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Pillar Hotel
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8.3 Excellent location
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  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

  • Airport transfer

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Nearest essentials

  • Airports
    • 9 km
    • Phnom Penh International Airport (PNH)
    • 179 km
    • Sihanoukville International Airport (KOS)
  • Bus and rail stations
    • 1.1 km
    • GST Bus Station
    • 1.3 km
    • Phnom Penh Railway Station
  • Hospital or clinic
    • 750 meters
    • Preah Ket Mealea Hospital
  • Pharmacy
    • 450 meters
    • U Care Pharmacy
  • Convenience store
    • 450 meters
    • Panda Mart
  • Cash withdrawal
    • 50 meters
    • ATM

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Verified traveler reviews

Agoda Reviews (60) Reviews (41)


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Very good
  • Cleanliness 7.1
  • Facilities 5.0
  • Location 8.3
  • Room comfort and quality 6.9
  • Service 7.1
  • Value for money 7.0
  • Cleanliness 6.7
  • Location 7.6
  • Room comfort and quality 6.9
  • Service 6.9
  • Value for money 6.9
  • Cleanliness 6.8
  • Facilities 4.0
  • Location 8.8
  • Room comfort and quality 6.6
  • Service 6.8
  • Value for money 6.4
Very good
  • Cleanliness 7.3
  • Facilities 5.5
  • Location 8.6
  • Room comfort and quality 7.3
  • Service 7.4
  • Value for money 7.4
Very good
based on 1 reviews
  • Cleanliness 8.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 8.0
Very good
based on 3 reviews
  • Cleanliness 7.3
  • Location 9.3
  • Room comfort and quality 6.7
  • Service 8.0
  • Value for money 7.3
based on 6 reviews
  • Cleanliness 7.7
  • Location 6.7
  • Room comfort and quality 6.3
  • Service 6.7
  • Value for money 6.7
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Room type
  • Standard - King Bed
  • Standard Suite
  • Standard Deluxe Room
  • Standard Double Room
  • River View Suite
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Showing 60 verified reviews
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joshua from United States
Solo traveler
Standard - King Bed
Stayed 2 nights in March 2017
the best of times and the worst of times. if you can deal with some issues its a great deal”
price was the best for a view of the river with balcony 1/2 as much as others. No elevator so the 3rd floor walk up is not easy but the view was worth it. due to construction the room was dusty and I had one major issue that they fixed after complaining. I pulled back the blanket and noticed some hair so I pulled the blanket all the way back and there was a very obvious semen stain. The sheets had not been changed. I called the front desk and they said they would change them the next day because housekeeping had left. I told the I would not sleep on it and to bring me new bedding. the did and all was well. again the price and view was worth it but if they put some effort into it this hotel could be really nice.
Reviewed April 01, 2017
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Dillon from Canada
Standard Double Room
Stayed 1 night in January 2017
Horrible ”
The hotel was under construction particularly the room above ours, the stairway was dirty and garbage covered. We lost water pressure for a time and there was a water leak in our room from the unit above us and we had to call the hotel staff to shut off the water to that unit.
Reviewed January 09, 2017
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Howard from United States
Standard - King Bed
Stayed 4 nights in November 2016
Great place Great staff!”
Only negative is the onoing elevator installation View of the river worth climbing stairs to the third/ fourth floors DDon't miss the monkeys playin on the roof next door at sunset!
Reviewed November 27, 2016
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Brian from Canada
Solo traveler
Standard Suite
Stayed 2 nights in July 2016
Nice rooms, but inefficient staff”
While this place has nice enough rooms, the staff were quite incompetent. This wasn't a language barrier, since I speak passable Khmer -- I just think they are over their heads when it comes to simple requests. Again, the rooms are nice and the location is great, but don't expect amazing customer service.
Reviewed September 09, 2016
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Brian from Canada
Solo traveler
River View Suite
Stayed 1 night in July 2016
Nice location, but needs some work”
Walking distance to a lot of the fun in Phnom Penh. Nice balconies and fairly spacious rooms. As I mentioned in another review, the lift wasn't working, so that was a big minus. If I were to stay there again, I'd contact the hotel to make sure the lift had been fixed.
Reviewed September 09, 2016
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Brian from Canada
Solo traveler
Standard Suite
Stayed 2 nights in July 2016
Not bad, not great”
The location is great if you're looking for riverfront bars, etc. However, when I stayed there, the lift wasn't working and I was on the top floor (with very narrow stairs). I would likely stay there again if the lift is working.
Reviewed September 09, 2016
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Edward from Australia
Business traveler
Standard Deluxe Room
Stayed 1 night in March 2016
Great position friendly staff”
Position; view; free extras
It was not easy to find as it is quite small; my driver passed it 3 times. Checkin staff are great, room is good, breakfast was ok. Unexpected bonuses were free massage and airport transfer. Personal safe also nice. Steep stairs can be a problem for those with weak knees!
Reviewed March 20, 2016
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Warren from New Zealand
Standard - King Bed
Stayed 3 nights in October 2015
Nice river view, but a bit of a climb”
location is good at north end of Sisawath quay.
The only drawback when this hotel is the climb up the stairs. The stairs are narrow, steep, and uneven heights. A lift is bring put in, that will definitely help with the bags.
Reviewed October 28, 2015
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William from United States
Business traveler
Standard - King Bed
Stayed 4 nights in February 2015
New management welcome”
Superior location. Close to major embassies and CBD. Beautiful views of the river and good coffee shops and restaurants close. New management is doing significant Internet upgrade and has already remodeled lobby. When the kitchen is finished it should be great. Been staying there for two years and will return
Reviewed February 27, 2015
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Elena from Finland
Standard Suite
Stayed 2 nights in February 2015
Very hot or very cold water, nothing between. No WIFI. Only empty promises for wifi.
Reviewed February 16, 2015
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