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|Value for money||8.5|
|Distance to city center||32 km|
|Nearest airport||Krabi International Airport (KBV)|
|Distance to airport||26.0 km|
"The food was great, we dined in all the restaurants and all were very good."
November 13, 2017
"The staffs are awesome, just like what were mentioned in many reviews."
October 19, 2017
"Best service, Big Bedroom, Fantastic Bathroom"
September 21, 2017
"Food is great."
March 20, 2016
An extension of the prestigious Ritz Carlton brand, guests are in for a luxurious experience mingled with local culture and heritage. Occupying one of the most stunning spots in Krabi, the resort faces the Andaman Sea and is set against the backdrop of lush green mountains. The vast palm tree-fringed infinity pool seamlessly blends with the endless emerald sea beyond. When it comes to food, guests are spoiled for choice with Thai, Italian, American, or fusion. Guests can enjoy the pleasure of 24-hour personalized service, walk-in wardrobes, as well as indoor and outdoor baths. The ESPA Spa at the resort continues the experience with relaxing massages and treatments. Phulay Bay, a Ritz-Carlton Reserve is beauty at its very best and truly the best place to stay in Krabi.
"Sabai was our wonderful butler during our stay."
November 13, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Phulay Bay, a Ritz-Carlton Reserve
Tub Kaek Beach
The perfect peaceful place in Krabi.”
This place is perfect for anyone who needs a relaxing time. Here is far from crowded. The strongest teamwork will support all your request. They seem could read your mind. Sometimes they served anything we were not even asking for. Thank you all and especially to Miss Patty, the butler who worked so hard to make sure we had enjoyed the stay.
The staff make Phulay Bay!”
The hotel is lovely, the sense of arrival is fabulous and quite a unique experience but I will not spoil it for others. The Villa was massive and equipped with everything you could need. The food was great, we dined in all the restaurants and all were very good. We were very lucky to have a private dinner on the beach and that was just fantastic, thanks to Leks our host and our wonderful BBQ girl (sorry forgot her name). What set Phulay Bay apart from most others was the entire staff, especially Sabai! Sabai was our wonderful butler during our stay. Sabai was there for us during our four days, whether it was setting up hot baths whilst we were out to dinner and leaving us lovely messages welcoming us back to the room, or entertaining us with nice stories or driving us around the resort whenever we required. Her service was very genuine and it really did make all the difference, thank you again Sabai and all the team at Phulay Bay resort!
Dear bruce, Thank you very much for taking the time to share a review of your stay at Phulay Bay, a Ritz-Carlton Reserve. I am delighted to read that you had a unique experience from the time you arrived to your private dinner on the beach with Lek and our chef, and the genuinel service that your butler Sabai has provided. Will be excited to share your kind words to all of them and the rest of our ladies & gentlemen. Hopefully, we can welcome you back here in the not-so-distant future. Best regards, Ruby Garcia Director of Operations Phulay Bay, a Ritz-Carlton Reserve
Perfect place if you want lots of privacy”
The staffs are awesome, just like what were mentioned in many reviews. Our butler, Sabai had made our stay a memorable one!! Thoughtful, polite, friendly...you really cant ask for more. Restaurant : We only tried both the Thai & International cuisines. The food was decent at a much heftier price though. But this was expected because consider the convenience of eating inside the resort, then travelling 20mins to the main site, eg. Ao Nang. **Note** The view at the breakfast are is a BANG!!!! That explains why we always spend 2hrs there...haha Overall, it's an luxury to stay in this resort. And that comes with a price to pay. Whether it's worthwhile it really depends on individual.
Dear OH, Thank you very much for taking the time to share a review of your stay at Phulay Bay, a Ritz-Carlton Reserve. I am excited to read that you had a memorable stay with us and your kind words about your butler Sabai would certainly be passed on. We hope to have the pleasure of welcoming you back here for more fun breakfast moments. Kind regards, Ruby Garcia Director of Operations Phulay Bay, a Ritz-Carlton Reserve
We booked for transfer from the airport to hotel but it didn't come and we had to take a taxi. It was quite upsetting as we were all very tired.The GM welcomed us and apologized for the inconvenience caused. They paid for our taxi fare and upgraded us to a very nice villa. It was the butler that was amazing. He took care of us very well. I thank Yid for his excellent service.
a wonderful stay at Krabi even raining”
upon we arrive, it was raining nonstop. me and my girlfriend felt a bit disappointed abt the weather until we reach our hotel, the Phulay Bay. Hotel staff are waiting for us at the hotel entrance and prepared tasty lemongrass tea for us to refresh. have to say the service there is absolutely 5 stars. This is the first time that i would like to stay more in the hotel rather than going out for sightseeing. the hotel was designed like a garden, all the layout is just right. they also offer many activity, like yoga on the beach. only the location is not the best, it is a bit far from the town, takes abt 20mins by taxi, but i believe it wont be this nice if it very close to the town, it is the best place to hideaway. The most important thing is my girlfriend loves it a lot, and this is our first trip and we had a fabulous experience at Krabi with Phulay Bay.
6-Star away retreat”
Staffs are excellent!! Unfortunate for the location being too far away, no foot access to anything beyond the resort - unless you line up your own itinerary for the day or evening, be prepared to while away within the resort complex during your stay. Only 1 restaurant was open and In-villa dining available during our 3-day stay. Very limited options. Besides the above, everything else was perfect for us!
An unforgettable stay ”
The room I stayed had a separate pool, a flower-shaped bath and a lounge. The artwork in the room was very attractive. The size of the bed was the biggest I have ever seen. I just loved staying at this hotel. But limited choices for restaurant and pricy. I would love to go back definitely.
It is very nice villa but expensive.”
It is nice to stay in villa but expensive food and spa. If this hotel will more cheap than current price. I want to stay long stay their hotel. This reserved villa has very nice room and big bath inside and outside. Awasome scale and nice staffs however, very expensive all expense living in villa.
Very good of beach hotel”
When we arrived on hotel staffs have very nice greeting and inside of hotel lobby so amazing . We liked there so much and don't have to wait to check in staffs come to our room . Pool is very clean and lovely . Delicious foods. They service us anytime.
very nice hotel ,design very special and the managment is very very good , and the staffs all very friendly and politenss.i love it so much, and i will come back next time , thank ritz-carlton give me a romantic honeymoon n good relax place.
Make a dinner reservation ”
If you plan to eat dinner at the resort expect to pay a few hundred dollars for 2 people, and make a reservation or you'll be staring at an empty restaurant while the waitress tells you their fully booked for the evening. Our 'butler' failed to mention this , and when I asked if their were any Italian restaurants close by he blatantly lied and said no even though there are two in less than a mile away, simply at competing resorts. Then he said he would cart us to reception when we needed to check out but concierge came to grab our bags and said our 'rediculously overpriced' taxi had arrived. We walked uphill to reception and saw our butler as we passed carting a different guest around. My two recommendations are to eat dinner elsewhere unless your rich, and bring your own alcohol. The property is gorgeous and worth a stay, bed was super cozy....they claim they light a thousand candles but it really only about 20 and the rest are electric, only got a glance BC a private dinner.
Dear Nicole, Thank you for taking the time you have taken to share a review of your stay at the Phulay Bay, a Ritz-Carlton Reserve. We are glad that you liked the property and enjoyed our oversized beds. Please do accept our apologies for the disappointments that you have experienced with us during this trip. Your feedback is very much appreciated and this means a lot to us as we strive for high standards of operational excellence. Hopefully, we can be given another opportunity to welcome you back here for a more comfortable stay. Kind regards, Ruby Garcia Director of Operations Phulay Bay, a Ritz-Carlton Reserve
A real 5 star resort. Incredible villa's. Superb service. Outstanding Butler assigned to every villa. Pool amenities could be better in trying to find something to criticize, which isn't easy. Food is great. Obviously an expensive resort.
Phulay Bay is a place 200% recommedable”
All staffs are friendly and professional form restaurants’ to villa butler, they are professional and are always providing accommodative services. Rooms is well appointed with attentive arrangements of room amenities separately for gent’s and ladies. The resort is truly spectacular. The main pool providing daily complementary chilled young coconut drink and unlimited chilled water to guest is definitely Buffet breakfast of good food quality and a suitable range for selection. Do not miss the a la carte choice make to your order on top of buffet breakfast. Food form the Thai & seafood restaurant are very delicious too. The private dinner at Sala Srichan really an unforgettable moment , the set up of the dining area if truly romantic and out of this world ! Phulay Bay is a place 200% recommendable.
Best trip ever ”
It was the most amazing hotel ever!!! We absolutely loved it! We loved our butler tee! We loved the staff woman, Sabai. The food was amazing. Rooms gorgeous. We were so happy to be there and so sad to leave.
Amazing Hotel! ”
My wife and I had a really enjoyable time at Phulay Bay. We don't normally stay somewhere so luxurious, but we decided to splurge this time. From arrival to check out, everyone was so helpful and attentive. Rooms were amazing and facilities were great. I'd recommend this hotel if you want to push the boat out and stay somewhere special. The resort is quite far from town so I'd recommend renting a car.
It was fantastic overall, the personalized attention along with the consideration given to our kids was outstanding. Everyone was friendly, helpful and went out of their way to help. We would love to go back again.
Everything about our stay was seamless luxury, from check-in to check-out, the staff was accommodating, warm, and helpful. The spa experience was beyond any other we have experienced, so calming and tranquil. All the restaurants provided excellent options and service...could probably use another one for a little more variety. Lived up to a Ritz experience
Amazing Stay at Phulay Bay”
Best hotel / resort I have stayed at in my life. Perfect for honeymoon. Very relaxing. I was traveling in Thailand (Bangkok, Chang mai, Phuket, and Phi Phi. This resort was great to be at just to get away from the hustle and bustle of most Thailand cities. I liked that the resort had a free boat to a nearby island, this added value to the stay. Sunset bar was great and had 2 for 1 mojitos for happy hour. Room was amazing. Buffet breakfast was pretty good, had all the typical breakfast foods of any American buffet. Restaurants on site were the only downfall. Good food and service, but I'm sure there is much cheaper off the resort. However, staying on the resort is just convenient. Butler was pretty good, but weird for me because I am not used to such service. Best hotel in the world so far.
Luxury villa in Krabi”
My family had a wonderful stay in the Phulay Bay villa in Krabi in June. The hotel staff was incredible with their attentive and personal service. The villa was luxuriously furbished, with the largest bathroom that I have seen anywhere in a hotel or villa. The infinity pool was great with a fantastic view out to the Andaman Sea. Highly recommended, especially for the off season. Only blemish on an otherwise perfect stay is that the weather did not allow us to take the complimentary boat trip out to Hong Island.
Superb Getaway overlooking a beautiful oceanscape”
We had a fantastic 3-day weekend after booking the room on the recommendation from a friend. From the moment we arrived, we were welcomed by hotel management and it set the stage for the rest of the weekend. Patty, our butler, was attentive and kind. The Hotel Management was roaming the resort and made sure we were enjoying our stay...the staff all seemed to know our name. The ocean view from the resort was lovely and the pool took center stage for our weekend. The Ocean Pavilion room was gorgeous - huge bed, amazing bath tub - architecture worth staying there alone.