Grand Emperor Hotel
Pokój o podwyższonym standardzie - Łóżko Grand Emperor Hotel
Foyer Grand Emperor Hotel
siłownia/sala do fitnessu Grand Emperor Hotel
Zobacz wszystkie 59
Usunięto z ulubionych
8,4
Wspaniały
/10
( 1476 recenzji)Sprawdź opinię gości
NA MAPIE
8,9
Wspaniały
Ocena za lokalizację
Oceniany lepiej niż 90% obiektów w mieście Makau
Wspaniała lokalizacja - 200 m. od centrum miasta
  • Kasyno Emperor Palace10 m
  • Centrum handlowe New Yaohan50 m
  • D290 m
  • Sky 21100 m
  • CTM Branch190 m
  • Rua da Felicidade250 m
  • Grand Lisboa Casino270 m
  • Teatr Dom Pedro V280 m
  • Kościół Św. Augustyna280 m
  • Crazy Paris Show290 m
  • bezpłatne Wi-Fi

    Grand Emperor Hotel

    288 Avenida Comercial de Macau, Miasto Makau, Makau, Makau - NA MAPIE
    Fantastyczna reputacja
    Obiekt polecany znajomym przez 96% gości
    Fantastyczne śniadanie
    92% pozytywnych wzmianek
    • Bezpłatny transport lotniskowy

    • darmowe Wi-Fi we wszystkich pokojach

    • wymiana walut

    • sauna

    • łaźnia parowa

    Ten obiekt cieszy się dużą popularnością!

    Ostatnio zarezerwowano 10 godz. temu

    Wart swojej ceny8,1
    Odległość do centrum1. Km
    Ocena lokalizację8,9
    Najbliższe lotniskoMiędzynardowy port lotniczy Macau (MFM) - Makau
    Odległość do lotniska5,1 km

    Grand Emperor Hotel – dostępne pokoje

    8,4
    Doskonała
    Komfort i jakość pokoju
    Pokój Executive (Executive Room)
    Pokój Executive (Executive Room)
    ...
    • wielkość pokoju: 33 m²/355 ...
    • widok: na miasto
    • 2 łóżka jednoosobowe lub 1 ...
    Wpisz daty, aby zobaczyć ceny
    Pokój rodzinny (Family Room)
    Pokój rodzinny (Family Room)
    ...
    • wielkość pokoju: 48 m²/517 ...
    • widok: na miasto
    • 1 łóżko pojedyncze oraz 1 ł...
    Wpisz daty, aby zobaczyć ceny
    Pokój o podwyższonym standardzie (Superior Room)
    Pokój o podwyższonym standardzie (Superior Room)
    ...
    • wielkość pokoju: 32 m²/344 ...
    • widok: na miasto
    • 2 łóżka jednoosobowe lub 1 ...
    Wpisz daty, aby zobaczyć ceny
    Pokój Executive typu Studio (Executive Studio)
    Pokój Executive typu Studio (Executive Studio)
    ...
    • wielkość pokoju: 45 m²/484 ...
    • widok: na miasto
    • 1 łóżko King
    Wpisz daty, aby zobaczyć ceny
    Studio typu Executive (Executive Studio)
    Studio typu Executive (Executive Studio)
    ...
    • wielkość pokoju: 50 m²/538 ...
    • prysznic i wanna
    • 1 łóżko King
    Wpisz daty, aby zobaczyć ceny
    Executive Room
    Executive Room
    ...
    • wielkość pokoju: 33 m²/355 ...
    • prysznic i wanna
    • 1 łóżko dwuosobowe lub 2 łó...
    Wpisz daty, aby zobaczyć ceny
    Apartament typu Suite z łóżkiem typu queen-size (Queen Suite)
    Apartament typu Suite z łóżkiem typu queen-size (Queen Suite)
    ...
    • wielkość pokoju: 222 m²/239...
    • prysznic i wanna
    • 2 łóżka Queen
    Wpisz daty, aby zobaczyć ceny
    行政双人房 (Double Executive)
    行政双人房 (Double Executive)
    ...
    • wielkość pokoju: 33 m²/355 ...
    Wpisz daty, aby zobaczyć ceny
    Apartament typu Studio Executive (Studio Executive)
    Apartament typu Studio Executive (Studio Executive)
    ...
    • wielkość pokoju: 30 m²/323 ...
    Wpisz daty, aby zobaczyć ceny
    行政双人房 (Double Executive)
    行政双人房 (Double Executive)
    ...
    • wielkość pokoju: 33 m²/355 ...
    Wpisz daty, aby zobaczyć ceny
    Nawet do 30% zniżki z ofertami dla wtajemniczonych Agoda!

    Zaloguj się teraz i sprawdź jeszcze niższe ceny!

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    Grand Emperor Hotel – więcej informacji

    Grand Emperor Hotel – więcej informacji

    Opis

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    Odległość od kluczowych miejsc

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    Użyteczne informacje

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    Recenzje obiektu Grand Emperor Hotel od osób, które tam nocowały

    Według zweryfikowanych użytkowników Agoda
    Recenzje – Agoda (1476)Recenzje – Booking.com (531)
    Warunki w obiekcie / Czystość8,5
    Udogodnienia8,0
    Lokalizacja8,9
    Jakość pokoju i komfort8,4
    Obsługa8,4
    Wart swojej ceny8,1
    Wszystkie języki
    Każdy typ podróżujących (1476)
    Wszystkie typy pokojów

    Pokaż recenzje opisujące 

    Wyświetlanych zweryfikowanych komentarzy gości: 1076
    12345
    10,0
    Fantastyczny
    Ben – Chiny
    Podróż z partnerem
    Pokój o podwyższonym standardzie
    Nocy pobytu: 2. Miesiąc pobytu: lipiec 2019

    Made us feel special”

    Visited for our 10th anniversary and the staff's service and attention to detail made the stay feel special. Room was much bigger and more comfortable than we expected - especially loved the total blackout curtains after late nights and the mobile hotspot to take along touring, so helpful. Breakfast was awesome, we barely ate the rest of the day until late evening. The in-house casino isn't that interesting, but the hotel is very nearby Grand Lisboa, Wynn, and MGM. Also very close to the Senado square and sights in that area, a wonderful walk for an afternoon. I felt the Grand Emperor was a perfect mix of relation/ability to completely avoid casino madness vs. proximity to nightlife and casino madness. :)

    Data recenzji: 19 lipca 2019
    8,0
    Wspaniały
    Chee – Singapur
    Rodziny ze starszymi dziećmi
    Pokój rodzinny
    Nocy pobytu: 1. Miesiąc pobytu: marzec 2019

    Bardzo dobry”

    The hotel is situated at a good location, very near to Grand Lisboa, you can walk over to Grand Lisboa, just 5-10 mins. You can actually see Grand Lisboa from your hotel room. The front desk staff is very friendly and there are free shuttle buses from the ferry terminal. The breakfast in the hotel is super good and high quality, the dim sum, the porridge all needed to order from the chef and make immediately upon request. The tall red soldier guards and the carriage at the door of the hotel are cool to welcome guest. There is also a robot to attend to your request, do interact with the robot and you will get entertained. Please also look at the floor of the lobby as it was decorated with many solid gold bars. Highly recommended.

    Data recenzji: 07 kwietnia 2019

    Dear Chee, Thank you very much for taking the time to share your experience on your recent stay at The Grand Emperor Hotel Macau. I am delighted to hear you had a great stay but most importantly our staff, our services and facilities lived up to your expectations. Your compliments will certainly be shared with all our staff and I am confident this will inspire them to continue to deliver memorable experiences to all our guests. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back soon. Yours Sincerely, Guest Service Team

    Napisano 08 kwietnia 2019
    Grand Emperor Hotel
    8,0
    Wspaniały
    Chua – Singapur
    Podróż w większej grupie
    Pokój o podwyższonym standardzie
    Nocy pobytu: 1. Miesiąc pobytu: marzec 2019

    Good location. Room is very big and spacious. ”

    We enjoyed our stay in the hotel. There is a casino in the hotel. Though it is not too big, it is sufficient for a few short games. Room is very big and spacious. Bed is very comfortable. 10min walk to Taipas Street. Will stay again!

    Data recenzji: 11 marca 2019

    Dear Chua, Thank you for staying with us and for taking the time to share your positive feedback. I am pleased to know you had a great stay with us. Once again, thank you for your stay and great support, all of us look forward to welcoming you back soon. Yours Sincerely, Guest Service Team

    Napisano 06 kwietnia 2019
    Grand Emperor Hotel
    10,0
    Fantastyczny
    Suthakit – Tajlandia
    Podróż z partnerem
    Pokój o podwyższonym standardzie
    Nocy pobytu: 1. Miesiąc pobytu: maj 2019

    Good Location,Room are Very Clean”

    Good Location

    Data recenzji: 05 lipca 2019

    Dear Suthakit, Thank you for taking your precious time to share such a wonderful review. We are very happy to hear that the convenient location and room cleanliness have earned your best compliments. Thank you for all your positive comments and we hope to hear from you soon of your next visit. Best regards, Jenny Zhao Assistant Front Office Manager

    Napisano 11 lipca 2019
    Grand Emperor Hotel
    9,6
    Fantastyczny
    TAN – Singapur
    Podróż w większej grupie
    Pokój rodzinny
    Nocy pobytu: 3. Miesiąc pobytu: kwiecień 2019

    Enjoyable Holiday ”

    The room is spacious and the staff are very friendly. We totally enjoyed the stay there.

    Data recenzji: 04 lipca 2019

    Dear TAN, Thank you for taking the time to leave a review following a stay at Grand Emperor Hotel. It is a great pleasure to know that your stay experience at the hotel was great and you were particularly pleased with our customer service. Thank you for recognizing our works and efforts and we look forward to welcoming you back in the nearest future. Best regards, Jenny Zhao Assistant Front Office Manager

    Napisano 11 lipca 2019
    Grand Emperor Hotel
    10,0
    Fantastyczny
    Alicia – Stany Zjednoczone
    Podróż z partnerem
    Pokój o podwyższonym standardzie
    Nocy pobytu: 4. Miesiąc pobytu: maj 2019

    Amazing time”

    Our experience at Grand Emperor Hotel was absolutely amazing. From the day we were picked at the airport until the our last day at the hotel was so comfortable and convenient. All the staff, particularly specially Jenny Zhao, one of the managers always went above and beyond. We were celebrating my husband’s birthday for this trip, we loved the birthday surprise they prepared in our room when we came in. The location is very central, shuttle to the casino strips, and the mall is just beside the hotel. The breakfast buffet was a good treat to look forward to every morning. Would definitely recommend this hotel!

    Data recenzji: 21 maja 2019

    Dear Alicia, Thank you for taking your precious time to share an experience of your stay at Grand Emperor Hotel Macau. We are most delighted to learn that you had a great stay and enjoyed the anticipatory services from our team. Your kind compliments in recognition of the service provided by our Assistant Front Office Manager - Jenny is much appreciated. We will certainly share your kind words encouraging her and team to continue their efforts to drive service excellence. We look forward to your continued support and sincerely hope your next plan to visit us will be very soon. Best regards, Guest Service Team

    Napisano 23 maja 2019
    Grand Emperor Hotel
    8,8
    Wspaniały
    Man – Hongkong
    Podróż z partnerem
    Pokój o podwyższonym standardzie
    Nocy pobytu: 1. Miesiąc pobytu: maj 2019

    excellent location, tasty breakfast - yet lobby area a bit guests-unfriendly”

    2nd stay @ this hotel - very happy with my stay. Hotel located in centre of old Macau, great access to the Historical sites. Great breakfast. Staff are polite, good conceige service. The only weird thing is that there is NO sofas in the lobby... and NO washrooms on the lobby level, one have to go to the casinos if you need washrooms.

    Data recenzji: 14 maja 2019

    Dear Man, Thank you for taking time to share your feedback with us! We are very happy to learn that you enjoyed your stay and we have delivered you with an experience that exceeded your expectations. On the other hand, the G/F washing room is available for the hotel guest and it is located at the corner site of the life lobby. We look forward to having you back with us and hope that you will not hesitate to let us know how we can help with your next stay! Best, Guest Service Team

    Napisano 23 maja 2019
    Grand Emperor Hotel
    9,2
    Fantastyczny
    Cate – Hongkong
    Podróż z partnerem
    Pokój o podwyższonym standardzie
    Nocy pobytu: 3. Miesiąc pobytu: kwiecień 2019

    Fantastyczny”

    A great place to stay in the heart of Macau. Location is very good, near shopping, restaurants and casinos. Staff were very friendly and helpful. Breakfast is very good with a wide selection of Asian and Western options.

    Data recenzji: 02 maja 2019

    Dear Cate, Thank you for spending your valuable to share your feedback with us! We are very happy to learn that you enjoyed your stay and we have delivered you with an experience that exceeded your expectations. Once again, thank you for your support and we look forward to seeing you again soon. Best, Guest Service Team

    Napisano 02 maja 2019
    Grand Emperor Hotel
    9,2
    Fantastyczny
    FANNY – Hongkong
    Podróż w większej grupie
    Pokój o podwyższonym standardzie
    Nocy pobytu: 1. Miesiąc pobytu: styczeń 2019

    NICE EXPERIENCE STAYING AT GRAND EMPEROR HOTEL”

    I was staying at Sheraton Hotel for my trip to Macau. this time, I chosen Grand Emperor Hotel for 1night! It was a GREAT experience staying there. Staff are all polite and well trained, room are clean. I definite go back Grand Emperor hotel for my next trip. If Sheraton have 8score, Grand Emperor definite can get 7.5score. Last, the breakfast need to improve.

    Data recenzji: 16 stycznia 2019

    Dear Fanny, Thank you for staying with us and for taking the time to share your positive feedback. We are very happy to learn that you enjoyed your stay and we have delivered you with an experience that exceeded your expectations. It has been our pleasure having you as our guest and we look forward to welcoming you back very soon. Best regards, Guest Service Team

    Napisano 06 kwietnia 2019
    Grand Emperor Hotel
    10,0
    Fantastyczny
    ELLAINE – Filipiny
    Podróż z partnerem
    Pokój o podwyższonym standardzie
    Nocy pobytu: 1. Miesiąc pobytu: grudzień 2018

    Clean and Big”

    We stayed for 1 night only but the experience was good enough. They have a free shuttle to/from airport. Just email them ahead of time before your arrival/departure. The room is big and clean. The buffet breakfast is good but one thing they don’t have steamed rice. Sorry, but we Filipinos eat rice 😄 the manager of the restaurant talked to us about our complain. But it’s ok because they have many options to choose from. It’s just walking distance to Senado square and The ruins.

    Data recenzji: 04 stycznia 2019

    Dear Ellaine, Thank you for choosing to stay at Grand Emperor Hotel Macau and also for taking the extra time to post a detailed review of your experience. We are very happy to hear that you had an overall enjoyable stay. Meanwhile, your suggestion on providing steamed rice has already been shared with our F&B team. Once again, thank you for your great support, all of us look forward to welcoming you back soon. Yours Sincerely, Guest Service Team

    Napisano 06 kwietnia 2019
    Grand Emperor Hotel
    10,0
    Fantastyczny
    Randhir – Malezja
    Rodziny z małymi dziećmi
    Pokój o podwyższonym standardzie
    Nocy pobytu: 1. Miesiąc pobytu: listopad 2018

    Luxurious hotel with awesome staff”

    Hotel nicely located and easy to find. Staff was very proactive and helpful. They upgraded us to Executive room for some reason, but we were happy. It was a huge room with beautiful view. Breakfast was nice and again the staff was very polite at breakfast area. Various attraction are at the walking distance from the hotel. They have their own Casino. They have free shuttle to Ferry terminals. It was a grand experience at Grand Emperor Hotel. We loved it.

    Data recenzji: 19 listopada 2018
    8,4
    Wspaniały
    Xiu – Singapur
    Rodziny z małymi dziećmi
    Pokój Executive
    Nocy pobytu: 2. Miesiąc pobytu: październik 2018

    Great Location”

    Walking distance to main walking street and restaurants nearby. Free shutter to the city studio which located at cotai. Good spread of breakfast. Small hiccups on matter, but the services revovery were very good and fast. Free cake and room decorations for my family celebration. Customer relations really did a great job.

    Data recenzji: 18 października 2018

    Dear Xiu , Thank you for staying with us and for sharing your wonderful review with us here. We’re happy to read that you had a pleasant stay with us. We’re also delighted to know that you enjoyed the birthday celebration and breakfast. Thank you once again. We look forward to welcoming you back soon. Best regards Jenny Zhao Assistant Front Office Manager

    Napisano 21 października 2018
    Grand Emperor Hotel
    9,6
    Fantastyczny
    Imelda – Filipiny
    Rodziny z małymi dziećmi
    Pokój o podwyższonym standardzie
    Nocy pobytu: 4. Miesiąc pobytu: marzec 2019

    We felt at home”

    The room size is generous! We had everything we need, all requests were provided quickly. We felt so at home, sleep quality is great. We can hear slightly some noise from the hallway and from the other room if seated or working at the study area. Breakfast options are good, mainly Asian delicacies. The staff are so accommodating. Location is superb.

    Data recenzji: 06 kwietnia 2019

    Dear Imelda, Thank you for spending your valuable time to leave a review of your recent stay at Grand Emperor Hotel Macau. We are very happy to learn that you enjoyed your stay and we have delivered you with an experience that exceeded your expectations. Your kind words complimenting on our room, services and dining experience provided by the team is much appreciated. It has been our pleasure having you as our guest and we look forward to welcoming you back very soon. Best regards, Guest Service Team

    Napisano 08 kwietnia 2019
    Grand Emperor Hotel
    10,0
    Fantastyczny
    Bi – Malezja
    Rodziny ze starszymi dziećmi
    Pokój rodzinny
    Nocy pobytu: 2. Miesiąc pobytu: grudzień 2018

    Excellent customer service”

    The hotel provides great services by attend to guests quickly upon request. There were so polite and pleasant all the time, and will call and ask whether customer have any request or feedback would like to convey to PIC. Capsule coffee machine and soft drinks also provided free in the room. Phone with internet access is ready for customer's use in the room. My family and I were so satisfied with the service provided. I would definitely recommend my friends stay at this hotel during their holiday in Macau.

    Data recenzji: 29 stycznia 2019

    Dear Bi, Thank you for taking the time to write such a lovely review of your stay at Grand Emperor Hotel Macau. It gives us great pleasure to read that you enjoyed your stay with us and the standard of all our services and facilities are deserving of your top compliments. Thank you for your perfect rating and we are eagerly looking forward to your next visit. Best regards, Guest Service Team

    Napisano 06 kwietnia 2019
    Grand Emperor Hotel
    9,6
    Fantastyczny
    LAI – Singapur
    Podróż w większej grupie
    Pokój rodzinny
    Nocy pobytu: 3. Miesiąc pobytu: grudzień 2017

    Great Staffs ”

    Front desk Mr Rum was very helpful and professional. Ms Nicole and the team has done great job with birthday deco to our room too. The room was festooned with balloons, streamers and towel animals. On top of that, the hotel had gifted us a freshly baked birthday cake and bottle of red wine to complete a celebratory mood. We are very impressed for their efforts for making our stay very pleasant and memorable.

    Data recenzji: 20 grudnia 2017

    Dear LAI, Happy Birthday once again! Thank you for your incredible review! Your kind compliments in recognition of the service provided by our Guest Service Team is much appreciated. We will certainly share your kind words encouraging the team to continue their efforts to drive service excellence. We look forward to your continued support and sincerely hope your next plan to visit us will be very soon. Kind regards Jenny Zhao Guest Service Manager

    Napisano 01 stycznia 2018
    Grand Emperor Hotel
    10,0
    Fantastyczny
    Cheng – Malezja
    Podróż z partnerem
    Pokój o podwyższonym standardzie
    Nocy pobytu: 1. Miesiąc pobytu: marzec 2017

    Excellent Customer Service”

    Compliment to the friendly and experienced staff, especially to those receptionist where our first lodging experience in Macau became unforgettable after our room was being upgraded. Apart from the excellent customer service, the hotel was located in a strategic location whereas Senado Square was just few minutes walk away from the hotel. Credit to all the staff which really made our trip to Macau memorable. I fully recommend this hotel to all travellers around the world.

    Data recenzji: 14 marca 2017

    Dear Cheng, Thank you for choosing Grand Emperor Hotel during your recent visit in Macau. We are proud to hear your positive feedback of our hotel and are happy that we could exceed your expectation of our rooms. Thank you for sharing with us and we do hope that you will give us the opportunity to welcome you back. Yours sincerely, Jenny Guest Service Manager

    Napisano 18 maja 2017
    Grand Emperor Hotel
    9,6
    Fantastyczny
    Gaik – Malezja
    Podróż w większej grupie
    Pokój o podwyższonym standardzie
    Nocy pobytu: 2. Miesiąc pobytu: listopad 2016

    Not bad”

    Big & clean room, nice location, free shuttle bus from ferry terminal to hotel. But the very bad thing is the staff who are arrange guest to take shuttle are really bad attitude, even back also same, really spoil mood! Hope can do something to improve!

    Data recenzji: 04 grudnia 2016

    Dear Gaik, Thank you for taking your time to leave a valuable review. It was with great pleasure to learn that you had a very enjoyable stay with us, and that hotel location and room met your expectations. Meanwhile, I was sorry to read that you felt disappointed in the shuttle bus service staff, one of those issues was brought to the immediate attention of the respective department heads so that we can pinpoint to our service associates where we went wrong and how we should address each problem. Above all, we can only assure you that we will continue with training and developing our associates so that they are always able to deliver to the satisfaction of our guests. We thank you for your comments as they are indeed beneficial in supporting our improvement efforts. Thank you for choosing the Grand Emperor Hotel and we look forward to welcoming you back soon. Yours sincerely, Jenny Guest Service Manager

    Show more
    Grand Emperor Hotel
    9,2
    Fantastyczny
    TAN – Singapur
    Indywidualni podróżujący
    Pokój o podwyższonym standardzie
    Nocy pobytu: 3. Miesiąc pobytu: maj 2016

    Another good experience at Macau”

    The location of this hotel is excellent. There is a 24 hours mini-mart and a small eatery that operate till 2am across the road. And also easily accessible to many good eateries round the area. Facilities - There is a food court within the hotel itself that operates very late at night. The casino had 4 levels ranging from the tables to self play electronic gambling. Staff was very polite and fast in doing the check in.

    Data recenzji: 16 maja 2016
    8,0
    Wspaniały
    james – Singapur
    Podróż z partnerem
    Nocy pobytu: 3. Miesiąc pobytu: kwiecień 2016

    Dispute with the hotel rate when checking out”

    My booking was done on 10th April and was told the charges is S $649.57 inclusive of taxes and fee for my 3 night stay which is stated clearly in your confirmation email. However, Gand Emperor insisted that this charges was not included 15% taxes and svs fee. As a result, we had no choice but to settle the charges which ended with additional S$98. According to Grand Emperor, this problem was lied on Agoda and Booking.com. Can Agoda or Booking.com clarify this matter and get the refund for us as had caused so much inconvenience and the feeling of clarifying the charges making us lose confidence with Agoda.

    Data recenzji: 29 kwietnia 2016
    8,0
    Wspaniały
    WEE – Malezja
    Podróż z partnerem
    Nocy pobytu: 1. Miesiąc pobytu: czerwiec 2015

    Comfortable 5 stars hotel and worth money to stay”

    The room is modern, spacious and clean. The bed is very comfortable compared to many others hotels in Macau.

    Overall the stay in the grand emperor is fantastic. The check in / out process is pretty fast and easy. The theme of the room is bright, modern and comfortable. The location is convenient where there are plenty of famous food stores and shopping stores around and not too far from most casinos

    Data recenzji: 03 lipca 2015
    12345
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    • Wspaniała lokalizacja
    • Senado Square