Phuong Vy Luxury Hotel
Conveniently situated in the Dalat City Center part of Dalat, this property puts you close to attractions and interesting dining options.
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
BBQ facilities
Luggage storage
Awesome staffs”
Very helpful and nice on every staffs.
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Bad service - dirty room”
I stayed at Phuong Vy luxury hotel for 2 nights. I came to the hotel very early (6:00am), so my room not ready yet. I asked reception kept my luggages there and I went to city center. After that, the reception called me around 11:00am to let me know my room was ready, but when I came to my room and check, I'm sure 100% they did not change duvet and linen from the previous guest. I already informed reception and asked them change the linen right away. They agree to change but the did not say sorry. I am very disappointed with them. The second thing, They didn't fill minibar upon I check in, even during my stay. But when I checked out, they charged me some snack. I don't know how they could serve their guest by that way.
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Best hotel for this price in south east Asia ”
Place is amazing for the price. The location is just outside the the CBD and an easy walking distance to great cafes and food.. being just outside of the tourist spots we found cheap local food ( local BBQ restaurant around the corner of the hotel is amazing).. rooms are really comfortable and clean. The staff are really helpful. Will be staying here again
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Highly recommend ”
The location is so close to the city center. Staffs are pretty helpful but our bed sheet was not changed to a new one. Still recommend this hotel to everyone
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Excellent”
Perfect value for the trip. Excellent services provided by the Hotel Staff. Staff able to speak good Chinese and English. They are really helpful in dealing with your problems and challenges in Vietnam.
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New & clean hotel ”
new & clean hotel. convenient to travel to city centre. the only drawback is the small road to get to the hotel. but receptionist often help calling taxi
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Amazing!”
Great hotel, clean and near to the center; nice staff
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Good location with quite small room”
The best benefit you can get from this hotel is the location. It located near many traveling places and due to the small street there are not too much noise from traffic outside. But the flaw of this hotel is the size of the room is very small. With my luggage, it almost have no walkway around the room. In conclusion, we quite satisfied from the stay with the price we paid.
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Not what it said on the tin...”
The hotel was ok (clean, small but nice room, comfy bed etc.) but our experience was somewhat marred by the lack of amenities available (despite them being advertised on Agoda). We wanted to do some laundry - asked at reception and (after some difficulty and a bit of too-ing and fro-ing with google translate) we were presented with a list of extortionate prices (for dry cleaning I assume). We declined this but still needed our clothes washing (major shortage of underwear!!) the receptionist tried to get a better English speaker on the phone who said they could do laundry for us the next day. This was fine, until the next day when we turned up with our pile of washing, the same receptionist gave us an address of a laundrette...so no laundry service...and not really any explanation due to communication difficulties. We also had some problems when checking out which was a real rigmarole with us nearly being charged triple our room rate! Should flag that there is no restaurant (as advertised) and no lounge / tv area. Not sure about tours because we lost faith and booked our own independently. Also, express check-out was a con! Maybe this hotel stood out because most of our experiences in Vietnam have been excellent but it wasn't up to the same standard.
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* Not a word of English *”
New hotel e a convenient location. However if you don't speak Vietnamese stay away. Reception staff doesn't speak ONE word of English - just impossible to communicate. At check out time, reception lady said "NO" to a Mastercard. Visa, the same answer, despite the c/c machine being on top of the counter. After a few moments, I realized that she didn't know how to operate the c/c POS - the messages on the screen were in English... Finally, I decided to operate the POS myself, entered the amount, signed the slip and it was done. Housekeeping staff entered the room, without even knocking... Shame that the staff was not trained for hospitality jobs - totally unprepared. Not their fault, nevertheless frustrating for international travellers. Definitely not a Luxury hotel as the name suggests...
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good hotel”
really good hotel for the price.
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Everything just fine. Nothing outstanding”
Everything just fine. Nothing outstanding. Management (esp booking progress) is an big issue of this hotel.
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Exceptional”
Great !
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just ok. small room”
don't stay here unless it's your last option. room is small and outdated
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가성비 안나옴 ”
3박에 십만원인데 가성비 진짜 안 나오더라구 가지마세요
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달랏 가성비 갑 ”
베트남에서는 오토바이 소음때문에 조용한 호텔을 찾기가 어렵다 하지만 이 호텔은 조용하고 쾌적하며 멋진 풍경이 펼쳐있다. 방은 조금 작지만 혼자 여행하는 분들께는 최고의 숙소를 경험할 수 있을것이다.
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Exceptional”
环境很干净,床很舒服,舒适,老板人很好,nice。能够尽可能帮助你,周围环境距离周边景点和美食都很近,很棒
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Exceptional”
Khách sạn gần trung tâm,nhân viên siêu dễ thương,khách sạn sạch,thân thiện.
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Đặt phòng không được ở”
Đặt phòng đã thanh toán trước. Tới ngày nhận phòng thì khách sạn đóng cửa sửa chữa không thông báo khách
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Excellent”
Chỗ đâu xe oto hơi ít, đường ra vô hơi bị chật, còn các bạn lễ tân thì dễ thương cực kỳ. mình tới lúc 1h sáng gọi điện các bạn trợ giúp liền.. chỉ là con đường vô hơi nhỏ, chỗ đậu xe hơi khó, nếu đi xe máy thì ở OK.
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