PJ Patong Resortel
PJ Patong Resortel
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"Overall hotel is quite comfortable."

Say L.

November 17, 2017

Economy - Bed PJ Patong Resortel
Economy - Bed
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Lobby PJ Patong Resortel
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Lobby PJ Patong Resortel
Lobby
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Interior view PJ Patong Resortel
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Very good
Location
7.9
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PJ Patong Resortel

Very good location
Stay in the heart of Phuket - See what's nearby
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Very good
From 280 reviewsSee what guests said
7.3
Value for money7.5
Distance to city center0.5 Km
Location rating7.9
Nearest airportPhuket International Airport (HKT)
Distance to airport23.7 km
Has restaurantYes
  • Airport transfer

  • 800 meters to the beach

  • Heart of the city

  • Free Wi-Fi in all rooms!

Room choices
Superior Twin Bed
Superior Twin Bed
...
  • City view
  • 35 m²/377 ft²
  • 2 single beds
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Superior Double Bed
Superior Double Bed
...
  • City view
  • 35 m²/377 ft²
  • 1 king bed
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Junior Suite Room
Junior Suite Room
...
  • City view
  • 50 m²/538 ft²
  • 1 king bed
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Economy
Economy
...
  • 16 m²/172 ft²
  • Shower
  • 1 queen bed
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Standard - 1 Double
Standard - 1 Double
...
  • City view
  • 30 m²/323 ft²
  • 1 king bed
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Standard - Free Round Trip Transfer
Standard - Free Round Trip Transfer
...
  • City view
  • 28 m²/301 ft²
  • 1 king bed
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Double Standard
Double Standard
...
  • 27 m²/291 ft²
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Standard Double with Breakfast : Hot Deal
Standard Double with Breakfast : Hot Deal
...
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    Standard Double : Hot Deal
    Standard Double : Hot Deal
    ...
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      Single Superior
      Single Superior
      ...
      • 32 m²/344 ft²
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      More about PJ Patong Resortel

      More about PJ Patong Resortel

      "Excellent service from staff."

      Reviewed March 10, 2017

      Chee from Australia

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      Solo traveler

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      Thai cuisine
      Thai cuisine
      Bai touy
      3.4 km Thai
      SP Grill
      8.1 km Thai
      Sweet Home Restuarant
      9.2 km Thai
      Asian cuisine
      Asian cuisine
      Number 6
      410 m Asian, Seafood, Thai
      Rayaan's Oriental Restaurant
      1.1 km Asian, European, Halal
      Kazu Patong Phuket
      1.1 km Asian, Japanese, Sushi
      European cuisine
      European cuisine
      Rustic - Eatery & Bar
      1.6 km European, Italian, Mediterranean
      Akvavit sill & nubbe
      6.4 km European, International, Scandinavian

      What they offer

      "A clean hotel with a good location."

      Ba from Sweden

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      Solo traveler
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (280)Booking.com Reviews (62)
      7.3
      Cleanliness7.1
      Facilities6.6
      Location7.9
      Room comfort and quality7.3
      Service7.4
      Value for money7.5
      Provided by verified guests of Agoda
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      Showing 238 verified guest comments
      12345
      8.0
      Excellent
      Ajar
      Group
      Superior Twin Bed
      Stayed 2 nights in June 2018
      It is a decent place for budget travellers. Food is good, staff are helpful, and convenient location”
      - Good Food. - Friendly and helpful staff - Situated at just 5 mins away from Patong beach. - Decent place for people traveling on a budget with family. - However, the swimming pool had too much chlorine concentration which can cause skin irritations.
      Reviewed June 15, 2018
      Dear guest, Thank you for your valued comment, we do appreciated your feedback, swimming pool had been re-adjust & look after very closely. Kind regards, Manassanant & Team
      Responded July 04, 2018
      PJ Patong Resortel
      5.6
      Rahman from Singapore
      Group
      Standard - 1 Double
      Stayed 4 nights in April 2018
      The first and the Last”
      This is the first booking this hotel as other hotel was fully booked cause of the festive season. Turn out to be a disappointment cause of the cleanliness of the hotel. The hotel is a bit old and staircase shake when going down the stair. Toilet was dirty and has stain on the wall. The TV was an old skool box tv which include channel which all translated to Thai language which i don't understand and the remote is faulty. But the most disappointing moment when i about to use the fridge. I found a injection syringe inside the fridge. I didn't know whether the syringe is been used or not. The hotel staff have make sure that all area of the hotel must been clean including the fridge. U might never know what inside the syringe. It may contain virus which can spread to others. Please do something about it
      Reviewed April 19, 2018
      Dear Guest, Thank you for your kind review & please accept our apology for the inconvenience may caused you while staying here. Guest room will be cleaned daily anyhow our housekeeping are happy to do the 2nd cleaning if guest think it should be done once again. TV channels are more than 30 variety channels for difference languages which is not only Thai. I was surprised that our guest found the fridge not well look after & we'll improve immediately. Thank you once again for your kind feedback. Kind regards, Manassanant & Team
      Responded July 04, 2018
      PJ Patong Resortel
      8.4
      Excellent
      M from Malaysia
      Solo traveler
      Economy
      Stayed 3 nights in March 2018
      the wifi connection is sucks and also mobile data ”
      need to go ground floor then u can get clear wifi connection. even you purchase mobile data, when you in room the mobile data is useless due to connection is very poor and weak.
      Reviewed March 08, 2018
      Dear Guest, Thank you for your valued comment, we've been facing this problem when we're running full house because all guest need to use internet for their music, movie so speed very low efficiency. However, we've upgrade our internet package to match with high demand of upload/download & hope that it should be running well. Kind regards, Manassanant & Team
      Responded July 04, 2018
      PJ Patong Resortel
      2.8
      Yau from Hong Kong
      Family with young children
      Superior Twin Bed
      Stayed 2 nights in February 2018
      Stay away unless it’s less thanUS$20 per night. ”
      Location is quite good as it’s close to Jungceylon and 15mins walk to centre of Patong Beach. Not too good if you have young children because the main road right outside of hotel is dangerous to cross. Only one staff at the reception and 2 other staff at the bar were gossiping and didn’t seem to care. I asked them whether I could use the toilet in English but I was looked at but ignored. No housekeeping after 6pm until next morning. I called reception in late afternoon and asked to change a dirty bath towel and was told to call again next morning because the housekeeping staff had gone home. Rooms are old. Bed is too hard. Linens are dirty. TV is a 19inch old boxy type with fading colours. Room door is thin and flimsy and lock is a simple key type which could be easily opened. There are unpleasant smells inside the lift and on the 5/F where we stayed. Maybe due to bad plumbing. Balcony is small and narrow - you could barely stand outside and close the sliding doors. Lucky our superior room rate of US$80 per night didn’t include breakfast. The buffet breakfast was simple with little choice but cost 300baht per head if ordered separate. The rooftop pool was very small and there was too much chlorine or chemicals in the water that immediately irritated my skin if I was in the pool for longer than 5minutes. All in, very basic, old, not worth what we paid. I wouldn’t stay again even for free. But an honest opinion is if it’s less than US$20 per night, you could bare it for 1 or 2 nights because location is ok.
      Reviewed February 18, 2018
      Dear Guest, Thank you for your comment, I'm very disappointed to know that you were not feel comfortable while staying with us. First, staff manner will be adjust & brief with hospitality presentable during on duty. Our housekeeping will on duty till next day early morning everyday that I thought it was miscommunication which I really apology for this inconvenience. Guest elevators & Guest floors: inside we've set up the perfume which auto work every 30 minutes which should get rid off the unpleasant smell. Buffet breakfast is cost 300.-THB/person : guest able to use buy one get one free promotion which is only 150.-THB/person. Our swimming pool is not big because of the limited area of the building, compare with other property which there is no swimming pool at all with this room rate. Thank you once again for your time to review us & we'll definitely pay attention to the area which we've missed. Kind regards, Manassanant & Team
      Show more
      PJ Patong Resortel
      8.0
      Excellent
      LONG from Malaysia
      Family with teens
      Superior Double Bed
      Stayed 3 nights in December 2017
      GOOD LOCATION”
      close to every visiting points
      Reviewed February 15, 2018
      7.2
      Very good
      Sarah
      Couple
      Standard - 1 Double
      Stayed 8 nights in January 2018
      Very good”
      We booked standard double room with balcony and double king size bed and I get economy with no window, no balcony and bed for one person. After I complained they apologized and asked if we can stay in that room for one night because they dont have another blablabla they will give us free breakfast etc etc. We said okey. Next day we get our new room. Phone hasnt worked, AC was always on 24C, shower goes from really hot to cold and back all the time and the WIFI was really bad so we needed to go to reception every time we needed internet. But we got our king size bed and balcony. Stuff was really friendly and welcoming, beds clean... Everything else was okey. But for that money I think it is pretty good deal
      Reviewed January 30, 2018
      10.0
      Exceptional
      DEBIPRASAD from India
      Business traveler
      Standard - 1 Double
      Stayed 1 night in October 2017
      best service i ever seen ”
      thank you
      Reviewed January 21, 2018
      4.0
      Thang from United States
      Solo traveler
      Economy
      Stayed 8 nights in November 2017
      Acceptable”
      Pro: close to city center Cons: wifi 4 zone A 4.2 constantly would drop and caused me to use all my cellphone data. Towels and sheets were not clean, on occasion would forget to give hand towel, and last day they gave me what looked like someone’s beach towel.
      Reviewed December 01, 2017
      8.4
      Excellent
      Say from Australia
      Family with young children
      Superior Twin Bed
      Stayed 4 nights in November 2017
      Excellent”
      Air conditing was very cold and Wi-Fi speed good. Quiet at night time and our superior room was quite spacious with lots of storage room. Room came with cable tv, kettle, hair dryer but no toothbrush and paste. Pool on top had a separate child pool. Overall hotel is quite comfortable.
      Reviewed November 17, 2017
      8.4
      Excellent
      cengiz from Australia
      Solo traveler
      Economy
      Stayed 4 nights in November 2017
      Great cheap safe place”
      Room was small but had everything I needed. Rooms need a safe only feedback and the breakfast was good. Just cleaners need to lock room when finished as only criticism. Overall great cheap stay don’t hesitate
      Reviewed November 08, 2017
      10.0
      Exceptional
      DEBIPRASAD
      Couple
      Standard - 1 Double
      Stayed 1 night in October 2017
      wow ”
      awesome
      Reviewed November 03, 2017
      4.8
      nicole from Australia
      Solo traveler
      Superior Double Bed
      Stayed 2 nights in February 2017
      average hotel”
      better value elsewhere, pictures deceiving.
      Reviewed July 07, 2017
      Dear Nicole, Thank you for your value comment. Regards, Manassanant
      Responded July 29, 2017
      PJ Patong Resortel
      4.4
      Shawn from Australia
      Group
      Superior Double Bed
      Stayed 10 nights in May 2017
      would not recommend ”
      firstly im aware that the budget hotels in thailand are not up to the same standards as most countries but the very bad smell from drains was unbelievable had to put wet towels over shower drain to stop smell. shower was terrible went from extremely hot to cold every time we showered beds are extremely hard . Had to request Bed sheets to be changed twice as they made up the bed with blood spots on the new sheets . My brothers room air conditioner didnot work properly at all his bed had massive stains that looked like vomit or blood and was as hard as the tiled floor . The lift to get to pur room said 550 kilos weight limits but when my wife and myself and brother got in the alarm would sound we had to use it separately we only weighed 185 kilos combined .would not recommend this hotel as i have stayed in other budget hotels in phuket and never had a room as bad as this .. On the upside the cook and girls at breakfast were absolutely beautiful people .. breakfast was very average nust stick to the eggs .
      Reviewed June 09, 2017
      Dear Shawn, Thank you for your value comment First, please accept our sincerest apologies for any inconvenience caused while you staying with us. Anyhow, I might say that was surprising about your comment as we didn't get inform during your stay that we couldn't solve your problem in right time. 1. Bad smell from drainage: we'll use the chemical to get rid of the smell & this treatment can be done while you left the room. 2. Bed extremely hard: we do have topper to make bed softer and available on request 3. Air-conditioner didn't work: we did change new room for your brother immediately on the first day. 4. Elevator system is set for safety reason, weight also include bags & belonging. For bed sheet issue, if blood or vomit is easily to be noticed once staff clean up the room but small stain might be happened & we co-ordinate very close with laundry company for this issue. Thank you once again & regards, Manassanant
      Show more
      PJ Patong Resortel
      10.0
      Exceptional
      Lianjun from China
      Group
      Economy
      Stayed 2 nights in March 2017
      It has an elevator inside!”
      Then no need to climb up to 4th floor by stairs! The breakfast is various. The pool on the top of the building is awesome but no time to try it.
      Reviewed June 05, 2017
      Dear Lianjun, Thank you so much to take the time to write such positive review. We hope to be your host once again in the future. Kind regards, Manassanant
      Responded July 29, 2017
      PJ Patong Resortel
      9.2
      Exceptional
      MINKEE from South Korea
      Solo traveler
      Superior Double Bed
      Stayed 2 nights in April 2017
      Everything is satisfactory except pool”
      value for money, cleanliness, location, friendly staff~ nothing to complain. The only thing desiring to be improved is the pool. I and my daughter could not get into pool because it seemed not clean and not usual pool color (it was not blue but green~~~ ㅜㅜ)
      Reviewed May 19, 2017
      Dear sir, Thank you for your value feedback, I'd like to apology for this inconvenience about the pool as had been raining for whole week so the chemical treatment not accurate, since the we could complete the treatment when sun was shining then pool is back to normal use. Thank you once again & regards, Manassanant
      Responded May 24, 2017
      PJ Patong Resortel
      6.8
      Good
      Sanuj from India
      Family with young children
      Stayed 4 nights in April 2017
      Good”
      Good.
      Reviewed April 23, 2017
      Dear Guest, Thank you for choosing our property for your recently stay in Patong. We appreciated your valued feedback & hope you had a good time with us. Kind regards, Manassanant
      Responded May 24, 2017
      PJ Patong Resortel
      3.2
      Scot from Canada
      Couple
      Superior Double Bed
      Stayed 2 nights in April 2017
      Bait and Switch”
      Got an excellent price on Agoda but when we got there they walked us across the road to different hotel(FunDee). A/C did not work we boiled all night. No security on patio door, supposed to be non smoking but was filled with cigarette smoke all night and day. Staff were indifferent. Very poor experience.
      Reviewed April 19, 2017
      Dear Scot, First, please accept our sincerest apologies for any inconvenience caused upon your arrival. We had encountered the suddenly accident about room condition which couldn't accommodate you in. If you could have chance to visit Patong in the future please us provide your the convenience service with special room rate for you. Sorry once again. Kind regards, Manassanant
      Responded July 29, 2017
      PJ Patong Resortel
      9.2
      Exceptional
      Ba from Sweden
      Solo traveler
      Stayed 1 night in April 2017
      A clean hotel with a good location ”
      A clean hotel with a good location. But they doesnt change bed sheets daily. The only problem i did have with it was that you have you wait for check in untill 2pm , unless you pay a extra day even if there are alot of empty rooms. Another thing we did have a issue with was that we ordered and paid a taxi to the airport that never came. Instead to order a New taxi for us, they insisted to find out Who booked the taxi. The problem was it was 5am and nobody answered. It took us awhile to convince them to give back the money so we could order a taxi on our own. After 40 min late we finally got the money back and took a taxi from The streets. Lucky we didnt miss the flight.
      Reviewed April 08, 2017
      Dear Ba, Thank you for your comment & we do appreciated to read our guest experience. Firstly, I'd like to apologies for the taxi issue, staff made calls to recheck with booker & driver to avoid the duplicated reservation. And let me also explain some missed out of understanding. 1. If guest stay only 1 night the linen changing or clean up the room will not provide for the next day. 2. The early check in from 10.00 hrs. while unit available will not be charged, unless the early check in request before that time .Anyhow the available unit must be exactly as guest's booking such as room type, bed type, special request etc. Thank you once again & regards, Manassanant
      Responded August 02, 2017
      PJ Patong Resortel
      8.4
      Excellent
      Ahlea from Australia
      Solo traveler
      Economy
      Stayed 2 nights in March 2017
      Slept in a 'box' that smelt like mould ”
      Although the staff & breakfast was fantastic... I can't say the same about the hotel itself. In the foyer it seems like a really nice place to stay & by the photos, but as soon as you get off on your floor your immediately in a musty smelling area. The room i stayed in had no outside light ( no windows), smelt heavily like mould (obviously due to not having any outside air moving through), you could hear everything going on outside you room.. I'm usually a pretty heavy sleeper and don't wake up to much but I woke up 3 times as people were in and out all times of the night and the walls obviously aren't insulated properly. I booked for 2 nights but only stayed the 1 night as it was pretty feral. Wouldn't go back.
      Reviewed March 25, 2017
      Dear Guest, Thank you for sharing your experience on your recent stay at PJ Patong Resortel. We are disappointed that there were some aspects of hotel that were not up to your satisfaction. Anyhow I assumed that our team missed out to inform you about other room types such as Standard & Superior room type which there is window & balcony available. The Economy room is only 16 sq.m without window & balcony design for a very short stay such as day use or few hours. Thank you once again for your compliments of staff, they wish to thank you as well. Kind regards, Manassanant
      Responded May 24, 2017
      PJ Patong Resortel
      8.0
      Excellent
      Fazura from Malaysia
      Group
      Superior Double Bed
      Stayed 3 nights in March 2017
      Value for Money”
      Big bed, bathroom a bit smaller. There's a balcony & kettle was provided. 10 -15mnts walk to Patong busy area (night market, night entertainment & shopping area)
      Reviewed March 22, 2017
      Dear Fazura, Thank you for sharing your experience on your recent stay at PJ Patong Resortel. And we do hope to see you again in near future. Kind regards, Manassanant
      Responded July 29, 2017
      PJ Patong Resortel
      12345
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