Pleasant hotel in a quiet area”
Agra is a chaotic city; this hotel is in a quiet location.
Typical Low-End Poor Service”
The hotel itself was on the low end of sufferable but the staff were typical of the low to low-middle range of hotels in India: rarely rude but wholly unresponsive with the far-away look of 5000 years of non-violent see-the-larger-cycle of stealing your money. And yes, I returned to find a charge on my credit card statement from the Grand Hotel which I didn't make. In all fairness, this wasn't the only hotel that did it. For what it's worth, I had read 20 years worth of Indian religion and culture (including studying Hindi) and other than the Taj Mahal found nothing redeemable about travel in India except to see with my own eyes how filthy life can get. Viva Materialisma.
Peaceful stay with Family with friendly atmosphere”
Good Decent Hotel ”
The stay at the hotel was good. It is located close to Agra Cantt. Station which is a big advantage. The rack rates at the hotel are bit high and should be corrected by the management.
bad upkeep, construction going on, cleanliness is an issue, service is horrible, nobody pays attention, buffet is limited and please forget second helpings.. BAD EXPERIENCE!
I think it was overpriced for what I got. I could not understand the desk agent's English. There was no housekeeping. The "hot" water was lukewarm.
Nice peaceful location Clean Rooms,service good”
we stayed for two nights.The Hotel location is found as per other comments of users away from city noise.The rooms were clean and service was also good.Only one thing they have big Genset whose soundproofing need renovation. Overall experience was good.
Simple hotel but bit noisy”
Staff in less cooperative, breakfast was not good except some parathaas everything was not good.
Very near by location near TAJ and Sadar Bazar, Good Travel Desk, nice breakfast, a bit costly mini bar (it is as par to 5 star), good lawn for morning walk.
Met expectations. Food was sad. Otherwise the service and quality of rooms was good.
It used to be better”
it was our third stay at grand hotel agra.we found the quality of service has deteriorated considerably. the complimentary breakfast was sub-standard, almost no choice (except white bread, jam and butter) for those who do not relish indian breakfast (fried items), south indian vada being the awful. the restaurant service was courteous but slow.the staff seemed to be underpaid as everybody including the managerial staff expected a 'tip'. the size of tandoori roti kept on shrinking.i hope, the owners, dangs will take care of these issues because our family would like to return to this hotel. we like the building and its rooms.
Nice hotel, spacious rooms”
it was overall a pleasant stay there. away from hustle & bustle of the city and yet being near to it makes it a nice property. spacious rooms, clean washrooms, tidy settings... all in all, a nice experience.
Lovely Hotel with Junk Restaurent”
Hotel location is very good and also Rooms are very good but Food is not up tp mark , Kindly go to sadar bajar for Lunch and dinner just 15 minute walking distance or 5 minute auto/own vechile. Because food is totally intollerable, dont use their mini bar they will charge you 70 rs for 5 rs Chips .... Else hotel is very fine,,,have a lovely stay with bad food
Grand Hotel is good”
It was a good hotel. We had booked deluxe room through Agoda but they upgraded one level up. Since it was a long weekend so lots of tourists in hotel and parking became an issue, some had to park outside the hotel. Food during the breakfast was just ok. Overall a good hotel to stay.
Nice hotel but not great view from rooms”
Hotel is near to Agra cant Railway station, location is nice, food is also nice.Sadar market is near hotel where we can do a lot of shopping. Hotel staff is very helpful & accomodative.
Excellent Big Rooms, Gr8 B'fast”
I went for one day trip to Agra and stayed here. I got a good deal through Agoda. Rooms are very spacious and well-maintained. Also bed was big, comfortable 2-seater sofa for tea etc. Bathroom too is good size with decent shower area. Our room on first floor had a shared big balcony which my 2yr old kid liked. They offered complimentary indian B'fast which was fresh and yummy. I found prompt service by their staff. On the flip side, their full-day kitchen is limited and fairly expensive and next alternative for food is in Sadar Bazaar, which is good 10min walk from the hotel.
The rooms were tidy. That is all we were looking for in Agra because we were not going to spend too much time in the hotel anyway. The hotel is in the Agra cantonment area that is not too cluttered with hotels, and, is greener than other areas. There are local markets in close vicinity.
Value for money”
We really enjoyed our stay here. We booked 2 rooms and they gave us the best. Also the food is very good but bit expensive. I would love to stay here again.
Budget hotel with reasonably good facilities”
had reasonably good stay at budget price. only problem is with food. restaulrant is open till 10.30 pm and have very limited varieties in food as well as breakfast.
great location but lacks activities”
the hotel is located only 5 min from the railway station on one side and the main market which is the sadar bazaar on the other side.the hotel is cheap,clean with efficient staff however the food is not good at all.also the hotel has only 1 restaturant which does not have much variety in food and in alcohol they have only beer.
Large rooms with good service ”
Room was large with some blackouts which last 5 mins each. But it seems blackouts are due to poor wiring which is quite common in India. Heater in room was faulty and needed to be changed. General good service with decent breakfast. Overall considered a good experience. Large common shared balcony, was nice to seat outside to get some fresh air. A club blasting music 2 doors away, don't know whether it is because of new year celebration or it is usually like that. But club music cannot be heard in the room. Near to the train station, 15 mins car ride.
Very dated and basic”
Really basic room, no frills. The room complex looks like an old butlins holiday camp!!, Really nice evening buffet, great currys and also pretty good breakfast.
the stay met or needs but there were some aspects that concerned us. my son was in another room and he had no hot water. because of the cement structure, any activity in the hallways was easily heard. finally, all the members of our party experienced a visit from a young man from the front desk soon after check-in. he said he wanted to show us features in the room but in fact he was simply fishiing for a tip. this was not appreciated.
very disappointed with the hotel, poor quality.”
very poor quality hotel poor cleanliness. noise pollution, can hear everything happening outside the room, parties in the garden can be heard in the room. quality of eqyuipment like water heater kettle has no auto cut off, the whole plastic in the kettle was melting. shower water very salty. poor wash room shampoo, conditioner. poor crokery used.
Worth for Money”
We only stayed for one night before we continue our trip to Jaipur. We had clean and spacious room, plus they serve delicious food at hotel. Well, after one day tour at Agra, u definitely not wanna go anywhere else to have food right? Try they tandoori chicken and butter naan. If you only need place to sleep and rest without going anywhere else at night u can stay here.
Right from the pickup from the railway station, the entire stay was full of confusion and ill co-ordinated. I had kept the hotel informed that our arrival is been delayed cause of trail strike. Repeated mails and calls were not acknowledged. The pick up from station was arranged in dirty cabs,the group was asked to split and ravel in two small cars. The hotel nor agoda confirmed whether the booking has 12 noon checkout or 24 hours checkout.I checked in on 26th night(21.00 hrs) and was told that i need to check out next day morning itself. After pleading with them we were allowed to keep one room and vacate the other 2 rooms in the morning itself. The hotel even charged us Rs.1000 extra, mentioning that a vehicle was waiting for us from 26th morning itself.They were not even willing to listen to us that we had communicated every thing over mail. We got a reply that they do not check mails on daily basis. They are rude in handling guests.
Lovely hotel and service with a smile”
comfortable stay. the price of our stay was very reasonable but food was expensive. it is recommended to have lunch / dinner outside and use the hotel for relaxation. the staff were extremely friendly and all too willing to help with any request. next time we are in agra we will stay here.
Rooms are clean and tidy.”
If you have a small budget then this is worth.It is clean and tidy.Customer service is ok but lacks trained stuff. So if u just want to stay for a night it is good
Lovely hotel, great bathroom, poor breakfast”
Hotel was lovely. Nice comfortable rooms and in close proximity to Taj Mahal. Reception staff were very friendly and able to organise driver for the day for a reasonable price. Breakfast was not very good, not much selection and was no western selection besides toast.
We found the lobby as well as the room dirty. The bathroom was literally dirty. The rooms were arranged as in a motel, with a direct entrance from the open hall. Lots of noise, especially since the place was occoupied by a group of youngsters. We were to take an early train, and had to skip breakfast on account of late serving, not before 07.30. All together we strongly recommend Agoda to take this hotel out of the booking system.
Einfaches Hotel mit grossem Namen”
Einfaches Hotel mit etwas lahmem Personal. Würden nicht wieder Buchen.
hotel peu acceuillant d un premier abord”
chambre sympathique tres propre et bien amenagee personnel sympathique
Hotel poco atractivo, servicio atento, habitacione”
por el precio y el lugar esperábamos un poco más. no responde a la calidad ofrecida en la página de internet
位置稍微偏一些 设施简单 早餐简单”
SAB BHUT ACHA THA”
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