Pine Garden Hotel
2018

Pine Garden Hotel

Lot 12732, Block 16, Jalan Tun Jugah, Kuching City Center, Kuching, Malaysia, 93350
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Superior Twin Bed Pine Garden Hotel
Superior Twin Bed
    Removed from saved list
    Lobby Pine Garden Hotel
    Interior view Pine Garden Hotel
    Interior view Pine Garden Hotel
    Superior Twin Bed Pine Garden Hotel
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    Exterior view Pine Garden Hotel

    Guest reviews

    8.1
    Excellent
    /10
    (1289 reviews)See what guests said
    7.2
    Very good

    "Comfort room with great location"

    Churn

    -

    January 6, 2019

    8.4
    Excellent cleanliness
    Recommended by 94% of guests

    Property highlights

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Laundry service

    This property is in high demand!Booked 15 times since yesterday | 5 travelers are looking at this property right now
    Excellent
    Location
    8.4
    See map
    Excellent location
    Nearby
    Popular
  • CityOne Megamall210 m
  • Borneo Artifact880 m
  • Malaysia-China Friendship Park1.2 km
  • Sarawak Orchid Garden3.65 km
  • Kuching Civic Centre3.74 km
  • Sri Srinivasagar Temple3.74 km
  • Islamic Museum4.11 km
  • Sarawak Museum4.13 km
  • Unika Borneo Art & Artifacts4.23 km
  • Tua Pek Kong4.25 km
  • Value for money8.3
    Distance to city center3 km
    Location rating8.4
    Nearest airportKuching International Airport (KCH)
    Distance to airport3.8 km
    Select your room
    Deluxe King
    Deluxe King
    ...
    • Room size: 19 m²/205 ft²
    • Street view
    • 1 king bed
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    Superior Twin Bed
    Superior Twin Bed
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 2 single beds
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    Deluxe Queen
    Deluxe Queen
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
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    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 18 m²/194 ft²
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    Gao Ji Shuang Chuang Fang
    Gao Ji Shuang Chuang Fang
    ...
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      Hao Hua Shuang Ren Fang
      Hao Hua Shuang Ren Fang
      ...
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        Hao Hua San Ren Fang , 3 Zhang Dan Ren Chuang
        Hao Hua San Ren Fang , 3 Zhang Dan Ren Chuang
        ...
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          Hao Hua Ke Fang , 1 Zhang Te Da Chuang
          Hao Hua Ke Fang , 1 Zhang Te Da Chuang
          ...
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            Superior Room
            Superior Room
            ...
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              What people love about the property

              • 8.8
                Excellent

                "Nice room design, clean and new."

                YING P.

                |

                February 1, 2017

              • 8.0
                Very good

                "Room is clean and staff is friendly and service is good"

                Chor H.

                |

                April 27, 2018

              • 7.6
                Very good

                "I always choose Pine Garden Hotel because of its strategic location which is just few minutes drive to Viva City, The Spring and Aeon Mall."

                Siew U.

                |

                June 4, 2018

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              More about Pine Garden Hotel

              More about Pine Garden Hotel

              8.0
              Very good

              "Room clean ,staffs friendly,location good"

              TING

              |

              March 15, 2017

              An overview

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              What they offer

              9.6
              Exceptional

              "Staff are approachable and very accommodating."

              mary J.

              |

              November 6, 2018

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Real reviews from real guests

              Agoda Reviews (1289)Booking.com Reviews (489)
              8.1
              /
              10
              Cleanliness8.4
              Facilities7.5
              Location8.4
              Service8.1
              Value for money8.3
              Provided by verified guests of Agoda
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              All guests (1289)
              All room types

              Show reviews that mention 

              Showing 339 verified guest comments
              12345
              8.0
              Excellent
              Nur from Malaysia
              Business traveler
              Superior Twin Bed
              Stayed 2 nights in February 2019
              Great location and clean room ”
              Very accessible to go around with friendly staffs
              Reviewed February 13, 2019
              6.4
              Good
              Zoe from Australia
              Family with young children
              Superior Twin Bed
              Stayed 6 nights in February 2019
              Good”
              Comfy beds and rooms are quite clean. Right next to a shopping mall (which can be a bit quiet/run down) & 7mins away from some local eateries. Good value for a place to lay your head. Only con to this place is that rooms are not very soundproof - can hear people walking/talking outside on the corridor. Even when housekeeping is cleaning a room nearby, or talking to each other or on their walkie talkies. Oh, towels are a bit 'old' and grey in colour - suggest that they change to new towels or even clean with bleach to whiten it?
              Reviewed February 12, 2019
              Hi Zoe, We sincerely apologies for the service lapsed & inconvenience caused, especially on the noise disturbance and towels. I already highlighted your concern with the Department Head of Housekeeping for their action on the towel and noise insulation issues to the owner representative so we are able to do further enhancement on this. Should you travel back to kuching and giving us the opportunity to welcome you back to Pine Garden Hotel, please feel free let us know so I may able to assist you with your accommodation requirements and ensure you have a pleasant stay with us. Yours Sincerely, Ivan.C
              Responded February 13, 2019
              Pine Garden Hotel
              10.0
              Exceptional
              Regina from Malaysia
              Couple
              Superior Twin Bed
              Stayed 1 night in October 2018
              Better than expected”
              The room i stayed in is perfect. The bed is super comfortable, the rain shower is soothing, the room is very cozy and you have enough space to put your bags and walk around. My view was the housing area behind the hotel, which was nice.. The aircond is cold and you can tell that the cleanliness of the rooms are well taken care of. I had problems paying with my debit card and the staff at the front desk were understanding and patient about it. Security at this hotel, you can say strict in a good way because the guard really watch your cars. I'd definitely come by this hotel again. Not only cheap, but it comes with A+ service. 😊
              Reviewed October 14, 2018
              I’m really pleased to read you enjoyed your stay with us. Your kind recognition towards us is very much appreciated. Should you are back to Kuching, we hopes we can welcome you back to Pine Garden. Cheers, Ivan.C
              Responded November 06, 2018
              Pine Garden Hotel
              8.4
              Excellent
              Daniel from Brunei Darussalam
              Solo traveler
              Deluxe King
              Stayed 2 nights in August 2018
              Excellent location and clean room”
              Room is nice size and clean. The king bed was huge and comfortable. Lots of power plugs available. This hotel has excellent location and also private parking. Walk across for cityone mall and few minutes walk the other side for 101 food centre. Only thing is the restaurant is another separate building so you have to walk across for your breakfast and could be inconvenient if it rained.
              Reviewed September 07, 2018
              I’m really pleased to read you enjoyed your stay with us. Your kind recognition towards us is very much appreciated. Should you are back to Kuching, we hopes we can welcome you back to Pine Garden. Cheers, Ivan.C
              Responded November 06, 2018
              Pine Garden Hotel
              8.0
              Excellent
              Joanne
              Business traveler
              Superior Twin Bed
              Stayed 3 nights in January 2019
              good”
              good
              Reviewed February 13, 2019
              10.0
              Exceptional
              muhammad from Malaysia
              Business traveler
              Superior Twin Bed
              Stayed 1 night in January 2019
              Near to shopping mall”
              Near to vivo and megamall Can eat sugarbun inside megamall. Room is clean n tidy, friendly staff and easy to accsess to the attraction place waterfront.
              Reviewed January 31, 2019
              8.8
              Excellent
              NANCY from Malaysia
              Business traveler
              Superior Twin Bed
              Stayed 1 night in January 2019
              good”
              good
              Reviewed January 22, 2019
              10.0
              Exceptional
              Amilisah from Malaysia
              Solo traveler
              Deluxe King
              Stayed 2 nights in October 2018
              Everything is nice!”
              Bright colors of the hotel from outside really attractive, located near the airport and next to shopping mall, easy to get transportation (especially grab) and the room is so elegant. I love the fluffy bed!
              Reviewed December 15, 2018
              Hi Amilisah, we are pleased to read that you experienced a delightful stay, liked our rooms and bed. Thanks for choosing Pine Garden Hotel, give us a-buzz when you plan your next Kuching adventure so that we can continue to look after your stay. Cheers, Ivan.C
              Responded December 28, 2018
              Pine Garden Hotel
              9.6
              Exceptional
              Jessica from Malaysia
              Couple
              Deluxe King
              Stayed 1 night in July 2018
              BREAKFAST LOCATION”
              Room is well prepared and clean. The wall and floor soundproof material should be improved, cause it tend to be noisy at night. Also, the breakfast buffet location is located at another building and I think it will be a problem during raining season. Overall, it's nice.
              Reviewed July 24, 2018
              I’m really pleased to read you enjoyed your stay with us. Your kind recognition towards us is very much appreciated. Should you are back to Kuching, we hopes we can welcome you back to Pine Garden. Cheers, Ivan.C
              Responded November 06, 2018
              Pine Garden Hotel
              7.6
              Very good
              Ying from Malaysia
              Solo traveler
              Superior Twin Bed
              Stayed 1 night in January 2019
              The price is reasonable and the room is clean”
              The plus is: it is next to a mall so for those without a car, they can find food or a place to shop . My only complaint is the pillow is too high/thick.
              Reviewed January 31, 2019
              9.6
              Exceptional
              mary from Philippines
              Group
              Superior Twin Bed
              Stayed 2 nights in November 2018
              Good Hotel accommodation ”
              the hotel allowed us to check in early at 9am instead of 2pm... they also allowed us to check out late at 2pm instead of 11am.. Staff are approachable and very accommodating.. hotel is just 5mins away from airport!!!
              Reviewed November 06, 2018
              I’m really pleased to read you enjoyed your stay with us. Your kind recognition towards us is very much appreciated. Should you are back to Kuching, we hopes we can welcome you back to Pine Garden. Cheers, Ivan.C
              Responded November 06, 2018
              Pine Garden Hotel
              9.2
              Exceptional
              YE from Malaysia
              Business traveler
              Deluxe King
              Stayed 3 nights in October 2018
              Pleasant hotel with a good location ”
              It was a pleasant stay, comfortable bed & pillows and the room is clean. It has a great location with a mall right next to it & it’s very near to the airport. A great hotel choice & would definitely be back again!
              Reviewed October 21, 2018
              I’m really pleased to read you enjoyed your stay with us. Your kind recognition towards us is very much appreciated. Should you are back to Kuching, we hopes we can welcome you back to Pine Garden. Cheers, Ivan.C
              Responded November 06, 2018
              Pine Garden Hotel
              9.6
              Exceptional
              Chai from Malaysia
              Couple
              Superior Twin Bed
              Stayed 3 nights in January 2019
              Exceptional”
              Excellent location & very near to Airport. Staff are so friendly & helpful. Rooms are so clean & well maintain. Value for money. Convenience place to find near by food court & shopping mall.
              Reviewed January 15, 2019
              8.4
              Excellent
              stacie from United States
              Couple
              Superior Twin Bed
              Stayed 10 nights in December 2018
              Clean and good location”
              Hotel is clean and good location However, breakfast menu is almost same everyday, and reception staffs are not kind at all.
              Reviewed January 07, 2019
              9.6
              Exceptional
              Chong from Malaysia
              Business traveler
              Deluxe King
              Stayed 1 night in December 2018
              A good stay ”
              Nearby 101 hawker center and CITY one mall. New hotel with relatively new and good amenities. A good pick!
              Reviewed December 14, 2018
              8.0
              Excellent
              wong from Malaysia
              Couple
              Deluxe Queen
              Stayed 1 night in December 2018
              very good!”
              overall the place is very good and comfortable!
              Reviewed December 12, 2018
              8.8
              Excellent
              Kim from Malaysia
              Business traveler
              Deluxe King
              Stayed 1 night in December 2018
              New and Clean Hotel”
              Good price, comfort bed, very clean.
              Reviewed December 12, 2018
              9.6
              Exceptional
              KOH from Malaysia
              Business traveler
              Superior Twin Bed
              Stayed 3 nights in December 2018
              Exceptional”
              Improve on breakfast
              Reviewed December 11, 2018
              10.0
              Exceptional
              Salmi from Malaysia
              Couple
              Deluxe Queen
              Stayed 2 nights in December 2018
              nice & clean”
              clean room, comfortable, available parking space, security is good- need to scan card before using the hotel lift to guest rooms, just next to city one mall
              Reviewed December 04, 2018
              8.4
              Excellent
              Ann from Malaysia
              Couple
              Deluxe King
              Stayed 2 nights in November 2018
              Cleanliness ”
              There were yellow stains on the pillow case and bedsheets. Location is good.
              Reviewed November 29, 2018
              12345
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