Phulay Bay, a Ritz-Carlton Reserve
Beach Villa, 1 Bedroom Villa, 1 King, Sofa bed, Beachfront Phulay Bay, a Ritz-Carlton Reserve
 Phulay Bay, a Ritz-Carlton Reserve
Exterior view Phulay Bay, a Ritz-Carlton Reserve
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9.0
Exceptional
/10
(182 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location
Parking
FREE
  • Tab Kak Hang Nak Hill Nature Trail1.61 km
  • Tubkaak Beach1.71 km
  • Koh Kwang Beach2.86 km
  • Klong Muang Plaza3.8 km
  • Klong Muang Beach4.18 km
  • Ao Thalen6.09 km
  • Laem Hang Nak7.28 km
  • Nopparathara Beach8.26 km
  • Ao Nang Krabi Boxing Stadium8.6 km
  • Massage Corner9.47 km
  • Free Wi-Fi

    Phulay Bay, a Ritz-Carlton Reserve

    111 Moo 3, T. Nongthalay,, Klong Muang, Krabi, Thailand, 81000 - See map
    "The property is gorgeous and worth a stay, bed was super cozy."
    Nicole - January 19, 2018
    Exceptional reputation
    Recommended by 100% of guests
    Exceptional cleanliness
    9.6 rating for cleanliness
    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Property ranking|Compared to 1,825 Krabi properties
    See all rankings
    Service score
    9.5/10
    Cleanliness score
    9.6/10
    Room comfort score
    9.5/10
    Room size
    92 sqm.
    Better than
    99
    %
    of Krabi properties
    Better than
    99
    %
    of Krabi properties
    Better than
    99
    %
    of Krabi properties
    Bigger than
    97
    %
    of Krabi properties
    Value for money8.5
    Distance to city center32 km
    Location rating8.3
    Nearest airportKrabi International Airport (KBV)
    Distance to airport26.0 km

    Rooms available at Phulay Bay, a Ritz-Carlton Reserve

    9.5
    Exceptional
    Room comfort & quality
    Reserve Pool Villa, 1 Bedroom Larger Villa, 1 King, Sofa bed
    Reserve Pool Villa, 1 Bedroom Larger Villa, 1 King, Sofa bed
    ...
    • Room size: 106 m²/1141 ft²
    • Garden view
    • 1 super king bed
    Enter dates to see prices
    Royal Beach Villa, 1 Bedroom Larger Villa, 1 King, Sofa bed
    Royal Beach Villa, 1 Bedroom Larger Villa, 1 King, Sofa bed
    ...
    • Room size: 121 m²/1302 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Beach Villa, 1 Bedroom Villa, 1 King, Sofa bed, Beachfront
    Beach Villa, 1 Bedroom Villa, 1 King, Sofa bed, Beachfront
    ...
    • Room size: 50 m²/538 ft²
    • Beach view
    • 1 king bed
    Enter dates to see prices
    Reserve Pool Villa Sea Vw, 1 Bedroom Larger Villa, Sea view
    Reserve Pool Villa Sea Vw, 1 Bedroom Larger Villa, Sea view
    ...
    • Room size: 106 m²/1141 ft²
    • Sea view
    • 1 super king bed
    Enter dates to see prices
    Ocean Pavilion, Guest room, 1 King, Sofa bed, Ocean view
    Ocean Pavilion, Guest room, 1 King, Sofa bed, Ocean view
    ...
    • Room size: 84 m²/904 ft²
    • Ocean view
    • 1 super king bed
    Enter dates to see prices
    Reserve Pavilion, Guest room, 1 King, Sofa bed, Resort view
    Reserve Pavilion, Guest room, 1 King, Sofa bed, Resort view
    ...
    • Room size: 84 m²/904 ft²
    • Garden view
    • 1 super king bed
    Enter dates to see prices
    Ocean Pavilion Suite, 1 Bedroom Larger Suite, Ocean view
    Ocean Pavilion Suite, 1 Bedroom Larger Suite, Ocean view
    ...
    • Room size: 67 m²/721 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Royal AndamanVilla, 1 Bedroom Larger Villa, 1 King, Sofa bed
    Royal AndamanVilla, 1 Bedroom Larger Villa, 1 King, Sofa bed
    ...
    • Room size: 120 m²/1292 ft²
    • Balcony/terrace
    Enter dates to see prices
    Reserve Pavilion
    Reserve Pavilion
    ...
    • Room size: 84 m²/904 ft²
    Enter dates to see prices
    Reserve Pavilion
    Reserve Pavilion
    ...
    • Room size: 84 m²/904 ft²
    Enter dates to see prices

    What people love about Phulay Bay, a Ritz-Carlton Reserve

    • 8.8
      Excellent

      "The food was great, we dined in all the restaurants and all were very good."

      bruce

      |

      November 13, 2017

    • 8.8
      Excellent

      "Sabai was our wonderful butler during our stay."

      bruce

      |

      November 13, 2017

    • 8.8
      Excellent
      Staff 

      "The staffs are awesome, just like what were mentioned in many reviews."

      OH

      |

      October 19, 2017

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    More about Phulay Bay, a Ritz-Carlton Reserve

    More about Phulay Bay, a Ritz-Carlton Reserve

    10.0
    Exceptional

    "The hotel just added a new kids club, which our daugther enj..."

    Rossaporn

    |

    March 29, 2017

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "The strongest teamwork will support all your request."

    supinya

    |

    April 2, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Continental

    Restaurants on site

    Jampoon
    Cuisine:International, Mediteranean
    Menu:Buffet, A-la-carte
    Lae Lay
    Cuisine:Mediteranean, Seafood
    Menu:Buffet
    Sri Trang
    Cuisine:Thai
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Phulay Bay, a Ritz-Carlton Reserve from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (182)Booking.com Reviews (87)
    9.0
    /
    10
    Exceptional
    Cleanliness9.6
    Facilities9.4
    Location8.3
    Room comfort and quality9.5
    Service9.5
    Value for money8.5
    Rating
    9+ Exceptional (76)
    8-9 Excellent (45)
    7-8 Very Good (11)
    6-7 Good (10)
    <6 Below Expectation (2)
    Time of the year
    Mar - May (34)
    Jun - Aug (40)
    Sep - Nov (39)
    Dec - Feb (31)
    All guests (182)
    All room types
    All languages
    Showing 144 verified guest comments
    12345
    10.0
    Exceptional
    supinya from Thailand
    Family with teens
    Ocean Pavilion, Guest room, 1 King, Sofa bed, Ocean view
    Stayed 3 nights in March 2018

    The perfect peaceful place in Krabi.”

    This place is perfect for anyone who needs a relaxing time. Here is far from crowded. The strongest teamwork will support all your request. They seem could read your mind. Sometimes they served anything we were not even asking for. Thank you all and especially to Miss Patty, the butler who worked so hard to make sure we had enjoyed the stay.

    Reviewed April 02, 2018
    8.8
    Excellent
    bruce from New Zealand
    Couple
    Stayed 4 nights in November 2017

    The staff make Phulay Bay!”

    The hotel is lovely, the sense of arrival is fabulous and quite a unique experience but I will not spoil it for others. The Villa was massive and equipped with everything you could need. The food was great, we dined in all the restaurants and all were very good. We were very lucky to have a private dinner on the beach and that was just fantastic, thanks to Leks our host and our wonderful BBQ girl (sorry forgot her name). What set Phulay Bay apart from most others was the entire staff, especially Sabai! Sabai was our wonderful butler during our stay. Sabai was there for us during our four days, whether it was setting up hot baths whilst we were out to dinner and leaving us lovely messages welcoming us back to the room, or entertaining us with nice stories or driving us around the resort whenever we required. Her service was very genuine and it really did make all the difference, thank you again Sabai and all the team at Phulay Bay resort!

    Reviewed November 13, 2017

    Dear bruce, Thank you very much for taking the time to share a review of your stay at Phulay Bay, a Ritz-Carlton Reserve. I am delighted to read that you had a unique experience from the time you arrived to your private dinner on the beach with Lek and our chef, and the genuinel service that your butler Sabai has provided. Will be excited to share your kind words to all of them and the rest of our ladies & gentlemen. Hopefully, we can welcome you back here in the not-so-distant future. Best regards, Ruby Garcia Director of Operations Phulay Bay, a Ritz-Carlton Reserve

    Responded January 23, 2018
    Phulay Bay, a Ritz-Carlton Reserve
    8.8
    Excellent
    OH from Malaysia
    Couple
    Stayed 3 nights in October 2017

    Perfect place if you want lots of privacy”

    The staffs are awesome, just like what were mentioned in many reviews. Our butler, Sabai had made our stay a memorable one!! Thoughtful, polite, friendly...you really cant ask for more. Restaurant : We only tried both the Thai & International cuisines. The food was decent at a much heftier price though. But this was expected because consider the convenience of eating inside the resort, then travelling 20mins to the main site, eg. Ao Nang. **Note** The view at the breakfast are is a BANG!!!! That explains why we always spend 2hrs there...haha Overall, it's an luxury to stay in this resort. And that comes with a price to pay. Whether it's worthwhile it really depends on individual.

    Reviewed October 19, 2017

    Dear OH, Thank you very much for taking the time to share a review of your stay at Phulay Bay, a Ritz-Carlton Reserve. I am excited to read that you had a memorable stay with us and your kind words about your butler Sabai would certainly be passed on. We hope to have the pleasure of welcoming you back here for more fun breakfast moments. Kind regards, Ruby Garcia Director of Operations Phulay Bay, a Ritz-Carlton Reserve

    Responded January 23, 2018
    Phulay Bay, a Ritz-Carlton Reserve
    8.8
    Excellent
    Shalinda from Singapore
    Group
    Stayed 3 nights in March 2017

    Excellent”

    We booked for transfer from the airport to hotel but it didn't come and we had to take a taxi. It was quite upsetting as we were all very tired.The GM welcomed us and apologized for the inconvenience caused. They paid for our taxi fare and upgraded us to a very nice villa. It was the butler that was amazing. He took care of us very well. I thank Yid for his excellent service.

    Reviewed April 09, 2017
    9.3
    Exceptional
    XIN from China
    Couple
    Stayed 3 nights in August 2015

    a wonderful stay at Krabi even raining”

    1.the staff is very nice and helpful 2. fantastic sea view from the hotel swimming pool 3. unforgettable breakfast

    upon we arrive, it was raining nonstop. me and my girlfriend felt a bit disappointed abt the weather until we reach our hotel, the Phulay Bay. Hotel staff are waiting for us at the hotel entrance and prepared tasty lemongrass tea for us to refresh. have to say the service there is absolutely 5 stars. This is the first time that i would like to stay more in the hotel rather than going out for sightseeing. the hotel was designed like a garden, all the layout is just right. they also offer many activity, like yoga on the beach. only the location is not the best, it is a bit far from the town, takes abt 20mins by taxi, but i believe it wont be this nice if it very close to the town, it is the best place to hideaway. The most important thing is my girlfriend loves it a lot, and this is our first trip and we had a fabulous experience at Krabi with Phulay Bay.

    Reviewed August 15, 2015
    8.0
    Excellent
    Mira from Indonesia
    Couple
    Stayed 2 nights in April 2015

    6-Star away retreat”

    Cleanliness, comfort, privacy

    Staffs are excellent!! Unfortunate for the location being too far away, no foot access to anything beyond the resort - unless you line up your own itinerary for the day or evening, be prepared to while away within the resort complex during your stay. Only 1 restaurant was open and In-villa dining available during our 3-day stay. Very limited options. Besides the above, everything else was perfect for us!

    Reviewed April 24, 2015
    9.7
    Exceptional
    Dahee from South Korea
    Couple
    Stayed 2 nights in May 2014

    An unforgettable stay ”

    Great facilities, nice pool and view, friendly staff

    The room I stayed had a separate pool, a flower-shaped bath and a lounge. The artwork in the room was very attractive. The size of the bed was the biggest I have ever seen. I just loved staying at this hotel. But limited choices for restaurant and pricy. I would love to go back definitely.

    Reviewed August 06, 2014
    8.7
    Excellent
    HONG from South Korea
    Couple
    Stayed 1 night in August 2013

    It is very nice villa but expensive.”

    quiet,nice garden,good service

    It is nice to stay in villa but expensive food and spa. If this hotel will more cheap than current price. I want to stay long stay their hotel. This reserved villa has very nice room and big bath inside and outside. Awasome scale and nice staffs however, very expensive all expense living in villa.

    Reviewed August 04, 2013
    8.3
    Excellent
    Sirikarn from Thailand
    Couple
    Stayed 2 nights in August 2012

    Very good of beach hotel”

    Nice staffs Nice place Nice room

    When we arrived on hotel staffs have very nice greeting and inside of hotel lobby so amazing . We liked there so much and don't have to wait to check in staffs come to our room . Pool is very clean and lovely . Delicious foods. They service us anytime.

    Reviewed April 01, 2013
    9.3
    Exceptional
    kee from Malaysia
    Couple
    Stayed 2 nights in October 2010

    ritz-carlton”

    hotel

    very nice hotel ,design very special and the managment is very very good , and the staffs all very friendly and politenss.i love it so much, and i will come back next time , thank ritz-carlton give me a romantic honeymoon n good relax place.

    Reviewed October 13, 2010
    8.0
    Excellent
    Nicole from United States
    Couple
    Stayed 1 night in January 2018

    Make a dinner reservation ”

    If you plan to eat dinner at the resort expect to pay a few hundred dollars for 2 people, and make a reservation or you'll be staring at an empty restaurant while the waitress tells you their fully booked for the evening. Our 'butler' failed to mention this , and when I asked if their were any Italian restaurants close by he blatantly lied and said no even though there are two in less than a mile away, simply at competing resorts. Then he said he would cart us to reception when we needed to check out but concierge came to grab our bags and said our 'rediculously overpriced' taxi had arrived. We walked uphill to reception and saw our butler as we passed carting a different guest around. My two recommendations are to eat dinner elsewhere unless your rich, and bring your own alcohol. The property is gorgeous and worth a stay, bed was super cozy....they claim they light a thousand candles but it really only about 20 and the rest are electric, only got a glance BC a private dinner.

    Reviewed January 19, 2018

    Dear Nicole, Thank you for taking the time you have taken to share a review of your stay at the Phulay Bay, a Ritz-Carlton Reserve. We are glad that you liked the property and enjoyed our oversized beds. Please do accept our apologies for the disappointments that you have experienced with us during this trip. Your feedback is very much appreciated and this means a lot to us as we strive for high standards of operational excellence. Hopefully, we can be given another opportunity to welcome you back here for a more comfortable stay. Kind regards, Ruby Garcia Director of Operations Phulay Bay, a Ritz-Carlton Reserve

    Responded January 23, 2018
    Phulay Bay, a Ritz-Carlton Reserve
    10.0
    Exceptional
    Damian from United States
    Solo traveler
    Stayed 4 nights in March 2016

    incredible”

    A real 5 star resort. Incredible villa's. Superb service. Outstanding Butler assigned to every villa. Pool amenities could be better in trying to find something to criticize, which isn't easy. Food is great. Obviously an expensive resort.

    Reviewed March 20, 2016
    9.7
    Exceptional
    Tarraathena from Hong Kong
    Couple
    Stayed 2 nights in December 2015

    Phulay Bay is a place 200% recommedable”

    Professional Staff , Customer Oriented Services , Gorgeous Resort

    All staffs are friendly and professional form restaurants’ to villa butler, they are professional and are always providing accommodative services. Rooms is well appointed with attentive arrangements of room amenities separately for gent’s and ladies. The resort is truly spectacular. The main pool providing daily complementary chilled young coconut drink and unlimited chilled water to guest is definitely Buffet breakfast of good food quality and a suitable range for selection. Do not miss the a la carte choice make to your order on top of buffet breakfast. Food form the Thai & seafood restaurant are very delicious too. The private dinner at Sala Srichan really an unforgettable moment , the set up of the dining area if truly romantic and out of this world ! Phulay Bay is a place 200% recommendable.

    Reviewed February 04, 2016
    10.0
    Exceptional
    Laura from United States
    Couple
    Stayed 4 nights in December 2015

    Best trip ever ”

    Staff, pool, food

    It was the most amazing hotel ever!!! We absolutely loved it! We loved our butler tee! We loved the staff woman, Sabai. The food was amazing. Rooms gorgeous. We were so happy to be there and so sad to leave.

    Reviewed December 22, 2015
    8.7
    Excellent
    Thomas from United Kingdom
    Couple
    Stayed 3 nights in October 2015

    Amazing Hotel! ”

    Setting, Room & Service

    My wife and I had a really enjoyable time at Phulay Bay. We don't normally stay somewhere so luxurious, but we decided to splurge this time. From arrival to check out, everyone was so helpful and attentive. Rooms were amazing and facilities were great. I'd recommend this hotel if you want to push the boat out and stay somewhere special. The resort is quite far from town so I'd recommend renting a car.

    Reviewed November 02, 2015
    9.0
    Exceptional
    Tania from United States
    Family with young children
    Stayed 4 nights in July 2015

    Amazing experience”

    Privacy, staff attention and gorgeous layout

    It was fantastic overall, the personalized attention along with the consideration given to our kids was outstanding. Everyone was friendly, helpful and went out of their way to help. We would love to go back again.

    Reviewed August 01, 2015
    9.7
    Exceptional
    Edward from United States
    Family with teens
    Stayed 4 nights in March 2015

    Elegant Oasis”

    Location, staff, pool area

    Everything about our stay was seamless luxury, from check-in to check-out, the staff was accommodating, warm, and helpful. The spa experience was beyond any other we have experienced, so calming and tranquil. All the restaurants provided excellent options and service...could probably use another one for a little more variety. Lived up to a Ritz experience

    Reviewed April 04, 2015
    9.0
    Exceptional
    Greg from Canada
    Couple
    Stayed 2 nights in November 2014

    Amazing Stay at Phulay Bay”

    Atmosphere of all elements of the hotel, room size, service from staff

    Best hotel / resort I have stayed at in my life. Perfect for honeymoon. Very relaxing. I was traveling in Thailand (Bangkok, Chang mai, Phuket, and Phi Phi. This resort was great to be at just to get away from the hustle and bustle of most Thailand cities. I liked that the resort had a free boat to a nearby island, this added value to the stay. Sunset bar was great and had 2 for 1 mojitos for happy hour. Room was amazing. Buffet breakfast was pretty good, had all the typical breakfast foods of any American buffet. Restaurants on site were the only downfall. Good food and service, but I'm sure there is much cheaper off the resort. However, staying on the resort is just convenient. Butler was pretty good, but weird for me because I am not used to such service. Best hotel in the world so far.

    Reviewed December 03, 2014
    9.3
    Exceptional
    Jeffrey from Singapore
    Family with young children
    Stayed 4 nights in June 2014

    Luxury villa in Krabi”

    The service of the staff, the largest bathroom in a villa, the kids club

    My family had a wonderful stay in the Phulay Bay villa in Krabi in June. The hotel staff was incredible with their attentive and personal service. The villa was luxuriously furbished, with the largest bathroom that I have seen anywhere in a hotel or villa. The infinity pool was great with a fantastic view out to the Andaman Sea. Highly recommended, especially for the off season. Only blemish on an otherwise perfect stay is that the weather did not allow us to take the complimentary boat trip out to Hong Island.

    Reviewed July 30, 2014
    9.0
    Exceptional
    Jennifer from United States
    Couple
    Stayed 2 nights in July 2014

    Superb Getaway overlooking a beautiful oceanscape”

    Staff/Service, Room Architecture and Amenities, Peaceful

    We had a fantastic 3-day weekend after booking the room on the recommendation from a friend. From the moment we arrived, we were welcomed by hotel management and it set the stage for the rest of the weekend. Patty, our butler, was attentive and kind. The Hotel Management was roaming the resort and made sure we were enjoying our stay...the staff all seemed to know our name. The ocean view from the resort was lovely and the pool took center stage for our weekend. The Ocean Pavilion room was gorgeous - huge bed, amazing bath tub - architecture worth staying there alone.

    Reviewed July 18, 2014
    12345
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    Phulay Bay, a Ritz-Carlton Reserve
    |Exceptional 9.0
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    • Excellent location
    • Tubkaak Beach