Pine Garden Hotel
Superior Twin bed Pine Garden Hotel
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Interior view Pine Garden Hotel
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8.2
Excellent
2.4% this month
/10
(1723 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location
Parking
FREE
  • CityOne Megamall210 m
  • Lighthouse Bar380 m
  • Frontier International Stockist Center400 m
  • Borneo Artifact880 m
  • Malaysia-China Friendship Park1.2 km
  • Sarawak Specialist Hospital & Medical Centre1.33 km
  • Fortuneland Health Services Centre1.64 km
  • Kh Wong Surgical Specialist Clinic1.73 km
  • Mestika Unik Sdn Bhd1.74 km
  • Timberland Medical Centre1.78 km
  • Free Wi-Fi
    2018

    Pine Garden Hotel

    Lot 12732, Block 16, Jalan Tun Jugah, Kuching City Center, Kuching, Malaysia, 93350 - See map
    "Clean room, comfortable, available parking space, security is good- need to scan card before using the hotel lift to guest rooms, just next to city..."
    Salmi - December 4, 2018
    Exceptional reputation
    Recommended by 96% of guests
    Excellent cleanliness
    8.5 rating for cleanliness
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Laundry service

    • Smoking area

    This property is in high demand!

    Booked 175 times | 7 travelers are looking at this property right now

    Property ranking|Compared to 612 Kuching properties
    See all rankings
    Review score - United States
    8.7/10
    Couples review score
    8.5/10
    Cleanliness score
    8.5/10
    Value for money score
    8.4/10
    Better than
    97
    %
    of Kuching properties
    Better than
    94
    %
    of Kuching properties
    Better than
    93
    %
    of Kuching properties
    Better than
    91
    %
    of Kuching properties
    Value for money8.4
    Distance to city center3 km
    Location rating8.4
    Nearest airportKuching International Airport (KCH)
    Distance to airport3.8 km

    Rooms available at Pine Garden Hotel

    Deluxe King
    Deluxe King
    ...
    • Room size: 19 m²/205 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Superior Twin bed
    Superior Twin bed
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Deluxe Queen
    Deluxe Queen
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 18 m²/194 ft²
    Enter dates to see prices
    Deluxe Triple Single
    Deluxe Triple Single
    ...
    • Shower
    Enter dates to see prices
    Twin room - Single use - Superior
    Twin room - Single use - Superior
    ...
      Enter dates to see prices
      Twin Superior
      Twin Superior
      ...
        Enter dates to see prices
        Double room - Single use - De Luxe
        Double room - Single use - De Luxe
        ...
          Enter dates to see prices
          Deluxe Double Room (One queen and one single bed)
          Deluxe Double Room (One queen and one single bed)
          ...
            Enter dates to see prices
            Double room King bed - De Luxe
            Double room King bed - De Luxe
            ...
              Enter dates to see prices

              What people love about Pine Garden Hotel

              • 7.2
                Very good
                Location

                "Comfort room with great location"

                Churn

                |

                January 6, 2019

              • 8.8
                Excellent
                Cleanliness

                "Nice room design, clean and new."

                YING P.

                |

                February 1, 2017

              • 8.0
                Very good
                Staff 

                "Room is clean and staff is friendly and service is good"

                Chor H.

                |

                April 27, 2018

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              More about Pine Garden Hotel

              More about Pine Garden Hotel

              9.6
              Exceptional

              "Staff are approachable and very accommodating."

              mary J.

              |

              November 6, 2018

              An overview

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              What they offer

              8.0
              Very good

              "Overall the place is very good and comfortable!"

              wong

              |

              December 12, 2018

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Reviews of Pine Garden Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (1723)Booking.com Reviews (424)
              8.2
              /
              10
              Excellent
              2.4% this month
              Cleanliness8.5
              Facilities7.5
              Location8.4
              Service8.2
              Value for money8.4
              Rating
              9+ Exceptional (176)
              8-9 Excellent (60)
              7-8 Very Good (117)
              6-7 Good (43)
              <6 Below Expectation (40)
              Time of the year
              Mar - May (112)
              Jun - Aug (103)
              Sep - Nov (106)
              Dec - Feb (115)
              All guests (1723)
              All room types
              All languages

              Show reviews that mention 

              Showing 436 verified guest comments
              12345
              9.6
              Exceptional
              JIAYI from Malaysia
              Business traveler
              Deluxe Queen
              Stayed 1 night in July 2019

              Not bad overall”

              The room is clean and comfy. Everything is fine. Just some disappointment that the staff didn't take initiative to bring me to the cafe with umbrella during rainy days, they only pass me the umbrella when I request.

              Reviewed July 25, 2019
              7.6
              Very good
              Lam from Malaysia
              Business traveler
              Deluxe Queen
              Stayed 2 nights in May 2019

              Very good stay”

              It was a good stay at this hotel. The room is clean. Although the hotel next to main road, the sound proof in the room is very good. The only draw back is we have to take breakfast at another building besides the hotel. We could not proceed to the building on rainy day.

              Reviewed July 20, 2019
              10.0
              Exceptional
              Cherlynna from Malaysia
              Business traveler
              Superior Twin bed
              Stayed 5 nights in June 2019

              AWESOME :)”

              Our 5 nights stay was really comfy! Staff was really helpful, breakfast was nice, and most importantly location is realllyyyy close to Kuching Interntational Airport and town centre. Will definitely be back and stay at Pine Garden Hotel again.

              Reviewed July 02, 2019
              7.6
              Very good
              Lenny from Malaysia
              Business traveler
              Superior Twin bed
              Stayed 6 nights in July 2019

              First time Pine Gardener”

              Would be nice if amenities like hair dryer, etc are readily available in every room

              Reviewed July 25, 2019
              8.4
              Excellent
              lau from Malaysia
              Group
              Superior Twin bed
              Stayed 1 night in May 2019

              great hotel but sadly poor maintenance shopping mall beside ”

              It had been several stays for me in Kuching. It always my very first choice as the room is big and comfortable, worthy the fair price. However, due to the sudden incident happened in CItyOne shopping mall, a lot of shops had shut down. So I would recommend the guests to grab and travel to other shopping malls. By the way, this hotel is near to airport so it's very convenient to stay if you have early flight the next day to avoid traffic jam.

              Reviewed May 30, 2019
              9.2
              Exceptional
              CHUN from Malaysia
              Couple
              Deluxe King
              Stayed 1 night in May 2019

              clean and quite enviroment”

              i have been located 5th floor and I am very satisfy on this level which is I believe is the highest floor. room was clean and everything is fine , definitely will stay here again for next visit to kuching

              Reviewed May 08, 2019
              10.0
              Exceptional
              iwan from Malaysia
              Business traveler
              Superior Twin bed
              Stayed 1 night in July 2019

              Good”

              Good

              Reviewed July 24, 2019
              8.8
              Excellent
              CHIONG from Malaysia
              Couple
              Deluxe King
              Stayed 1 night in February 2019

              Overall is Okay, but the water Tap water pump is too weak....”

              Next door to hotel is Cityone shopping mall, Bfast is limited to few type Vercimili, Char Kuey Tiaw, eggs, juices drink, milk , butter toast, the Check in is Smooth, Once Check in to our Room we checked everything is fine, but after few hours, the water tap running snail slow and only output very hot water, my partner hands got shocked from the very hot water for trying to wash her face, I requested for maintenance checking, he only came to our room after 6 hours, reasons unknown, the problems still persist even after maintenance guy coming for check, he tole me he is not able to fix it right away because it takes time to repair, so, we only can wash our teeth by filling up glasses from the sprinkler shower, i wont stay in this room again, but may try other room next time, will give them second chance!

              Reviewed July 06, 2019
              8.8
              Excellent
              CHUN from Malaysia
              Couple
              Deluxe King
              Stayed 1 night in July 2019

              new hotel , easy to located , near shooping mall”

              I am use to stay in this hotel .this is third time I stay. but this time not satisfy with the room 8215 too smelly with the smoking smell, defiantly will request a non smoking room on next time .

              Reviewed July 17, 2019
              6.0
              Adriel from Malaysia
              Couple
              Superior Twin bed
              Stayed 2 nights in July 2019

              Above average”

              The air conditioning is not working when I checked in. I can’t sleep due to a power shutdown or problem with the switch in my room. I was sweating inside the hotel room. The front desk could actually tell my room temperature. Why aren’t they ensure the air conditioning is on when the power is restored? Is there no power generator? They should not give me the room that is having problem with the switch and asking me to move another room during mid night. One of the worst stay I have experienced. The hotel didn’t apologize or make up for my sleepless night. They could have easily upgrade me to a better room for 2nd night but nothing is done.

              Reviewed July 18, 2019

              Hi Adriel, Thank you for taking the time share with us your feedback. Please allow us apologize for the service lapsed and inconvenience caused during your stay. There are no excuses on this, power supply outage during the period is out of our expectation. The power supply back online in 10 minutes after the incident, our genset supply only available for fire-system, bomba lift and emergency lighting in hotel building. As for your concerns on our air conditioning, our M&E associate already checked and is working well. After power outage, may need turn the switch ON again for it to operate normally. we also verified all the switch inside the room, trust it was in order. Again we sincerely apologize for your inconvenience caused. Please feels free let me know should you are back to Kuching, we hopes we can welcome you back to Pine Garden and assist you for your accommodation arrangement. Yours Sincerely, Ivan Chai

              Show more
              Pine Garden Hotel
              9.6
              Exceptional
              Suyanto
              Family with young children
              Superior Twin bed
              Stayed 1 night in July 2019

              very nice”

              recommended, friendly and helpfull staff. clean and big room with a nice view.

              Reviewed July 09, 2019
              9.6
              Exceptional
              Suyanto
              Family with young children
              Superior Twin bed
              Stayed 1 night in July 2019

              new and comfortable”

              like a new hotel. clean, big room, comfortable, great view, friendly and helpful staff, next to the city one mall, good price, recommended

              Reviewed July 09, 2019
              10.0
              Exceptional
              abdul from Malaysia
              Family with young children
              Superior Twin bed
              Stayed 2 nights in July 2019

              GOOD”

              NANG SAJI BULEH

              Reviewed July 08, 2019
              10.0
              Exceptional
              KUNG from Malaysia
              Couple
              Superior Twin bed
              Stayed 1 night in June 2019

              good”

              good

              Reviewed June 28, 2019
              10.0
              Exceptional
              Regina from Malaysia
              Couple
              Superior Twin bed
              Stayed 1 night in October 2018

              Better than expected”

              The room i stayed in is perfect. The bed is super comfortable, the rain shower is soothing, the room is very cozy and you have enough space to put your bags and walk around. My view was the housing area behind the hotel, which was nice.. The aircond is cold and you can tell that the cleanliness of the rooms are well taken care of. I had problems paying with my debit card and the staff at the front desk were understanding and patient about it. Security at this hotel, you can say strict in a good way because the guard really watch your cars. I'd definitely come by this hotel again. Not only cheap, but it comes with A+ service. 😊

              Reviewed October 14, 2018

              I’m really pleased to read you enjoyed your stay with us. Your kind recognition towards us is very much appreciated. Should you are back to Kuching, we hopes we can welcome you back to Pine Garden. Cheers, Ivan.C

              Responded November 06, 2018
              Pine Garden Hotel
              8.4
              Excellent
              Daniel from Brunei Darussalam
              Solo traveler
              Deluxe King
              Stayed 2 nights in August 2018

              Excellent location and clean room”

              Room is nice size and clean. The king bed was huge and comfortable. Lots of power plugs available. This hotel has excellent location and also private parking. Walk across for cityone mall and few minutes walk the other side for 101 food centre. Only thing is the restaurant is another separate building so you have to walk across for your breakfast and could be inconvenient if it rained.

              Reviewed September 07, 2018

              I’m really pleased to read you enjoyed your stay with us. Your kind recognition towards us is very much appreciated. Should you are back to Kuching, we hopes we can welcome you back to Pine Garden. Cheers, Ivan.C

              Responded November 06, 2018
              Pine Garden Hotel
              6.8
              Good
              Angeline from Malaysia
              Solo traveler
              Superior Twin bed
              Stayed 2 nights in July 2019

              Convenient for short visit”

              Check in was a breeze by the reception staff. He is friendly and smiling. The room is spacious but the pillows were very hard. The sink have a weird smell every time I turn on the water. My request for slippers and hair dryer was promptly sent by the reception staff. The fridge was not cold even though I turned it to the coldest. However, the air con was great as it has individual control units for the room instead of centralized ones. If you are a light sleeper, this may not be a hotel to stay because people will come back late at night and the doors will close very loudly on their own. I was woken up multiple times at night due to the doors and people chatting at the corridor. The check out reception staff was not smiling and he looks moody. My key card could not work at 11.50am when I came back from brunch to get my luggage out of the room. You should at least give it 30 minutes before you block the key cards instead of me having to go down to the reception to get a new card.

              Reviewed July 09, 2019
              7.2
              Very good
              teo from Malaysia
              Business traveler
              Superior Twin bed
              Stayed 3 nights in June 2019

              Overall is good, only sound proof not really good”

              Overall is good

              Reviewed July 04, 2019
              6.4
              Good
              Izkandar from Malaysia
              Family with young children
              Superior Twin bed
              Stayed 1 night in March 2019

              Good”

              Since me n husband travelling with our kids,we wanted non smoking room.We already mentioned non smoking room b4 we purchased the hotel rooms.After we reached the hotel and checkin, we go straight to the lift n press level 3, the lift is open when we reached level 3 and from that i can smell the smoking..then we go straight to the room..and reached the room i still can smell the smoke outside and inside my room..hopefully the management can take it seriously bout this matters

              Reviewed March 26, 2019
              8.4
              Excellent
              Donna from Brunei Darussalam
              Couple
              Superior Twin bed
              Stayed 1 night in June 2019

              Stay for 1 night”

              Overall was a great stay and thanks for the service. Near to Cityone Mall and other food stalls.

              Reviewed June 20, 2019
              12345
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