Pokaż recenzje opisujące
My 2nd stay at this hotel, with fam. Service, cleanliness , food , no complaint.”
Just ...a long check-in time due to week end & public holiday , though I had booked through a travel agency.
Liburan ke Yogyakarta”
Over all bagus ya
It was nice”
New Saphir is a well-maintained old hotel. I like the hotel location. Quite near from the airport and at the same side so we don't have to take a u turn. A big mall nextdoor with direct access from the hotel. Swimming pool is big. Food is delicious with so many choices from traditional, western, and chinese. I stayed in this hotel twice, 2018 and 2019 and definitely will return. Downside is superior bathroom is actually nicer than in deluxe room. There was some spots in the toilet and carpet was dusty and itchy.
One night, 2 people 2 children”
Wifi is no function.. cannot connect.
Doubt to come back”
Bad experience on check in, was informed we'll have connecting room (by name Silvi), but in fact our room was not connected. Back to front office, to questioning, got answer from other girl staff/looks like leader or supervisor that 100% sured, there is no connecting room Avail (without checking to the computer).
Old & dirty”
Hotel tua, mulai dari style hingga property nya. Kamarnya bau pengap, kamar mandi kotor, karpet kamar kotor, pencahayaan kamar sangat kurang. Too bad it's not my kinda hotel.
Nice and large room, enough space to manouver around. Hotel location quite central to a variety of”
If anything should be improved, I would suggest to upgrade the bathroom and add another glass layer over the existing window. Rooms facing tge back of the adjacent mall will get noise and vibrations from the huge air cooling system facing the back of the hotel
Their staff are the best, it was my 3rd times to stay in this hotel. My mom has allergic issue to dust and when i booked i asked them if it possible if the room can be totally clean and they did it. The recepsionit even called the housekeeping staff to clean the room again for 2nd times and make sure they do it everyday even when i extend for another 2 days. All staff are great, they really tried their best also really helpful. The food for breakfast also nice so many food option that u can choose. Keep up the good work :) , Im sure will stay in this hotel again next trip
Good Hotel in the right location in Yogya”
The right location according to the visit plan is important. Traffic jam is the main challenge in Yogya, if you want to travel around outside Yogya, then this hotel is one of the option.
New Saphir Yogyakarta”
good staff, large room. bathtub in each room. the location is good too
Value for money was not appropriate just for new year, if I had of paid their yearly flat rate I would have been more happy. Breakfast was really good and room was clean.
Receptionist is not humble, Nice Room & Clean”
Receptionist is not humble, Nice Room & Clean
Nice hotel with helpful staff”
Keep up the good work
Worth the Price”
Keep up the good work guys
Large room and clean. Large bed and clean. Staff were helpful. Easy access to anywhere in town. Lots of choice of food, and the food was so tasty.
Great but not expensive”
They have spacious room. They have standard breakfast. They also have connecting rooms but they don't have a lot. The hotel close with 2 malls, which you can go by walk (Ambarukmo Plaza and Lippo Plaza). It's not far from Malioboro, you can go with car for 10-15 minutes. They should pay attention to the clean because i found someone hairs on my bathroom and there's quiet a lot of dust on wall. But overall it's worth the money compared with hotel around that street
Nice room and good hospitality”
Verry recomanded for family
Old but cozy hotel”
Great place to rest with great hospitality, mart in front of hotel for snacks and beverages.
Quick response from hotel staff, good food, big and clean room
really need to improve on their cleanliness”
my 2nd stay in this hotel , the first one was much better . con : last time i got room 545 , the bathroom way too old , there was so many stain that make me uncomfortble, they should have change it. the ac not that cold eventhou after i called and complained abt it they tried to fix it but still same. swimming pool still dirty ( the same condition when my 1st stayed) gym was ok jst they only have 1 treadmill. pro : the staff were great , always friendly and helpfu the location was great easy access to find food or transportation after all it is an old hotel , u cant expect too much.
lokasi, fasilitas, kebersihan oke
Excellent hotel, excellent location, excellent staff , clean and wonderful and kind staff”
I forgot my passport at the previous hotel, the hotel gave me a car with driver to collect them, they are so helfull , respectefull and kind. I highly recommend this hotel!
Best so far”
Visited Yogyakarta 5 times now and without a doubt this is the best hotel we have stayed in, there is public transport close by, the food is delicious and affordable, room is spacious and very clean, staff are very friendly and speak English well, we will return here on our next visit
Hotel is too old”
Fix your treadmill، washrooms are in bad bad bad shape, staffs are aaa very good, problems are with management,
Pertama datang air panas tidak nyala tp diperbaiki dgn cepat, ac kurang dingin, selebihnya cukup baik
Water for bath not clean”
Pros : food delicuous Cons : water for bath not clean. Its brown
i stayed many times in this hotel. the only reason is close to places and swimming pool is great. ”
+ Spacious room + Have bathtub which my son love - Old and dirty tub and toilet - Took forever for water to sink. i think its clogg -
Old Hotel, Bad breakfast, unhelpful staf.”
The problem has begun since my arrival. I arrived at 10 minutes before noon, and I could see there was only 1 reception staff on duty. 1 stood in front of the counter for 15 minutes and finally got served after I spoke loudly to her. Actually it's partly not her fault, she has to update the room key card of a group members. Their key was outdated since it was their last day, and the key was programmed to can't open door right after 12.00 a.m. But she should pay attention to other guests too, who has came earlier, yet she kept serving them and tell other to wait. Second problem, the reception told me that my room wasn't ready yet. So I have to wait until the official check in time, 2 PM. Okay, that was fine because I didn't ask for early check in before. But since she was so busy she even didn't offer me to sit or to have some welcome drink or anything. So I waited near the pool which was so hot, bought my self a cup of coffee until 10 minutes after 2 PM. There were no information if my room was ready or not. So I have to check again to the counter. Finally the same staff said my room is available now. But I have to wait for a bellboy to accompany me to the room, because their key card programming device was broken. The bell boy will open the room door for me. So I have to wait again for about 10 minutes because the bell boy was occupied. Now the room, I had a room with no window. It's a new experience for me. Okay, there is always the first time for every thing I thought, although I felt a little claustrophobic. The room was actually okay, the bathroom looked clean, smell not too bad considering it was on smoking floor. (I asked for smoking room). The second day, I had my first breakfast. The breakfast itself was fine, although it was lack of variety, but starting from 9.30 am they didn't refill the main course, butter chicken was out, sauteed vegetables out, sausage out. they were so stingy due to the cost cutting. really disappointing. That day I asked
Value for money”
Harga yang terjangkau, relevan dengan yang kita dapatkan. Lokasi hotel mudah dijumpai, dipinggir jalan raya, dekat dengan mall dan kampus. Pelayanan 24 jam. Mantap.
Lokasi ditengah kota”
Lokasi yg strategis, mudah ditemui, dipinggir jalan raya. Dekat dengan Lippo Plaza, dekat dengan kampus UIN, UNY dan beberapa menit ke UGM.
everything is good
Internet and parking area”
Internet on the room very bad and parking area is less spacious
best location to stay”
i think this hotel is a old but still confortable with good maintenance...breakfast good...strategic location
Old building but modern room”
From the outside, the hotel seems old hotel. However, this hotel has a part of newly renovated rooms. The thing which I don't like is the smell. The damp smell of an old building and the carpets.
A good place to stay n staff are friendly. ”
Hope they can improve more menu for the room service in future. Overall it a recommended place to stay.
Good Location , Security & Reception staff need to improve ”
I stayed 3 night at the hotel , overall was very nice , but the Reception staff & Security staff need to train again regarding the Hospitality matter . 1. I'm using the grab transport during my stay , none of the Security helps us to regulate the car at the main road so we can easily out from the hotel to the main road ( at this time the trafic was really bad ), Three days and no one security willing to helps it . 2. Upon Check in , the Reception staff just handle another walk in guest meanwhile She's still handling me to process the Check in . 3. I added one breakfast for my nephew , and I should pay in cash everyday , meanwhile Reception staff didnt ask me to put a kind of ammount/ security deposit upon check in ,, can you imagine three days stay cant do the Room Charge and should pay in cash , just wonder about .
Far away from my expectation”
The room is not as our requested; no extra pillows, no double bed. Carpet is dirty with dusty and crumbs. The room service foods are awful. (quite expensive with small portion), so different from the picture in the menu, the taste of meals that I ordered are so awful. It is hard to have parking lots. Lobby hotel and the corridor to room are so gloomy
Good location ”
It was the Christmas holiday when I stayed there so it was quite full. I got the room on floor 1 which is more like "basement" floor. The room is OK, spacious and clean. The hotel is just next to the Siloam hospital and Lippo plaza mall.
Lokasi hotel strategis, samping mall, old hotel but nice. Staff very helpfull n friendly. Tq
Wide pool is the best part if this hotel. breakfast is also. but noisy between rooms.
Good location, near from city center, good breakfast, good price, definitely will come back for next vacation
Good location and clean hotel”
Hotel is adjacent to lippo mall. Clean hotel with very good breakfast with lot of varieties.
The bathroom not clean enough.