6.8
Good
/10
(75 reviews)See what guests said
View2
Breakfast1
Shops1
See map
8.0
Excellent
Location rating score
Excellent location - Inside city center
Parking
Available
Popular landmarks
Wat Phnom400 m
Wat Ounalom870 m
Central Market890 m
National Museum1.16 km
Sisowath Quay1.3 km
Silver Pagoda1.3 km
Royal Palace1.34 km
Independence Monument2.11 km
Tuol Sleng Genocide Museum3.04 km
Choeung Ek - Killing Fields10.45 km
Nearby landmarks
Green Vespa Restaurant & Pub30 m
Cambodia Post Office80 m
Star Mountain Gems100 m
Phnom Penh's Night Market130 m
Night Market140 m
Pontoon Lounge220 m
Psah Chas - Old Market220 m
Deum Kor Market220 m
Artisans d'Angkor260 m
Riverhouse Lounge320 m
Pillar Hotel
Bar/lounge Pillar Hotel
Independence Monument - 2.09 km from property Pillar Hotel
Silver Pagoda - 1.29 km from property Pillar Hotel
See all 7 photos
Removed from saved list
3-star Hotel
Free Wi-Fi

Pillar Hotel

No. 87, Sisovath Blvd, Doun Penh, Phnom Penh, Cambodia, 12000 - See map
Wellness activities
Spa & Beauty
"Price was the best for a view of the river with balcony 1/2 as much as others."
joshua - April 1, 2017
Very good service
7.0 rating for service
Good cleanliness
6.9 rating for cleanliness
  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Room service [24-hour]

  • Laundry service

Your dates are popular among travelersUsers are booking a place in Phnom Penh every 9 minutes on Agoda.com
Value for money6.6
Distance to city center1 km
Location rating8.0
Nearest airportPhnom Penh International Airport (PNH)
Distance to airport9.2 km

Rooms available at Pillar Hotel

Standard Double Room
Standard Double Room
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  • Room size: 18 m²/194 ft²
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Apartment One Bed
Apartment One Bed
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    Suite Standard
    Suite Standard
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      Luxury Room
      Luxury Room
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        Deluxe
        Deluxe
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          Suite
          Suite
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            Standard Suite
            Standard Suite
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              Standard Deluxe
              Standard Deluxe
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                Standard Deluxe Room
                Standard Deluxe Room
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                  Room Deluxe
                  Room Deluxe
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                    Overall rating:
                    6.8
                    Good
                    75 reviews
                    Cleanliness
                    6.9
                    Facilities
                    4.8
                    Location
                    8.0
                    Read all reviews >
                    More about Pillar Hotel

                    More about Pillar Hotel

                    Situated in Doun Penh, Pillar Hotel is the perfect place to experience Phnom Penh and its surroundings. The excitement of the city center is only 1 km away. A well-kempt environment and its proximity to Cambodia Post Office, Star Mountain Gems, Phnom Penh's Night Market give to this hotel a special charm.

                    Take advantage of a wealth of unrivaled services and amenities at this Phnom Penh hotel. The hotel provides 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping to ensure our guests the greatest comfort.

                    Guests can choose from 16 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Pillar Hotel is a smart choice for travelers to Phnom Penh, offering a relaxed and hassle-free stay every time.

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                    Most talked about facilities

                    Breakfast
                    6 mentions
                    Housekeeping
                    5 mentions
                    Internet
                    3 mentions
                    View
                    1 mention

                    What they offer

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                    Nearest essentials

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                    What's nearby

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                    Property's guest policies

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                    Some helpful facts

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                    Reviews of Pillar Hotel from real guests

                    Provided by verified guests of Agoda
                    6.8
                    /
                    10
                    Cleanliness6.9
                    Facilities4.8
                    Location8.0
                    Room comfort and quality6.9
                    Service7.0
                    Value for money6.6
                    High score for Phnom Penh
                    Rating
                    9+ Exceptional (8)
                    8-9 Excellent (9)
                    7-8 Very Good (15)
                    6-7 Good (9)
                    <6 Below Expectation (25)
                    Time of the year
                    Mar - May (9)
                    Jun - Aug (10)
                    Sep - Nov (28)
                    Dec - Feb (19)
                    Don't miss out!Users are booking a place in Phnom Penh every 9 minutes on Agoda.com
                    All guests (75)
                    All languages

                    Show reviews that mention 

                    Showing 66 verified guest comments
                    1234
                    4.4
                    Peter from Canada
                    Solo traveler
                    Stayed 3 nights in March 2019

                    Not very good”

                    Dirty rooms. Bad beds. Lousy pillows. Nothing good about this place. Stay away.

                    Reviewed March 13, 2019
                    2.4
                    Diana from Canada
                    Couple
                    Stayed 4 nights in January 2018

                    Appalling ”

                    The description is completely misleading. There is no elevator; we had no hot water (not even warm water); we had to ask for toilet paper; the room was not cleaned until we asked. The building is a firetrap and clearly unsafe. We would not recommend that anyone stay here.

                    Reviewed January 15, 2018
                    2.0
                    Dean from Australia
                    Couple
                    Standard Double Room
                    Stayed 2 nights in October 2017

                    Closed”

                    We arrived at our hotel after booking in advance to find that is closed for renovations. They were very polite and organized us another hotel but it is not the point. They should not have taken the booking.

                    Reviewed October 30, 2017
                    7.2
                    Very good
                    joshua from United States
                    Solo traveler
                    Stayed 2 nights in March 2017

                    the best of times and the worst of times. if you can deal with some issues its a great deal”

                    price was the best for a view of the river with balcony 1/2 as much as others. No elevator so the 3rd floor walk up is not easy but the view was worth it. due to construction the room was dusty and I had one major issue that they fixed after complaining. I pulled back the blanket and noticed some hair so I pulled the blanket all the way back and there was a very obvious semen stain. The sheets had not been changed. I called the front desk and they said they would change them the next day because housekeeping had left. I told the I would not sleep on it and to bring me new bedding. the did and all was well. again the price and view was worth it but if they put some effort into it this hotel could be really nice.

                    Reviewed April 01, 2017
                    4.0
                    Dillon from Canada
                    Couple
                    Standard Double Room
                    Stayed 1 night in January 2017

                    Horrible ”

                    The hotel was under construction particularly the room above ours, the stairway was dirty and garbage covered. We lost water pressure for a time and there was a water leak in our room from the unit above us and we had to call the hotel staff to shut off the water to that unit.

                    Reviewed January 09, 2017
                    8.8
                    Excellent
                    Howard from United States
                    Couple
                    Stayed 4 nights in November 2016

                    Great place Great staff!”

                    Only negative is the onoing elevator installation View of the river worth climbing stairs to the third/ fourth floors DDon't miss the monkeys playin on the roof next door at sunset!

                    Reviewed November 27, 2016
                    7.6
                    Very good
                    Brian from Canada
                    Solo traveler
                    Superior Suite
                    Stayed 2 nights in July 2016

                    Nice rooms, but inefficient staff”

                    While this place has nice enough rooms, the staff were quite incompetent. This wasn't a language barrier, since I speak passable Khmer -- I just think they are over their heads when it comes to simple requests. Again, the rooms are nice and the location is great, but don't expect amazing customer service.

                    Reviewed September 09, 2016
                    6.8
                    Good
                    Brian from Canada
                    Solo traveler
                    River View Suite
                    Stayed 1 night in July 2016

                    Nice location, but needs some work”

                    Walking distance to a lot of the fun in Phnom Penh. Nice balconies and fairly spacious rooms. As I mentioned in another review, the lift wasn't working, so that was a big minus. If I were to stay there again, I'd contact the hotel to make sure the lift had been fixed.

                    Reviewed September 09, 2016
                    6.8
                    Good
                    Brian from Canada
                    Solo traveler
                    Superior Suite
                    Stayed 2 nights in July 2016

                    Not bad, not great”

                    The location is great if you're looking for riverfront bars, etc. However, when I stayed there, the lift wasn't working and I was on the top floor (with very narrow stairs). I would likely stay there again if the lift is working.

                    Reviewed September 09, 2016
                    8.3
                    Excellent
                    Edward from Australia
                    Business traveler
                    Stayed 1 night in March 2016

                    Great position friendly staff”

                    Position; view; free extras

                    It was not easy to find as it is quite small; my driver passed it 3 times. Checkin staff are great, room is good, breakfast was ok. Unexpected bonuses were free massage and airport transfer. Personal safe also nice. Steep stairs can be a problem for those with weak knees!

                    Reviewed March 20, 2016
                    8.0
                    Excellent
                    Warren from New Zealand
                    Couple
                    Stayed 3 nights in October 2015

                    Nice river view, but a bit of a climb”

                    location is good at north end of Sisawath quay.

                    The only drawback when this hotel is the climb up the stairs. The stairs are narrow, steep, and uneven heights. A lift is bring put in, that will definitely help with the bags.

                    Reviewed October 28, 2015
                    7.0
                    Very good
                    William from United States
                    Business traveler
                    Stayed 4 nights in February 2015

                    New management welcome”

                    Location,staff,managemeny

                    Superior location. Close to major embassies and CBD. Beautiful views of the river and good coffee shops and restaurants close. New management is doing significant Internet upgrade and has already remodeled lobby. When the kitchen is finished it should be great. Been staying there for two years and will return

                    Reviewed February 27, 2015
                    3.7
                    Elena from Finland
                    Couple
                    Stayed 2 nights in February 2015

                    Fail”

                    Hmmm...

                    Very hot or very cold water, nothing between. No WIFI. Only empty promises for wifi.

                    Reviewed February 16, 2015
                    3.3
                    Barbara from Chile
                    Couple
                    Stayed 1 night in January 2015

                    Scary screams all night from the upper floor”

                    Very very bad experience. The doors of the rooms are corridor windows that are easily unlocked. We didn't feel safe at all. As soon as we had sunlight (after a non sleeping night) we checked out of there. Of course didn't have breakfast. Other than that, the stairs (don't have elevator) are very dark and steep and the staff don't help you carry your luggage. They barely speak English and are very impolite. The only thing I can't complain about is location (2 minutes walking distance from bus station) but please don't stay here!! It was horrible!!!!

                    Reviewed January 27, 2015
                    6.0
                    N from Japan
                    Group
                    Stayed 1 night in December 2014

                    Good place”

                    Good place , price , room size

                    THis hotel is laocated very good area and easy to go everywhere.

                    Reviewed January 07, 2015
                    8.0
                    Excellent
                    NUR from Malaysia
                    Family with young children
                    Stayed 2 nights in December 2014

                    good location”

                    in front tourist centre and river

                    everything was ok except: 1. breakfast was free but they only served egg 2. no lift and the stair was steep 3. cannot close toilet door because the knob was broke

                    Reviewed December 23, 2014
                    8.0
                    Excellent
                    NUR from Malaysia
                    Family with teens
                    Stayed 2 nights in December 2014

                    walking distance to night market”

                    location

                    near night market. can ride tuk2 to central market. it costs you 2 dollar

                    Reviewed December 23, 2014
                    6.0
                    William from United States
                    Business traveler
                    Stayed 4 nights in November 2014

                    same as last three”

                    same as last three
                    Reviewed December 17, 2014
                    7.3
                    Very good
                    XIN from China
                    Couple
                    Stayed 1 night in December 2014

                    Clean guesthouse”

                    Clean , good staff

                    The staffs are very kind. And it's very clean. But the facilities here are a little old. It's overrated as a 3 star hotel.

                    Reviewed December 09, 2014
                    8.0
                    Excellent
                    William from United States
                    Business traveler
                    Stayed 5 nights in November 2014

                    Great budget hotel - Solid internet strong signal”

                    location, internet, staff

                    Great, staff is very professional and supportive. I had several meetings in my room with business associates and they were always treated professionally. For meetings outside hotel, I always found the transportation the staff booked to be equally professional

                    Reviewed November 23, 2014
                    1234
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                    • Excellent location
                    • Wat Phnom
                    • GST Bus Station is within 1.14 km