018
We have stayed at the Graceland Resort before and keep returning.”
We noticed that they have a team of fitness instructors , water aerobics and other pool games. This was great lots of fun. In the past happy hour seamed more lively with happy engaging bar staff. My only suggestion would be that the buffet breakfast needs change, update cereal selection granola nuts ect. Mix the fruit selection option perhaps fresh mango fresh lycee or other thai fruits.
Reviewed May 12, 2018
10.0
Exceptional
Claire from Australia
Group
Sunset Deluxe Pool Access
Stayed 13 nights in April 2018
Exceptional”
Graceland was perfect, particularly the sunset pool access rooms. The garden was beautiful, staff were friendly, Great beach opposite, everything walking distance, and the pillows on the beds were very luxurious and comfortable. A mix of older people and younger, personally I think it is one of the best resorts in Phuket, will go back.
Reviewed May 12, 2018
2.0
Tarryn from Australia
Couple
Deluxe
Stayed 3 nights in May 2018
Acceptable”
From the moment we arrived the service was terrible, the food was terrible the room itself was terrible. I would never recommend staying at this resort not even if you get a good deal. Trust me!
Reviewed May 09, 2018
4.8
Jayron from Malaysia
Group
Deluxe Pool View Room - Newly Renovated
Stayed 3 nights in April 2018
Old Resort”
The breakfast choices are really limited and is the same everyday, hotel is old and some walking distance to the main street. However it has its own bowling facility.
Reviewed May 03, 2018
12345
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