Pier 21 Apartment Hotel
Free Wi-Fi
2018

Pier 21 Apartment Hotel

7-9 John Street, North Fremantle, Fremantle, Perth, Australia, WA 6159
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Business Essentials Studio Apartment Pier 21 Apartment Hotel
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     Pier 21 Apartment Hotel

    Pier 21 Apartment Hotel Reviews

    8.4
    Excellent
    /10
    (382 reviews)See what guests said
    8.8
    Excellent

    "Convenient, quiet."

    Roger

    -

    November 17, 2018

    8.8
    Excellent cleanliness
    Recommended by 94% of guests

    Things you’ll love about Pier 21 Apartment Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    Excellent
    Location
    8.2
    See map
    Excellent location
    Popular
    Nearby
  • Old Fremantle Prison2.48 km
  • Fremantle Markets2.76 km
  • Swan River10.9 km
  • Kings Park11.36 km
  • Fraser Avenue Lookout11.67 km
  • The Swan Bells Tower12.45 km
  • Scitech & Horizon Planetarium12.94 km
  • Art Gallery Of Western Australia13.24 km
  • Perth Mint Building13.39 km
  • Hillarys Boat Harbour23.22 km
  • Value for money8.2
    Location rating8.2
    Nearest airportJandakot Airport (JAD)
    Distance to airport13.3 km

    Rooms available at Pier 21 Apartment Hotel

    8.1
    Excellent
    Room comfort & quality
    Riverside Suite
    Riverside Suite
    ...
    • Room size: 74 m²/797 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    First Class Riverside Suite
    First Class Riverside Suite
    ...
    • Room size: 74 m²/797 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Apartment With Breakfast
    2 Bedroom Apartment With Breakfast
    ...
    • Room size: 55 m²/592 ft²
    • River view
    • 2 queen beds
    Enter dates to see prices
    2 Bedroom Apartment With Breakfast
    2 Bedroom Apartment With Breakfast
    ...
    • Room size: 55 m²/592 ft²
    • River view
    • 2 single beds and 1 queen ...
    Enter dates to see prices
    2-Bedroom Apartment
    2-Bedroom Apartment
    ...
    • Room size: 55 m²/592 ft²
    • Balcony/terrace
    • 2 queen beds
    Enter dates to see prices
    2 Bedroom
    2 Bedroom
    ...
    • Room size: 55 m²/592 ft²
    • Balcony/terrace
    • 2 single beds and 1 queen ...
    Enter dates to see prices
    Executive Business Class
    Executive Business Class
    ...
    • Room size: 52 m²/560 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Executive One Bedroom Apartment
    Executive One Bedroom Apartment
    ...
    • Room size: 52 m²/560 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Executive Studio Apartment
    Executive Studio Apartment
    ...
    • Room size: 37 m²/398 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Business Essentials Studio Apartment
    Business Essentials Studio Apartment
    ...
    • Room size: 37 m²/398 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Have a question for Pier 21 Apartment Hotel?

    What people love about Pier 21 Apartment Hotel

    • 8.4
      Excellent

      "It has good in-room facilities and a gym."

      Daniele

      |

      June 14, 2018

    • 8.0
      Very good

      "Nice hotel with nice view"

      shao Y.

      |

      July 11, 2018

    • 8.0
      Very good

      "The apartment was lovely and clean and definitely would love to come again BUT."

      Bryn

      |

      May 23, 2018

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    More about Pier 21 Apartment Hotel

    More about Pier 21 Apartment Hotel

    9.6
    Exceptional

    "Great hotel, rooms are modern and well appointed."

    Helen

    |

    June 25, 2018

    An overview

    Show less

    What they offer

    7.6
    Very good

    "Unit is clean and food is nice."

    Chew

    |

    December 25, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Pier 21 Apartment Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (382)Booking.com Reviews (647)
    8.4
    /
    10
    Cleanliness8.8
    Facilities8.5
    Location8.2
    Room comfort and quality8.1
    Service8.8
    Value for money8.2
    All languages
    All guests (382)
    All room types

    Show reviews that mention 

    Showing 224 verified guest comments
    12345
    9.2
    Exceptional
    Elle
    Business traveler
    2-Bedroom Apartment
    Stayed 2 nights in May 2019

    Exceptional”

    A stunning location. Chef on breakfast duty was amazing- totally recommend the cooked breakfast.

    Reviewed May 20, 2019
    7.6
    Very good
    John from Australia
    Business traveler
    First Class Riverside Suite
    Stayed 3 nights in April 2019

    Very good”

    Bathroom is not so good no shelf to put any cosmetics or shaving stuff No shower screen floor just keeps flooding Large L shaped sofa but only 1 person can sit on it and 1 person can only lie down on it The view is amazing over looking the swan river

    Reviewed April 17, 2019
    7.2
    Very good
    David from Australia
    Group
    2 Bedroom
    Stayed 7 nights in April 2019

    Very good”

    A reasonable experience though an updated registration process would be helpful in this day and age. Some of the apartments were quite compact (2 bedroom particularly) but adequately furnished and equipped. Staff were friendly and helpful. Storage in bedrooms was somewhat lacking with only a few coat hangers in the large wardrobes, no drawers and limited shelf space for smaller items. Pools both tiny but clean and lovely views over the water. A car is a must from this location

    Reviewed April 17, 2019
    10.0
    Exceptional
    TAN from Malaysia
    Family with teens
    2-Bedroom Apartment
    Stayed 3 nights in November 2018

    It is nice and relaxing place to stay - Pier 21 Apartment ”

    Amazing stay with a really nice welcoming host. The Location is amazing as well. Stay beside the Swan River with a nice view is very enjoyable . Pretty nice view , clean and safe. Overall is a nice place to rest and relax even though with family or friend. Really enjoy the view of the marina in the evening and when sunrise. You will not be forgetful if you stay at Pier 21 Apartment, TRUST me you won't regret.

    Reviewed November 19, 2018

    Hi Tan, Thank you for your fantastic feedback. I am very pleased that you have enjoyed your stay with us. I hope you can return to Pier 21 and Fremantle in the future Kind regards Peter Halliday General Manager

    Responded November 20, 2018
    Pier 21 Apartment Hotel
    10.0
    Exceptional
    masyitoh from Malaysia
    Couple
    Executive Studio Apartment
    Stayed 1 night in October 2018

    Exceptional”

    they gave me apartment facing harbour as requested. they write a card with notes and with your name welcoming you to stay there. very friendly and nice staff. everything was great. sadly i only stayed for one night..

    Reviewed October 05, 2018

    Good Morning Masyitoh, Thank you so much for taking the time to share your experience of Pier 21. It is wonderful to read such positive feedback and know that we were able to accommodate your requests. We hope to have the pleasure of welcoming you back! Kind Regards, Jessica Jackson, Rooms Division Manager

    Responded October 08, 2018
    Pier 21 Apartment Hotel
    10.0
    Exceptional
    Lisa from Singapore
    Couple
    Executive Studio Apartment
    Stayed 3 nights in August 2018

    Awesome service!”

    Small, cosy apartment hotel with lovely and relaxing view of the pier. Really loved the location. We got recommended a nearby restaurant called 'Propeller' which is in our opinion, one of the best in Perth! What's even more awesome is that hotel guests get a 10% discount off the bill. Really appreciate the friendly reception ladies and them going the extra mile to receive a parcel I ordered online for delivery. Everything was well taken care of! Will be back definitely :)

    Reviewed September 09, 2018

    Hi Lisa, Thank you for the great review. I am so pleased we were able to assist you to have a wonderful stay.I have a really great team that take enormous pleasure in ensuring our guests have an enjoyable time. I look forward to welcoming you back. Kind regards Peter Halliday General Manager

    Responded September 10, 2018
    Pier 21 Apartment Hotel
    9.6
    Exceptional
    Jennifer from Singapore
    Couple
    Executive Studio Apartment
    Stayed 1 night in August 2018

    Excellent service”

    While we are on our way from Margaret River, hotel manager called to inform us of hot water supply for the entire north fermantle area. We were given option to relocate to another hotel and arrangement was made for us before we arrive into fermantle. We enjoyed our stay with them before the road trip up to Margaret River. A hotel with excellent service.

    Reviewed August 08, 2018

    Hi Jennifer, Thank you for your review and feedback. It was very unfortunate that the unforeseen shutdown of gas supply to the whole of North Fremantle last Thursday meant we were unable to provide hot water to the apartments between 7am snd 10pm and we are very appreciative of the gas utility workforce that worked late into the evening to reinstate the supply. Although we lost a very small amount of business I am very pleased that it meant all guests were comfortable and not overly inconvenienced. I hope that next time you come to Fremantle we will be able to welcome you back. Kind regards Peter Halliday General Manager

    Responded August 08, 2018
    Pier 21 Apartment Hotel
    9.2
    Exceptional
    pat from Singapore
    Family with teens
    2 Bedroom Apartment With Breakfast
    Stayed 8 nights in July 2018

    Exceptional”

    This is an awesome apartment hotel. We love the accommodation with a fantastic view of the Swan river. Thanks for the great arrangement. The breakfast was delicious. Every Staff in this hotel are honest, helpful & friendly. The surrounding is so relaxing & quiet. Great night sleep daily. Thumbs up! We will definitely go back to this apartment hotel again on our next trip to Fremantle Perth.

    Reviewed August 07, 2018

    Dear Pat, Thank you for your wonderful review of the hotel and staff. It is always pleasing to be able to pass on great feedback to the team. I look forward to welcoming you back soon. Kind regards Peter Halliday General Manager

    Responded August 08, 2018
    Pier 21 Apartment Hotel
    10.0
    Exceptional
    Yeow from Malaysia
    Family with young children
    2-Bedroom Apartment
    Stayed 1 night in June 2018

    Fabulous Homestay”

    love this place, the view is stunning from the balcony! having all the kitchen equipment, easy to prepare food for kids. my kids love there so much. and the receptionist told us that we are allowed to check out at 11am. how good my kids doesnt feel like to leave there and watching the movie at the lounge. the only thing that may need to improve is the shower, it's a bit hard to bath for my 19months kid. overall, i will be backed if i planned to stay at frementle.

    Reviewed June 16, 2018

    Hi Yeow, Thank you for your fabulous review. It is great to read that you and your children loved your stay. We can certainly help with the bath requirements as we have baby baths that the Housekeeping team can bring to t=your apartment for your convenience. I hope we can welcome you back soon. Kind regards Peter Halliday General Manager

    Responded June 25, 2018
    Pier 21 Apartment Hotel
    8.4
    Excellent
    Daniele from Australia
    Business traveler
    Executive Studio Apartment
    Stayed 2 nights in June 2018

    My Opinion”

    Read all to get a rounded picture. I'm not sure if I would pay the full night's rate. Plus if you what a higher speed of internet, you need to pay extra. Which really for this type of establishment is not contemporary. While clean, the carpet in my room could do with a change. And, the car park entrance has a tight turn for a large vehicle and, when full, the car park needs just that bit extra of manoeuvring. That said, the place is a very nice and somewhat secluded for where it is. It has good in-room facilities and a gym. Staff were very friendly and helpful. Best of all, it's continental breakfast has one of the best offerings (at AUD$22.50) I have seen in even more expensive hotel and they still offer a full cooked served for a few dollars more. It is located on a marina and most rooms have a view of the marina and the river.

    Reviewed June 14, 2018

    Hi Danielle, Thank you for your feedback about Pier 21. I am really proud of the team here, thank you for acknowledging them. I am pleased that you have enjoyed our breakfast restaurant, the chef takes great pride in food offering. I hope we can welcome you back in the future Kind regards Peter Halliday General Manager

    Responded June 28, 2018
    Pier 21 Apartment Hotel
    8.0
    Excellent
    Noorwallid from Singapore
    Family with young children
    2-Bedroom Apartment
    Stayed 4 nights in February 2018

    Awesome place”

    This is a nice little accommodation in a nice picturesque part of the town. Not too far to get to anywhere really if you have a car. Rooms are a little on the small side . But it makes up for it with an amazing view of the Pier.

    Reviewed January 10, 2019

    Hi Noorwallid, I am very pleased to read that you enjoyed your stay with us. I hope we can welcome you again. Kind regards Peter Halliday General Manager

    Responded January 31, 2019
    Pier 21 Apartment Hotel
    7.6
    Very good
    Chew from Singapore
    Family with teens
    2 Bedroom Apartment With Breakfast
    Stayed 1 night in November 2018

    Very good”

    My family was given a unit at level 1 and with people walking along the wharf ,we dont feel very comfortable. It will be better to request for higher units. Unit is clean and food is nice. It will be better if washer and dryer is in the unit.

    Reviewed December 25, 2018

    Dear Chew, Thank you for your review of Pier 21. I am sorry you felt uncomfortable on the ground level. Many people actually request this level so it is difficult to judge who will be comfortable and who wont when we allocate rooms. Had you been staying longer than 24 hours we would have welcomed an opportunity to relocate you to a higher floor. Our laundry facilities are located behind reception which allows for more room in the apartments. I hope we may welcome you again next time you visit Fremantle. Kind regards Peter Halliday General Manager

    Responded January 04, 2019
    Pier 21 Apartment Hotel
    10.0
    Exceptional
    Nakharin from Thailand
    Family with young children
    2 Bedroom Apartment With Breakfast
    Stayed 5 nights in March 2019

    Fantastic View”

    We are from Thailand and have a very beautiful holidays here. It's very fantastic pier view from our room. Hotel is very good everything. Staffs are very friendly and breakfast is very delicious.

    Reviewed March 27, 2019
    8.0
    Excellent
    Teegan from Australia
    Couple
    Executive One Bedroom Apartment
    Stayed 1 night in August 2017

    Great View”

    We enjoyed our stay here the outside view was beautiful. The bedroom had only a queen bed which barely fit in the room and the bathroom was equally small. The furnishing were small and not what I would call comfortable. I don't know if I would stay here again.

    Reviewed August 08, 2017
    8.4
    Excellent
    Rick from United States
    Couple
    Executive One Bedroom Apartment
    Stayed 5 nights in November 2016

    Pier 21 Apartment Hotel”

    This was a fantastic place to stay given it's location facing the Swan River and the boat harbor. I loved sitting on the patio, sipping wine and watching the boats go in and out. Location is not great if you are walking but if you have a car, it is fine. I would absolutely stay here again. Special mention to the front desk as she was very helpful.

    Reviewed March 21, 2017
    8.4
    Excellent
    Lay from Singapore
    Family with teens
    2-Bedroom Apartment
    Stayed 1 night in May 2016

    Clean and well equipped apartment”

    We arrive late in the evening (8pm), and did not have the opportunity to utilise any of the facilities at all. Check out time is too early (10am), It would be great if the check out time is slightly later, e.g. 12pm.

    Reviewed May 11, 2016
    9.3
    Exceptional
    IZYAN from Malaysia
    Family with young children
    2 Bedroom Apartment With Breakfast
    Stayed 1 night in January 2013

    Great view and great location”

    comfortable 2 rooms executive apartment and great breakfast

    The hotel location is out of Fremantle but still near. Only about 5 minutes drives to Fremantle town. The receptionist was friendly and helpfull and the 2 rooms executive apartment are spacious and comfortable. The universal socket / USB at writing table are very helpful. Our sliding door facing the pier, boats and black swan, it was fascinating. Night life in Fremantle is quite dead and we just had a coffee in town. Breakfast was great. We had the best omelette by the chef.

    Reviewed January 29, 2013
    10.0
    Exceptional
    Lesley
    Couple
    Executive One Bedroom Apartment
    Stayed 3 nights in April 2019

    Blissful”

    Very quiet, comfortable, gorgeous view right on the river

    Reviewed May 05, 2019
    9.2
    Exceptional
    Deaon
    Family with teens
    2 Bedroom
    Stayed 7 nights in April 2019

    Exceptional”

    Great View of Swan River Quiet area Well Kept Great Staff

    Reviewed April 29, 2019
    5.2
    Joanne from Singapore
    Couple
    Riverside Suite
    Stayed 4 nights in March 2019

    Disappointing for a river suite”

    I had booked into the River Suite enticed by the lovely pictures on the both Pier 21 and Agoda website. To our disappointment, the room is no where near a suite. The furnitures both indoor and outdoor were very old and surely needs a refurbishment. The outdoor furniture and cushions were extremely dirty. We could not even stand out to enjoy the breeeze. Our unit patio faced the wall of the house next to it. Nothing to view except for the grass patch. This suite does not refill water Nor shower accessories hence you gotta get your own. Tv channels are all local channels. No Netflix or Fox or HBO. Wifi wasn’t working and we could not check with the receptionist as they do not work 24hrs. Truly not worth paying a price for a suite and get a 2 star room. Only saving grace was that the stag there were very friendly and tried their best to help. Pity the management could have done a better job with the place as the location is tranquil.

    Reviewed April 01, 2019
    12345
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    • Excellent location
    • Old Fremantle Prison