In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancellation fees.
Reception opening hours:
Sunday to Thursday: 08:00 to 20:00.
Friday and Saturday: 08:00 to 22:00.
If you plan to arrive outside reception hours, please contact the residence in advance.
With an extra cost, you may request to reserve the exact location of your accommodation by calling the residence. Contact details can be found on the booking confirmation.
Please note that the Aquaclub will be closed on 25 December, 1 January, from 30 May to 3 June 2016 and every Thursday, except during school holidays.
Swimming shorts are not permitted. Men must wear swimming trunks.
Please note that access to the tennis court and archery is at an additional cost.
A baby kit, suitable for children under 2 years weighing less than 15 kg, is available with an extra charge and is subject to availability. The kit includes: 1 cot with 1 bed sheet, 1 high chair, 1 changing mat and 1 pushchair.
Price includes: accommodation, bed linen, towels, household linen (bathmat and dish towel), a cleaning kit, end-of-stay cleaning (except for washing up and kitchen area), a basic WiFi connection, taxes (except city tax and application fee), access to the pool area and sports fields (except tennis courts and archery), basic animation including fitness, contests and parties.
For VIP accommodation, beds are made upon arrival and a cleaning kit is included
Available at an extra cost: beds made upon arrival, housekeeping mid-week, or cleaning kit. (The number of services purchased must match the number of occupants in the accommodation).
For stays from 2 to 6 nights, check-in from 14:00 and check-out until 17:00 (subject to availability otherwise 12:00).
Also included in the price:
- access to the swimming pools, playgrounds and sport complexes (except for tennis and archery)
- daytime and evening entertainment programs.
Please note that the outdoor swimming po