PhuNaCome Resort
461 M.3 Ban Doen, Dansai, Dansai, Loei, Thailand, 42120 - See map
In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Dansai, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Loei Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, indoor pool and outdoor pool on-site.
Highlights
SHA Certified
Prevent the spread of COVID-19 with public and firms’ health safety measures.
Facilities
Bicycle rental
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Game room
Check-in/out [express]
Luggage storage
Your dates are popular among travelersUsers are booking a place in Loei every 36 minutes on Agoda.com
Peaceful”
Peaceful and Friendly place in the beautiful mountains of Dan Sai. Owner very helpful, provided lots of advice on what to visit, including great national parks and the village mountsintop at dawn to see the sea of clouds. Only minus was a slightly smelly bathroom.
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Highly recommended”
PhuNaCome is a lovely resort, set in a serene and nice atmosphere. The owner and staff were all very kind and helpful - excellent help for arranging local attraction visits and providing info, providing a socially distanced and lovely setup for dinners.
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Wonderful Scenery ”
Nice resort with excellent staff & service. One night even turned all outside lights off so we could marvel at the stars. Highly recommend all the staff who were always attentive & so friendly.
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Excellent”
Peacefull environment.
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A Covid victim”
I have stayed at this lovely hotel twice before and it has been a favourite of mine but this time probably due to Covid the hotel has severely cut down on it's dining facilities. Dinner has usually been extremely tasty but this time the Thai meal which I have had several times before was undercooked and poor quality. Breakfast the next morning was a poor mixture of Thai and a poor offering of American which was one partially cold fried egg and a slice of cold ham. A croissant was supplied and a few pieces of water melon. The coffee which I asked for was brought to the table cold. When I told the waitress she put the cup in a small oven which she had used to warm the croissant. The coffee was brought back with a hot cup but the coffee was still tepid in the cup. I didn't eat dinner that night but stayed in my room with a bag of nuts and some wine from a 7/11. At breakfast the next day I asked for 2 fried eggs and 2 slices of toast and that was adequate for me although I would have preferred the lovely full buffet breakfast which was provided on my previous stays. I believe they have had to cut down on staff and facilities severely because of the Covid pandemic. The hotel is still lovely and I cannot speak highly enough of the management and staff who are coping as well as they can in such a difficult situation. I am prepared to forgive and forget this stay and because of my past wonderful visits here and the extremely helpful management and staff, I shall probably return in better times.
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won't stay here again. Better places for less money.”
Not worth the money. No restaurant. Dirty pool. First step onto deck around pool was on a broken board. Plenty of empty rooms but insisted on putting between two rooms with 5 loud children - i complained about the loudness when i checked in. The location of the 'resort' is wrong using Google maps.
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Not worth the money not a 4 star!”
How this place is advertised as a 4 Star resort is beond me. It's hardly 2 star, the most. Why: The place is totally run down, it's in a desolate state. All the positive reviews on Agoda are years old and probaply from a time when the resort was newer. We stayed for 2 nights, the worst expierience on our 14 days Northern Thailand travel. Parking is only at the street level, the resort lays 20 m below. We climbed with our luggage down 5 flight of stairs with no assistance given. No welcome drink was given (someone mentioned it in a review). Planned to have dinner but were told that they don't serve dinner. If you want to eat you have to go out or they will order for you from outside. We chose to do that as we didint want to go out aigain after a long day driving. The room was a ok, but we noticed we are placed between 2 large families with children and it was very noisy. Asked to change room and upgrade to Grand deluxe room. All the interior is old and worn. The bathroom was dirty and run down, the bathtub fittings stained and look like haven't been cleaned in a while. loose electric wires hanging from the water heater near thef loor. Absolute disgusting. Wooden window frames didn't shut propperly and only with force. Internet was slow and hardly excistent, TV had only Thai channels. A (nature) walk around the resort confirmed our first impression of the place being totally neglected, broken foodpath lamps and wooden planks. Breakfast was also not up to a 4 star. the restaurant has the feeling of a workers cantine, with long tables and no ambiente. Tables were not set, just old placemats. Obviously this place caters mostly to Thai people as the food choice for international travellers was limited. We stuck to bread, butter and eggs. The staff was ok, but not well trained. This looks like a family run place so there doesn't seem to be a manager in charge there. When checking out we were told that they don't accept credid cards. Luckily I had enough cash with me to
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Dear guest, Thank you for your comment and feedback. Let us clarify some points that might be some miscommunication from our team to you. For the luggages, we normally let all guests’ cars to drive down to the front door of reception hall. And there will be a wooden cart to take all your belongings to your rooms. As per the green policy, we don’t allow cars to get right in front of guest buildings. Guest don’t need to carry luggages down the stairs by themselves. Also, the location of the resort is in a small town of Dansai, where most guests find it as a positive benefit for relaxation. For dinner, in this COVID situation, we required guests to do an advanced booking. Since we need more time to manage in order to ensure the best service given to our guests. The internet was also a bit slow sometimes due to the whether condition in the valley. We also informed this problem to our TOT service provider who tried to fix it as best as they can. We do apologize for this prob
Thank you for a wonderful stay at your hotel”
Via this review I would like to thank you once more for a wonderful stay at your lovely hotel. Even for only 1 night our stay with PhaNaCome Resort was surely something to remember. The staff is remarkable in a way that is both professional and personal. During our short stay there you have done your utmost best in order to make it a memorable experience and you have exceeded all our expectations. I would highly recommend PhuNaCome Resort to anyone. Wishing you all the best in the future! Rgrds,
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best accomodation in loei (dan sai)”
the resort is located just outside of dan sai in a beautiful valley. nice surprise to see grazing water buffalo in the morning. trip was in off-season so me and only one other group at the resort. service was very good but it helps if you can speak some thai as not all front desk staff were fluent in english. comment in a previous review about smell from bathroom; i noticed the same but not unbearable (open the bathroom window and close the door). just look outside and remember where you are before complaining too much. meals done very well; both breakfast and dinner. not many restaurant options in dan sai (or elsewhere). having a car is a must if you want to explore the province, but the hotel seemed to have ample options for tours (i chose to explore on my own).
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Great Comfort, Beautiful Surroundings”
In this out of the ordinary location, close to the small city of Dan Sai, sits a resort that calls one to come and relax. They have a most beautiful view of the surrounding hills with two water buffaloes living on the grounds. The site includes about 6 Isan style houses that one can rent to get the real feeling of being there. The staff is extremely courteous and are the most helpful. There is at least one English speaking person there all the time. If you know what kind of Thai.Isan food you like they can prepare it appropriately and the prices are most reasonable. Of course, what would a location be without a 7-11 convenience store for those items that you always need. This is located within the city of Dan Sai. If you want to go to a good restaurant in the area, the staff can direct you. If you just want to relax and be secluded, this is the perfect place to be. Of yes, there is no problem with cellular telephone, the signal is always strong, no dead spot. Driving to Dan Sai takes you up into the mountains going by way of Rt 12 then Rt 203. It is beautiful scenery. By the way, they grow many of their own greens and spicy items right there!
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Very relaxing few days off”
Very nice, small, family-run hotel in a beautiful & quiet location. Rooms are large and have a nice bathroom and good-sized balcony offering nice views of the surrounding area. Bed is very comfortable. Room is clean. Mosquito spray is available in the room. Food is excellent and when enjoyed in the "library" (more privacy) tastes even better. Breakfast can be enjoyed outside with a view on the swimming pool. This is a so-called "green" resort where much of the food is home-produced and home-made which certainly can be tasted in the bread, vegetables, fish, etc. Service is excellent and personal although the english capabilities are limited. Excellent hotel for relaxation!!!
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Exquisite setting in the countryside”
the resort was easy to find from the map on the website. from the time of arrival until departure we were cared for in such a personal manner by the staff.the library with books and dvds is a pleasant extra. quality is the word i would choose for this resort..visual and functional.the food was fresh and breakfast was generous. assistance with luggage and cleanliness were features.the deluxe suite had a splendid view of the countryside and the lights at night added charm. the only problem was the odour from bathroom which i think may be the result of using bore water. i hope the owner can rectify this as everything else was of a high standard.the little town of dan sai is interesting especially the museum explaining the phi tan khon festival.
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Quiet mountain retreat”
Very nice resort. Quiet and secluded, but not far from the village. Rooms were spacious and comfortable. Large bathroom. Nice balcony. The resort has a stocked library of books and dvd's for the patrons use. Nice salt water swimming pool. Food was excellent and is served on the patron's time schedule, not by a preset restaurant schedule. Very nice staff. Knowledgeable in English. Bike rentals available.
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Serene and Beautiful”
We drove from Kaeng Khro through the mountains via, Chum Phae and Nom Lek. The scenery is beautiful, a different Thailand. Once in Dan Sai, it took a few minutes to get our bearings. The directions were succinct and you could read several meanings, but we finally got there. If you come by car, you checkin and leave your luggage then proceed to move the car to a parking area about 150 meters away and on top of a small ridge. The staff assists you to our room using a wheeled cart. From your bacony, you look over to the cottages that are a part of the resort (they are depicted as Isan-type village). You have two small lakes where two water buffalo graze, quite picturesque. There are beautiful flowers all around the setting. We will return again since it was so serene.
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very nice stay, great service”
all the staff were very well trained, savvy and friendly with genuine smiles. the whole resort has an eco-friendly concept and they served home grown organic veggies in their restaurant. one thing that really impressed me was passion fruit juice i ordered took quite a while, turned out it took them so long because they went to pick the fruit from the garden right then and there. very fresh juice indeed! there were no plastic containers being used and they recycle their garbage. the room was clean and comfy, equipped with tea making facility, tv, minibar and a big enough balcony. the location is also great, not far from town of dan sai.
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Excellent Resort”
it's very nice view hotel which closed to nature. there are all comfortable and very convenience in this resort. room is also clean and nice view. very good services and we are impressed with this resort.
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One of the best experiences I have had in Thailand”
It is worth the effort to travel to this resort- it is so beautiful and serene; the staff was among the best I have ever experienced in six different trips throughout Thailand, and the food is absolutely delicious and fresh. The town of Dan Sai is quite interesting and the people are quite friendly. The rooms are huge, furnished well, with terrific bathrooms. One of the nicest and most genuine places you will find in Thailand, I assure you.
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Serenity ”
Great resort under the Green Leave enviromental umbrella. They grow their own vegetables and have buffalo's roaming the gardens + a little rice field Courses on farming techniques available for city slickers. The staff is very friendly and polite. I was there during the annual Phi Ta Khon festival so the town was busy and the resort a perfect spot to get to and away from the parade.
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Great relaxing stay.”
I really enjoy my few days stay at this resort. Surroundings are cleaning and the hotel staff are very helpful. Strongly recommends this resort to those who really seek to relax in Thailand countryside for few days.
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Impressive stay at PhuNaCome Resort”
We enjoyed our three-night stay at the Resort. We find it tranquil and pleasant. The most impressive of all is the staff’s hospitality. Foods are good with reasonable pricing and some dishes may be made to order. Nevertheless, there is no beef catered in this Resort. Some advice for improvement, reading lights should be provided and Wi-Fi access in the room should also be improved, but wireless Internet can be well accessed at the lobby.
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