Pinnacle Grand Jomtien Resort
Pinnacle Grand Jomtien Resort
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Bed
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Very good
Location
7.8
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Pinnacle Grand Jomtien Resort

Very good location
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Very good
From 2568 reviewsSee what guests said
7.7
Recommended by 85% of guests
Value for money7.7
Distance to city center15. Km
Location rating7.8
Nearest airportUtapao International Airport (UTP)
Distance to airport21.3 km
Has restaurantYes
  • Airport transfer

  • Private beach

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
7.6
Very good
Room comfort & quality
Don't miss out!10 travelers are looking at this property right now | 4 travelers have booked today.
Pool Villa
Pool Villa
...
  • Pool view
  • 50 m²/538 ft²
  • 2 single beds or 1 double b...
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Standard
Standard
...
  • Garden view
  • 34 m²/366 ft²
  • 2 single beds or 1 double b...
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Deluxe
Deluxe
...
  • Garden view
  • 40 m²/431 ft²
  • 2 single beds or 1 double b...
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Deluxe Sea View
Deluxe Sea View
...
  • Ocean view
  • 40 m²/431 ft²
  • 2 single beds or 1 double b...
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Garden Villa
Garden Villa
...
  • Garden view
  • 38 m²/409 ft²
  • 2 single beds or 1 double b...
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Superior
Superior
...
  • 31 m²/334 ft²
  • Shower
  • 2 single beds
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Double Or Twin Standard
Double Or Twin Standard
...
  • 34 m²/366 ft²
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Single Superior
Single Superior
...
  • 50 m²/538 ft²
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Double Or Twin Pool View
Double Or Twin Pool View
...
  • 50 m²/538 ft²
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Single Pool View
Single Pool View
...
  • 50 m²/538 ft²
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More about Pinnacle Grand Jomtien Resort

More about Pinnacle Grand Jomtien Resort

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Dars Place
4.6 kmThai
Baan Klomklom Sea View Koh Larn
5.2 kmThai
Mirror Bar
5.6 kmThai
European cuisine
European cuisine
Ristorante Mimosa Pizzeria
3.4 kmEuropean, Italian, Pizza
Restaurant Pataan
3.4 kmEuropean, Thai
Siambylla
4.9 kmEuropean, Swedish, Thai
Asian cuisine
Asian cuisine
The Glass House Pattaya
260 mAsian, European, Seafood
Mr. 99 Steak and Seafood Restaurant
3.3 kmAsian, Mediterranean, Seafood
Shell Tankay
3.7 kmAsian, Seafood, Thai

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2568)Booking.com Reviews (933)
7.7
Very good
Cleanliness7.5
Facilities7.5
Location7.8
Room comfort and quality7.6
Service7.9
Value for money7.7
Provided by verified guests of Agoda
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12345
10.0
Exceptional
Shuhao from Taiwan
Family with young children
Deluxe Sea View
Stayed 2 nights in April 2018
Great Staff and Value”
The staff were helpful and kind, and this is the first time my face and name was recognized by hotel staff. The room and facilities ain't new but maintained in good condition. My wife and I and our 2yr baby enjoys our vacation here. This is a good place you can spend a quiet vacation here, but however if you want a busy A-gogo vacation in Pattaya city, this in definitely NOT your choice.
Reviewed July 09, 2018
7.6
Very good
Kanokhathai from Thailand
Family with young children
Standard
Stayed 1 night in May 2018
สิ่งอำนวยความสะดวกในห้องพัก”
1. ผ้าเช็ดตัวกับผ้าเช็ดหน้า บางและผืนเก่ามากค่ะ ในขณะที่แขกที่พักอยู่เฟสอื่นได้ผ้าเช็ดตัวที่ดูใหม่และหนาค่ะ 2.ไดร์เป่าผมในห้องน้ำไม่แรงเลยค่ะ กว่าจะเป่าผมให้แห้งใช้เวลานานมากค่ะ 3.ฝักบัวในห้องน้ำปรับความร้อนเย็นของน้ำยากมาก ขยับนิดเดียวก็กลายเป็นน้ำร้อน พอขยับอีกนิดก็เป็นน้ำเย็นไปเลย ปรับลำบากมากค่ะ 4.น่าจะมีสายฉีดก้นที่ชักโครกเพิ่มนะคะ เพราะเวลาผู้หญิงเข้ามันลำบากเรื่องการทำความสะอาดค่ะ ขอบคุณค่ะ
Reviewed May 30, 2018
Dear Kanokhathai, First let me thank you for the time you spend for your review. On the other hand, we are disheartened to know that you had a disappointing stay and we truly value your comments in the most positive way as they will help us to continually monitor and upgrade the quality of our resort and services. It is our goal to provide a genuine and personal service to every guest and I deeply regret that on this occasion, we did not meet your expectations. The concerns you outlined in your review are certainly not up to our standards and I wil address this with the appropiate areas. Best Regards, Ann Padilla Asst Guest Relation Manager
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Pinnacle Grand Jomtien Resort
10.0
Exceptional
Arkkarapong from Thailand
Family with young children
Pool Villa
Stayed 1 night in May 2018
Nice services , Good location & facilities, resonable price”
Good service mind to support guests & warm welcome. Good breakfast with many kind of fruit Good swimming pool for children Good beach for sun rise & sun set view point
Reviewed May 29, 2018
Dear Arkkarapong, Dear Jihad N, With a mission to provide superior guest service, we take great pride in serving your needs and are delighted to hear that we have not only met, but were able to exceed your expectations. All of us are looking forward to welcoming you back for your next Extraordinary stay at Pinnacle Grand Jomtien Resort Kind Regards, Ann Padilla Asst Guest Relation Manager
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Pinnacle Grand Jomtien Resort
6.8
Good
Jamjuree from Thailand
Couple
Deluxe Sea View
Stayed 1 night in May 2018
Good”
We Had one problem. We ordered room service and it did not come. The hotel was responsible and gave us a free meal.
Reviewed May 28, 2018
Dear Jumjuree, Thank you for your recent review of Pinnacle Grand Jomtien Resort on agoda.com. Your constructive comments are very important to us. We sincerely apologize for the problems you encountered during your experience with us. As a service provider, we welcome the opportunity to address such issues during your stay in order to rectify any deficiencies and provide you with the most comfortable stay possible. Hope to be fortunate enough to welcome you again. Best regards, Piyachat Kaerin Guest Relation Officer
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Pinnacle Grand Jomtien Resort
8.8
Excellent
Komkrit from Thailand
Family with young children
Pool Villa
Stayed 1 night in May 2018
Recommend! ”
We stayed in the pool villa one night. Everything is awesome for us. The only disappointment is the villa isn't close to the beach. All in all, I would come back or recommend my friend to stay here.
Reviewed May 20, 2018
Dear Komkrit, We thank you for putting the time and effort into writing this review. The fact that you have provided such a write up, allows us to better appreciate the areas of our guests' experience which were good, as well as those which need to be improved upon. Thank you again for the feedback and we do hope to have the opportunity to welcome you back again. Kind regards, Ann Padilla Asst Guest Relation Manager
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Pinnacle Grand Jomtien Resort
5.6
Thaned from Thailand
Couple
Standard
Stayed 2 nights in May 2018
So so”
Reasonable price. Room needed update. B/F could be better for 4 star accommodation.
Reviewed May 19, 2018
Dear Thaned, Thank you for your comments about Pinnacle Grand Jomtien Resort. We take every feedback seriously and always look forward to listen to our guest for their constructive criticism. Please accept our sincere apologies for the inconveniences and understand that only regular feedback from our guests allows us to constantly monitor our service levels and make necessary improvements. Rest assured though, your comments will also be conscientiously evaluated. Best Regards, Ann Padilla Asst Guest Relation Manager
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Pinnacle Grand Jomtien Resort
10.0
Exceptional
Grich from Thailand
Family with young children
Standard
Stayed 2 nights in May 2018
Nice and quiet place”
Nice and quiet place for family and relaxing.
Reviewed May 16, 2018
Dear Grich, We thank you for putting the time and effort into writing this review. The fact that you have provided such a detailed write up, allows us to better appreciate the areas of our guests' experience which were good, as well as those which need to be improved upon. Thank you again for the feedback and we do hope to have the opportunity to welcome you back again. Kind regards, Ann Padilla Asst Guest Relation Manager
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Pinnacle Grand Jomtien Resort
8.4
Excellent
MISS from Thailand
Couple
Deluxe Sea View
Stayed 1 night in May 2018
Excellent”
ห้องน้ำควรมีที่ฉีดน้ำ (ฉีดก้น) / ที่กินอาหารเช้าแออัดเกินไป อาหารเช้าดูเยอะ แต่ไม่อร่อยเลย
Reviewed May 15, 2018
Dear Miss, I would like to thank you for choosing Pinnacle Grand Jomtien Resort during your recent visit to Pattaya and for taking your valuable time to share your experience. First and foremost, I am very disappointed to hear that your stay was not up to your expectations and would like to extend my sincerest apologies for any frustration this has caused. As a 100% guest satisfaction is our main aim, I am very sorry to hear that we had failed in this occasion. Thank you for your kind words on all other aspect of your stay and we hope to welcome you back one day to show you are commitment to improve. Best Regards, Ann Padilla Asst Guest Relation Manager
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Pinnacle Grand Jomtien Resort
8.4
Excellent
Sandra from Canada
Solo traveler
Standard
Stayed 7 nights in May 2018
Nice relaxing location quiet beach”
They had a really nice spa, good food at the buffet for breakfast which was included. Staff was friendly but very few spoke English. The commendations were clean. The shuttle service was excellent
Reviewed May 12, 2018
Dear Sandra, Thank you for your comments about Pinnacle Grand Jomtien Resort. We take every feedback seriously and always look forward to listen to our guest for their constructive criticism. Please accept our sincere apologies for the inconveniences and understand that only regular feedback from our guests allows us to constantly monitor our service levels and make necessary improvements. Rest assured though, your comments will also be conscientiously evaluated when we plan our future projects Best Regards, Ann Padilla Asst Guest Relation Manager
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Pinnacle Grand Jomtien Resort
8.0
Excellent
Nantaporn from Thailand
Family with teens
Standard
Stayed 2 nights in April 2018
Nice staff, yummy food. ”
Should have more cat
Reviewed April 11, 2018
Dear Nantaporn, Thank you for the lovely and in-depth review of your recent vacation at Pinnacle Grand Jomtien Resort. Nice to hear that you loved cat but sorry to inform you that animals are not allowed at the resort. Out side the property there is alot of cats maybe next time you visit you can see them around. I look forward to the pleasure of welcoming you back to Pattaya…... Best Regards, Ann Padilla Asst Guest Relation Manager
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Pinnacle Grand Jomtien Resort
7.6
Very good
Manaporn from Thailand
Business traveler
Standard
Stayed 1 night in April 2018
เงียบสงบ เสียดายที่สระว่ายน้ำมีเวลาปิดเร็ว ( สระเล็กปิด 19.00 น. สระใหญ่ปิด 20.00 น. ) ”
ความสะอาดของผ้าเช็ดตัวควรมีมากกว่านี้อีกนิดนะคะ
Reviewed April 03, 2018
Dear Manaporn, Greetings from Pinnacle Grand Jomtien Resorts. We are reaching you to thank you for your candid review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects (of our pool opening and closing time). The reason why we close our pool at 8pm due to the safety of our guest. We at Pinnacle Grand Jomtien Resort implementing safety first policy and we are apologizing for any inconvenience for your stay. With regards to the towels, it is already send to the designated department about your comment. Again we please accept our apology. I hope to see you soon again. Best Regards, Ann Padilla Asst Guest Relation Officer
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Pinnacle Grand Jomtien Resort
2.8
PATSINEENAD from Thailand
Business traveler
Pool Villa
Stayed 1 night in June 2017
Old, dirty and location of air conditioning wrong way...hot can’t sleep”
Need more cleaning and renovate the room. Upset ...feel like waste money.....ห้องเก่า ห้องน้ำสกปรก แอร์หันผิดทางทำให้ไม่เย็น ไม่คุ้มกับเงินที่จ่าย b2 ยังดีกว่าเยอะแยะเงยค่ะ
Reviewed March 18, 2018
Dear Patsineenad, I regret to learn that you had a disappointing stay at our resort. It sounds the room of our resort did not suit your preferences as you mentioned that it"s not worth the money. Please allow me to inform you that Pinnacle Grand Jomtien Resort is built with principles in mind and is intended to give guests a unique sense of place. I certainly would have been more than happy to discuss any of the issues with you during your stay and of course, attempt to make it a more enjoyable experience. We ask that you not judge your experience with us as an indication of all Pinnacle property experiences as this is an isolated incident and not necessarily reflective of the brand. We hope you will therefore, give us another opportunity to serve you better on a return visit should your travels bring you back to Pattaya. I assure you the team will do their best to better impress and deliver a seamless experience. Best Regards, Ann Padilla Guest Relation Officer
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Pinnacle Grand Jomtien Resort
8.8
Excellent
somsak from Thailand
Family with young children
Deluxe
Stayed 1 night in March 2018
Excellent”
Value for money
Reviewed March 12, 2018
Dear Somsak, Thank you for taking the time to share such detailed and thoughtful feedback with us as well as fellow travelers. We will continue to deliver the best quality of services to our guests for their each and every visit. We look forward to the opportunity of serving you once again Pinnacle Grand Jomtien Resort Best Regards, Ann Padilla Guest Relation Officer
Responded March 13, 2018
Pinnacle Grand Jomtien Resort
8.8
Excellent
Suttirod from Thailand
Family with young children
Standard
Stayed 1 night in February 2018
Excellent”
Very good Hotel / beach/ Facility. I would to be stay again in next vacation
Reviewed February 28, 2018
Dear Suttirod, Thank you for taking the time to post feedback Pinnacle Grand Jomtien Resort. It is always a pleasure when we get to welcome guests back and I was so happy to note that you had an enjoyable and memorable stay with us again this time round. We’re excited to know that you’re planning to visit us again and very looking forward to welcoming you back again soon. Best Regards, Ann Padilla Guest Relation Officer
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Pinnacle Grand Jomtien Resort
10.0
Exceptional
John-Paul from Thailand
Couple
Pool Villa
Stayed 2 nights in February 2018
Very good!”
Thanks to Namfon and the other office staff for helping us with a smile. The housekeeping was excellent too. I will return to this resort again for sure!
Reviewed February 26, 2018
Dear John-Paul, We thank you for sharing your experience with us. I am pleased to hear you enjoyed your stay with us. Your nice comment will be shared with my team especially Namfon, the one you personally mentioned, we rewarded his attentive and helpful services, all these will make us proud of what we are doing here and will keep up the great work to make our best for our valued guest. We look forward to having the opportunity of welcoming you back to our resort again in the near future. Best Regards, Ann Padilla Guest Relation Officer
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Pinnacle Grand Jomtien Resort
10.0
Exceptional
Bach from Vietnam
Family with young children
Deluxe
Stayed 2 nights in February 2018
Value for money”
Big resort, private beach, nearby shops, helpful staff, Aircon is cold
Reviewed February 21, 2018
Dear Bach, Thank you for sharing your experience at Pinnacle Grand Jomtien Resort following your recent stay. With a mission to provide superior guest service, we take great pride in serving your needs and are delighted to hear that we have not only met, but were able to exceed your expectations. We are pleased that you enjoyed your private beach,aircon and appreciated tour staff. All of us are looking forward to welcoming you back for your next extraordinary stay at Pinnacle Grand Jomtien Resort. Kind regards, Ann Padilla Guest Relation Officer
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Pinnacle Grand Jomtien Resort
4.4
Matthew from United Kingdom
Couple
Deluxe Sea View
Stayed 4 nights in February 2018
Acceptable”
Terrible shuttle bus to town and hard to find other transportation options
Reviewed February 15, 2018
Dear Matthew, We thank you for your supportive review of your stay with us. Please accept our apologies for the inconvenience you encountered during your stay. The points you have raised are extremely important to us and we will take immediate actions to prevent any further occurrences. If ever you are back in Pattaya, we would be delighted to welcome you again to Pinnacle Grand Jomtien Resort, all our team would ensure to change your perception and I am confident we could provide a memorable stay with us. Best Regards, Ann Padilla Guest Relation Officer
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Pinnacle Grand Jomtien Resort
7.6
Very good
Suwannee from Thailand
Family with teens
Pool Villa
Stayed 2 nights in February 2018
Good staff & service”
- Quiet place , peachful , very good staff & service , private beach in front of the hotel - The hotel is old & pool villa isn't direct to the beach , you can't see the sea ...
Reviewed February 12, 2018
Dear Suwannee, Thank you for taking the time to make such a great review of your time with us. Appreciate you kind words and the extensive positive review of our hotel. Thank you very much for your most supportive review of your visit in Pattaya. If you are planning to book next time please book our Deluxe Sea View in order for you to see the view of the ocean. It is our aim to create memorable experiences for our guests and it makes us very happy when we hear that we were able to meet the expectations. I am appreciative Best Regards, Ann Padilla Guest Relation Officer
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Pinnacle Grand Jomtien Resort
9.2
Exceptional
mathew from Thailand
Group
Deluxe
Stayed 4 nights in January 2018
great staff service”
the staff were great very helpful and always plenty of smiles, Namfon from reception was sensational made us feel very welcoming when we arrived and helped us when ever we needed help she was a pleasure to deal with.
Reviewed January 29, 2018
Dear Mathew, Thank you for taking the time to make such a great review of your time with us. Appreciate you kind words and the extensive positive review of our hotel. Thank you very much for your most supportive review of your visit in Pattaya. Namfon is really happy for your appreciation. It is most gratifying that you have experienced what we have single mindedly set out to achieve. It is our aim to create memorable experiences for our guests and it makes us very happy when we hear that we were able to meet the expectations. Best Regards, Ann Padilla Guest Relation Officer
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Pinnacle Grand Jomtien Resort
7.6
Very good
David from United States
Family with teens
Deluxe Sea View
Stayed 4 nights in December 2017
Good hotel in Pattaya”
The rooms were big, comfortable, right on the beach.
Reviewed January 19, 2018
Dear DAvid, We thank you very much for staying with us and sharing of such an extensive feedback on your recent stay. We are glad to know that you have enjoyed our overall services and facilities. We will continue to deliver the best quality of services to our guests for their each and every visit. We look forward to the opportunity of serving you once again Pinnacle Grand Jomtien Resort. Best Regards, Piyachat Kaerin Guest Relation Officer
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Pinnacle Grand Jomtien Resort
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