Pine Garden Hotel
Free Wi-Fi
2018

Pine Garden Hotel

Lot 12732, Block 16, Jalan Tun Jugah, Kuching City Center, Kuching, Malaysia, 93350
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Superior Twin bed Pine Garden Hotel
Superior Twin bed
    Removed from saved list
    Lobby Pine Garden Hotel
    Interior view Pine Garden Hotel
    Interior view Pine Garden Hotel
    Superior Twin bed Pine Garden Hotel
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    Exterior view Pine Garden Hotel

    Guest reviews

    8.2
    Excellent
    /10
    (1474 reviews)See what guests said
    7.2
    Very good

    "Comfort room with great location"

    Churn

    -

    January 6, 2019

    8.4
    Excellent cleanliness
    Recommended by 97% of guests

    Property highlights

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Laundry service

    Excellent
    Location
    8.4
    See map
    Excellent location
    Nearby
    Popular
  • CityOne Megamall210 m
  • Lighthouse Bar380 m
  • Frontier International Stockist Center400 m
  • Borneo Artifact880 m
  • Malaysia-China Friendship Park1.2 km
  • Sarawak Specialist Hospital & Medical Centre1.33 km
  • Fortuneland Health Services Centre1.64 km
  • Kh Wong Surgical Specialist Clinic1.73 km
  • Mestika Unik Sdn Bhd1.74 km
  • Timberland Medical Centre1.78 km
  • This property is in high demand!

    Booked 13 times since yesterday

    Value for money8.3
    Distance to city center3 km
    Location rating8.4
    Nearest airportKuching International Airport (KCH)
    Distance to airport3.8 km
    Select your room
    Deluxe King
    Deluxe King
    ...
    • Room size: 19 m²/205 ft²
    • Street view
    • 1 king bed
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    Superior Twin bed
    Superior Twin bed
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 2 single beds
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    Deluxe Queen
    Deluxe Queen
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
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    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 18 m²/194 ft²
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    Deluxe Triple Room
    Deluxe Triple Room
    ...
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      Deluxe Room
      Deluxe Room
      ...
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        Superior Room
        Superior Room
        ...
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          Superior Room
          Superior Room
          ...
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            Have a question for Pine Garden Hotel?

            What people love about the property

            • 9.6
              Exceptional

              "Staff are approachable and very accommodating."

              mary J.

              |

              November 6, 2018

            • 8.0
              Very good

              "Room clean ,staffs friendly,location good"

              TING

              |

              March 15, 2017

            • 8.8
              Excellent

              "Nice room design, clean and new."

              YING P.

              |

              February 1, 2017

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            More about Pine Garden Hotel

            More about Pine Garden Hotel

            8.8
            Excellent

            "The hotel smells fresh and clean"

            john W.

            |

            June 8, 2018

            An overview

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            What they offer

            8.4
            Excellent

            "Room is nice size and clean."

            Daniel

            |

            September 7, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Real reviews from real guests

            Agoda Reviews (1474)Booking.com Reviews (457)
            8.2
            /
            10
            Cleanliness8.4
            Facilities7.5
            Location8.4
            Service8.1
            Value for money8.3
            Provided by verified guests of Agoda
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            All guests (1474)
            All room types

            Show reviews that mention 

            Showing 383 verified guest comments
            12345
            6.8
            Good
            Yahutazi from Malaysia
            Solo traveler
            Deluxe King
            Stayed 1 night in April 2019
            Room is not sound proofed”
            There was incident of too loud water pump sound in my room. I asked for room replacement but then the hotel offered me single room (downgraded my room to be exact) I demanding for refund if they downgrade my room but they insisted not to pay me cash balance for the room price different. They offer me another room since my room type is no longer available but then I have to pay extra RM50 that will cost me RM210 for one night stay at this hotel and it is ridiculous! Luckily the sound from water pump pressure is resolved and I don’t need to change my room either. And the next morning, I can hear clearly someone next to my room talk loudly and clearly. That noise disturb me from sleeping badly. To make it worse, I can clearly hear hammer sound clearly as if they are doing renovation in the hotel room. Overall, it was my nightmare staying here for my second time. It was not worth it and not valued for money all.
            Reviewed April 29, 2019
            10.0
            Exceptional
            Khoo from Malaysia
            Group
            Superior Twin bed
            Stayed 3 nights in April 2019
            Nice 👍🏻 strategic place ”
            Can be consider for next trip . New hotel and clean 🧽
            Reviewed April 22, 2019
            10.0
            Exceptional
            Hafiz from Malaysia
            Business traveler
            Deluxe King
            Stayed 1 night in April 2019
            near”
            near to airport, just beside shopping complex
            Reviewed April 17, 2019
            10.0
            Exceptional
            KUNG from Malaysia
            Couple
            Superior Twin bed
            Stayed 1 night in November 2018
            Exceptional”
            good
            Reviewed April 16, 2019
            10.0
            Exceptional
            KUNG from Malaysia
            Couple
            Superior Twin bed
            Stayed 1 night in March 2019
            Exceptional”
            good
            Reviewed April 16, 2019
            6.4
            Good
            Churn from Malaysia
            Family with young children
            Deluxe King
            Stayed 2 nights in April 2019
            Great location and comfort room”
            Shower place too small
            Reviewed April 16, 2019
            8.8
            Excellent
            Amirul from Malaysia
            Couple
            Deluxe King
            Stayed 1 night in March 2019
            Good”
            Mostly , the hotel is good , friendly stuff, nice view, but they really need an upgrade for the breakfast, ala carte ?.. nice bed.
            Reviewed April 01, 2019
            6.4
            Good
            Izkandar from Malaysia
            Family with young children
            Superior Twin bed
            Stayed 1 night in March 2019
            Good”
            Since me n husband travelling with our kids,we wanted non smoking room.We already mentioned non smoking room b4 we purchased the hotel rooms.After we reached the hotel and checkin, we go straight to the lift n press level 3, the lift is open when we reached level 3 and from that i can smell the smoking..then we go straight to the room..and reached the room i still can smell the smoke outside and inside my room..hopefully the management can take it seriously bout this matters
            Reviewed March 26, 2019
            10.0
            Exceptional
            Regina from Malaysia
            Couple
            Superior Twin bed
            Stayed 1 night in October 2018
            Better than expected”
            The room i stayed in is perfect. The bed is super comfortable, the rain shower is soothing, the room is very cozy and you have enough space to put your bags and walk around. My view was the housing area behind the hotel, which was nice.. The aircond is cold and you can tell that the cleanliness of the rooms are well taken care of. I had problems paying with my debit card and the staff at the front desk were understanding and patient about it. Security at this hotel, you can say strict in a good way because the guard really watch your cars. I'd definitely come by this hotel again. Not only cheap, but it comes with A+ service. 😊
            Reviewed October 14, 2018
            I’m really pleased to read you enjoyed your stay with us. Your kind recognition towards us is very much appreciated. Should you are back to Kuching, we hopes we can welcome you back to Pine Garden. Cheers, Ivan.C
            Responded November 06, 2018
            Pine Garden Hotel
            8.4
            Excellent
            Daniel from Brunei Darussalam
            Solo traveler
            Deluxe King
            Stayed 2 nights in August 2018
            Excellent location and clean room”
            Room is nice size and clean. The king bed was huge and comfortable. Lots of power plugs available. This hotel has excellent location and also private parking. Walk across for cityone mall and few minutes walk the other side for 101 food centre. Only thing is the restaurant is another separate building so you have to walk across for your breakfast and could be inconvenient if it rained.
            Reviewed September 07, 2018
            I’m really pleased to read you enjoyed your stay with us. Your kind recognition towards us is very much appreciated. Should you are back to Kuching, we hopes we can welcome you back to Pine Garden. Cheers, Ivan.C
            Responded November 06, 2018
            Pine Garden Hotel
            9.6
            Exceptional
            Jessica from Malaysia
            Couple
            Deluxe King
            Stayed 1 night in July 2018
            BREAKFAST LOCATION”
            Room is well prepared and clean. The wall and floor soundproof material should be improved, cause it tend to be noisy at night. Also, the breakfast buffet location is located at another building and I think it will be a problem during raining season. Overall, it's nice.
            Reviewed July 24, 2018
            I’m really pleased to read you enjoyed your stay with us. Your kind recognition towards us is very much appreciated. Should you are back to Kuching, we hopes we can welcome you back to Pine Garden. Cheers, Ivan.C
            Responded November 06, 2018
            Pine Garden Hotel
            8.0
            Excellent
            Ngie from Malaysia
            Business traveler
            Deluxe King
            Stayed 1 night in December 2018
            Nice hotel”
            Clean hotel, good location, yummy breakfast. Value for money.
            Reviewed April 21, 2019
            6.8
            Good
            TING
            Solo traveler
            Deluxe King
            Stayed 2 nights in March 2019
            Overall good”
            Budget, only the room found few cockroaches
            Reviewed April 01, 2019
            Dear Ting, Thank you for taking the time to review us and please allow me to personally apologize for the service lapsed and inconvenience caused. There are no excuses on this and i already instrut our appointed pest controller and housekeeping team for firm action. I will follow up with my teams and I do agree it is not acceptable. please feels free let me know should you are back to Kuching, we hopes we can welcome you back to Pine Garden. Yours Sincerely, Ivan Chai
            Responded April 05, 2019
            Pine Garden Hotel
            10.0
            Exceptional
            Amilisah from Malaysia
            Solo traveler
            Deluxe King
            Stayed 2 nights in October 2018
            Everything is nice!”
            Bright colors of the hotel from outside really attractive, located near the airport and next to shopping mall, easy to get transportation (especially grab) and the room is so elegant. I love the fluffy bed!
            Reviewed December 15, 2018
            Hi Amilisah, we are pleased to read that you experienced a delightful stay, liked our rooms and bed. Thanks for choosing Pine Garden Hotel, give us a-buzz when you plan your next Kuching adventure so that we can continue to look after your stay. Cheers, Ivan.C
            Responded December 28, 2018
            Pine Garden Hotel
            9.6
            Exceptional
            mary from Philippines
            Group
            Superior Twin bed
            Stayed 2 nights in November 2018
            Good Hotel accommodation ”
            the hotel allowed us to check in early at 9am instead of 2pm... they also allowed us to check out late at 2pm instead of 11am.. Staff are approachable and very accommodating.. hotel is just 5mins away from airport!!!
            Reviewed November 06, 2018
            I’m really pleased to read you enjoyed your stay with us. Your kind recognition towards us is very much appreciated. Should you are back to Kuching, we hopes we can welcome you back to Pine Garden. Cheers, Ivan.C
            Responded November 06, 2018
            Pine Garden Hotel
            8.8
            Excellent
            GOH from Singapore
            Couple
            Deluxe King
            Stayed 1 night in March 2019
            Repeated stay, excellent location”
            Excellent location, convenient, comes with breakfast
            Reviewed March 27, 2019
            8.0
            Excellent
            bee from Malaysia
            Couple
            Deluxe Queen
            Stayed 3 nights in March 2019
            location”
            room is clean location walking distance to 101 food court (a bit expensive) and shops cheap reflexology shops nearby will recommend to friends
            Reviewed March 21, 2019
            8.0
            Excellent
            bee from Malaysia
            Couple
            Deluxe King
            Stayed 3 nights in March 2019
            location”
            room is clean location walking distance to 101 food court (a bit expensive) and shops cheap reflexology shops nearby will recommend to friends
            Reviewed March 21, 2019
            8.0
            Excellent
            bee from Malaysia
            Couple
            Deluxe Queen
            Stayed 3 nights in March 2019
            location”
            room is clean location walking distance to 101 food court (a bit expensive) and shops cheap reflexology shops nearby will recommend to friends
            Reviewed March 21, 2019
            10.0
            Exceptional
            Aping from Malaysia
            Couple
            Superior Twin bed
            Stayed 3 nights in March 2019
            nil”
            nil
            Reviewed March 19, 2019
            12345
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