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Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +
Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +
Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +
Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +
Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +
Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +
Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +

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8.9

Excellent

1,276 reviews

1,276 reviews

Beach44
Housekeeping31
Breakfast27
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Freedom Beach 990 m
Patong Beach 1.7 km
Bangla Road 2.9 km
Jungceylon Shopping Center 3.1 km
Karon Beach 3.3 km
Kata Beach 6.9 km
Big Buddha Phuket 7.7 km
Chaithararam Temple (Wat Chalong) 8.1 km
Phuket FantaSea 8.3 km
Nai Harn Beach 12.2 km
Nearby landmarks
Merlin Beach Resort 60 m
Tri Trang Beach 270 m
Merlin Butterfly Sanctuary 660 m
Freedom Beach 990 m
Paradise Beach 1.1 km
Rock View Point 1.2 km
Patong Beach 1.7 km
Patong Pier 1.8 km
Don Fashion 1.9 km
Patong Hill Shooting Range 2.0 km
Newly renovated

Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +

99 Muen-Ngoen Road, Tri-Trang Beach, Patong, Phuket, Thailand, 83150 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Patong part of Phuket, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Bangla Road as well as Patong Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Kids club

Spa

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

11 travelers have booked today.

Value for money8.9
Distance to city center5 km
Location rating8.5
Nearest airportPhuket International Airport (HKT)
Distance to airport25.6 km

Rooms available at Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +

Family Premier Room, Connecting guest rooms Guest room
...
  • Room size: 86 m²/926 ft²
  • Pool view
  • 1 king bed & 2 double beds
Enter dates to see prices
Premier Ocean View Room with King Bed
...
  • Room size: 43 m²/463 ft²
  • Sea view
  • 1 king bed
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Premier Pool View King, Guest room, 1 King, Pool view
...
  • Room size: 43 m²/463 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Premier Pool View Double, Guest room, 2 Double, Pool view
...
  • Room size: 43 m²/463 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
Premier Beach Access King, Guest room, 1 King, Sea view
...
  • Room size: 43 m²/463 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Pool Terrace Double, Guest room, 2 Double, Poolside view
...
  • Room size: 43 m²/463 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
Premier Beach Access, Guest room, 2 Double, Sea view
...
  • Room size: 43 m²/463 ft²
  • Sea view
  • 2 double beds
Enter dates to see prices
Deluxe Pool View King, Guest room, 1 King, Pool view
...
  • Room size: 41 m²/441 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Premier Ocean View
...
  • Room size: 43 m²/463 ft²
  • Sea view
  • 2 double beds
Enter dates to see prices
Ocean Suite, 1 Bedroom Suite, 1 King, Ocean view, Balcony
...
  • Room size: 83 m²/893 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Phuket Marriott Resort & Spa, Merlin Beach SHA Plus + have a hot tub?

A hot tub is one of the facilities available at Phuket Marriott Resort & Spa, Merlin Beach.

What time is check-in and check-out at Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +?

Phuket Marriott Resort & Spa, Merlin Beach SHA Plus + is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1750 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Phuket Marriott Resort & Spa, Merlin Beach SHA Plus + also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Phuket Marriott Resort & Spa, Merlin Beach SHA Plus + has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +. A selection of food types including western, full american, halal and asian breakfast options is available for guests. There's an additional charge of 694 THB for adults and 347 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +?

Phuket Marriott Resort & Spa, Merlin Beach SHA Plus + features 6 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +?

Your special occasion or event can be hosted at one of the 2 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +?

On-site venues and convenient event services make Phuket Marriott Resort & Spa, Merlin Beach SHA Plus + an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 600 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +?

Phuket Marriott Resort & Spa, Merlin Beach SHA Plus + does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +?

Restaurants including D.O.C.G., The Kitchen Table and The Blue Mango Bar and Grill are popular in Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +’s neighborhood which is known as Patong.

What popular shopping places are close to Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +?

Shopping options in Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +’s Patong neighborhood include Jungceylon Shopping Center, Malin Plaza Patong and Patong OTOP Shopping Paradise.

What are popular attractions near Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +?

Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +’s location in the Patong neighborhood makes it close to famous attractions including Bangla Road, Apichart art gallery and Patong Inn Art.

What popular beaches are close to Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +?

Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +’s Patong neighborhood also includes Patong Beach, Banana Beach and Paradise Beach.

What popular natural sightseeing spots are close to Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +?

Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +’s nearby natural sights include Merlin Butterfly Sanctuary located in the same Patong area.

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Explore the neighborhood

What people love about Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +

  • 9.6

    Exceptional
    Breakfast

    "The breakfast buffet here is five star good."

    Scott

    |

    September 19, 2022

  • 8.8

    Excellent
    Cleanliness

    "We had a good time here, the hotel room are clean, facilities are beautiful and lots of restaurants and bars running all day till late night at the hotel."

    Suchada

    |

    September 17, 2022

  • 9.6

    Exceptional

    "I would recommend the pool and the private beach which are definitely make me feel relax and cosy."

    Tien

    |

    September 13, 2022

Overall rating:

8.9

Excellent
1,276 reviews
Cleanliness
9.3
Facilities
9.2
Location
8.5
Read all reviews >
What travelers say they love:
A ton of amenities and super great for little children.
Michael from Thailand
Family with young children
More about Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +

More about Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +

Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +

Take a good wander and unveil the wonder of Phuket with a stay at Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +.
At Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Phuket even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Phuket Marriott Resort & Spa, Merlin Beach SHA Plus + thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Phuket Marriott Resort & Spa, Merlin Beach SHA Plus + are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at Phuket Marriott Resort & Spa, Merlin Beach SHA Plus + come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Phuket Marriott Resort & Spa, Merlin Beach SHA Plus + begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're selective about eating, don't worry! Phuket Marriott Resort & Spa, Merlin Beach SHA Plus + has a selection of cuisine types including kosher and halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Apart from amenities and services, Phuket Marriott Resort & Spa, Merlin Beach SHA Plus + goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, hot tub, spa and sauna. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like snorkeling and non-motorized water sports. Fun in the water is easy with aquatic activities available, like watersports equipment rentals and canoes.
Engage in some easy evening fun with other guests with the hotel's ping-pong table, yoga room and tennis court. Get social at the hotel's games room and shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience Phuket like a true local. Enjoy the simple pleasures of an oceanside getaway, with Patong Beach located 2.8 km away, where you can turn a good day into a great one with a sea view. Don't forget to stop by Big Buddha Phuket located 7.6 km away, where everyone who visits Phuket wants to have their photo taken.

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Amenities and facilities
Exceptional
Facilities

9.2

Most talked about facilities

Swimming Pool

10 mentions

Beach

5 mentions

Food & Dining

3 mentions

Breakfast

2 mentions

Languages spoken

  • English
  • Filipino
  • Hindi
  • Italian
  • Portuguese
  • Thai

Accessibility

  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lever handles on all guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Room and suites access through exterior corridor
  • Room windows that open
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Blackout curtains
  • Carbon monoxide detector
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Full English/Irish
Restaurants on site

Merchant Kitchen

  • Cuisine: International, Thai
  • Menu: Buffet, A-la-carte

D.O.C.G.

  • Cuisine: Italian
  • Menu: Buffet

Phuket Coffee Co

  • Cuisine: International

Thai Pantry

  • Cuisine: Thai
  • Menu: Buffet

Beach Grill

  • Cuisine: International, Seafood, Grill/BBQ
  • Menu: Buffet, A-la-carte

Wellness

  • Cuisine: International
  • Menu: Buffet
Location
99 Muen-Ngoen Road, Tri-Trang Beach, Patong, Phuket, Thailand, 83150
Excellent
Location

8.5

Airports

  • Phuket International Airport (HKT)
    25.6 km 1.1 hour drive
  • Krabi International Airport (KBV)
    81.6 km

Public transportation

  • Phuket Town Local Bus Station (Terminal 1).
    13.6 km
  • Phuket Bus Terminal 2
    14.1 km

Hospital or clinic

  • Kappa Pharma
    2.3 km

Shopping

  • Jungceylon Shopping Center
    3.1 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Freedom Beach
    990 m
  • Patong Beach
    1.7 km
  • Bangla Road
    2.9 km
  • Jungceylon Shopping Center
    3.1 km
  • Karon Beach
    3.3 km
  • Kata Beach
    6.9 km
  • Big Buddha Phuket
    7.7 km
  • Chaithararam Temple (Wat Chalong)
    8.1 km
  • Phuket FantaSea
    8.3 km
  • Nai Harn Beach
    12.2 km

Nearby landmarks

  • Merlin Beach Resort
    60 m
  • Tri Trang Beach
    270 m
  • Merlin Butterfly Sanctuary
    660 m
  • Freedom Beach
    990 m
  • Paradise Beach
    1.1 km
  • Rock View Point
    1.2 km
  • Patong Beach
    1.7 km
  • Patong Pier
    1.8 km
  • Don Fashion
    1.9 km
  • Patong Hill Shooting Range
    2.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Children 4-12 years old will be charged THB 347 for breakfast per day.
  • Children under 4 years old will receive breakfast free of charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1750 THB
  • Distance from city center5 km
  • Travel time to airport (minutes)70

Extras

  • Breakfast charge (unless included in room price)694 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors4
  • Number of restaurants6
  • Number of rooms 414
  • Room voltage220
  • Most recent renovation2020

Parking

  • Daily parking fee0 THB
Property announcements

If your booking is within the Phuket Sandbox or Test & Go program, you will need to directly contact the property for further arrangements. The property’s email address can be found on your booking confirmation or when viewing your booking on the Agoda website or app, or connect with the property using our Agoda chat. When you first contact the property, please provide:
1. A statement that your booking is a Phuket Sandbox or Test & Go booking.
2. Full names and flight details for each guest.
3. Whether this booking is for your first stay during this trip.

Reviews of Phuket Marriott Resort & Spa, Merlin Beach SHA Plus + from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities9.2
Location8.5
Service9.2
Value for money8.9
High score for Phuket
Rating
9+ Exceptional (368)
8-9 Excellent (64)
7-8 Very Good (63)
6-7 Good (16)
<6 Below Expectation (22)
Time of the year
Mar - May (103)
Jun - Aug (103)
Sep - Nov (168)
Dec - Feb (159)
All guests (1,276)
All room types
All languages

Show reviews that mention 

Showing 533 verified guest comments
12345
10.0
Exceptional
Cherie from Qatar
Family with teens
Deluxe Pool View King, Guest room, 1 King, Pool view
Stayed 23 nights in July 2021

Exceptional Service”

Post lockdown and COVID -19 this was a dream vacation and a chance to get away from daily life. We’ve travelled to Thailand before and know what to expect under normal circumstances but we were slightly worried going into Phuket Sandbox and the economic state of the country. We spent 3 weeks at the Marriott and couldn’t be happier… everyone from Natty, Gam, Sirin at reception to Koy in housekeeping and all the wonderful staff at the restaurants were always so friendly and ready to assist with what ever we needed! The hotel was always clean and sanitising and safety measures are a top priority. The only constructive feedback I’d like to provide is that buffet breakfast needs to be better planned and executed. During times of a global pandemic going for morning breakfast was not our favourite thing to do as there were always too many people all touching the same buffet utensils, some without mask others tasting the food as they walked and no room for social distancing. No wet wipes or sanitisers on the tables either. Children running in and out creating more chaos and not wearing masks either added to the general dilemma. Staff tried their best to mitigate these situations, however I feel management should take a closer look and implement better strategies in this regard as every other restaurant for lunch and dinner was user friendly and avoided all these concerns. Other than that, its a slice of heaven, especially the premium sea view rooms… just the best. Will definitely go back. Thank you Marriott and Team for making our vacation a dream come true.

Reviewed August 10, 2021

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10.0
Exceptional
Kathryn from Thailand
Couple
Premier Beach Access King, Guest room, 1 King, Sea view
Stayed 4 nights in November 2021

Fun, relaxed, and unpretentiously lovely”

It’s a marriott…you pretty much know what to expect. It’s a brand that has to uphold their standards, and during difficult times this place managed to more than keep the place bubbly, beautiful, and easy to relax into like a hot bath. The room was simple yet elegant-crisp, clean, and without any guady additions that make it feel like it’s trying to hard. The entire focus is on the view outside, whether it’s greenery or the ocean. The maids kept the room immaculate and always smelling fresh, and the staff was so helpful and responsive..we were constantly asking questions and ordering things and they were total troopers and helped us as much as they could. The food was a bit pricey for what it was, but they have a great, enourmous pool, tons of fun activities, the beach is RIGHT THERE, and the bar is cute with fun music and a general laid back atmosphere. Go, we had an absolute blast.

Reviewed November 18, 2021

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10.0
Exceptional
Rachapruk from Thailand
Group
Premier Pool View Double, Guest room, 2 Double, Pool view
Stayed 3 nights in January 2021

Amazing!”

If you like snorkeling I recommended this hotel. This hotel has a kinda private beach and around 50m into the sea on the right there is a beautiful scene under the sea. The room is nice and clean the housekeeper done an amazing job! Many facilities and the spa the masseuse also done an amazing job! The staff are helpful polite and friendly. The location is good for me as I did rent a car but If you didn't have one it would be a little difficult. Everything is amazing but the breakfast was just fine for me also the Mojito from the beach bar that should be improve. Overall I'd definitely coming back here again!:)

Reviewed January 07, 2021

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10.0
Exceptional
הילה from Israel
Family with young children
Premier Pool Access, Guest room, 1 King, Poolside view
Stayed 3 nights in February 2022

The best !!!”

Beautiful resort, the staff is friendly and helpful. We visited with our baby boy. The room was clean and there was space for him to play in the room. The pools are amazing. The breakfast was very good and we enjoyed the fresh fruits also. The food while we were at the pool was very good. We definitely recommend and waiting for our next visit there.

Reviewed February 14, 2022

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10.0
Exceptional
Olivia from Thailand
Couple
Premier Ocean View
Stayed 2 nights in February 2022

Loving here!!”

I love everything about this hotel. Me and my brother stayed here for 2 days. Breakfasts here were amazing. They also have 4 different beautiful and chilling restaurants around the hotel offering international food, Italian food,seafood and Thai food. Yummy!! What I love the most was kayaking in the crystal clear water right in front of the hotel with no charges. I also enjoyed sunbathing there what a nice relaxing environment. Last, staffs were super helpful and friendly who made me smile all day just interacted with them. They made me feel so warm staying here for just 2 nights but the beautiful memories will last forever. Thank you for the excellent services that I will never forget!

Reviewed February 15, 2022

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10.0
Exceptional
Zahi from Israel
Solo traveler
Deluxe Pool View Twin Room
Stayed 1 night in March 2022

Best hotel of my trip”

I wish i booked for longer... great location with private beach,many activities and pools,many good restaurants and rich breakfast.there is everthing you need so you can actually stay in the place without leaving.the room was comfy and clean and staff was super kind. This place is good for couples as well as families. Next time in phuket this is my hotel!

Reviewed April 10, 2022

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10.0
Exceptional
Ester from Denmark
Family with young children
Deluxe Pool View King, Guest room, 1 King, Pool view
Stayed 2 nights in April 2019

Huge recommendations - loved it ”

Just absolutely loved this hotel. The facilities are amazing. There is no reason to leave the hotel really . 3 beautiful pools in 3 separate areas. The kids club is great, and the people working there are so lovely. They did amazing Easter activities and my son was over-the-moon happy. Proper coffee in the coffee shop. Private beautiful beach ( yes with stones, but that is nature!) . Polite and attentive service. Amazing drinks by the beach. FANTASTIC high quality breakfast. Just perfect. Already planning my next visit.

Reviewed April 26, 2019

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Thank you for the 10.0 review. We're glad to hear you enjoyed the resort and that you had everything you needed right here. Our focus is on the families, which is why your review brings us encouragement. It's a pleasure to serve you as we hope to welcome you back again.

Responded May 15, 2019
Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +
10.0
Exceptional
Kristy from Australia
Family with teens
Pool Terrace Double, Guest room, 2 Double, Poolside view
Stayed 4 nights in July 2022

Marvellous ”

Stayed on the “all inclusive” in beach terrace double room with 11 & 17yr old. Resort was amazing, food was incredible. We were happy not to leave the resort for the 4 day stay, so location wasn’t an issue for us. Beautiful secluded clean beach. Loved our stay & will stay again.

Reviewed July 19, 2022

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Dear Khun Kristy, Thank you for sharing your review as all-inclusive guests. It is always encouraging to hear positive feedback particularly when it comes from you – our valued guest. We were glad to be a part of your marvelous trip and hear that you enjoyed your stay. It would be a pleasure to welcome you again in your next trip to Phuket. Best Regards, Phuket Marriott Resort & Spa, Merlin Beach

Responded July 21, 2022
Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +
10.0
Exceptional
Amna from Pakistan
Family with young children
Premier Pool View Double, Guest room, 2 Double, Pool view
Stayed 3 nights in June 2022

Beach resort for a family ”

Been an amazing experience; the swimming pools cater to all age ranges from young children to adults, there is a bar inside the pool too that brings you another kind of an experience (serves non-alcoholic drinks as well), there are various outdoor facilities like pool, table tennis, football and a kids club comprising of daily activities for younger children. No one gets bored. The beach is beautiful with clear blue waters and a seclusion with two green hills at either sides. Needless to mention, the sorting space for the beach is very well taken care of, even at night, the lit up decor amazes you. Highly recommend this resort, if you are travelling to Phuket.

Reviewed July 03, 2022

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Dear Khun Amna, Thank you for ten-scored rating and the review. We value the time you spent giving us with positive feedback. Our team is thankful and grateful to hear that you satisfied with our resort facilities and activities. It is a pleasure that you had an amazing experience while staying with us. We look forward to welcoming you in your next trip to Phuket. Best Regards, Phuket Marriott Resort & Spa, Merlin Beach

Responded July 04, 2022
Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +
10.0
Exceptional
Gary from United States
Solo traveler
Deluxe Pool View Twin Room
Stayed 3 nights in April 2022

Amazing Resort”

I stayed at the Marriott Phuket Merlin Beach and absolutely loved it. The staff was exceptional. The resort was huge and had everything I needed under one roof. The beach was beautiful and the cleanliness of the hotel was impeccable.

Reviewed April 10, 2022

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10.0
Exceptional
Krongwalai from Thailand
Couple
Deluxe Pool View Twin Room
Stayed 3 nights in November 2020

Peaceful beach”

Nice for relaxation. Great service and good breakfast. Big swimming pool and nice kid's club. Friendly staff and helpful. It is very clean and I am satisfied with the bathtub as water temperature is hot very quickly.

Reviewed April 20, 2021

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10.0
Exceptional
Angie from Malaysia
Family with teens
Family Premier Room, Connecting guest rooms Guest room
Stayed 1 night in July 2019

Exceptional”

great place for vacation. Just need transport if want to explore food out of hotels restaurants. Hotel restaurants are a bit pack at peak hours. Toilets at public area ie near restaurants or pools may need maintenance and cleaning regularly.

Reviewed November 21, 2019

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Thank you for the 10.0 review. It's great to see that you had an amazing time here and that you loved the food. We value your feedback on the cleanliness of the resort and will ensure this gets taken cared of.

Responded January 13, 2020
Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +
10.0
Exceptional
Jin from Malaysia
Family with teens
Premier Pool Access, Guest room, 1 King, Poolside view
Stayed 2 nights in September 2019

Great stay”

Overall, I'm satisfied with my stay although we had one of our room much later pass the check-in time, the staff compensated us with a free cocktail at the lounge and even gave us a room next to each other which was great. Staff was nice and friendly. My room was a pool access room, felt like we had a private giant pool villa. Will definitely come again next time!

Reviewed September 17, 2019

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Thank you for the 10.0 review! We're glad to hear you loved the stay and that the staff did a great job in welcoming you. We look forward to welcoming you back again soon.

Responded September 20, 2019
Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +
10.0
Exceptional
Nico from Germany
Group
Premier Pool Access, Guest room, 1 King, Poolside view
Stayed 3 nights in November 2021

10/10 Wonderful Vacation”

We spent a total of 20 nights in Phuket and 6 nights here. We met lots of other awesome travelers. The rooms were really great. With direct access to the pool we could really make the most of our stay. In the evenings we enjoyed drinks at the beach bar or in the Beach Grill restaurant.

Reviewed November 21, 2021

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10.0
Exceptional
KANYAPORN from Thailand
Family with teens
Deluxe Pool View Twin Room
Stayed 1 night in November 2020

Exceptional”

Excellent in all type and much over our expectation !! Best hospitality, room is clean, good food quality, all staff is so nice and well-trained. Sure will back again !!

Reviewed November 08, 2020

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10.0
Exceptional
Ling from Singapore
Family with young children
Premier Ocean View
Stayed 2 nights in June 2022

Excellent Resort for family ”

The resort has everything you need for a family getaway. The ocean view from the room is amazing, the pools are huge, the restaurants are of star quality. For young kids, the kids club offers great programs daily so the parents can have some couple time to themselves. D

Reviewed June 04, 2022

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Dear Khun Ling, Thank you for spending your valuable family time at our beachfront resort. The positive reviews about rooms, resort facilities, restaurants as well as resort activities which we have for both of adult and child brings the pleasure to us. We wish to be your destination for your family time again in the future. Best Regards, Phuket Marriott Resort & Spa, Merlin Beach

Responded June 13, 2022
Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +
10.0
Exceptional
Nima from Thailand
Couple
Deluxe Pool View Twin Room
Stayed 2 nights in June 2021

Best hotel in Phuket”

Food was exceptional, staff were very friendly and catered to all our needs. Rooms and facilities are clean and well equipped.

Reviewed June 17, 2021

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Dear Nima, Thank you for the perfect review of the resort. Our team is delighted to hear everything went well and that you loved the experience. We hope to see you again next time and look forward to serving you.

Responded July 21, 2021
Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +
10.0
Exceptional
Nima from Thailand
Couple
Deluxe Pool View King, Guest room, 1 King, Pool view
Stayed 3 nights in June 2021

Best hotel in Phuket”

Food was exceptional, staff were very friendly and catered to all our needs. Rooms and facilities are clean and well equipped.

Reviewed June 17, 2021

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Dear Nima, Thank you for the perfect review of the resort. Our team is delighted to hear everything went well and that you loved the experience. We hope to see you again next time and look forward to serving you.

Responded July 21, 2021
Phuket Marriott Resort & Spa, Merlin Beach SHA Plus +
10.0
Exceptional
Alex from Thailand
Solo traveler
Deluxe Pool View Twin Room
Stayed 2 nights in March 2022

Excellent stay”

The hotel is very beautiful with nice facilities. The staff are excellent too. Belle checked me in an provided probably the best service I’ve ever had at a 5* resort. Will be staying here again.

Reviewed March 14, 2022

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10.0
Exceptional
Zifang from China
Couple
Premier Pool View King, Guest room, 1 King, Pool view
Stayed 14 nights in September 2021

Great place for 14days quarantine ”

It has everything we need during quarantine time. The house is well equipped, all facilities are in good condition. Beautiful pools, private beach, wonderful breakfast and most important, helpful staffs. We will come back for sure.

Reviewed September 30, 2021

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