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8.4

Excellent
/10
(1,738 reviews)See what guests said
Highly rated by guests – 86% would recommend
Housekeeping95
View38
Children's activities26
See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Legoland Malaysia 3.2 km
Danga Bay 10.5 km
Sultan Abu Bakar State Mosque 11.8 km
Paradigm Mall Johor Bahru 12.0 km
Johor Zoo 12.8 km
Johor Bahru City Square 13.3 km
Jalan Wong Ah Fook 13.3 km
Angry Birds Activity Park 13.3 km
Arulmigu Sri Rajakaliamman Glass Temple 13.8 km
KSL City Mall 14.4 km
Nearby landmarks
Sanrio Hello Kitty Town 510 m
Puteri Harbour 560 m
Puteri Harbour Satellite Clubhouse 610 m
Puteri Harbour International Ferry Terminal 660 m
Tanjung Tuan 1.2 km
Sungai Bahan Forest Reserve 1.4 km
Sungai Kemudi Forest Reserve 1.9 km
Paradiso Nuova Park 2.3 km
The Elysia Central Park 2.3 km
Gleneagles Hospital 2.6 km
Pinetree Marina Resort

"Clean, large space, brings me a happy experience and surprise me."

Chin - May 13, 2022
1-Bedroom Deluxe Apartment - Guestroom Pinetree Marina Resort
 Pinetree Marina Resort
Swimming pool [outdoor] Pinetree Marina Resort
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Pinetree Marina Resort

PERSIARAN TANJUNG, PENGKALAN PUTERI, ISKANDAR PUTERI JOHOR D.T MALAYSIA, Gelang Patah/Legoland, Johor Bahru, Malaysia, 79100 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Gelang Patah/Legoland part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 4 stars, this high-quality property provides guests with access to fitness center, steamroom and outdoor pool on-site.

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This property is in high demand!

14 travelers have booked today.

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "<br> <p>Due to COVID-19 circumstances, please note:<br> - Certain facilities and areas may be closed in accordance to government directives<br> - Additional safety and sanitation measures are in effect to protect the safety of guests and staff. Certain services and amenities may be limited or unavailable as a result<br> - Property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information during dates where such guidelines exist<br> - During dates where government guidelines exist (eg. during full lockdown), the property may only accept bookings from essential workers/permitted travellers. In such event, reasonable evidence must be provided on arrival and failure to do so may result in your booking being cancelled on arrival<br> - Guests are required to wear face mask in all public spaces and indoor common areas<br> Please contact the property for more information.</p>"
  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

  • Air conditioning

  • Daily housekeeping

Value for money8.7
Distance to city center15 km
Location rating8.1
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport24.1 km

Rooms available at Pinetree Marina Resort

3-Bedroom Premier Apartment
...
  • Room size: 159 m²/1711 ft²
  • Partial sea view
  • 1 king bed & 1 queen bed & ...
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2-Bedroom Premier Apartment
...
  • Room size: 113 m²/1216 ft²
  • Partial sea view
  • 1 king bed & 1 queen bed
Enter dates to see prices
1-Bedroom Deluxe Apartment
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 queen bed
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2-Bedroom Executive Apartment
...
  • Room size: 94 m²/1012 ft²
  • City view
  • 1 king bed & 1 queen bed
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Two-Bedroom Apartment
...
  • Room size: 94 m²/1012 ft²
  • City view
  • 2 single beds & 2 single be...
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2-Bedroom Twin Apartment
...
  • Room size: 94 m²/1012 ft²
  • City view
  • 2 single beds & 2 single be...
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One Bedroom Deluxe Room
...
  • Room size: 59 m²/635 ft²
  • 1 queen bed
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Deluxe Room
...
  • Room size: 59 m²/635 ft²
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Other
...
  • Room size: 62 m²/667 ft²
Enter dates to see prices
Two Bedroom Executive Room
...
  • Room size: 94 m²/1012 ft²
Enter dates to see prices

Frequently asked questions

Does Pinetree Marina Resort have a hot tub?

Pinetree Marina Resort does not have a hot tub.

What time is check-in and check-out at Pinetree Marina Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pinetree Marina Resort?

For those who wish to drive their own cars, Pinetree Marina Resort has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Johor Bahru with private transportation, the serviced apartment can arrange taxi service.

Is breakfast offered at Pinetree Marina Resort?

Wake up to a great continental breakfast at Pinetree Marina Resort. Halal breakfast is available for guests. There's an additional charge of 20 MYR for adults and 20 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

Can special events be hosted at Pinetree Marina Resort?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Pinetree Marina Resort. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Pinetree Marina Resort?

On-site venues and convenient event services make Pinetree Marina Resort an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Pinetree Marina Resort?

Pinetree Marina Resort does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Pinetree Marina Resort?

Pinetree Marina Resort’s neighborhood is Gelang Patah/Legoland which includes popular restaurants such as Harbour Cafe, Spice Grill and BacchusJ.

What popular shopping places are close to Pinetree Marina Resort?

Pinetree Marina Resort is located in Gelang Patah/Legoland area which features shopping places such as Mall of Medini, Aeon Mall Bukit Indah and Giant Hypermarket Nusa Bestari.

What are popular attractions near Pinetree Marina Resort?

Pinetree Marina Resort is located in Gelang Patah/Legoland area, which is famous for attractions such as Legoland Malaysia, Puteri Harbour and Puteri Harbour Satellite Clubhouse.

What popular natural sightseeing spots are close to Pinetree Marina Resort?

Pinetree Marina Resort is located within Gelang Patah/Legoland, which makes it conveniently close to natural sights including Tanjung Tuan, Sungai Bahan Forest Reserve and Sungai Kemudi Forest Reserve.

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Explore the neighborhood

What people love about Pinetree Marina Resort

  • 9.6

    Exceptional
    Spaciousness

    "Clean, large space, brings me a happy experience and surprise me."

    Chin

    |

    May 13, 2022

  • 7.2

    Very good
    Staff 

    "Lobby staff is good , she helps me find car driver to legoland."

    nugroho

    |

    May 7, 2022

  • 10

    Exceptional

    "My 1st time stay in Pinetree and everything was enjoyable."

    Mohd

    |

    May 6, 2022

Property ranking|Compared to 2,271 Johor Bahru properties
See all rankings
Room size
104 sqm.
Value for money score
8.7/10
Service score
8.5/10
Cleanliness score
8.6/10
Bigger than
99
%
of Johor Bahru properties
Better than
94
%
of Johor Bahru properties
Better than
94
%
of Johor Bahru properties
Better than
93
%
of Johor Bahru properties
Overall rating:

8.4

Excellent
1,738 reviews
Cleanliness
8.6
Facilities
8.1
Location
8.1
Read all reviews >
What travelers say they love:
Location wise also convenient.
Evieana from Malaysia
Couple
More about Pinetree Marina Resort

More about Pinetree Marina Resort

Pinetree Marina Resort

Explore all of Johor Bahru and its neighboring adventures with a stay at Pinetree Marina Resort. If you're looking for the excitement of theme parks like Legoland Malaysia, then you should start with a room at Pinetree Marina Resort just 3.2 km away.
Have a hassle-free trip while enjoying the services and amenities offered by Pinetree Marina Resort. Keep up with all your communications easily with the serviced apartment's free Wi-Fi. Taxi services provided by Pinetree Marina Resort makes it easy to plan your day trips, sightseeing, and more around Johor Bahru. Guests can enjoy free parking right at the serviced apartment.
Front desk service is provided at the serviced apartment including luggage storage. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the serviced apartment.
Enjoy the services offered at Pinetree Marina Resort from the convenience of your guestroom. For your comfort, some rooms at the serviced apartment are equipped with linen service and air conditioning. Rooms at Pinetree Marina Resort come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities including the cable TV is provided in some rooms.
In some select rooms, you can find a refrigerator, bottled water, instant coffee and instant tea at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Pinetree Marina Resort begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the serviced apartment. For the ultimate convenience, you can even have groceries delivered to your room at Pinetree Marina Resort, with their exclusive service.
Pinetree Marina Resort offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the steam room and sauna. Spend some time relaxing at the serviced apartment's pool. Check out the serviced apartment's fitness facility to stay fit and firm on vacation.
Get social at the serviced apartment's library and games room, where you can meet other guests.


Around the property

Experience Johor Bahru like a true local. Never forget your time in Johor Bahru with a special gift or trinket from Johor Bahru City Square just 13.2 km away.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 94% of the city's accommodation.
Facilities at this serviced apartment are rated higher than 93% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated it better than 93% of the city's other accommodations.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

32 mentions

Swimming Pool

22 mentions

Breakfast

8 mentions

Internet

7 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Pool with view
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bottle of water
  • Coffee shop
  • Grocery delivery
  • Kitchen

Services and conveniences

  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Kids facilities
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bicycle rental [free]
  • Closet
  • Clothes dryer
  • Clothes rack
  • Complimentary tea
  • Desk
  • Dining table
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Linens
  • Microwave
  • Non-smoking
  • Pool facilities
  • Refrigerator
  • Satellite/cable channels
  • Separate dining area
  • Separate living room
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Washing machine
  • Wi-Fi [free]
  • Window
Location
PERSIARAN TANJUNG, PENGKALAN PUTERI, ISKANDAR PUTERI JOHOR D.T MALAYSIA, Gelang Patah/Legoland, Johor Bahru, Malaysia, 79100
Excellent
Location

8.1

Airports

  • Seletar Airport (XSP) - Singapore
    24.1 km
  • Senai International Airport (JHB) - Malaysia
    25.3 km

Hospital or clinic

  • Gleneagles Hospital
    2.6 km

Shopping

  • Mall of Medini
    3.0 km

Cash withdrawal

  • ATM
    590 m 3 min drive
What's nearby

Popular landmarks

  • Legoland Malaysia
    3.2 km
  • Danga Bay
    10.5 km
  • Sultan Abu Bakar State Mosque
    11.8 km
  • Paradigm Mall Johor Bahru
    12.0 km
  • Johor Zoo
    12.8 km
  • Johor Bahru City Square
    13.3 km
  • Jalan Wong Ah Fook
    13.3 km
  • Angry Birds Activity Park
    13.3 km
  • Arulmigu Sri Rajakaliamman Glass Temple
    13.8 km
  • KSL City Mall
    14.4 km

Nearby landmarks

  • Sanrio Hello Kitty Town
    510 m
  • Puteri Harbour
    560 m
  • Puteri Harbour Satellite Clubhouse
    610 m
  • Puteri Harbour International Ferry Terminal
    660 m
  • Tanjung Tuan
    1.2 km
  • Sungai Bahan Forest Reserve
    1.4 km
  • Sungai Kemudi Forest Reserve
    1.9 km
  • Paradiso Nuova Park
    2.3 km
  • The Elysia Central Park
    2.3 km
  • Gleneagles Hospital
    2.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Full set of kitchen utensils are available for light cooking needs upon request with additional charges. Please contact the property directly for more details.
  • The property requires a refundable security deposit of RM 200 upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until12:00

Getting around

  • Distance from city center15 km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)20 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of floors25
  • Number of rooms 104
  • Room voltage240
  • Year property opened2018
  • Most recent renovation2018

Parking

  • Daily parking fee0 MYR
Property announcements


Due to COVID-19 circumstances, please note:
- Certain facilities and areas may be closed in accordance to government directives
- Additional safety and sanitation measures are in effect to protect the safety of guests and staff. Certain services and amenities may be limited or unavailable as a result
- Property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information during dates where such guidelines exist
- During dates where government guidelines exist (eg. during full lockdown), the property may only accept bookings from essential workers/permitted travellers. In such event, reasonable evidence must be provided on arrival and failure to do so may result in your booking being cancelled on arrival
- Guests are required to wear face mask in all public spaces and indoor common areas
Please contact the property for more information.

Reviews of Pinetree Marina Resort from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.6
Facilities8.1
Location8.1
Service8.5
Value for money8.7
High score for Johor Bahru
Rating
9+ Exceptional (195)
8-9 Excellent (93)
7-8 Very Good (125)
6-7 Good (35)
<6 Below Expectation (64)
Time of the year
Mar - May (106)
Jun - Aug (95)
Sep - Nov (125)
Dec - Feb (186)
All guests (1,320)
All room types
All languages

Show reviews that mention 

Showing 512 verified guest comments
12345
9.2
Exceptional
Manfei from Singapore
Family with young children
3-Bedroom Premier Apartment
Stayed 2 nights in June 2019

Spacious, clean and quality bed!”

We were really surprised to find with the high quality beds in Pinetree Marina! Most of the Service apartments comes with regular average beds that do not offer really comfortable sleep but the beds at Pinetree Marina are like those from 5-stars hotel! Really happy with our apartment - Clean, sleek, beautiful! The only complaints were a little stench that came from the sink cause I think it was quite clogged from previous usage and it was not draining well. The living room toilet had some stench as well which I believed could be related to the sewage system. Other than that, we were really satisifed and happy with the apartment. There's also a kid area including a library which is really nice, as well as a well equipped gym and a nice pool!

Reviewed June 18, 2019

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Dear Man Fei, Thank you for staying with us and we are glad to know that you had a comfortable and convenient stay in our Hotel during your recent visit to PINETREE MARINA RESORT. We look forward to your next stay soon. Thank you and have a nice day ahead. Warmest Regards, General Manager

Responded June 18, 2019
Pinetree Marina Resort
9.6
Exceptional
Merdah from Singapore
Family with young children
3-Bedroom Premier Apartment
Stayed 2 nights in March 2019

Super Huge Apartment!”

We r happy to stay at Pinetree Marina Resort as 1st of all we reached there at 1.30 pm and we they manage to get us the room early.Room was super spacious and clean!The staff are friendly & helpful as they helped us on booking a grab.10 mins walk to food cafe & 10 mins grab to Legoland.Overall is recommended!

Reviewed March 21, 2019

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Thank you very much for choosing PINETREE MARINA RESORT as your preferred stay. We are glad that you had enjoyed the close proximity of our Resort with Legoland. We are happy to hear that the services provided had met your needs and expectations. Such feedback inspires us to maintain the highest standard of hospitality. We look forward to welcoming you back. General Manager

Responded March 22, 2019
Pinetree Marina Resort
8.8
Excellent
Wai from Singapore
Family with young children
3-Bedroom Premier Apartment
Stayed 4 nights in June 2019

An excellent short trip”

The service apartment is near Legoland and there are free shuttle buses to Legoland and a few other places. Apart from a grab-and-go food counter and restaurants from the neighbouring Fraser Place apartment, be prepared to walk at least 10 -15 minutes under the hot sun to the next nearest restaurant or supermarket. It takes 20 minutes by foot under the hot sun to get to a few other restaurants located at Puteri Harbour. It is quite out of the way and one of the Grab drivers tried to impose a surcharge on us. That said, Pinetree is an excellent facility with an awesome floor-to-ceiling seaview and all that you would need during the stay. It is exceptionally clean as it is a new apartment. The staff are all very helpful and friendly. We had a great holiday and my little ones are clamouring to stay there again in future!

Reviewed July 03, 2019

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Dear Ms Wai, Thank you for spending your time and sharing your reviews on your recent stay in PINETREE MARINA RESORT. I am glad to learn that you had an enjoyable stay with us. For the Grab car services we will take note on this matter thank you for update us on this matter. We hope to welcome you back in near future so that we can create more great experience for your coming stays. Warmest Regards, General Manager

Responded July 04, 2019
Pinetree Marina Resort
10.0
Exceptional
Catherine from Macau SAR, China
Family with young children
2-Bedroom Executive Apartment
Stayed 3 nights in June 2019

Family w/ young childs must choose”

Super nearby the Hello kitty land where located overthere. Have a 24/7 catering at lobby. Can grab snacks n stuffs at hello kitty land side, hav supermarket, Japanese cuisine, cafe, nightlife Bar restaurant, Starbucks, pizza food, etc. Inside Pinetree, saluted on kids facilities as included outdoor slide, swimming pool n kids pool, a big library both for adults n kids, magazines, comics, story books, history records....very completely. However lobby without shoppers n blank is not too much good looking. 😅 Hope can have kiosks or more different kinds of restaurants can improve n upgraded the hotel famous.

Reviewed July 07, 2019

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Dear Mr Ronger, Thank you for spending your time and sharing your reviews on your recent stay in PINETREE MARINA RESORT. I am glad to learn that you had an enjoyable stay with us and giving us the idea to improve. We hope to welcome you back in near future so that we can create more great experience for your coming stays. Warmest Regards, General Manager

Responded July 09, 2019
Pinetree Marina Resort
7.2
Very good
Ong from Malaysia
Family with young children
2-Bedroom Premier Apartment
Stayed 2 nights in December 2019

Nice hotel ”

This is our 2nd time here as our children love this luxurious apartment. But this time we noticed that the apt has some wear and tear. The fuse to our 2nd bedroom kept tripping so the ceiling lights could not work. We have informed the front desk but no repairs were made. Luckily the aircond and bedside lamps still work. Then the aircond in the master bedroom leaks. I have informed this to front desk when we checked out, hoping they will do something to it as the water will damage the timber flooring. But overall we enjoyed our stay at Pinetree Marina Resort. Oh yes...the Danish pastries sold at the lobby are absolutely delicious.

Reviewed December 23, 2019

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Dear Guest, Warmest greeting from Pinetree Marina Resort! Thank you for your recent stay and your kind review. We are glad to hear that you had a pleasant stay. We have duly noted the following issue you had highlighted and will emphasize these with our management to ensure improvements. Regards, Duty Manager

Responded January 08, 2020
Pinetree Marina Resort
9.6
Exceptional
Fatin from Malaysia
Couple
1-Bedroom Deluxe Apartment
Stayed 1 night in July 2020

Almost perfect”

Everything was beyond expectations. Almost feels like you can live there straightaway. Except for this MCO period, the swimming pool, gym and other facilities are not open which is quite upsetting since no notice given earlier prior to stay. However, you are allowed to use Fraserplace's swimming pool since it's next to Pinetree. Unfortunately, the pool was also closed for cleaning purposes during my stay (Monday). Breakfast rate is affordable however no buffet course. Overall, would definitely come again when MCO is over so that i could use all the facilities there 👍🏻

Reviewed July 27, 2020

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Dear Fatin, Warmest greeting from Pinetree Marina Resort! Thank you for your recent stay and sharing your kind review. We are glad to hear that you had a pleasant stay. We have duly noted the following issue you had highlighted and will emphasize these with our management to ensure improvements. Regards, Duty Manager

Responded October 18, 2020
Pinetree Marina Resort
9.2
Exceptional
CHIA-YU from Singapore
Family with young children
2-Bedroom Executive Apartment
Stayed 2 nights in September 2019

Highly recommend to family with children”

It’s been our second stay here. My children and I all love Pinetree a lot. The facilities is new and good; house size is big enough for family with 2-3 children. Their staff are all friendly. Beyond my expectations, during our 3-day stay, they do clean the room every day while most of the service apartments don’t bother to clean the room before guests check out. We will, for sure, come back here every time when we visit JB.

Reviewed September 22, 2019

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Dear Chia Yu, Thank you for spending your time and sharing your reviews on your recent stay in PINETREE MARINA RESORT. I am glad to learn that you had an enjoyable stay with us, thank you so much for pointed out the issue that we can do better. We hope to welcome you back in near future so that we can create more great experience for your coming stays. Warmest Regards, General Manager

Responded September 23, 2019
Pinetree Marina Resort
7.2
Very good
rahmat from Singapore
Family with young children
3-Bedroom Premier Apartment
Stayed 2 nights in February 2019

A bit disappointing caused by aircon leakage”

We are quite regular staying at Pinetree Marina. Usually, the stays were great. However, on February 2019, we booked 3 bedrooms for two nights, unfortunately, our first night was disappointing cos the aircon in the master bedroom was leaking. The water drips was terrible till part of the bed and the floor were flooded with the water drippings. The hotel admin shifted us to a new room on the next day. There was a hiccup in the new room too cos the floor surface of the master bedroom was not flat. the tiles were bloated which we need to be very careful walking in it to avoid stumbling. Definitely this experience interrupted our staycation cos we didn't get the chance to relax more as we need to pack and unpack again on the 2nd day.

Reviewed July 14, 2019

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Dear Mr Rahmat, Thank you for taking the time to review our resort. Firstly, our sincere apologies for the shortcomings that you had experienced during your stay with us. Immediate investigation was conducted and we had rectified the matter. Please be assured that the same incident would not occur again and we look forward to welcoming you back to our resort soon. Regards, General Manager

Responded July 15, 2019
Pinetree Marina Resort
8.4
Excellent
Caleb from Singapore
Family with young children
2-Bedroom Premier Apartment
Stayed 1 night in May 2019

Up and coming....”

Great place to unwind and relax... Do get a high floor and sea view room if you can so that you enjoy a breathtaking view of the Johor Straits and northern shores of Singapore... Lack of amenities and quiet location makes it somewhat inconvenient if you do not drive but otherwise as mentioned, the tranquility of the place make up for its shortcomings... As for staff, they are friendly, courteous and helpful... Facilities wise, I gave it a 3-star cause as many reviewers had earlier mentioned, the pool is really dirty. No doubt it is no fault of the hotel (dust carried by all the construction works taking place) but it definitely dampens the mood of guests when you have such a fantastic sea-facing pool but cannot use it. Hotel management should proactively work on coming up with a solution for this...

Reviewed May 24, 2019

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Dear Caleb Thank you for your review and my apologies on the issue that u facing during your stay with us. I have shared with my team here and rest assured we are taking steps to rectify some of the areas pointed out. We hope to welcome you back in near future so that we can create more great experience for your coming stays. Warmest Regards, General Manager

Responded May 25, 2019
Pinetree Marina Resort
9.2
Exceptional
Wai from Singapore
Family with young children
2-Bedroom Premier Apartment
Stayed 2 nights in September 2019

Exceptional and pleasant ”

The view from our room is astonishing and breathtaking! The room is really big, spacious and considered very clean. The beds are very comfortable too. We also did most of our laundry using the washing machine n dryer in the room. Except for some white stains on the sofa, limited channels on the TV, and LOTS of various sizes of fruit flies, we really liked the room very much. 😄 we also have no problem getting a Grabcar to our destination. The staffs were courteous. We did not get to use the facilities and nothing much around the hotel too. But we will definitely choose here again if we are going to Legoland, etc.

Reviewed September 09, 2019

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Dear Wai, Thank you for taking your time to share you review with us. We are delighted to know that our staffs meet your satisfaction and needs during your stay. We will share your positive comments with the team to keep them inspired. We wish you and your family had a memorable stay with us in Pinetree Marina Resort. Looking forward to welcoming you back in the near future! Best Regards, General Manager

Responded September 10, 2019
Pinetree Marina Resort
8.0
Excellent
Nurul from Malaysia
Family with young children
2-Bedroom Executive Apartment
Stayed 1 night in September 2018

Strategic location nearby legoland and nice hotel”

Pinetree is just about 4-5 months in operation. The hotel is relatively new and everything is perfect so far. The location is good as its very nearby Legoland. So for those who wanna opt not to stay at legoland hotel can stay here.

Reviewed September 15, 2018

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Thank you very much for choosing PINETREE MARINA RESORT as your preferred stay. We are glad that you had enjoyed the close proximity of our Resort with Legoland. We are happy to hear that the services provided had met your needs and expectations. Such feedback inspires us to maintain the highest standard of hospitality. We look forward to welcoming you back. General Manager

Responded December 26, 2018
Pinetree Marina Resort
8.4
Excellent
ALIF from Malaysia
Family with young children
1-Bedroom Deluxe Apartment
Stayed 1 night in October 2019

Superb free upgrade to 2 exec deluxe apartment”

Booked for 1 bedroom apartment but got free upgrade to 2 exec deluxe apatment large apartment(around 1000sq feet).This opens to 2 bathrooms, 3 separate TVs(living,master & 2nd bedroom) with 2 queens and 1 single for my family of 4 pax. Very good customer service as per in my request of corner unit & partial seaview(can see a part of SG) frm room. This unit has own laundry room complete with washer-dryer machine and automated cloth hangers.Just need to improve on the rule of RM50 for kitchen utensils usage which I think is ridicoulous as another hotel apartment nearby giving all these for free as we stayed there for 1 night. It is a 8 minutes drive to Legoland as our main purpose to come here. Pool was spacious with wading pool for babies. Only hustle is parking lift shared with other twin hotel next door across 2 lobbies to enter room means no direct access frm indoor parking lot.

Reviewed October 29, 2019

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Dear Alif Huazam, Thank you for staying with us and we are glad to know that you had a comfortable and convenient stay in our resort during your recent visit to PINETREE MARINA RESORT. We look forward to your next stay soon. Thank you and have a nice day ahead. Warmest Regards, General Manager

Responded November 17, 2019
Pinetree Marina Resort
7.2
Very good
eugene from Singapore
Family with young children
2-Bedroom Executive Apartment
Stayed 1 night in March 2019

Very good”

Very nice Svc Apts for guests with children. Pro: spacious, clean & well kept. Staff were friendly & efficient. Nice pool. Con: no dining facility within Pinetree, need to go next door to Frasier. My Mbr room is noisy due to the aircon compressor located just outside the window, can’t sleep well. Mbr Toilet was also emitting some odour. Having stayed Hotel Jen suite room (nearby), I would rate Pinetree’s Suite room more luxurious but without the full facilities (dining options & Mall nearby) Overall, my family had a very pleasant stay! Just a few minor teething issues which Pinetree can easily improve upon! I will surely choose them again if I am going to Puteri Harbour. :)

Reviewed March 21, 2019

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Thank you for your feedback on your recent stay. It was a pleasure having you to stay with us. We have taken note of your comments and shall endeavor to improve further to ensure our guest experience meets your expectation. Looking forward to welcome you back again soon. General Manager

Responded March 22, 2019
Pinetree Marina Resort
10.0
Exceptional
kamarul from Malaysia
Family with young children
3-Bedroom Premier Apartment
Stayed 1 night in August 2018

wonderful”

we stayed here for 1 night.. but we had a wonderful time.. the pool is nice and nice view of the marina.. eventhough there are construction of other hotels.. but its ok room is big and spacious.. we tried the sauna.. it was good.. everything is new and modern design.. i just love the super king bed.. so soft and cosy.. will come back again..

Reviewed September 17, 2018

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Thank you very much for choosing PINETREE MARINA RESORT as your preferred stay in Johor Bahru. We are happy to know that you had enjoyed the services and facilities of our hotel to your satisfaction and we look forward to welcoming you and your family again soon. General Manager

Responded December 26, 2018
Pinetree Marina Resort
10.0
Exceptional
Kemi from Indonesia
Family with young children
3-Bedroom Premier Apartment
Stayed 2 nights in December 2019

Very spacious and nice apartmeent with 3 bedroom ”

The location is near to Legoland - this can be one of the alternative options if you want to go to Legoland. Fully function kitchen, suitable for family with young children - I travelled with 16 months baby - and very comfortable - you can request the baby cot. Didn't try their breakfast as we can cook inside the apartement :)

Reviewed January 15, 2020

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Dear guest, Thank you for staying with us and we are glad to know that you had a comfortable and convenient stay in our resort during your recent visit to PINETREE MARINA RESORT. We look forward to your next stay soon. Thank you and have a nice day ahead. Warmest Regards, Duty Manager

Responded January 19, 2020
Pinetree Marina Resort
8.8
Excellent
May from Singapore
Family with young children
2-Bedroom Executive Apartment
Stayed 3 nights in March 2019

New & Clean ”

Pros- Very new and clean, make up service is very clean. Washine machine and iron board come in good use, even provide washing powder. Kids club is a plus point and free shuttle bus to legoland too. Cons- internet speed can be improve..too slow to do office work Swimming pool is dirty thus we didnt use.

Reviewed March 25, 2019

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Thank you for the good rating on our resort. We look forward to welcoming you back. General Manager

Responded March 26, 2019
Pinetree Marina Resort
9.2
Exceptional
AmalSyamil from Malaysia
Family with young children
2-Bedroom Executive Apartment
Stayed 2 nights in September 2020

Lovely Family Apartment”

The place is spacious, beds are comfy after a long half day ride from home, channels are entertaining, the staff were welcoming and pleasing, a family travel to remember, really convenient as it is situated just 5-minute drive to the Legoland Malaysia. The only downside were the toilets come with an odd smell. All and all kudos to the property, will definitely come back if been given the chance!

Reviewed September 29, 2020

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Dear AmalSyamil, Thank you for your recent stay and sharing your kind review. We are glad to hear that you had a pleasant stay. We have taken note of your comments and shall endeavor to improve further to ensure our guest experience meets your expectation. Looking forward to welcome you back again soon. Best regards, Duty Manager

Responded October 18, 2020
Pinetree Marina Resort
9.2
Exceptional
Stanley from Malaysia
Group
2-Bedroom Executive Apartment
Stayed 2 nights in September 2019

Love it”

This is my second time staying. The room is spacious and comfortable. Location is near to legoland. Keep up the good work. Pros: Spacious room, clean, comfortable bed. Cons: carpark and empty kids room

Reviewed September 17, 2019

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Dear Mr Stanley, Thank you for your positive comments and I am pleased that you had a good stay overall.We will share your positive comments with the team to keep them inspired. We wish you and your family had a memorable stay with us in Pinetree Marina Resort. Looking forward to welcoming you back in the near future! Best Regards, General Manager

Responded September 19, 2019
Pinetree Marina Resort
9.2
Exceptional
Siti from Singapore
Family with young children
2-Bedroom Premier Apartment
Stayed 1 night in December 2018

Great For Famliy”

I do love the hotels. It is clean and spacious. Great for family. Legoland were only nearby. Easy to find places like shopping centres and convenient shop.

Reviewed January 04, 2019

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Thank you very much for choosing PINETREE MARINA RESORT as your preferred stay. We are glad that you had enjoyed the close proximity of our Resort with Legoland. We are happy to hear that the services provided had met your needs and expectations. Such feedback inspires us to maintain the highest standard of hospitality. We look forward to welcoming you back. General Manager

Responded January 07, 2019
Pinetree Marina Resort
8.4
Excellent
Tee from Malaysia
Family with young children
2-Bedroom Premier Apartment
Stayed 1 night in December 2018

New and Nice Resort Style Apartment ”

A bit far from town but nice surrounding. Still new and well equipped resort. Will visit again . Good place to stay if you are visiting legoland

Reviewed December 24, 2018

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Thank you for your lovely review. We are glad that you had enjoyed your stay in our comfortable room and our good location. Our guest experiences is very important to us. Thank you for sharing your experience, and we look forward to here at Pinetree Marina Resort with us. General Manager

Responded December 26, 2018
Pinetree Marina Resort
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