November 17, 2018
Free Wi-Fi in all rooms!
|Value for money||8.2|
|Nearest airport||Jandakot Airport (JAD)|
|Distance to airport||13.3 km|
"It has good in-room facilities and a gym."
June 14, 2018
"Nice hotel with nice view"
July 11, 2018
"The apartment was lovely and clean and definitely would love to come again BUT."
May 23, 2018
"Great hotel, rooms are modern and well appointed."
June 25, 2018
Located on the banks of the Swan River, this riverfront hotel offers guests gorgeous views of the river and marina. With a convenient location that offers easy access to the central business district and entertainment sites, Pier 21 Apartment Hotel is ideal for both business and leisure travelers. This award winning property composes 47 luxurious apartments and suites. All guestrooms are thoughtfully designed, ensuring guests the best stay. Each is furnished with modern facilities such as a 40" LCD television. For relaxation, the hotel hosts many recreational facilities including an outdoor pool, fitness center, and tennis court. Whatever your reason for visiting Fremantle, the Pier 21 Apartment Hotel is the perfect venue for an exhilarating and exciting break away.
"Unit is clean and food is nice."
December 25, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
A stunning location. Chef on breakfast duty was amazing- totally recommend the cooked breakfast.
Bathroom is not so good no shelf to put any cosmetics or shaving stuff No shower screen floor just keeps flooding Large L shaped sofa but only 1 person can sit on it and 1 person can only lie down on it The view is amazing over looking the swan river
A reasonable experience though an updated registration process would be helpful in this day and age. Some of the apartments were quite compact (2 bedroom particularly) but adequately furnished and equipped. Staff were friendly and helpful. Storage in bedrooms was somewhat lacking with only a few coat hangers in the large wardrobes, no drawers and limited shelf space for smaller items. Pools both tiny but clean and lovely views over the water. A car is a must from this location
It is nice and relaxing place to stay - Pier 21 Apartment ”
Amazing stay with a really nice welcoming host. The Location is amazing as well. Stay beside the Swan River with a nice view is very enjoyable . Pretty nice view , clean and safe. Overall is a nice place to rest and relax even though with family or friend. Really enjoy the view of the marina in the evening and when sunrise. You will not be forgetful if you stay at Pier 21 Apartment, TRUST me you won't regret.
Hi Tan, Thank you for your fantastic feedback. I am very pleased that you have enjoyed your stay with us. I hope you can return to Pier 21 and Fremantle in the future Kind regards Peter Halliday General Manager
they gave me apartment facing harbour as requested. they write a card with notes and with your name welcoming you to stay there. very friendly and nice staff. everything was great. sadly i only stayed for one night..
Good Morning Masyitoh, Thank you so much for taking the time to share your experience of Pier 21. It is wonderful to read such positive feedback and know that we were able to accommodate your requests. We hope to have the pleasure of welcoming you back! Kind Regards, Jessica Jackson, Rooms Division Manager
Small, cosy apartment hotel with lovely and relaxing view of the pier. Really loved the location. We got recommended a nearby restaurant called 'Propeller' which is in our opinion, one of the best in Perth! What's even more awesome is that hotel guests get a 10% discount off the bill. Really appreciate the friendly reception ladies and them going the extra mile to receive a parcel I ordered online for delivery. Everything was well taken care of! Will be back definitely :)
Hi Lisa, Thank you for the great review. I am so pleased we were able to assist you to have a wonderful stay.I have a really great team that take enormous pleasure in ensuring our guests have an enjoyable time. I look forward to welcoming you back. Kind regards Peter Halliday General Manager
While we are on our way from Margaret River, hotel manager called to inform us of hot water supply for the entire north fermantle area. We were given option to relocate to another hotel and arrangement was made for us before we arrive into fermantle. We enjoyed our stay with them before the road trip up to Margaret River. A hotel with excellent service.
Hi Jennifer, Thank you for your review and feedback. It was very unfortunate that the unforeseen shutdown of gas supply to the whole of North Fremantle last Thursday meant we were unable to provide hot water to the apartments between 7am snd 10pm and we are very appreciative of the gas utility workforce that worked late into the evening to reinstate the supply. Although we lost a very small amount of business I am very pleased that it meant all guests were comfortable and not overly inconvenienced. I hope that next time you come to Fremantle we will be able to welcome you back. Kind regards Peter Halliday General Manager
This is an awesome apartment hotel. We love the accommodation with a fantastic view of the Swan river. Thanks for the great arrangement. The breakfast was delicious. Every Staff in this hotel are honest, helpful & friendly. The surrounding is so relaxing & quiet. Great night sleep daily. Thumbs up! We will definitely go back to this apartment hotel again on our next trip to Fremantle Perth.
Dear Pat, Thank you for your wonderful review of the hotel and staff. It is always pleasing to be able to pass on great feedback to the team. I look forward to welcoming you back soon. Kind regards Peter Halliday General Manager
love this place, the view is stunning from the balcony! having all the kitchen equipment, easy to prepare food for kids. my kids love there so much. and the receptionist told us that we are allowed to check out at 11am. how good my kids doesnt feel like to leave there and watching the movie at the lounge. the only thing that may need to improve is the shower, it's a bit hard to bath for my 19months kid. overall, i will be backed if i planned to stay at frementle.
Hi Yeow, Thank you for your fabulous review. It is great to read that you and your children loved your stay. We can certainly help with the bath requirements as we have baby baths that the Housekeeping team can bring to t=your apartment for your convenience. I hope we can welcome you back soon. Kind regards Peter Halliday General Manager
Read all to get a rounded picture. I'm not sure if I would pay the full night's rate. Plus if you what a higher speed of internet, you need to pay extra. Which really for this type of establishment is not contemporary. While clean, the carpet in my room could do with a change. And, the car park entrance has a tight turn for a large vehicle and, when full, the car park needs just that bit extra of manoeuvring. That said, the place is a very nice and somewhat secluded for where it is. It has good in-room facilities and a gym. Staff were very friendly and helpful. Best of all, it's continental breakfast has one of the best offerings (at AUD$22.50) I have seen in even more expensive hotel and they still offer a full cooked served for a few dollars more. It is located on a marina and most rooms have a view of the marina and the river.
Hi Danielle, Thank you for your feedback about Pier 21. I am really proud of the team here, thank you for acknowledging them. I am pleased that you have enjoyed our breakfast restaurant, the chef takes great pride in food offering. I hope we can welcome you back in the future Kind regards Peter Halliday General Manager
This is a nice little accommodation in a nice picturesque part of the town. Not too far to get to anywhere really if you have a car. Rooms are a little on the small side . But it makes up for it with an amazing view of the Pier.
Hi Noorwallid, I am very pleased to read that you enjoyed your stay with us. I hope we can welcome you again. Kind regards Peter Halliday General Manager
My family was given a unit at level 1 and with people walking along the wharf ,we dont feel very comfortable. It will be better to request for higher units. Unit is clean and food is nice. It will be better if washer and dryer is in the unit.
Dear Chew, Thank you for your review of Pier 21. I am sorry you felt uncomfortable on the ground level. Many people actually request this level so it is difficult to judge who will be comfortable and who wont when we allocate rooms. Had you been staying longer than 24 hours we would have welcomed an opportunity to relocate you to a higher floor. Our laundry facilities are located behind reception which allows for more room in the apartments. I hope we may welcome you again next time you visit Fremantle. Kind regards Peter Halliday General Manager
We are from Thailand and have a very beautiful holidays here. It's very fantastic pier view from our room. Hotel is very good everything. Staffs are very friendly and breakfast is very delicious.
We enjoyed our stay here the outside view was beautiful. The bedroom had only a queen bed which barely fit in the room and the bathroom was equally small. The furnishing were small and not what I would call comfortable. I don't know if I would stay here again.
Pier 21 Apartment Hotel”
This was a fantastic place to stay given it's location facing the Swan River and the boat harbor. I loved sitting on the patio, sipping wine and watching the boats go in and out. Location is not great if you are walking but if you have a car, it is fine. I would absolutely stay here again. Special mention to the front desk as she was very helpful.
Clean and well equipped apartment”
We arrive late in the evening (8pm), and did not have the opportunity to utilise any of the facilities at all. Check out time is too early (10am), It would be great if the check out time is slightly later, e.g. 12pm.
Great view and great location”
The hotel location is out of Fremantle but still near. Only about 5 minutes drives to Fremantle town. The receptionist was friendly and helpfull and the 2 rooms executive apartment are spacious and comfortable. The universal socket / USB at writing table are very helpful. Our sliding door facing the pier, boats and black swan, it was fascinating. Night life in Fremantle is quite dead and we just had a coffee in town. Breakfast was great. We had the best omelette by the chef.
Very quiet, comfortable, gorgeous view right on the river
Great View of Swan River Quiet area Well Kept Great Staff
Disappointing for a river suite”
I had booked into the River Suite enticed by the lovely pictures on the both Pier 21 and Agoda website. To our disappointment, the room is no where near a suite. The furnitures both indoor and outdoor were very old and surely needs a refurbishment. The outdoor furniture and cushions were extremely dirty. We could not even stand out to enjoy the breeeze. Our unit patio faced the wall of the house next to it. Nothing to view except for the grass patch. This suite does not refill water Nor shower accessories hence you gotta get your own. Tv channels are all local channels. No Netflix or Fox or HBO. Wifi wasn’t working and we could not check with the receptionist as they do not work 24hrs. Truly not worth paying a price for a suite and get a 2 star room. Only saving grace was that the stag there were very friendly and tried their best to help. Pity the management could have done a better job with the place as the location is tranquil.
Pier 21 Apartment Hotel