Pillows Hotel Cebu
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 Pillows Hotel Cebu
Bathroom Pillows Hotel Cebu
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8.2
Excellent
7.2% this month
/10
(3367 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Ayala Center Cebu1.37 km
  • Museo Sugbo1.71 km
  • Cebu Metropolitan Cathedral2.08 km
  • Basilica De Sto. Nino2.2 km
  • Magellan's Cross2.24 km
  • Fort San Pedro2.52 km
  • Taoist Temple2.6 km
  • SM City Cebu2.71 km
  • Chapel of San Pedro Calungsod3.56 km
  • Tops Lookout7 km
  • 3-star Hotel
    Free Wi-Fi

    Pillows Hotel Cebu

    208 Gov. M. Roa Street (previously Kamuning Street), Fuente Area-Capitol Site, Cebu City, Cebu, Philippines, 6000 - See map
    "Very clean, food was good and staff are very accomodating."
    Michelle - December 1, 2018
    Exceptional reputation
    Recommended by 90% of guests
    Excellent service
    8.5 rating for service
    Fantastic breakfast
    83% positive mentions
    Excellent cleanliness
    8.3 rating for cleanliness
    • Airport transfer

    • Located in heart of Cebu

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Cheaper than 95% of all properties in Cebu in the last 24 hoursCompared to 4,968 Cebu properties at Agoda for various dates
    Value for money8.4
    Distance to city center13.1 km
    Location rating8.3
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport9.3 km

    Rooms available at Pillows Hotel Cebu

    8.3
    Excellent
    Room comfort & quality
    Premiere
    Premiere
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Premium Quadruple Room
    Premium Quadruple Room
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Shower
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    Suite Premier
    Suite Premier
    ...
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      Club Suite
      Club Suite
      ...
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        Superior Suite
        Superior Suite
        ...
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          Deluxe Executive Room
          Deluxe Executive Room
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Pillows Hotel Cebu?

            Check-in at Pillows Hotel Cebu starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Pillows Hotel Cebu to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

            How do I get to Pillows Hotel Cebu?

            Getting to Pillows Hotel Cebu from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 700 PHP. Requests should be made to the property in the "Special Request" field in the booking form. If you would like to drive to Pillows Hotel Cebu, a car park is available onsite for use and is free of charge. Convenient parking options including valet parking are also offered at the property. You can travel around in Cebu easily with taxi service provided by the property. If you prefer to drive, car hire is also available through the property; please inquire during check-in.

            Is breakfast offered at Pillows Hotel Cebu?

            Breakfast is offered at Pillows Hotel Cebu. There is an additional charge of 4 USD for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

            What is the smoking policy at Pillows Hotel Cebu?

            Designated smoking areas are provided at Pillows Hotel Cebu for guests who smoke.

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            What people love about Pillows Hotel Cebu

            • 8.4
              Excellent
              Location

              "Nice place, in the center, easy to get taxi"

              NIMFA

              |

              January 2, 2019

            • 10.0
              Exceptional
              Staff 

              "Clean, friendly staffs, good breakfast."

              Hee S.

              |

              January 11, 2019

            • 9.2
              Exceptional

              "Room has reliable internet connection"

              Vanessa

              |

              January 2, 2019

            Property ranking|Compared to 4,968 Cebu properties
            See all rankings
            Room comfort score
            8.3/10
            Room size
            27 sqm.
            Review score - United States
            8.2/10
            Value for money score
            8.4/10
            Better than
            99
            %
            of Cebu properties
            Bigger than
            97
            %
            of Cebu properties
            Better than
            97
            %
            of Cebu properties
            Better than
            96
            %
            of Cebu properties
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            More about Pillows Hotel Cebu

            More about Pillows Hotel Cebu

            10.0
            Exceptional

            "This hotel is ran very well and efficiently."

            Neil

            |

            January 12, 2019

            Description

            Show less

            Most talked about facilities

            Breakfast
            227 mentions
            Housekeeping
            195 mentions
            Internet
            68 mentions
            Food & Dining
            46 mentions

            What they offer

            9.6
            Exceptional
            Breakfast

            "Plus, their hearty breakfast is a winner!"

            Abigail

            |

            June 27, 2018

            View all reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Food and dining

            Breakfast options

            Asian

            Restaurants on site

            Restaurant
            Cuisine:International

            Nearby restaurants

            Filipino cuisine
            Filipino cuisine
            Muvanz Pocherohan and Seafood
            300 m Filipino, Seafood
            Simply J's Cafe & Restaurant
            1.4 km Filipino, Italian
            American cuisine
            American cuisine
            McDonald's
            140 m American, Fast food
            Time Out Restaurant
            240 m American, Bar, Fast food
            Starbucks
            250 m American, Cafe
            Asian cuisine
            Asian cuisine
            Red Kimono
            160 m Asian, Japanese, Sushi
            Bistro Ecila
            160 m Asian, Filipino
            Mae Krua Thai Cuisine
            210 m Asian, Thai

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Property's guest policies

            Show less

            Some helpful facts

            Show less

            Reviews of Pillows Hotel Cebu from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (3367)Booking.com Reviews (202)
            8.2
            /
            10
            Excellent
            7.2% this month
            Cleanliness8.3
            Facilities7.4
            Location8.3
            Room comfort and quality8.3
            Service8.5
            Value for money8.4
            High score for Cebu
            Rating
            9+ Exceptional (610)
            8-9 Excellent (341)
            7-8 Very Good (415)
            6-7 Good (140)
            <6 Below Expectation (238)
            Time of the year
            Mar - May (344)
            Jun - Aug (450)
            Sep - Nov (469)
            Dec - Feb (481)
            All guests (3367)
            All room types
            All languages
            Showing 1744 verified guest comments
            12345
            10.0
            Exceptional
            Daniela from Germany
            Couple
            Standard
            Stayed 3 nights in July 2019

            Super nice rooms and service!”

            We asked for a room with a window and the staff was very helpful and flexible to change it. Spacious, clean, modern and in a good location. The set breakfast was also yummy. Thanks for being to helpful!

            Reviewed July 24, 2019
            9.6
            Exceptional
            Moira from Philippines
            Couple
            Standard
            Stayed 1 night in July 2019

            Love this place!”

            This hotel exceeded my expectations. The room looks high-end despite the cheap price. Staffs were very accommodating too. I love the breakfast! Never thought I'd like black rice. One suggestion, kindly add an outlet in the bathroom for hair dryer That's it! Will definitely come back here when we go to Cebu again.

            Reviewed July 21, 2019
            8.8
            Excellent
            Purushottam from India
            Solo traveler
            Standard
            Stayed 5 nights in July 2019

            Value for money”

            The hotel is great the rooms are good for the price. Staff is friendly. I only had issue with air-con- both in room and in elevator. In room it takes more time to cool the room and in elevator, there is no air-con which sucks. The wi-fi is ok. Location is good as it is closer to robinsons fuente mall. Restaurant is ok a bit overpriced for what you get there are much better restaurants in the area within walking distance. Overall i would recommend this place for the price and quality of room and location.

            Reviewed July 18, 2019
            8.4
            Excellent
            justine from Philippines
            Solo traveler
            Superior
            Stayed 1 night in January 2019

            Excellent”

            Hotel location is good its almost near to everything, ( fast food restaurants pharmacy and convenient stores) Staff is accommodating and helpful. Their room is clean and good you can sleep comfortably breakfast is Good too all in all excellent stay.

            Reviewed July 14, 2019
            10.0
            Exceptional
            Robert from United Kingdom
            Couple
            Superior
            Stayed 1 night in July 2019

            Wonderful staff!”

            It was my fiancee's birthday. I emailed the hotel saying that I wanted to lay on a treat for her and they really did everything they could. A lovely group of people, I'm very grateful to them. My fiancee said that the hotel was clean and she enjoyed her stay. It's quite near the Osmena Circle.

            Reviewed July 23, 2019
            8.8
            Excellent
            Alejandro from Colombia
            Couple
            Standard
            Stayed 1 night in July 2019

            Good budget hotel”

            Good room with AC, nice breakfast. The lobby is very basic, however it is a budget hotel so it is really great for that price. Just stayed one night before heading on to ex`plore Cebu Island. Would recommend.

            Reviewed July 09, 2019
            8.8
            Excellent
            Alejandro from Colombia
            Couple
            Standard
            Stayed 1 night in June 2019

            Good hotel for one night stay”

            Pillows gives you what you pay for. It is conveniently located, the facilities are simple but very clean. The room we stayed in had no windows, but again, we just needed a place to rest and move early next morning.

            Reviewed July 02, 2019
            8.0
            Excellent
            Rodrigo from Philippines
            Family with young children
            Standard
            Stayed 3 nights in May 2019

            excellent place, staff needs customer service training”

            while the place is worth the money, the staff was definitely not accommodating at all. the person at the front desk was even having a hard time locating my reservation and she was not at all attentive to my needs.

            Reviewed June 29, 2019
            9.6
            Exceptional
            Reysie from Philippines
            Couple
            Standard
            Stayed 1 night in January 2019

            Price is worth it”

            Very clean hotel with a cheap price. Breakfast included. The room was large and clean.

            Reviewed July 23, 2019
            9.6
            Exceptional
            David from United States
            Couple
            Standard
            Stayed 1 night in July 2019

            Excellent in every way as usual. For a budget hotel, they offer quite a high end experience.”

            I recommend their American breakfast. Hearty and they don’t skimp on the bacon!

            Reviewed July 21, 2019
            9.6
            Exceptional
            Mary
            Couple
            Standard
            Stayed 1 night in June 2019

            Clean, modern and accessible”

            Our room was very clean and modern and the hotel is situated near osmena circle so its very near shops and restos. The only downside for me is the 1k deposit apart from the room rate although its refundable upon check out. Over-all, the hotel and its location is definitely two thumbs up.

            Reviewed June 08, 2019
            8.8
            Excellent
            Grecin from United Arab Emirates
            Couple
            Standard
            Stayed 3 nights in May 2019

            No fridge”

            They gave me a bigger room since the room is booked is not available (smaller room). I was pleased then, however i figured that the air conditioning is very weak. Maybe if they found me a smaller room, that AC unit will be enough to cool the area. One my first night, i literally had to remove my blanket while sleeping. No fridge. I did not notice this while i was booking my reservation.

            Reviewed May 27, 2019
            8.0
            Excellent
            Richard from Philippines
            Solo traveler
            Standard
            Stayed 2 nights in May 2019

            Affordable and comfortable stay”

            Checked in for 4 days and 3 nights. Do not expect a posh and fancy hotel since this is considered as a boutique hotel. Small yet the rooms are big enough for 2 or even 3. Staff are polite and professional and check in and check out was fast. You are required to deposit 1000php for incidental damages if any and is refundable upon check out. Overall, thank you agoda for the 5 % discount and $10.00 agoda cash given as a gift for frequently using agoda!

            Reviewed May 16, 2019
            9.2
            Exceptional
            Daniel from Norway
            Solo traveler
            Standard
            Stayed 6 nights in April 2019

            Pillows is not the best at Pillows!”

            This hotel market itself that you should stay there as they have so nice pilows. They are nice, but the best thing about this hotel is the friendly and servise minded staff. Especially the nice girls in the reception on my latest stay there. Unfortunantly "We have nice girls" might be misunderstood in marketing, so I think the "We have nice pillows" is the way to advertise also in the future. Did not give full rating on facillities as the aircons in the two rooms I stayed in was too noise, and that it is impossible to open the windows in most rooms. But it was only small details.

            Reviewed May 08, 2019
            7.2
            Very good
            Jomer from Philippines
            Couple
            Standard
            Stayed 1 night in July 2019

            Very good”

            poor signal for globe user.good thing about it is their fast wifi connection.

            Reviewed July 22, 2019
            7.2
            Very good
            Oi from Hong Kong
            Solo traveler
            Standard
            Stayed 1 night in May 2019

            Can be better”

            Location is convenient but not near main street. Staff seems like always busy and have no time to serve me. They don’t help me to book a taxi even though I requested and they promised one day ago. Luckily I can take a Grab to the airport on time.

            Reviewed July 07, 2019
            2.0
            marc from United States
            Solo traveler
            Standard
            Stayed 4 nights in June 2019

            Terrible waste of money”

            Horrible. If it's not done half assed, them you're not in the Philippines. Saying this place is a step above Sogo would be too generous. Place in every category was horrible. Save your frustration and spend your time and money elsewhere at a real hotel.

            Reviewed July 05, 2019
            6.8
            Good
            margaret from Philippines
            Business traveler
            Standard
            Stayed 2 nights in June 2019

            Good”

            There is one male front desk staff who could use a smile. Their people in the restaurant could also use common sense by letting the guests sign once they receive the food or go to the table once they are finished. Ive had several instances that i was called to sign when i am already standing by the elevator. The cashier even had the look implying that i go to her instead of her going to me. It is just a few steps and its not a big deal but a please would be nice rather than to see a glare.

            Reviewed July 05, 2019
            6.0
            Paul from China
            Solo traveler
            Standard
            Stayed 3 nights in June 2019

            Average hotel”

            Photos don't reflect that rooms are now old and dated. Cleaning needs improvement. I was surprised to go out of the hotel and come back at 5.30 to see them only then cleaning my room... I can only assume they are understaffed. Competition with new hotels in same price range means they need to improve.. wouldn't stay again.

            Reviewed July 02, 2019
            6.8
            Good
            Jason from Philippines
            Couple
            Standard
            Stayed 2 nights in June 2019

            Good breakfast, overpriced hotel”

            Apart from breakfast , the menu offers microwave food. Unless you like very sweet lasagne that has never seen a lasagne recipe or very very salty carbonara stay clear. Sausage and fries ok. Oily ribs.

            Reviewed June 28, 2019
            12345
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            Pillows Hotel Cebu
            |Excellent 8.2
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            Experiences on Agoda. Because your room is just the beginning.

            • Excellent location
            • Ayala Center Cebu
            • Cebu South Bus Terminal is within 1.53 km