Novotel Ha Long Bay Hotel
Pokój typu Standard z łóżkiem typu king-size - Pokój gościnny Novotel Ha Long Bay Hotel
Foyer Novotel Ha Long Bay Hotel
Foyer Novotel Ha Long Bay Hotel
Zobacz wszystkie 60
Usunięto z ulubionych
8,2
Wspaniały
/10
( 656 recenzji)Sprawdź opinię gości
NA MAPIE
8,2
Wspaniały
Ocena za lokalizację
Oceniany lepiej niż 96% obiektów w mieście Halong
Wspaniała lokalizacja - 580 m od plaży
Parking
BEZPŁATNIE
  • Plaża Bai Chay420 m
  • Park rozrywki Sun World Ha Long940 m
  • Park rozrywki Dragon Park950 m
  • Bai Chay Tourist Wharf1,38 km
  • Centrum handlowe Bai Chay1,44 km
  • Most Bai Chay2,7 km
  • Kościół Miejski3,55 km
  • Góra Bai Tho3,82 km
  • Szpital Bai Chay4,01 km
  • Hon Gai Port4,07 km
  • bezpłatne Wi-Fi
    2018

    Novotel Ha Long Bay Hotel

    160 Ha Long Road, Bai Chay Ward, Ha Long, Halong, Wietnam, 200000 - NA MAPIE
    Fantastyczna reputacja
    Obiekt polecany znajomym przez 92% gości
    Znakomita czystość
    ocena 8,7 za czystość
    • Transport lotniskowy

    • 580 m od plaży

    • wymiana walut

    • darmowe Wi-Fi we wszystkich pokojach

    • wanna z hydromasażem

    Ten obiekt cieszy się dużą popularnością!

    Ostatnio zarezerwowano 7 godz. temu | 7 podróżnych ogląda teraz ten obiekt

    Wart swojej ceny7,9
    Odległość do centrum1.0 km
    Ocena lokalizację8,2
    Najbliższe lotniskoMiędzynarodowy port lotniczy Cat Bi (HPH)
    Odległość do lotniska36,0 km

    Novotel Ha Long Bay Hotel – dostępne pokoje

    8,3
    Doskonała
    Komfort i jakość pokoju
    Pokój typu Superior z łóżkiem typu king-size (Superior King Bed)
    Pokój typu Superior z łóżkiem typu king-size (Superior King Bed)
    ...
    • wielkość pokoju: 32 m²/344 ...
    • widok: Ocean
    • 1 łóżko King
    Wpisz daty, aby zobaczyć ceny
    Pokój typu Standard z łóżkiem typu king-size (Standard King Bed)
    Pokój typu Standard z łóżkiem typu king-size (Standard King Bed)
    ...
    • wielkość pokoju: 32 m²/344 ...
    • widok: Góra
    • 1 łóżko King
    Wpisz daty, aby zobaczyć ceny
    行政双人房 (Double Executive)
    行政双人房 (Double Executive)
    ...
    • wielkość pokoju: 42 m²/452 ...
    Wpisz daty, aby zobaczyć ceny
    Pokój typu Executive z Łóżkiem typu Kingsize (Executive King Bed)
    Pokój typu Executive z Łóżkiem typu Kingsize (Executive King Bed)
    ...
    • wielkość pokoju: 42 m²/452 ...
    • widok: Ocean
    • 1 łóżko King
    Wpisz daty, aby zobaczyć ceny
    Pokój typu Twin Superior (Superior Twin bed)
    Pokój typu Twin Superior (Superior Twin bed)
    ...
    • wielkość pokoju: 32 m²/344 ...
    • widok: Ocean
    • 2 łóżka jednoosobowe
    Wpisz daty, aby zobaczyć ceny
    Pokoje standardowe z dwoma łóżkami (Standard Twin Beds)
    Pokoje standardowe z dwoma łóżkami (Standard Twin Beds)
    ...
    • wielkość pokoju: 32 m²/344 ...
    • widok: Góra
    • 2 łóżka jednoosobowe
    Wpisz daty, aby zobaczyć ceny
    Double Or Twin Standard
    Double Or Twin Standard
    ...
      Wpisz daty, aby zobaczyć ceny
      Apartament typu Standard Suite (Suite Standard)
      Apartament typu Standard Suite (Suite Standard)
      ...
      • wielkość pokoju: 52 m²/560 ...
      Wpisz daty, aby zobaczyć ceny
      Dwuosobowy Superior Z Widokiem Na Zatokę (Double Superior Bay View)
      Dwuosobowy Superior Z Widokiem Na Zatokę (Double Superior Bay View)
      ...
        Wpisz daty, aby zobaczyć ceny
        行政双人房 (Double Executive)
        行政双人房 (Double Executive)
        ...
        • wielkość pokoju: 42 m²/452 ...
        Wpisz daty, aby zobaczyć ceny
        Nawet do 30% zniżki z ofertami dla wtajemniczonych Agoda!

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        Novotel Ha Long Bay Hotel – więcej informacji

        Novotel Ha Long Bay Hotel – więcej informacji

        Opis

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        W ofercie

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        Odległość od kluczowych miejsc

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        Co znajduje się w pobliżu?

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        Użyteczne informacje

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        Recenzje obiektu Novotel Ha Long Bay Hotel od osób, które tam nocowały

        Według zweryfikowanych użytkowników Agoda
        Recenzje – Agoda (656)Recenzje – Booking.com (664)
        Warunki w obiekcie / Czystość8,7
        Udogodnienia8,0
        Lokalizacja8,2
        Jakość pokoju i komfort8,3
        Obsługa8,4
        Wart swojej ceny7,9
        Wszystkie języki
        Każdy typ podróżujących (656)
        Wszystkie typy pokojów

        Pokaż recenzje opisujące 

        Wyświetlanych zweryfikowanych komentarzy gości: 448
        12345
        8,0
        Wspaniały
        Nam – Wietnam
        Rodziny z małymi dziećmi
        Pokoje standardowe z dwoma łóżkami
        Nocy pobytu: 1. Miesiąc pobytu: lipiec 2019

        Improvements needed a little bit”

        Receptionists should pay more attention to guests when they check in and check out. Staff who helps guests keeping food out of hotel should be more polite at communicating. TV and toilet sprayer are required to work and serve.

        Data recenzji: 21 lipca 2019
        8,0
        Wspaniały
        David
        Podróż z partnerem
        Pokój typu Executive z Łóżkiem typu Kingsize
        Nocy pobytu: 1. Miesiąc pobytu: czerwiec 2019

        Beautiful, but the carpets in the room smelt terrible. ”

        I immediately noticed a strong smell that came from my room when I walked in. I requested someone to do something about it and all they did was bring a can of Febreeze. When I asked the cleaner to give me the bottle, she refused, which was terrible service in the first place. The cleaner barely fixed the issue and wouldn't even let me use the bottle to spray it myself, and so we pretty much stayed in a room that smelt like pee. They didn't even try to clean the rug properly and just sprayed over it. The room was spacious, and overall it was okay. The breakfast was standard in terms of the pricing and comparing it to other breakfasts I've had. They only had 1 cook to help make eggs and prepare the Pho to guests and so there was a long line and wait in the morning. There needs to be improvements when it comes to cleaning the rooms and making sure it doesn't have a bad smell.

        Data recenzji: 23 czerwca 2019

        Dear David, Thank you for choosing Novotel Ha Long Bay and taking time to share your feedback here in regards to your recent stay. We would like to offer our sincerest apology as your experience did not meet your expectation. We regretted that the case of smelt carpet was not handled in the proper manner. Kindly rest assured that appropriate training will be conducted to avoid the recurrence of such incident in the future. We do appreciate you bringing the issue of waiting in the breakfast for eggs and Pho. Our Executive Chef has been instructed to review and fix the problem. Thank you again for your comments and we hope to have opportunity to better serve you in the future. Sincerely, Thoi Dinh Room Division Manager

        Napisano 26 czerwca 2019
        Novotel Ha Long Bay Hotel
        8,4
        Wspaniały
        Stephen – Tajlandia
        Indywidualni podróżujący
        Pokoje standardowe z dwoma łóżkami
        Nocy pobytu: 3. Miesiąc pobytu: maj 2019

        Nice hotel with professional friendly staff”

        Pros: excellent staff, nice clean quiet room. Location good as there were bars and restaurants nearby. Bars a bit noisy as they insist on cranking up the volume for the street passers by. Cons: watered down orange and fruit juices for breakfast. Really just flavoured water - insipid colour. A bit pathetic - I only mention it as it was just so laughable. No ironing facilities in room.

        Data recenzji: 02 czerwca 2019

        Dear Stephen, Thank you for taking time to give us your valuable feedback after your stay at Novotel Ha Long. We were very happy to hear you praises about excellent staff, nice room and good location as well. I believe that your compliments will give all of the staff of Novotel Ha Long a huge motivation to work harder and harder. We also would like to apologize you for all the inconveniences. We noted all your feedback. We promise that will try our best to improve the quality this aspects as quick as possible. Hopefully, we will have the opportunity to welcome you back to the hotel soon and witness our improvement. Sincerely, The Hotel Management Team

        Napisano 17 lipca 2019
        Novotel Ha Long Bay Hotel
        6,0
        Melissa – Australia
        Podróż z partnerem
        Pokój typu Standard z łóżkiem typu king-size
        Nocy pobytu: 2. Miesiąc pobytu: maj 2019

        We were really disappointed with this hotel”

        Having travelled in Vietnam for 2 weeks in 4 different boutique hotels, we decided to end our stay at Novotel. We came to Vietnam for our 1 year wedding anniversary. This hotel is the biggest disappointment we have experienced and were shocked with it coming from the Accor group which are usually great. It has actually put us off with ever staying at a Novotel. We had no acknowledgement for our anniversary at all, we requested a high floor with a quiet room. Breakfast lacked flavour and was a huge disappointment. There was also little flies all on and around the bread and cheese area. At breakfast when we walked in they asked for our room number. Later my husband was at the egg station and asked him for the room number again. They then later also asked me again when I was sitting down eating. This hotel was only a quarter to half full. They decided to put us at the end of 1 floor with a family/friends group with 3 rooms and 7 kids who would run up and down the hallways banging doors as they left the top latch open so they could move freely from room to room. From 10pm to 11pm, the kids were running a muck and playing as well as the fathers making loud noises and disrupting guests. As these were kids and we were awake watching a movie we just left it alone. However, when they went to bed, the fathers who may have been drunk were yelling at each other and still banging doors in the hallway after 11pm. We were trying to sleep and had to call reception who called up security to ask them to lower their noise. However, these ugly feral fathers (I feel sorry for their children) started arguing with security but quietened down. But they then became loud again and yelling outside our door and we heard one of them stand outside our door and spit on it. This hotel is a disgrace and i was shocked and disappointed with this stay and would never return.

        Data recenzji: 05 maja 2019
        9,2
        Fantastyczny
        Ha – Wietnam
        Rodziny ze starszymi dziećmi
        Pokój typu Superior z łóżkiem typu king-size
        Nocy pobytu: 2. Miesiąc pobytu: lipiec 2019

        Service good, in center, clean ,staff is friendly ”

        Good

        Data recenzji: 18 lipca 2019
        6,8
        Przyjemny
        Hubert – Singapur
        Podróż z partnerem
        Pokoje standardowe z dwoma łóżkami
        Nocy pobytu: 1. Miesiąc pobytu: luty 2019

        Bathroom facilities should be improved”

        Check in was a breeze. Lobby , walk way were all clean and neat and smell good. However once we arrive to our room there is this weird stench from bath room. Looks clean but just that weird smell. Request for room change, but was told I had to top up $ in order for a room change. The hose connecting the shower head was defective too and not replaced. Staff were polite and friendly too during our stay. Overall facilities should be looked into and improved on.

        Data recenzji: 04 marca 2019
        6,8
        Przyjemny
        Siew – Malezja
        Podróż z partnerem
        Pokój typu Standard z łóżkiem typu king-size
        Nocy pobytu: 2. Miesiąc pobytu: grudzień 2018

        Customer service is good”

        Location so far so good. Upgraded my room to sea view but end up only can see a little bit of sea. Most of the view is under construction. Wasted. But room is really big! Customer service is good, they able to suggest us some restaurant, attraction and arrange for bike and taxi.

        Data recenzji: 29 stycznia 2019
        8,0
        Wspaniały
        Ha – Wietnam
        Rodziny z małymi dziećmi
        Pokoje standardowe z dwoma łóżkami
        Nocy pobytu: 1. Miesiąc pobytu: maj 2019

        good hotel & service!”

        everything is good.

        Data recenzji: 12 czerwca 2019

        Dear Ha, It has been our great pleasure to welcome you to Novotel Ha Long Bay and for taking the time to share your feedback. We hope to have chance to welcome you back to our hotel very soon! Sincerely, Thoi Dinh Room Division Manager

        Napisano 26 czerwca 2019
        Novotel Ha Long Bay Hotel
        9,2
        Fantastyczny
        Binder – Singapur
        Podróż z partnerem
        Pokój typu Superior z łóżkiem typu king-size
        Nocy pobytu: 2. Miesiąc pobytu: maj 2019

        View from the room was very nice , we could see Halong Bay”

        The Hotel was very nice, the Staff was very friendly and helpful. There is a lot of construction going on in Halong Bay City.

        Data recenzji: 27 maja 2019
        9,6
        Fantastyczny
        Rick – Stany Zjednoczone
        Podróż z partnerem
        Pokój typu Standard z łóżkiem typu king-size
        Nocy pobytu: 3. Miesiąc pobytu: październik 2017

        Excellent room.”

        The facilities were brilliant - from the food (breakfast and diner) to the room (especially the sea view) to the friendly and helpful staff. The only downside is the groups of Korean tourists that forget - or do not care - that they are not in South Korea. From spitting on the pool deck, touching the food with their hands and then putting it back at the breakfast buffet, vomiting in the lobby, pushing customers in the elevators, etc. Typical Korean culture - "Sparkling!"

        Data recenzji: 11 października 2017

        Dear Rick, Thank you for choosing Novotel Ha Long Bay as your accommodation choice during your recent visit to Ha Long Bay. We are delighted to learn that you liked our room facilities, breakfast and dinner. Your appreciation on the friendliness and assistance of our staff will serve as an encouragement for us to keep up the good work. Besides that, we are sorry for any inconvenience caused to you as you mentioned above. We are trying the best to minimize the affection to individual guest. Thank you again for your feedback and we look forward to welcoming you back soon. Sincerely, The Novotel Ha Long Bay team

        Napisano 28 grudnia 2017
        Novotel Ha Long Bay Hotel
        9,2
        Fantastyczny
        Danielle – Tajlandia
        Podróż w większej grupie
        Pokój typu Standard z łóżkiem typu king-size
        Nocy pobytu: 1. Miesiąc pobytu: październik 2016

        Clean, spacious, quiet”

        The only hotel around that has a reputable name under it. In this derelict & dead city, you'd want to at least have a nice hotel where you'll probably end up spending most if not all of your time in. The pool was a sad container of water overlooking debris, but the room was pretty neat with ample space for both bedroom & bathroom areas. Particularly impressed with the duo-framed door & swivel TV stand. Also the coconut ice coffee was the bomb diggity 10/10 would stay again for that

        Data recenzji: 28 października 2016
        9,0
        Fantastyczny
        YEO – Malezja
        Indywidualni podróżujący
        Pokój typu Standard z łóżkiem typu king-size
        Nocy pobytu: 1. Miesiąc pobytu: marzec 2014

        Nice stay ”

        Good location, food & amenities

        I'm very happy with this hotel. Good to stay here before setting off to halong bay unesco heritage site. Service is good. Amenities commensurate with price paid. Would definitely stay here again if I were to come back to halong bay.

        Data recenzji: 10 marca 2014
        9,7
        Fantastyczny
        Chris – Republika Południowej Afryki
        Podróż z partnerem
        Pokój typu Executive z Łóżkiem typu Kingsize
        Nocy pobytu: 2. Miesiąc pobytu: grudzień 2012

        Excellent hotel”

        Seaview from room

        We stayed for two nights in the Novotel Hotel during December and thoroughly enjoyed our stay. The hotel room was spacious with a lovely balcony overlooking the ocean. Hotel staff was efficient and very helpful and friendly. We dined in the hotel a couple of times and enjoyed the Vietnamese buffet. Breakfast offered a wide variety of well prepared food.

        Data recenzji: 02 stycznia 2013
        9,0
        Fantastyczny
        Chan – Hongkong
        Podróż z partnerem
        Pokój typu Standard z łóżkiem typu king-size
        Nocy pobytu: 2. Miesiąc pobytu: kwiecień 2012

        Beautiful 5 star hotel with wonderful view”

        Friendly staff, beautiful hotel, great service

        最少50個字It is best hotel in Halong Bay (of coz also the most expensive one). It's no doubt that it is a 5-star hotel: with polite and friendly staff, great service, nice room ...etc We were first arranged to stay in room 901, the room is just above the kitchen and the view is blocked. It is noisy and smelly, therefore, we asked the staff to give us another room. Then we were arranged to stay in room 905 which is much much better. With beautiful view on Halong Bay and quiet. I like that room! The hotel is next to the beach so you can just walk there and enjoy the sea. Although the price is pretty high compared with other hotels in halong bay, if you would like to stay in the best hotel in Halong Bay, that must be the one.

        Data recenzji: 17 kwietnia 2012
        8,0
        Wspaniały
        Michael – Wielka Brytania
        Indywidualni podróżujący
        Pokój typu Executive z Łóżkiem typu Kingsize
        Nocy pobytu: 5. Miesiąc pobytu: marzec 2012

        Probably the best hotel in Ha Long Bay”

        Good location

        This is probably the best hotel in Ha Long Bay and as far as i can see the only international brand. Ha Long bay is a place people pass through so anyone staying more than 2 nights seems very unusual. The staff are attentive but are daling with lots of people on short visits. Rooms are of a good standard, size and well furnished. Be aware that all Exective rooms have adjoining doors (one of my personal pet hates) but the standard rooms are not much smaller and have balconies so a good option (I actually downgraded in preference for non-adjoining). Nice pool, one restaurant with good food, one bar which also serves food. Comfortable retreat, coudl get noisy if large groups in at breakfast and dinner but day time quiet as everyone goes out. I would stay here if visiting again. Easy walk to piers as well for boat trips.

        Data recenzji: 07 kwietnia 2012
        8,3
        Wspaniały
        Dhunyanon – Tajlandia
        Podróż w większej grupie
        Pokój typu Superior z łóżkiem typu king-size
        Nocy pobytu: 2. Miesiąc pobytu: luty 2011

        Novotel Ha Long Bay Hotel”

        Nice view good room and reasonable services

        this review is for novotel ha long bay hotel. we booked superior king room on early breaks with a few conditions. it has nice view, good rooms and reasonable services. everything was great. the town is quite small and quiet as most people stayed on the junk. there is nothing negative in particular. novotel ha long bay hotel is indeed a recommendable place to stay.

        Data recenzji: 24 lutego 2011
        9,7
        Fantastyczny
        Toru – Japonia
        Podróż z partnerem
        Pokój typu Executive z Łóżkiem typu Kingsize
        Nocy pobytu: 1. Miesiąc pobytu: grudzień 2010

        Huge room with best view of Ha long Bay”

        The best view, huge room with huge bathroom, very modern
        None

        our room was facing ha long bay and it was the best view of the bay all day. the sunset that we saw was very romantic. the room was really big and modern, and has huge bathroom with separate tab. the variety kind of food served for breakfast and it was so tasty. the only concern that i have to make is that there is not many place to eat or see around the hotel or even town.

        Data recenzji: 05 stycznia 2011
        7,2
        Bardzo dobry
        Roy – Singapur
        Rodziny z małymi dziećmi
        Pokój typu Executive z Łóżkiem typu Kingsize
        Nocy pobytu: 2. Miesiąc pobytu: czerwiec 2019

        Nice hotel but staffs need to smile more ”

        Pros: Many facilities, room is very clean and new. Cons: Staffs should know to smile more, most of them have a “can’t be bothered” attitude except for the housekeeping lady I meet when she cleaned my room. She was the nicest among all the hotel staffs I encountered. Nobody bothered to carry my luggage when I arrived at the hotel. The reception lady can even ask me if I need concierge to help carry luggage, I thought this should be standard service. Breakfast was so-so.

        Data recenzji: 10 czerwca 2019

        Dear Roy, Thank you for taking time to share your feedback in regards to your recent stay at Novotel Ha Long. Although it is our pleasur to read your compliments to our room cleanliness and facilities, we are sorry that service given to you was not up to your expectation. Rest assured that we will conduct more trainings to make sure guests feel welcome and heart-warm when being at Novotel Ha Long Bay. I will share your comment to our housekeeping staff who cleaned your room. I am sure that this will serve as an encouragement for her to keep up the good work. Thank you again for your feedback and we hope to have chance to better serve you in the future. Sincerely, Thoi Dinh Room Division Manager

        Napisano 26 czerwca 2019
        Novotel Ha Long Bay Hotel
        10,0
        Fantastyczny
        Gwynne – Stany Zjednoczone
        Podróż z partnerem
        Pokój typu Superior z łóżkiem typu king-size
        Nocy pobytu: 3. Miesiąc pobytu: październik 2018

        Lovely Halong Hotel”

        Great stay, friendly staff, good location walking distance from the downtown area. Quite a bit of construction going on around the hotel, but seems that there is quite a bit of construction taking place everywhere in Halong. Overall would definitely stay here again if going back to Halong.

        Data recenzji: 13 października 2018
        2,4
        Danielle – Australia
        Rodziny z małymi dziećmi
        Pokoje standardowe z dwoma łóżkami
        Nocy pobytu: 2. Miesiąc pobytu: kwiecień 2019

        Horrible location ”

        Don’t bother staying in this town. It is the worst place I’ve been to in the world.

        Data recenzji: 05 kwietnia 2019
        12345
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