Phuong Mai Family Hotel

Phuong Mai Family Hotel

No 193 1/4 Street, Cat Ba Town Beach, Cat Ba Island, Vietnam
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Standard Twin Room with Mountain View Phuong Mai Family Hotel
Standard Twin Room with Mountain View
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    Beach Phuong Mai Family Hotel
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     Phuong Mai Family Hotel

    Guest reviews

    7.6
    Very good
    /10
    (195 reviews)See what guests said
    7.6
    Very good

    "Very worth it with 2 queen beds and an awesome view of the s..."

    Tan

    -

    January 4, 2018

    8.0
    Excellent service

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    This property is in high demand!Last booked 12 hours ago
    Exceptional
    Location
    9.0
    See map
    Exceptional location
    Value for money7.9
    Distance to city center0.1 Km
    Location rating9.0
    Select your room
    Superior Twin Room with Sea View
    Superior Twin Room with Sea View
    ...
    • Room size: 20 m²/215 ft²
    • Sea view
    • 2 double beds
    Enter dates to see prices
    Standard Twin Room with Mountain View
    Standard Twin Room with Mountain View
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
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    What people love about the property

    • 7.2
      Very good

      "We enjoyed our stay here very much."

      Don

      |

      August 3, 2016

    • 7.2
      Very good

      "The host family very friendly and helpful."

      Don

      |

      August 3, 2016

    • 8.4
      Excellent

      "Buy beer at evening and be happy :)) view on harbor and main street."

      Václav

      |

      May 7, 2018

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    More about Phuong Mai Family Hotel

    More about Phuong Mai Family Hotel

    6.4
    Good

    "The restaurant next doors is great for breakfast."

    Linda

    |

    October 19, 2016

    An overview

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    What they offer

    8.4
    Excellent

    "There is no elevator, but on roof is wonderfull terrace ."

    Václav

    |

    May 7, 2018

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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (195)Booking.com Reviews (235)
    7.6
    /
    10
    Cleanliness7.3
    Facilities6.3
    Location9.0
    Room comfort and quality7.0
    Service8.0
    Value for money7.9
    Provided by verified guests of Agoda
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    All guests (195)
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    Showing 160 verified guest comments
    12345
    8.4
    Excellent
    Václav from Czech Republic
    Group
    Standard Twin Room with Mountain View
    Stayed 2 nights in May 2018
    top view”
    well.. there is no elevator, but on roof is wonderfull terrace ...buy beer at evening and be happy :)) view on harbor and main street. on room you find everything what you need (but my room was without big window from screens), but nothing more. owner is not much kind, but helpfull with good english. his suggested trip to ha long was amazing. massage was also good
    Reviewed May 07, 2018
    10.0
    Exceptional
    Norea from Germany
    Solo traveler
    Superior Twin Room with Sea View
    Stayed 3 nights in December 2018
    Amazing view”
    I can warmly recommend this hotel to budget travellers. There is all you need. Central location.
    Reviewed December 10, 2018
    8.4
    Excellent
    Sonia from Spain
    Group
    Superior Twin Room with Sea View
    Stayed 2 nights in July 2016
    The views, oh the views”
    Budget hotel with amazing views. We didn't even draw the curtains to be able to wake up to such ocean scenery. Make sure you request them. Nothing much to mention besides this, it's Ok, clean, big bed. There's no elevator, not even a reception (it's a massage parlor downstairs) but the guy was very helpful to book everything we needed.
    Reviewed August 01, 2016
    8.8
    Excellent
    Bob from Philippines
    Solo traveler
    Superior Twin Room with Sea View
    Stayed 1 night in July 2016
    Price is good”
    Mr. Khan was very helpful and friendly. He arranged everything for me. I ended up extending another night and I have no issues at all. My travel back to Hanoi was arranged by him which made it lot convenient. If I come back here I will surely stay at Phuong Mai again. Thanls Mr. Khan! -Bob S.
    Reviewed July 21, 2016
    8.0
    Excellent
    Tom from United Kingdom
    Couple
    Superior Twin Room with Sea View
    Stayed 3 nights in August 2015
    Friendly family-run hotel”
    Good seafront location and service
    We had a very nice stay at the hotel despite bad luck with the weather. The owner, Mr Khan helped us make the most of our time with tips for exploring the island in the rain, and some interesting information about the history of Cat Ba. The room was fairly basic but clean, and the floor to ceiling window offered a fantastic view of the bay.
    Reviewed August 20, 2015
    8.7
    Excellent
    Chwan from Australia
    Solo traveler
    Superior Twin Room with Sea View
    Stayed 1 night in June 2015
    Unbeatable family hotel in prime location at low c”
    Warm hospitality, value for money stay and room size
    Our stay at Phuong Mai Family hotel was made so memorable by the warm hospitality shown to us by Khanh and his entire family including the lovely grandmother. For what you are paying, you get to stay in a prime location and the room size is generous. Of course remember you are not paying for 1000 thread Egyptian cotton sheets so dont expect that - some comments by other reviewers seem grossly unfair to the hotel owners. Cam on anh Khanh and family!
    Reviewed June 28, 2015
    8.0
    Excellent
    Thomas from United Kingdom
    Couple
    Standard Twin Room with Mountain View
    Stayed 3 nights in July 2014
    Good basic no frills stay”
    Price, location, entertaining owner
    This is a very basic place but absolutely fine. We were on Cat Ba climbing and kayaking and all we wanted from a hotel was a place to shower and flop in the evenings - Phuong Mai was ideal. Room was clean, a little over full of furniture maybe but, hey, so what. AC, electrics and hot water all worked fine. Our room had no view but a window that let some fresh air in. Stairs are steep and narrow with no lift. There's no breakfast but dozens of cafes literally next door. Owner is a character and will make you laugh. It's also worth it for the surreal experience of traipsing through a beauty salon to get to your room.
    Reviewed August 14, 2014
    7.2
    Very good
    Daniel from Czech Republic
    Couple
    Superior Twin Room with Sea View
    Stayed 1 night in August 2018
    Very good”
    + beautiful view + two big bottles of water for 30 000 vnd (15 000 vnd each) - bathroom - so old and not in good condition, bad smell, high humidity , no ventilation - small insect in a room - when it’s raining outside, the floor near window and window is wet
    Reviewed August 11, 2018
    10.0
    Exceptional
    Bart from Netherlands
    Solo traveler
    Superior Twin Room with Sea View
    Stayed 1 night in September 2018
    Great location, great view”
    I had a Seaview room, which has an amazing view. The room is very large and has 2 double beds. The shower was hot and the airconditioning was cold. Very satisfied
    Reviewed October 01, 2018
    7.6
    Very good
    Tan from Malaysia
    Couple
    Superior Twin Room with Sea View
    Stayed 2 nights in December 2017
    4 out of 5”
    1. Value for money: USD10 a night here. Very worth it with 2 queen beds and an awesome view of the sea 2. Location: Good location. a 5minutes walk from cat ba pier and lots of restaurants downstairs 3. Cleanliness: Clean and decent. 4. Staff: The owner guy and lady who welcomed us was warm and helpful. The other staff (maybe bcos they can't speak english well) was not. 5. Facilities: Our room was at the top (5th) floor. And there is no lift. Had to walk up and down many times. A bit tedious and tiring but the it's an interesting experience :) Not much facilities, very basic and decent hotel
    Reviewed January 04, 2018
    7.6
    Very good
    Elena from Russia
    Solo traveler
    Standard Twin Room with Mountain View
    Stayed 1 night in September 2017
    Nice staying ”
    You have to book with sea view, another one, with mounting view is not nice at all. It was a bit annoying service for me, as they always ask to buy smth. But in total it was great. Thank you for hot water!) Sorry for my English.
    Reviewed September 23, 2017
    4.0
    Elena from Russia
    Solo traveler
    Superior Twin Room with Sea View
    Stayed 1 night in September 2017
    Bed bugs! They don't wash bedsheets.They just put it in a drying mashing for few minutes with aroma.”
    I booked a bed in a dorm for two nights. On first view it was excellent! But I couldn't sleep at all! During first night I thought there were so many mosquitos, second night I realized that bed bugs were everywhere, not mosquitos, and I slept on the floor. When I ask them to wash clothes I was sleeping in (less than 1 kg), they wanted to charge me 80 000, for free they put it in drying mashing with aroma concentrate for 2 min only. So, now I am carrying on very good smelling bed bugs with me! Thank you! Very unfriendly, unhelpful and always angry staff ever! All they can do is lies and "business". Location is really nice, breakfast was okay. Today they have started a disinfection, but they need to close the hostel for 24 hours to make it good. They will not, sure. Backpacking doesn't mean poorness and preparedness to sleep with a bed bugs on dirty bedsheets. Sorry for my English.
    Reviewed September 23, 2017
    6.8
    Good
    john from Australia
    Couple
    Superior Twin Room with Sea View
    Stayed 1 night in August 2017
    Our summary. ”
    View from room was very good. Bed and bathroom were clean and comfortable. Air con worked well. No elevator and stairs were steep and narrow. No freebees like water. Shower had weak water pressure. Located on front main street with many places within 50mtrs for breakfeast. Front entrance crowded with hire motorbikes and ground floor was hair and massage salon. No lobby present. Pleasant stay for 1x night.
    Reviewed August 05, 2017
    9.6
    Exceptional
    Phillip from United States
    Solo traveler
    Superior Twin Room with Sea View
    Stayed 3 nights in July 2017
    Wonderful experience”
    I booked a sea view room to celebrate my birthday in Cat Ba and I had a great experience at this hotel. The staff were all super friendly and the location is great. The views from the room are beautiful. The owner even surprised me with a bouquet of flowers and a cake to celebrate my birthday. Would highly recommend.
    Reviewed July 07, 2017
    8.4
    Excellent
    Sebastien from France
    Couple
    Standard Twin Room with Mountain View
    Stayed 5 nights in May 2017
    Good hotel”
    Everything was good. The owner proposed us a vert good boat tour cheap. He rent us a motor bike not really expensive after negociation and he propose a lot of different massages too. Only noise was a bit difficult un the morning but you're in Vietnam.
    Reviewed May 09, 2017
    5.6
    julien from France
    Couple
    Superior Twin Room with Sea View
    Stayed 1 night in August 2016
    kind of disappointed ”
    i am surprised of such a high rating for this "hotel". Expect a guesthouse, the entrance is a local hairdresser. you have to pass in front of the household living room to get to your room. The bathroom is really poor, no hot water for us.. to finish, we had a anthill next to the bed. Ohh, i forgot, great sea view !
    Reviewed August 15, 2016
    6.0
    Tricia from United States
    Couple
    Standard Twin Room with Mountain View
    Stayed 1 night in April 2016
    Friendly staff, but run-down facilities”
    The family who owns this are incredibly friendly and even gave us a little discount on a massage which was fantastic! However the room was a disappoint - mildewy, poor lighting, furniture falling apart. Still, if you aren't staying long and need a cheap place to stay, it's worth it.
    Reviewed June 30, 2016
    9.6
    Exceptional
    yvonne from Singapore
    Solo traveler
    Superior Twin Room with Sea View
    Stayed 2 nights in May 2016
    Pleasant and refreshing stay ”
    Felt comfortable here. Thankful for the well functioning bicycles rented from the owner. Cat Ba island is beautiful and this place was suitable for our needs - affordable and clean and humble. Not touristy.
    Reviewed June 06, 2016
    4.4
    VAN from Vietnam
    Family with young children
    Superior Twin Room with Sea View
    Stayed 1 night in June 2016
    Not value for money, too expensive, not as what discribed”
    My most disappointed booking ever. It worths only 30% of my spend. Pro: Good location, nice sea view Cons: Not value for my money, overpriced comparing to others hotel with the same facilities provided, no toiletries. Old & dirty bed sheet.
    Reviewed June 06, 2016
    9.6
    Exceptional
    Skye from United Kingdom
    Couple
    Standard Twin Room with Mountain View
    Stayed 2 nights in May 2016
    Lovely stay”
    A lovely family run business, the owner spoke brilliant English, he also taught English. The hotel was clean and well maintained, no hidden secrets. We were made to feel very welcome and were well looked after.
    Reviewed June 02, 2016
    12345
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