"Nice place, very comfortable SPA"
July 4, 2016
60 meters to the beach
Located in heart of Phuket
|Value for money||7.7|
|Distance to city center||20 km|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||22.7 km|
"Cool infinity pool on roof and several larger pool areas at ground level with a swim up bar."
November 9, 2018
"The location was really good and the staff was kind."
August 24, 2018
"Next time I visit Phuket again, I will stay again in Graceland Resort & Spa"
August 24, 2018
December 25, 2018
The peaceful elegance of the Phuket Graceland Resort & Spa is the ideal spot to watch Phuket's awe-inspiring sunsets. Offering 460 large and luxurious rooms with the finest of amenities, this property epitomizes it's name. Enjoy the spa and all its services, or dive into the huge pool after a day in the sun. Venture out of the hotel onto the creamy Patong Beach or into Phuket for the tastes of Thailand. Staff of the Phuket Graceland Resort & Spa are available to help plan your vacation. To book your next stay, just enter the dates on our secure online form and submit.
"One of the finest properties on Patong!"
January 7, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Happy with our stay”
For our first time in Thailand we think that Gracelands was a really great place to stay. It’s a good 20 mins walk from the crazy end of Patong beach, and falls on the much nicer beach in Patong rather than the overcrowded louder drunk side. There are a lot more Europeans on the Graceland end and a great street with east going bars restaurants and massage ladies for 200- 300 baht for one hour. The staff were all friendly and we discovered the sunset pool and restaurant which we swam and ate at for breakfast. It’s far more classier than the main breakfast quarters which seemed like a food court. There is a resident cat who is gorgeous and the rooms are well positioned. The Belgian beer garden was lovely at sunset for a drink and watching the street. Oh and I can’t forget carpe diem crew who were so full of Fun and jammed packed with activities from morning to night for all Ages. Theresa in particular really took her time to aquaint us in navigating Phuket, so full of hearr!
The location was amazing. Patong beach was right in front of the hotel (few steps away from the pool”
Staff were very friendly. However, when it comes to luggage handling, it was not convenient. Our buildings were not far from the parking areas but we had many bags and all heavy. Nobody offered us a trolley or gave us a hand. Both during check in and check out. It was a simply service which I expected to have from all hotels. Unfortunately it was not there at the Phuket Graceland resort and spa.
Good Resort ”
Great resort away from all of the hustle and bustle. Good rooms and facilities. Resort didn't feel over crowded at any stage despite it being high season. Only down side was the constant reserving of pool side chairs.
Graceland is very well located in close proximity to the beach, rooms are comfortable. Resort is kid friendly and pools are awesome. Would be best to book rooms in the sunset wing with pool access. Pay a little more for the privilege. Mosquitos infest the room and I think the resort needs to do something about this. It’s not a nice sight with everyone at the pool having bruises. Halaal breakfast was discontinued, that’s ok if it didn’t make business sense. But atleast make provisions for eggs to be prepared with seperate utensils from meat items. Don’t think vegans would be happy knowing you not vegan friendly in the eggs dept, it’s well known that eggs are a great part of breakfast. I have stayed at Graceland many times before, and will continue to do so.
Fancy hotel; great location ”
Great location; just by the beach. We took sea view family room that had amazing view. The hotel was beautiful; loved the fancy pools and restaurant. Two cons- lost my belonging and resported; never got em back and had to pay 100 bath to concierge without reciept for keeping our luggages for some hours!
Awesome resort very kids friendly with excellent kids clubs and activities. ”
Sign kids into the kids club and you can go off and do whatever you want. Buffet breakfast is average if this was to be improved this resort would be 10/10 for everything. Recommend to stay with kids, Stayed in a newly renovated 2 bedroom apartment overlooking the pool and beach was spot on.
Perfect location, beautiful facilities”
Absolutely loved our stay, room was perfect had an awesome view. The pools were beautiful and staff were nothing less than kind and helpful. Our only few cons were the breakfast was so crowded and half the time nothing was left by the time you got to eat, many many kids literally running around during breakfast restaurant which made me feel uncomfortable holding plates of food and hot coffee, possibly whether they could have One restaurant for families with kids, I literally had one small girl pushing my bowl out of the way of the milk just so she could get hers, kids will be kids but when you come as a couple sometimes you don’t want kids pushing and shoving you first thing in the morning to get a waffle. And Also we were disappointed on the one night we decided to get room service the two things that me wanted they refused to serve because the lobby bar wasn’t open but it said 24/7 on all dining menu excluding alcohol but this was a banana shake and iced chocolate but they refused
Patong Holiday #1”
Great location and facilities for a beach holiday Good breakfast buffet with choices Asian and Western. Two big pools with swim up bars and some rooms have access to room only pools. Staff friendly. Good access to front and one street back from the beach.
Great resort stay”
Stayed 2 nights in the newly renovated family room pool facing. Big modern room and have a additional family room, big sofa and tv area. Space is good size for 4. Only thing concern me is the floor of the room is quite sticky so need wear bedroom slippers. Located at beginning of Potang and beach is just infront of resort, just cross a small road. Breakfast has wide spread but taste not great. However, there's another cafe in resort, Grace Cafe, serves delicious western and Thai cuisine with decent pricing. Resort also gave welcome drink coupon to claim from their cafes. Many facilities in resort, swimming, massage, bowling , pool table, etc. Great bonding time with my family. Many eateries, convenient shops within walking distance. The nightlife street and Jungceylon mall about 20 mins walk. Will be back!
Overall, the hotel room, staff, facilities and cleanliness were great. The location of the hotel would be a little far from the main place such as Bangla road and Jungceylon, it depends on the customer to choose to stay near to the main place or not.
Great value, great staff and great location ”
This hotel was amazing, the staff were really friendly. The breakfast was great unfortunately we didn't get a chance to try the dinner buffet. We would spend alot of time by the main pool which was beautifully and located right across the beach. Highly recommend this hotel to couples and families. Thanks Graceland Team!
Needs a coat of paint”
When Graceland was first built is was a top of the line hotel in Phuket but it seems to me that it's starting to look a bit rundown. If you're going to charge those rates then you're competing with the best like we see in Las Vegas and Graceland needs to spruce the place up. Outside with all the pools and so on it's great but there are too many dent's and knicks and scrapes showing for it to be truly top of the line.
Fantastic amenities no customer service”
The hotel is in a quiet location, the beach is located directly across the street with restaurants and shopping nearby. Jungceylon shopping is 200baht from the hotel. The pools are nice the breakfast was average unfortunately all staff are unattentive and seemed unhappy. The male at front office greeted us with "passport and paperwork" the staff at the pool were all on their phones all the time. This is the worst customer service that we have experienced in Thailand in the numerous times we have visited Thailand. We will not be returning to the hotel and would not recommend it if you are after some level of customer service as this hotel has none.
Its a Awesome resort with bigger rooms n perfect location in patong beach Its just a wowwwww i don't have words to explain our stay
Five star hotel what a joke”
Five star hotel what a joke I’ve stayed at a lot of resorts over the last 20 years this resort Hass to be the worst resort I have ever experienced. To begin with and check in I felt like we were being interrogated by the front desk my wife and I were there to celebrate our honeymoon. She is asian and because of that we were harassed by security every night we came home. My friend and his wife were both American and we never stopped once. They claim to be a five-star hotel maybe three at best. They even charge for ice which I have never experienced at a hotel let alone a five-star hotel The rooms had a lot of deferred maintenance needed including painting and mold in the bathroom areas. There are a lot of options in Phuket and this would not be one I would choose or recommend to anybody ever. Even upon check out it felt like an interrogation. It really put a bad taste in my mouth I’m having a very difficult time even putting this to word it was that bad. Do not ever stay here !!!!
Run down old hotel unfriendly service and very unfriendly manager and staff”
Interconnecting rooms connect through the balcony and not the room. We have small kids 5 and 6 and it you can’t have a room with that quality. Rooms run down hotel old. I will never go back there again
Poor service. Poor accommodation. Well used furniture and bedding.”
One of the worst hotels we’ve stayed in, not only was the accommodation in a poor state of repair the staff were unfriendly and didn’t not speak English making communication difficult when a serious issue arose about our accommodation. For the cost of the accommodation, there was little value. I would not recommend this hotel and suggest travellers to be aware.
DO NOT STAY HERE ”
The rooms are old and dirty. They haven’t been updated in 30 years. There is 1 building of updated rooms that are three times the price. The buffet is awful. Nothing looks like the pictures. There are much better hotels even next door
Beautiful setting in a great area of Patong ”
Loved the location of Graceland - it was a block from the beach, coffee, food and massages but also in a quiet part of Patong whilst being a short walk to the hustle and bustle of shopping/nightlife. Rooms were great with a balcony and staff were very helpful. The pools were extremely beautiful, great gym and the breakfast was fantastic! Recommend for families, couples, solo traveller all ages! We will definately visit again!
Phuket Graceland Resort & Spa