110 m do transportu publicznego
darmowe Wi-Fi we wszystkich pokojach
wanna z hydromasażem
|Wart swojej ceny||8,0|
|Odległość do centrum||5km|
|Najbliższe lotnisko||Port lotniczy Singapur Changi (SIN) - Singapur|
|Odległość do lotniska||16,7 km|
Obiekt Courtyard by Marriott Singapore Novena wybudowano w 2017 roku. Od tego czasu jest to charakterystyczny punkt na mapie miasta Singapur i doskonały wybór dla wszystkich podróżujących do tego miejsca. Odwiedzający miasto mają stąd świetny dostęp do wszystkich lokalnych atrakcji. Ze względu na dogodne położenie, obiekt ten zapewnia gościom łatwy dostęp do najważniejszych atrakcji w mieście.
Pierwszorzędna obsługa oraz udogodnienia charakterystyczne dla sieci obiektów Marriott czekają na gości w obiekcie Courtyard by Marriott Singapore Novena. Podczas pobytu w tym wspaniałym obiekcie, goście mogą korzystać z takich udogodnień jak darmowe Wi-Fi we wszystkich pokojach, ochrona 24h, codzienne sprzątanie, dla osób niepełnosprawnych, całodobowa recepcja.
Obiekt ten słynie z 250 przepięknie urządzonych pokojów. W wielu z nich znajdują się następujące udogodnienia telewizor płaskoekranowy, wieszak na ubrania, bezpłatna kawa instant, bezpłatna herbata, darmowy drink powitalny. W obiekcie dostępne jest bogate zaplecze rekreacyjne, które tworzą m.in. siłownia/sala do fitnessu, basen odkryty. Pragniesz korzystać z komfortowego zakwaterowania w mieście Singapur, świetnym rozwiązaniem jest Courtyard by Marriott Singapore Novena gdzie panuje prawdziwie rodzinna atmosfera.
Dzieci i dostawki
Obiekt umożliwia pobyt dzieci w każdym wieku.
|Wiek gościa||Dodatkowe łóżko|
Niemowlęta w wieku od 0 do 5 lat [włącznie]
Darmowy pobyt na dostępnych łóżkach.
Łóżeczko dziecięce jest dostępne na życzenie
Dzieci w wieku od 6 do 12 lat [włącznie]
Darmowy pobyt na dostępnych łóżkach.
W obiekcie można poprosić o dodatkowe łóżka, przy czym konieczne może być uregulowanie dopłaty
Goście w wieku 13 lat są traktowani jak osoby dorosłe.
W obiekcie można poprosić o dodatkowe łóżka, przy czym konieczne może być uregulowanie dopłaty
Dostępność dodatkowych łóżek zależy od wybranego pokoju. Prosimy o kontakt z obiektem w celu uzyskania szczegółowych informacji.
Courtyard by Marriott Singapore Novena
Dear Ricky, Thank you for staying with us at Courtyard by Marriott Singapore Novena and taking the time to drop us a positive review. We hope to welcome you back soon. Best Regards, Alster Wong Marketing Communication Executive
It was our first time staying at Courtyard, understand it is rather new hotel. But the disappointment is the remote controller battery is down, it took almost 30mins for the repairman to change it. The location is good as it is just beside Novena MRT station, there are quite a handful of cafes and restaurants. Quite enjoyed the Urbana Roof Top Bar and the gym. You can take a swim as well as the pool is at 33rd floor. Overall, it’s a good place to have a staycation.
Dear Camillius, Thank you for staying with us at Courtyard by Marriott Singapore Novena. Please accept my sincere apology for the disappointing experience with an out-of-battery remote control. Rest assure that I have forwarded your feedback to our engineering team and we will work on doing more quality checks to ensure such an incident will happen again in the future. Thank you for your kind words on the location and amenities, and we hope to see you here again soon. Best Regards, Alster Wong, Marketing Communication Executive
Location's most convenient if you need to keep on going to Mt Elizabeth Novena as it's just across the road.
Dear PABLITO, Thank you for staying with us at Courtyard by Marriott Singapore Novena.We are happy to hear that you found the location of the hotel convenient for your daily travels. We hope you had a pleasant stay and we hope to see you again in the near future. Thank you. Best Regards, Alster Wong, Marketing Communications Executive
Nice new hotel located next to malls”
I am impressed with the space management of the room. The room is small, but yet it feels spacious because of the open bathroom (with option to close with sliding doors). The floor to ceiling window also offers fantastic view. The hotel is located next to malls with many food and shopping conveniences. However, getting to the malls from the hotel might need some practice because the hotel is not directly linked but has to walk through the lobby of the medical centre, or along the road, which is not difficult. The only thing that I don't like about the hotel is we have to take a lift to get to the 22nd floor, which is where the reception is. There are only two lifts leading from 1st to 22nd floor, and on the day of my check-in, only 1 lift is working. Can wait for quite some time.
Dear Jesslyn, Greetings from Courtyard by Marriott Singapore Novena! Thank you for staying with us and taking the time to drop us a review. We are happy that you found our hotel rooms cleverly designed to maximise space usage, and that you enjoyed the view and location of the hotel. As the hotel is located within a mixed-used development building, the lobby is located on the 22 floor. This means that all rooms are guaranteed to be on high floors from level 23 to level 32, providing great views of the city. We will also forward the feedback regarding the lift service to our respective departments to rectify it. Thank you again for staying with us and we hope to welcome you again soon. Best Regards, Alster Wong Marketing Communications Executive
Rude staff encountered (?Jenny)”
Hi there, I encountered a very rude and unhelpful operator called Jenny when I made a call to +65 6550 0303 on 28th Dec 2018 at 2145h. Not only was she rude and unhelpful, she also gave me the wrong hotel number to call and gave me entirely wrong information that frontdesk is closed and frontline staff will not be able to help me even if I managed to call through. I asked her for her name and she told me Jenny; I asked what’s her last name and she said she did not have. Is that possible?? I’m not sure if she’s entirely truthful and this name could be made up. I hope the hotel management looks into this issue and give me a reply. (She’s a female who is having a cold and sniffle during the call) I subsequently found the correct number on the hotel website, called up 6250 0303 and had my queries attended to. Thank you to the helpful frontline staff for giving us the city facing room, which I requested to view fireworks. During checkout we were not given receipt for the stay and payment. Can I know the reason? Thanks.
Dear JJ, Thank you for your feedback and we are sorry to hear about your reservation experience. We will also be contacting you directly in regards to your query on the receipt. We are glad to hear that you managed to find our reservation hotline on our website and that you got a room of your choice. All our rooms are located on high floors so you can ensure that you will get a bird's eye view of the city. We hope to host you again! Regards, Venkataraman Gunasellan, Digital Marketing Executive
Can be better...”
Spend a night celebrating my wife birthday for a short stay-cation. The lobby staff is friendly to handle our check-in The room is awesome overall except that the toilet cannot be locked as the design doesn't allow. The breakfast spread is overall quote acceptable just that the staff at the breakfast seem unprofessional. Example : we were given a bill on our table, the staff who place the bill on the table didn't explain very clearly the purpose of the bill and what is the action is required, she just mumbled and left the table. Another point : 50% of the guest which comes down to have their breakfast was not properly assigned with a table, which happen that the table besides me (already taken by a mother and son) was met with an Indian guest who randomly wanting to seat on their table while they are away taking food. And top on top of that, 2 Korean guest was not served when they exit the lift went around aimlessly looking for table and decided to random seat on a empty table.
Dear Kang, Thank you for your review as it serves as opportunities to improve in the future. In regards to the room, it is functionally designed to maximize the space of the room and we will take your feedback into consideration if a soft refurbishment happens. However, we are disappointed to hear that you did not enjoy your breakfast experience as this is not typical of our service level. We endeavour to provide the highest level of hospitality to all our guests at all times and please rest assured that we will take your feedback to the F&B team. We look forward and hope to have the opportunity to welcome you back in the future. Regards, Venkataraman Gunasellan, Digital Marketing Executive
I love the location, cleanliness and facilities and the rooftop bar! It is super convenient with 3 malls nearby! Plenty of food choices and if you love to chill at night, there are bistros nearby as well.
Dear Irene, Thank you for taking the time to write this kind review and choosing Courtyard by Marriott Singapore Novena as your choice of stay. We are located minutes away from Singapore's famous shopping belt - Orchard Road and we are conveniently connected to the Novena MRT train station - making it a breeze to travel around Singapore. Singapore is a foodie's paradise and we are a stone's throw away from Balestier Heritage Trail, replete with rich culture and local fare. Our rooftop bar - Urbana and pool boast panoramic views of the city, especially at night so be sure not to give it a miss. We look forward to welcoming you back very soon. Regards, Venkataraman Gunasellan, Digital Marketing Executive
Excellent location and staff!”
Excellent location! Quite near Orchard Road and walking distance to malls, hospitals, and food establishments. Very helpful staff, especially the concierge at the hotel entrance!
Dear Norberto, Thank you for staying with us at Courtyard by Marriott Singapore Novena! We are happy to hear that you like our location and service provided. We will forward the compliments to our associate at the concierge.We hope to see you again on your next visit to Singapore. Thank you and Best Regards, Alster Wong Marketing Communication Executive
Great hotel but the room insulation not as good ”
My first day of stay was a bit Noisy in the early morning. After my complained. The manager were able to act quickly.
Dear Alvin, Thank you for your feedback as it serves as opportunities to improve in the future. We are happy to hear that the problem was resolved swiftly. Our rooftop bar - Urbana and pool boast panoramic views of the city, especially at night so be sure not to give it a miss. Our restaurant, Sky22 where serving our buffet breakfast, semi buffet lunch and dinner also gives diners a bird's eye view of the city day and night. All our rooms are on high levels, ensuring you a picturesque view of the city and our room sizes are functionally designed to maximize the space of the room. Once again, thank you for the great feedback and we look forward to welcoming you back very soon. Regards, Venkataraman Gunasellan, Digital Marketing Executive
Excellent customer service; Good location for Novena”
Excellent service, especially compared to Oasia Hotel Novena right next door. Cannot commend their staff enough. The room is a little small but well designed. One issue I had was that the guest toiletries were not sufficient. The shampoo, conditioner, and shower gel bottles are small — not enough for 2 guests. They need to make the bottles bigger or add more bottles per room. The fitness centre is nothing special, but having it open 24 hours is a plus.
Good, just... ”
Good but I prefer the receptionist to serve one at a time...
Dear Sir/Mdm, Thank you for staying with us at Courtyard by Marriott Singapore Novena. We hope you enjoyed your stay here. It is our mission to provide the best service to our guests, so we will like to thank you for providing us with valuable feedback to improve our service quality. We hope to welcome you back here again soon. Thank you Best Regards, Alster Wong, Marketing Communication Executive
Basin Handwash Clogged Up”
My parents were staying in this hotel and we did feedback on the basin clogged up on their 2nd day of staying. Thinking they had done the necessary, however, the 3rd-5th day they stayed there, the basin still clogged up! Even we feedback on the 3rd day to the front office and feedback to the housekeeper on the 4th day, the basin was never been rectified. The room number was #2320. Was really disappointed for Marriott Hotel to have such a standard in responding and providing solution to customer.
Dear Maureen, Thank you for taking the time to write this review and choosing Courtyard by Marriott Singapore Novena as your stay. We are sorry to hear about your experience and rest assured that we will be informing the relevant departments about this issue. Thank you and we hope to host you again. Regards, Venkataraman Gunasellan, Digital Marketing Executive
We enjoyed our stay here at this lovely hotel and will definitely come back again! Room was spacious and services were top notch! Our check in and out process was equally smooth as well and since we came during the new year, we were also given a small new year present. Always nice to receive little surprises like these. Hotel is also very new and very clean!
Dear Denise, Thank you for taking the time to write this review and choosing Courtyard by Marriott Singapore Novena as your stay. We are glad to know that you are happy with the services provided, including the new year gift. Once again, we hope to host you again soon! Regards, Venkataraman Gunasellan, Digital Marketing Executive
Its newly built but the problem was staff's proficiency. I have a long membershop with JW but staff's react was bad It's reasonable price but never expect service except for that very clean and perfect location.
Dear Seah, Thank you for taking the time to write this review as it serves as opportunities to improve in the future. We endeavour to provide the highest level of hospitality to all our guests at all times as per Marriott policy. We hope to see you gain soon! Regards, Venkataraman Gunasellan, Digital Marketing Executive
Convenient location, new clean hotel, breakfast should have more choices”
Pros: + good location, next to big shopping mall with many choices for food and shopping. + newly built, clean and pleasant Cons: + Breakfast buffet doesn't have too many options + Gym facilities needs to be re-checked, one of the tread mill is kind of breaking down
Beautiful view and clean room Furnishing can be a better as even with the upgrade the room seem sparse Breakfast variety is limited but the complimentary drinks at Urban Roof Top Bar is wonderful perks and the late check out till 4pm rocks!
Dear Cheong, Thank you for taking the time to write this review and choosing Courtyard by Marriott Singapore Novena as your stay. We are happy to know that you enjoyed the view from the room. Our room sizes are functionally designed to maximize the space of the room but we will review your feedback for future consideration when a soft refurbishment happens. Our rooftop bar, Urbana, boasts picturesque views of the city and we are pleased to hear that you managed to have a late check-out/ Thank you and we hope to see you again. Regards, Venkataraman Gunasellan, Digital Marketing Executive
Hotel for Health tourism”
Located at Novena square. Not in the central or tourist spot. 2 MRT station to Orchard.Looks like more for health tourism
Dear Mun, Thank you for taking the time to write this review. We hope you enjoyed your stay with us. Our hotel is located strategically above Novena MRT station near middle of Singapore, making it convenient to access the City Centre, Orchard Road (away from the hustle and bustle) and other parts of Singapore include Changi International Airport. Also, We're located close to the two shopping malls, giving guests endless options to dine and explore. Our rooftop bar - Urbana and pool boast panoramic views of the city, especially at night so be sure not to give it a miss. Our restaurant, Sky22 where serving our buffet breakfast, semi buffet lunch and dinner also gives diners a bird's eye view of the city day and night. We hope to host you again. Regards, Venkataraman Gunasellan, Digital Marketing Executive
nurul was attentive as well as all the other staff
Dear Christina, Thank you for your review and choosing Courtyard by Marriott Novena as your stay. We are pleased to hear that you enjoyed the services we provided and rest assured we will pass your well wishes to Nurul. We hope to host you again! Regards, Venkataraman Gunasellan, Digital Marketing Executive
Clean and nice hotel
Dear Ricky, Thank you for choosing Courtyard by Marriott Singapore Novena as your stay. We are pleased to hear that you found your stay enjoyable. Our location allows easy access to various malls such as Square2 and Velocity, and we are a stone's throw away from Orchard Road - Singapore's famous shopping street. Our restaurant Sky22 also overs panoramic views of the city, a perfect respite from the hustle and bustle of the city. Thank you! Regards, Venkataraman Gunasellan, Digital Marketing Executive
Nice new hotel in Novena”
We stayed for 2 nights here. Hotel is new, clean, and very close to many restaurants, hospitals, malls, churches, etc. Definitely recommended!
Dear Ricardo, Thank you choosing Courtyard by Marriott Singapore Novena as your stay and we are glad to hear that you enjoyed your stay. Being close to the Novena train system allows easy access to the city and it's great to hear that you enjoyed it. We are also located minutes away from the famous shopping belt - Orchard Road. We hope to see you again real soon! Regards, Venkataraman Gunasellan, Digital Marketing Executive