Phuket Graceland Resort & Spa

Phuket Graceland Resort & Spa

190 Thaweewong Road, Patong, Phuket, Thailand
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    Lobby Phuket Graceland Resort & Spa
    Swimming pool [outdoor] Phuket Graceland Resort & Spa
    Swimming pool [outdoor] Phuket Graceland Resort & Spa
    Deluxe - Bed Phuket Graceland Resort & Spa
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    Exterior view Phuket Graceland Resort & Spa

    Guest reviews

    7.9
    Very good
    /10
    (1863 reviews)See what guests said
    7.6
    Very good

    "Nice place, very comfortable SPA"

    Kam M.

    -

    July 4, 2016

    8.1
    Excellent facilities
    Recommended by 80% of guests

    Property highlights

    • Airport transfer

    • 60 meters to the beach

    • Currency exchange

    • Located in heart of Phuket

    This property is in high demand!Booked 14 times since yesterday | 40 travelers are looking at this property right now
    Excellent
    Location
    8.4
    See map
    Excellent location - 60 meters to the beach
    Popular neighborhood
    Nearby
    Popular
  • Chabad House Phuket350 m
  • Mister Singh Fashion Gallery Tailor370 m
  • Pa Tong Mosque620 m
  • Banana Walk Shopping Mall820 m
  • Ocean Plaza Patong1.02 km
  • Patong Beach1.04 km
  • Bangla Road1.05 km
  • Bangla Mall1.09 km
  • Bangla Boxing Stadium1.13 km
  • Jungceylon Shopping Center1.15 km
  • Value for money7.7
    Distance to city center20 km
    Location rating8.4
    Nearest airportPhuket International Airport (HKT)
    Distance to airport22.7 km
    Select your room
    8.0
    Very good
    Room comfort & quality
    New Family Room
    New Family Room
    ...
    • Room size: 62 m²/667 ft²
    • Garden view
    • 2 queen beds
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    Sunset Grand Deluxe Pool Access
    Sunset Grand Deluxe Pool Access
    ...
    • Room size: 69 m²/743 ft²
    • Pool view
    • 2 double beds
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    Deluxe Pool View Room - Newly Renovated
    Deluxe Pool View Room - Newly Renovated
    ...
    • Room size: 42 m²/452 ft²
    • Pool view
    • 1 single bed and 1 queen be...
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    Family Room
    Family Room
    ...
    • Room size: 62 m²/667 ft²
    • Garden view
    • 2 double beds
    Enter dates to see prices
    Family Pool View Room - Newly Renovated
    Family Pool View Room - Newly Renovated
    ...
    • Room size: 62 m²/667 ft²
    • Pool view
    • 2 queen beds
    Enter dates to see prices
    Deluxe Room with Pool Access - Newly Renovated
    Deluxe Room with Pool Access - Newly Renovated
    ...
    • Room size: 54 m²/581 ft²
    • Pool view
    • 1 single bed and 1 queen be...
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    Sunset Deluxe Pool View
    Sunset Deluxe Pool View
    ...
    • Room size: 54 m²/581 ft²
    • Pool view
    • 2 queen beds or 1 king bed
    Enter dates to see prices
    Sunset Deluxe Pool Access
    Sunset Deluxe Pool Access
    ...
    • Room size: 54 m²/581 ft²
    • Pool view
    • 2 double beds
    Enter dates to see prices
    Graceland Sea View Suite - Newly Renovated
    Graceland Sea View Suite - Newly Renovated
    ...
    • Room size: 82 m²/883 ft²
    • Ocean view
    • 2 king beds
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    Deluxe - Newly Renovated
    Deluxe - Newly Renovated
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 1 double bed or 1 single be...
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    Have a question for Phuket Graceland Resort & Spa?

    What people love about the property

    • 9.6
      Exceptional

      "Next time I visit Phuket again, I will stay again in Graceland Resort & Spa"

      SOJIN

      |

      August 24, 2018

    • 6.0
      Review score

      "Location was good."

      Rita

      |

      June 5, 2018

    • 8.8
      Excellent

      "We took sea view family room that had amazing view."

      Chowdhury

      |

      December 25, 2018

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    More about Phuket Graceland Resort & Spa

    More about Phuket Graceland Resort & Spa

    9.6
    Exceptional

    "The location was really good and the staff was kind."

    SOJIN

    |

    August 24, 2018

    An overview

    Show less

    What they offer

    6.4
    Good

    "Cool infinity pool on roof and several larger pool areas at..."

    Christie

    |

    November 9, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Thai cuisine
    Thai cuisine
    Bai touy
    4.2 km Thai
    Sweet Home Restuarant
    9.8 km Thai
    Asian cuisine
    Asian cuisine
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    Number 6
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    Kaab Gluay
    1.2 km Asian, Thai

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (1863)Booking.com Reviews (1027)
    7.9
    /
    10
    Cleanliness7.9
    Facilities8.1
    Location8.4
    Room comfort and quality8.0
    Service7.6
    Value for money7.7
    Provided by verified guests of Agoda
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    All guests (1863)
    All room types

    Show reviews that mention 

    Showing 1462 verified guest comments
    12345
    8.8
    Excellent
    MARLINA from Indonesia
    Couple
    Sunset Deluxe Pool View
    Stayed 4 nights in February 2019
    good view”
    good view
    Reviewed February 16, 2019
    8.0
    Excellent
    Mark from Australia
    Family with teens
    Deluxe Room with Pool Access - Newly Renovated
    Stayed 6 nights in January 2019
    Patong Holiday #1”
    Great location and facilities for a beach holiday Good breakfast buffet with choices Asian and Western. Two big pools with swim up bars and some rooms have access to room only pools. Staff friendly. Good access to front and one street back from the beach.
    Reviewed February 11, 2019
    10.0
    Exceptional
    mahek from Hong Kong
    Family with teens
    Deluxe
    Stayed 6 nights in January 2019
    Awesomeeeee”
    Its a Awesome resort with bigger rooms n perfect location in patong beach Its just a wowwwww i don't have words to explain our stay
    Reviewed February 15, 2019
    8.4
    Excellent
    Kevin from Australia
    Family with teens
    Family Pool View Room - Newly Renovated
    Stayed 7 nights in January 2019
    Good Resort ”
    Great resort away from all of the hustle and bustle. Good rooms and facilities. Resort didn't feel over crowded at any stage despite it being high season. Only down side was the constant reserving of pool side chairs.
    Reviewed January 24, 2019
    10.0
    Exceptional
    HAMZA from South Africa
    Family with young children
    Sunset Deluxe Pool Access
    Stayed 10 nights in December 2018
    Exceptional”
    Graceland is very well located in close proximity to the beach, rooms are comfortable. Resort is kid friendly and pools are awesome. Would be best to book rooms in the sunset wing with pool access. Pay a little more for the privilege. Mosquitos infest the room and I think the resort needs to do something about this. It’s not a nice sight with everyone at the pool having bruises. Halaal breakfast was discontinued, that’s ok if it didn’t make business sense. But atleast make provisions for eggs to be prepared with seperate utensils from meat items. Don’t think vegans would be happy knowing you not vegan friendly in the eggs dept, it’s well known that eggs are a great part of breakfast. I have stayed at Graceland many times before, and will continue to do so.
    Reviewed December 31, 2018
    8.8
    Excellent
    Chowdhury from Bangladesh
    Family with teens
    Graceland Sea View Suite - Newly Renovated
    Stayed 1 night in December 2018
    Fancy hotel; great location ”
    Great location; just by the beach. We took sea view family room that had amazing view. The hotel was beautiful; loved the fancy pools and restaurant. Two cons- lost my belonging and resported; never got em back and had to pay 100 bath to concierge without reciept for keeping our luggages for some hours!
    Reviewed December 25, 2018
    9.6
    Exceptional
    mohamad from Australia
    Family with young children
    Graceland Sea View Suite - Newly Renovated
    Stayed 7 nights in December 2018
    Awesome resort very kids friendly with excellent kids clubs and activities. ”
    Sign kids into the kids club and you can go off and do whatever you want. Buffet breakfast is average if this was to be improved this resort would be 10/10 for everything. Recommend to stay with kids, Stayed in a newly renovated 2 bedroom apartment overlooking the pool and beach was spot on.
    Reviewed December 23, 2018
    9.6
    Exceptional
    Kum from Singapore
    Family with teens
    Family Pool View Room - Newly Renovated
    Stayed 2 nights in November 2018
    Great resort stay”
    Stayed 2 nights in the newly renovated family room pool facing. Big modern room and have a additional family room, big sofa and tv area. Space is good size for 4. Only thing concern me is the floor of the room is quite sticky so need wear bedroom slippers. Located at beginning of Potang and beach is just infront of resort, just cross a small road. Breakfast has wide spread but taste not great. However, there's another cafe in resort, Grace Cafe, serves delicious western and Thai cuisine with decent pricing. Resort also gave welcome drink coupon to claim from their cafes. Many facilities in resort, swimming, massage, bowling , pool table, etc. Great bonding time with my family. Many eateries, convenient shops within walking distance. The nightlife street and Jungceylon mall about 20 mins walk. Will be back!
    Reviewed November 29, 2018
    8.8
    Excellent
    Sornsiri from Malaysia
    Family with young children
    Deluxe Pool View Room - Newly Renovated
    Stayed 3 nights in October 2018
    Excellent”
    Overall, the hotel room, staff, facilities and cleanliness were great. The location of the hotel would be a little far from the main place such as Bangla road and Jungceylon, it depends on the customer to choose to stay near to the main place or not.
    Reviewed October 10, 2018
    10.0
    Exceptional
    Essam from Australia
    Couple
    Deluxe - Newly Renovated
    Stayed 4 nights in September 2018
    Great value, great staff and great location ”
    This hotel was amazing, the staff were really friendly. The breakfast was great unfortunately we didn't get a chance to try the dinner buffet. We would spend alot of time by the main pool which was beautifully and located right across the beach. Highly recommend this hotel to couples and families. Thanks Graceland Team!
    Reviewed September 17, 2018
    8.8
    Excellent
    David from United States
    Couple
    Deluxe
    Stayed 4 nights in July 2018
    Needs a coat of paint”
    When Graceland was first built is was a top of the line hotel in Phuket but it seems to me that it's starting to look a bit rundown. If you're going to charge those rates then you're competing with the best like we see in Las Vegas and Graceland needs to spruce the place up. Outside with all the pools and so on it's great but there are too many dent's and knicks and scrapes showing for it to be truly top of the line.
    Reviewed September 14, 2018
    3.2
    Jason from United States
    Couple
    Sunset Deluxe Pool View
    Stayed 5 nights in January 2019
    We were misled by the marketing in the website”
    We selected this hotel because they said they were a five star. They are two and a half star app best. I've traveled all over the world for the last 15 years, and never remember being treated so poorly and disrespectful. From the time we checked in it was difficult, until the time we checked out which was a nightmare. Every time we entered the hotel they wanted to see my wife's ID inverify she was a paying customer at the hotel no. One night it was pouring down rain and they chased us 2 or Tower to check if see if we were staying in the hotel. I spoke with the operations manager and told him this was unprofessional and unacceptable oh, but they said it's the company policy to check everyone's ID upon entry. In addition to have low cleanliness and poor customer service oh, we ordered a bucket of ice to the room and they wanted to charge us $5. I would not recommend this hotel to anyone who has truly experience of 5-star hotel, as this is a two and a half star at best.
    Reviewed February 03, 2019
    5.2
    Sandra from Australia
    Family with young children
    Deluxe Room with Pool Access - Newly Renovated
    Stayed 5 nights in December 2018
    Bed bugs! ”
    We stayed in the Pool Access room. The room was infested with bed bugs. I ended up on Antibiotics. No refund was offered. I still have scars from the bites and allergic reaction.
    Reviewed February 06, 2019
    2.0
    Mark from United States
    Couple
    Sunset Deluxe Pool View
    Stayed 5 nights in January 2019
    Five star hotel what a joke”
    Five star hotel what a joke I’ve stayed at a lot of resorts over the last 20 years this resort Hass to be the worst resort I have ever experienced. To begin with and check in I felt like we were being interrogated by the front desk my wife and I were there to celebrate our honeymoon. She is asian and because of that we were harassed by security every night we came home. My friend and his wife were both American and we never stopped once. They claim to be a five-star hotel maybe three at best. They even charge for ice which I have never experienced at a hotel let alone a five-star hotel The rooms had a lot of deferred maintenance needed including painting and mold in the bathroom areas. There are a lot of options in Phuket and this would not be one I would choose or recommend to anybody ever. Even upon check out it felt like an interrogation. It really put a bad taste in my mouth I’m having a very difficult time even putting this to word it was that bad. Do not ever stay here !!!!
    Reviewed January 09, 2019
    3.6
    razia from South Africa
    Family with young children
    Deluxe Pool View Room - Newly Renovated
    Stayed 4 nights in January 2019
    Run down old hotel unfriendly service and very unfriendly manager and staff”
    Interconnecting rooms connect through the balcony and not the room. We have small kids 5 and 6 and it you can’t have a room with that quality. Rooms run down hotel old. I will never go back there again
    Reviewed January 08, 2019
    2.0
    chaz from Australia
    Couple
    Sunset Deluxe Pool View
    Stayed 6 nights in December 2018
    Poor service. Poor accommodation. Well used furniture and bedding.”
    One of the worst hotels we’ve stayed in, not only was the accommodation in a poor state of repair the staff were unfriendly and didn’t not speak English making communication difficult when a serious issue arose about our accommodation. For the cost of the accommodation, there was little value. I would not recommend this hotel and suggest travellers to be aware.
    Reviewed December 30, 2018
    2.0
    Elizabeth
    Solo traveler
    Deluxe
    Stayed 2 nights in December 2018
    DO NOT STAY HERE ”
    The rooms are old and dirty. They haven’t been updated in 30 years. There is 1 building of updated rooms that are three times the price. The buffet is awful. Nothing looks like the pictures. There are much better hotels even next door
    Reviewed December 24, 2018
    9.2
    Exceptional
    Julia from Australia
    Family with young children
    Deluxe
    Stayed 6 nights in December 2018
    Beautiful setting in a great area of Patong ”
    Loved the location of Graceland - it was a block from the beach, coffee, food and massages but also in a quiet part of Patong whilst being a short walk to the hustle and bustle of shopping/nightlife. Rooms were great with a balcony and staff were very helpful. The pools were extremely beautiful, great gym and the breakfast was fantastic! Recommend for families, couples, solo traveller all ages! We will definately visit again!
    Reviewed December 09, 2018
    9.2
    Exceptional
    Abigail
    Solo traveler
    Deluxe
    Stayed 5 nights in August 2018
    Housekeeping is outstanding ”
    All staff apart from reception (found a few of them to be quite rude) were fantastic. Housekeeping is outstanding. Facilities are very good for families. Must do the Thai cooking class. The wifi connection isn’t that great. It is always dropping out. Very good and value fore the cost.
    Reviewed August 11, 2018
    Dear Abigail Thank you so very much for this kind and generous review. I am thrilled that you felt so positively about your time here at Graceland. I am so pleased that you enjoyed our Thai cooking class, it is very popular with all the guests who enroll. Many thanks for choosing to stay with us and we hope that you will come back to stay with us again sometime in the not too distant future. Yours Sincerely Stuart Roberts Concierge Manager
    Responded September 11, 2018
    Phuket Graceland Resort & Spa
    8.0
    Excellent
    Kwanpat from Thailand
    Family with young children
    Sunset Deluxe Pool View
    Stayed 2 nights in May 2018
    ทำเลดีมาก ติดหน้าหาด เดินทางสะดวก”
    โรงแรมมีพื้นที่เยอะ มีหลายตึก เป็นโรงแรมเก่าแต่ห้องพักมีการปรับปรุงใหม่ ห้องพักสบาย กว้าง มีคิดส์คลับ มีสระว่ายน้ำหลายแห่ง มีโบว์ลิ่ง ชอบที่โรงแรมอยู่หน้าหาดป่าตอง โรงแรมมีที่จอดรถเยอะ โดยรวมถือว่าดี อาหารเช้ารสชาติปานกลาง
    Reviewed June 02, 2018
    12345
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    Phuket Graceland Resort & Spa
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    • Excellent location
    • Patong Beach