Pan Pacific Hanoi
Pan Pacific Hanoi
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Pokój Deluxe dwuosobowy - Łóżko Pan Pacific Hanoi
Pokój Deluxe dwuosobowy - Łóżko
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Foyer Pan Pacific Hanoi
Foyer
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Widok wnętrza Pan Pacific Hanoi
Widok wnętrza
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Widok wnętrza Pan Pacific Hanoi
Widok wnętrza
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NA MAPIE Pan Pacific Hanoi
NA MAPIE
Wspaniały
Lokalizacja
8,1
Zobacz wszystkie 54 Pan Pacific Hanoi
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Usunięto z ulubionych
2016

Pan Pacific Hanoi

Wspaniała lokalizacja
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Wspaniały
Na podstawie 1070 recenzjiSprawdź opinię gości
8,3
Obiekt polecany znajomym przez 88% gości
Wart swojej ceny8,0
Odległość do centrum1.5 Km
Ocena lokalizację8,1
Najbliższe lotniskoLotnisko Gia Lam (VGL)
Odległość do lotniska5,0 km
Posiada restauracjęTak
  • Transport lotniskowy

  • darmowe Wi-Fi we wszystkich pokojach

  • wymiana walut

  • sauna

Wybór pokojów
8,5
Doskonała
Komfort i jakość pokoju
Ten obiekt cieszy się dużą popularnością!Ostatnio zarezerwowano 10 godz. temu | 10 podróżnych ogląda teraz ten obiekt
Apartament premium z 2 sypialniami (2 Bedroom Premier Apartment)
Apartament premium z 2 sypialniami (2 Bedroom Premier Apartment)
...
  • Widok: Miasto
  • 90 m²/969 ft²
  • 2 łóżka Queen oraz 1 łóżko ...
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Pokój klubowy Pacific (Pacific Club)
Pokój klubowy Pacific (Pacific Club)
...
  • Widok: Jezioro (częściowy w...
  • 35 m²/377 ft²
  • 2 łóżka jednoosobowe lub 1 ...
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Apartament premium z 1 sypialnią (1 Bedroom Premier Apartment)
Apartament premium z 1 sypialnią (1 Bedroom Premier Apartment)
...
  • Widok: Jezioro
  • 60 m²/646 ft²
  • 1 łóżko King
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Apartament executive z 1 sypialnią (1 Bedroom Executive Apartment)
Apartament executive z 1 sypialnią (1 Bedroom Executive Apartment)
...
  • Widok: Jezioro
  • 60 m²/646 ft²
  • 1 łóżko King
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Apartament executive z 2 sypialniami (2 Bedroom Executive Apartment)
Apartament executive z 2 sypialniami (2 Bedroom Executive Apartment)
...
  • Widok: Miasto
  • 90 m²/969 ft²
  • 2 łóżka Queen oraz 1 łóżko ...
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Pokój Deluxe dwuosobowy (Deluxe Double Room)
Pokój Deluxe dwuosobowy (Deluxe Double Room)
...
  • Widok: Miasto
  • 35 m²/377 ft²
  • 1 łóżko King
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Apartament typu Studio (Studio Suite)
Apartament typu Studio (Studio Suite)
...
  • Widok: Jezioro
  • 40 m²/431 ft²
  • 1 łóżko King
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Pokój Deluxe z 2 łóżkami pojedynczymi (Deluxe Twin Room)
Pokój Deluxe z 2 łóżkami pojedynczymi (Deluxe Twin Room)
...
  • Widok: Miasto
  • 35 m²/377 ft²
  • 2 łóżka jednoosobowe
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Pokój Premium (Premier Room)
Pokój Premium (Premier Room)
...
  • Widok: Jezioro
  • 35 m²/377 ft²
  • 1 łóżko King
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Two-Bedroom Executive Serviced Suite
Two-Bedroom Executive Serviced Suite
...
  • 90 m²/969 ft²
  • Prysznic i wanna
  • 1 łóżko super King
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Użyteczne informacje

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Zweryfikowane recenzje od gości

Recenzje – Agoda (1070)Recenzje – Booking.com (456)
Warunki w obiekcie / Czystość8,8
Udogodnienia8,4
Lokalizacja8,1
Jakość pokoju i komfort8,5
Obsługa8,6
Wart swojej ceny8,0
Według zweryfikowanych użytkowników Agoda
Filtruj komentarze od gości wg:
Język
English
日本語
한국어
Tiếng Việt
więcej
Typ pokoju
Apartament typu Studio
Pokój Deluxe dwuosobowy
Pokój Premium
Pokój klubowy Pacific
więcej
Wyświetlanych zweryfikowanych komentarzy gości: 846
12345
8,8
Wspaniały
Hlee – Stany Zjednoczone
Podróż z partnerem
Pokój Deluxe dwuosobowy
Nocy pobytu: 1. Miesiąc pobytu: wrzesień 2018
Excellent service”
Pricey, but you get what you pay for. Great facilities, great staff. Outside of Old Town, so outside of all the party noises. Beautiful view of the lake.
Data recenzji: 13 września 2018
10,0
Fantastyczny
Jeremiah – Singapur
Podróżujący służbowo
Pokój Deluxe dwuosobowy
Nocy pobytu: 1. Miesiąc pobytu: lipiec 2018
Back again!”
Service consistency is how Pan Pacific Hanoi is still the best hotel in Vietnam to me. The friendliness of the staff, their english ability and command of the language, the finer points of hospitality. They still have it. I look forward to staying there again the next time i am in Hanoi. Excellent value for money.
Data recenzji: 26 lipca 2018
Dear Jeremiah, This feels to energizing to receive such positive comments! I am very pleased to read that you truly enjoyed your experience at our Pacific Hanoi. We look forward to welcoming you back soon! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Napisano 30 lipca 2018
Pan Pacific Hanoi
9,2
Fantastyczny
Charles – Wielka Brytania
Rodziny ze starszymi dziećmi
Pokój Deluxe dwuosobowy
Nocy pobytu: 1. Miesiąc pobytu: lipiec 2018
Great Hitel”
First class service for a great price
Data recenzji: 21 lipca 2018
Dear Charles, We are delighted to read of your great feedback and grateful that you shared your experience here. Hopefully we will have the opportunity to welcome you back soon. Sincerely, Marc Emmanuel General Manager
Napisano 30 lipca 2018
Pan Pacific Hanoi
6,4
Przyjemny
Kevin – Singapur
Rodziny z małymi dziećmi
Pokój Premium
Nocy pobytu: 4. Miesiąc pobytu: lipiec 2018
Exceptional Service”
Exceptional service rendered from Tracy. I forgot to book an extra night for myself and my family. She helped accommodate us despite the higher than expected occupancy and also gave u a fair rate for a room type that we preferred. She and the other hotel staff went above and beyond to make our family vacation a very memorable event. Thanks and well done!
Data recenzji: 17 lipca 2018
Dear Kevin, Thank you for sharing your feedback regarding the recent stay at Pan Pacific Hanoi. I'm sure our entire hotel staff, Tracy in partucular enjoyed catering to your needs as much as you enjoyed your stay. We hope to welcome you back to the hotel in the near future. Sincerely, Marc Emmanuel General Manger Pan Pacific Hanoi
Napisano 30 lipca 2018
Pan Pacific Hanoi
8,0
Wspaniały
Michele – Singapur
Podróżujący służbowo
Pokój klubowy Pacific
Nocy pobytu: 1. Miesiąc pobytu: czerwiec 2018
Bardzo dobry”
Staff are very helpful, location is great, room is clean and comfortable.
Data recenzji: 23 czerwca 2018
Dear Michele, Thank you very much for choosing Pan Pacific Hanoi for your recent stay and for taking the time to post the feedback of your wonderful experience with us. It is always rewarding to receive positive feedback! We look forward to welcoming you back in the not so distant future. Yours sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Napisano 27 czerwca 2018
Pan Pacific Hanoi
8,8
Wspaniały
Dharshaka – Singapur
Podróż z partnerem
Pokój Deluxe z 2 łóżkami pojedynczymi
Nocy pobytu: 2. Miesiąc pobytu: grudzień 2017
Excellent!”
Sign up for the tea time free flow alcohol with snacks you can enjoy the sunset from the lounge.
Data recenzji: 17 czerwca 2018
Dear Dharshaka, Thank you for your great review. We are very happy to hear that you enjoyed the services and the beautiful sunset from our lounge. We look forward to having another chance of welcoming you back. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Napisano 18 czerwca 2018
Pan Pacific Hanoi
9,2
Fantastyczny
MADHAN – Singapur
Rodziny z małymi dziećmi
Pokój Deluxe dwuosobowy
Nocy pobytu: 2. Miesiąc pobytu: marzec 2018
Fantastyczny”
Staff were very friendly and they even arranged an extra bed for my son. Room was clean, spacious and big enough. Bathroom was clean and spacious as well. We got a high floor facing the lake view and the hotel is in an excellent location. Nice breakfast as well. Overall one of the best hotels I have stayed and I will definitely recommend this to my friends.
Data recenzji: 01 maja 2018
Dear Madhan, We would like to thank you very much for staying with us and taking your time to give us a lovely comment on Agoda. It truly has been a pleasure to have you with us as our guests. We are glad that your recent stay with us was enjoyable and our associates have delivered to you a memorable experience at Pan Pacific Hanoi. I will share your review with our associates at all levels. I am sure that this feedback will serve as a great encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for recommend our hotel to your friends. We look forward to welcoming you and your family back to the hotel. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Napisano 07 maja 2018
Pan Pacific Hanoi
8,4
Wspaniały
Aung – Tajlandia
Podróż z partnerem
Pokój Premium
Nocy pobytu: 2. Miesiąc pobytu: kwiecień 2018
Wspaniały”
I will come again
Data recenzji: 20 kwietnia 2018
Dear Aung, Thank you for choosing Pan Pacific Hanoi for your recent stay. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Please rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Napisano 23 kwietnia 2018
Pan Pacific Hanoi
6,8
Przyjemny
Verlene – Singapur
Podróżujący służbowo
Pokój Deluxe z 2 łóżkami pojedynczymi
Nocy pobytu: 3. Miesiąc pobytu: kwiecień 2018
Moderate hotel”
For me the location was not very idea. For the price that I am paying, I would probably be staying somewhere near the Old Quarters or a mall. The room is abit dated but functional. Showerhead was not working very good. Staff was excellent. Within a 5 minutes walk, there is a 24 hours conveience store known as Circle K( just need to turn left and walk straight). Coffee bean is also near by which is a plus. The facilities of the hotel was excellent. there is a connecting door in between my room and next door, so I could hear some noises.
Data recenzji: 06 kwietnia 2018
Dear Verlene, Thank you for taking the time to share with us your review after the recent stay at Pan Pacific Hanoi. While we are glad to read that you had a good comment on our staff and the facilities of the hotel, we regret to hear that your stay has not been up to expectation and that your room was less than perfect. Please accept our sincere apologies for the inconvenience. We have well noted all your constructive comments and have shared them with our Management team and the Director of Engineering. Please be reassured that we will make immediate arrangements to rectify the issue of the shower head and to see the possibility for improvement of the sound proofing of the room in the future. We thank you again for your constructive feedback and we hope to see you again soon where you can witness the improvements we have made. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
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Pan Pacific Hanoi
10,0
Fantastyczny
Roger – Stany Zjednoczone
Podróżujący służbowo
Pokój Deluxe dwuosobowy
Nocy pobytu: 2. Miesiąc pobytu: marzec 2018
Excellent business stay”
The hotel really surprised me. Especially from the quality of literally all the staff there. Someone there is doing some very good training and customer focused management. Don't be fooled by the relatively old exterior (Pan Pacific has been around a long time). If you like a classic hotel with large welcoming lobby and clean facilities and excellent service, this hotel did the trick.
Data recenzji: 31 marca 2018
Dear Roger, Thank you for your kind words after your recent stay at our Pan Pacific Hanoi and for recommending us to other travelers. We are very happy to hear your beautiful comment on our staff. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Pan Pacific Hanoi is renowned. We would be more than happy to welcome you to our hotel soon again! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Napisano 02 kwietnia 2018
Pan Pacific Hanoi
8,8
Wspaniały
Daryl – Singapur
Podróż z partnerem
Pokój Premium
Nocy pobytu: 1. Miesiąc pobytu: marzec 2018
Nice view”
Hotel has a great view of the lakes. Staff were ever helpful in ensuring that guests enjoyed their stay.
Data recenzji: 29 marca 2018
Dear Daryl, Thank you for your great review. We are very happy to hear that you enjoyed the beautiful view of the lake from the hotel and had a good comment on the helpfulness of our staff. We look forward to having another chance of welcoming you back. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Napisano 29 marca 2018
Pan Pacific Hanoi
8,4
Wspaniały
Derrick – Singapur
Indywidualni podróżujący
Pokój Deluxe dwuosobowy
Nocy pobytu: 2. Miesiąc pobytu: marzec 2018
Location is good but room is old”
The sound proofing is very bad for the room, can hear next door close or open door, even the toilet door closing can be heard from next door.
Data recenzji: 25 marca 2018
Dear Derrick, We appreciate you taking the time to share your impressions on your current stay at Pan Pacific Hanoi. It was very much our regret to hear that our facilities are not up to your expectation and it has been preventing you from enjoying your stay to the fullest. Please rest assured that we take your feedback seriously and will study the possibilities for improvement. We sincerely hope to have the chance to better serve you in the future. We thank you again and we hope the experience won't alter your trust in PPHG group. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Napisano 27 marca 2018
Pan Pacific Hanoi
6,4
Przyjemny
nhung – Wietnam
Podróż z partnerem
Pokój Deluxe dwuosobowy
Nocy pobytu: 1. Miesiąc pobytu: luty 2018
Very old hotel”
Most things in the hotel is old, & staff feeling more like family hotel than 5***** hotel. Room are small. Window too small
Data recenzji: 12 marca 2018
Dear Nhung, Thank you for choosing Pan Pacific Hanoi for your recent stay and for taking the time to share with us your review. We have well noted your comments regarding the age of the hotel for our renovation plan in the near future. Please rest assured that during the months to come and through out next year, we will continue to upgrade our property to bring a seamless, and refreshing experience to all our guests. We appreciate your loyalty and trust and do hope you give us another chance to welcome you back on a return visit to Hanoi. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Napisano 16 marca 2018
Pan Pacific Hanoi
8,8
Wspaniały
Hannah – Malezja
Podróż z partnerem
Pokój Deluxe z 2 łóżkami pojedynczymi
Nocy pobytu: 3. Miesiąc pobytu: marzec 2018
The saving grace of Hanoi”
My best friend and I traveled to Hanoi together in Mar'18. It was spring so the weather was cool, at around 18-20deg at night. We thoroughly enjoyed our stay at the Pan Pacific, and even joked that it is a 'heaven' compared to the dirty, chaotic streets of Hanoi. The staff there speak moderately good english, but it is much better compared to the locals or taxi/rickshaw drivers which speak virtually 0. Breakfast selection could be better, but I would give it a 6.5/10 because of ambiance and taste. Toiletry amenities are of good size and quality. Upon check-in they try to up-sell you 'Club' privileges, which is a little overpriced if you ask me at around USD$184 extra for 3 nights, which include all day juice, evening canapes & tea time snacks (but then again Club is always overpriced, so to each its own). Concierge was very helpful with booking Grabs and advising on places to visit. But do not take their recommendations for food, it is v expensive. Overall we had a fantastic time 8/10.
Data recenzji: 07 marca 2018
Dear Hannah, Thank you very much for sending your comments after your stay at Pan Pacific Hanoi. We are pleased to hear that except the breakfast selection, you thoroughly enjoyed your stay with us and you appreciated the assistance of our Concierge staff. Regarding your comment about breakfast, we are sorry to hear that you did not really enjoy the ambiance and the taste. Please rest assured we have addressed this with the Food and Beverage Director to ensure we improve on this. We hope to welcome you back again. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Napisano 16 marca 2018
Pan Pacific Hanoi
9,6
Fantastyczny
Joseph – Australia
Podróżujący służbowo
Pokój Deluxe z 2 łóżkami pojedynczymi
Nocy pobytu: 5. Miesiąc pobytu: luty 2018
Fantastyczny”
The night duty manager made this stay very welcome and she was very helpful very happy with the service and happy that she dealt with problems
Data recenzji: 12 lutego 2018
Dear Joseph, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the night duty manager know that she made an impact during your stay. We are looking forward to welcoming you back to the hotel soon! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Napisano 13 lutego 2018
Pan Pacific Hanoi
10,0
Fantastyczny
Mohammed – Arabia Saudyjska
Indywidualni podróżujący
Pokój Deluxe dwuosobowy
Nocy pobytu: 1. Miesiąc pobytu: luty 2018
Thanks ”
Thanks
Data recenzji: 11 lutego 2018
Dear Mohammed, Thank you for choosing Pan Pacific Hanoi for your recent stay and for giving us a perfect rating. We are looking forward to welcoming you soon again to our Pan Pacific Hanoi. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Napisano 13 lutego 2018
Pan Pacific Hanoi
8,8
Wspaniały
Naokazu – Hongkong
Podróż z partnerem
Pokój Deluxe dwuosobowy
Nocy pobytu: 1. Miesiąc pobytu: styczeń 2018
Excellent Hospitality”
Hotel crew was so great to make sure our stay was most pleasant. Can't find anywhere else so attentive like them.
Data recenzji: 23 stycznia 2018
8,4
Wspaniały
Elana – Stany Zjednoczone
Podróż w większej grupie
Pokój Deluxe z 2 łóżkami pojedynczymi
Nocy pobytu: 1. Miesiąc pobytu: styczeń 2018
Nice hotel, good facilities”
The hotel is pretty nice, staff are accommodating, and the rooms are clean and well kept. The rooms with a lake view have a really nice view. There is a rooftop bar which also has a great view. Didn't use the pool but it looked fine. It's enclosed. The location is a bit out of the city center but not that far. Feels more relaxed away from the noise of the old town. My only complaint is that the beds were too hard. They had a pretty decent mattress topper on top of a hard bed, so it didn't do much to make the beds more comfortable.
Data recenzji: 08 stycznia 2018
Dear Elana, Thank you very much for choosing Pan Pacific Hanoi for your recent stay and for sharing with us your review. We are pleased to hear that except the beds that were too hard for you, you appreciated our hotel cleanliness, the beautiful view and the friendly staff. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Pan Pacific Hanoi. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Napisano 18 stycznia 2018
Pan Pacific Hanoi
8,4
Wspaniały
chee – Malezja
Rodziny z małymi dziećmi
Pokój Deluxe z 2 łóżkami pojedynczymi
Nocy pobytu: 2. Miesiąc pobytu: grudzień 2017
Awesome hotel at Hanoi ”
Nice service of front office (Ms.Van) .... helped us when check in time .... very awesome hotel with Lake view !!! Breakfast was awesome ... variety of choice ... sure will come back when travel to Hanoi in future ... ❤️👍🏻
Data recenzji: 04 stycznia 2018
Dear Chee, Thank you so much for taking the time to share your experience at our Pan Pacific Hanoi with other travelers! We are delighted to read that you highly appreciated the assistance of our staff and you enjoyed our location and the variety of our breakfast. Certainly, we will share your kind comments with Ms. Van and the front office team. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Marc Emmanuel General Manager Pan Pacific Hanoi
Napisano 18 stycznia 2018
Pan Pacific Hanoi
10,0
Fantastyczny
Faye – Wielka Brytania
Podróż z partnerem
Pokój Premium
Nocy pobytu: 3. Miesiąc pobytu: grudzień 2017
Great, full service hotel in good location ”
The Pan Pacific is ideally located outside of the hustle and bustle of Old Town but still easily accessible and with a great view of the lake. There is a good gym and pool and great buffet breakfast. We would happily stay here again.
Data recenzji: 03 stycznia 2018
Dear Faye, Thank you so much for this wonderful review! We are looking forward to having you with us soon again. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Napisano 18 stycznia 2018
Pan Pacific Hanoi
12345
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