darmowe Wi-Fi we wszystkich pokojach
wanna z hydromasażem
|Wart swojej ceny||7,9|
|Odległość do centrum||3 Km|
|Najbliższe lotnisko||Port lotniczy Gia Lâm (VVGL)|
|Odległość do lotniska||6,4 km|
Odwiedzasz takie miasto jak Hanoi? W Pullman Hanoi Hotel będziesz czuć się jak w domu dzięki gościnności i jakości oferowanych tu usług. Oddalony o 3 Km od zgiełku centrum, ten posiadający 5 gwiazdek hotel zapewnia doskonałe położenie i świetny dostęp do największych atrakcji miasta. Dzięki doskonałej lokalizacji, hotel zapewnia łatwy dostęp do najważniejszych atrakcji w mieście.
Doskonała obsługa oraz udogodnienia dostępne w sieci hoteli Accor Hotels sprawią, że każdy gość poczuje się jak w domu. Goście hotelu mogą korzystać z dostępnych na miejscu usług, takich jak całodobowa obsługa pokoju, darmowe Wi-Fi we wszystkich pokojach, ochrona 24h, sklep spożywczy, codzienne sprzątanie.
Hotel mieści 240 pokoi, z których każdy zaprasza do odpoczynku i korzystania z dostępnych udogodnień, takich jak telewizor płaskoekranowy, dostęp do Internetu (bezprzewodowy), Internet bezprzewodowy (bezpłatny), pokoje dla niepalących, klimatyzacja w niektórych pokojach. Hotel oferuje dostęp do wielu wyśmienitych obiektów rekreacyjnych, takich jak sala do jogi, wanna z hydromasażem, siłownia/sala fitness, sauna, pole golfowe (na miejscu). Liczne udogodnienia oraz świetna lokalizacja sprawiają, że hotel Pullman Hanoi Hotel stanowi doskonały wybór podczas pobytu w mieście Hanoi.
Dzieci i dostawki
Obiekt umożliwia pobyt dzieci w każdym wieku.
|Wiek gościa||Dodatkowe łóżko|
Dzieci w wieku od 0 do 12 lat [włącznie]
Muszą korzystać z dodatkowych łóżek
W obiekcie można poprosić o dodatkowe łóżka, przy czym konieczne może być uregulowanie dopłaty
Goście w wieku 13 lat są traktowani jak osoby dorosłe.
W obiekcie można poprosić o dodatkowe łóżka, przy czym konieczne może być uregulowanie dopłaty
Dostępność dodatkowych łóżek zależy od wybranego pokoju. Prosimy o kontakt z obiektem w celu uzyskania szczegółowych informacji.
Pullman Hanoi Hotel
Dzielnica Dong Da
Dzielnica Hai Ba Trung
Dzielnica Hoan Kiem
Hotel o wysokim standardzie”
Serve Healthy breakfast”
Usually I am not a hotel food lover as most food were either too commercial, oily and over cook. Great healthy diet fresh breakfast serve I ever had throughout my global travelling.
Dear Wong, We are delighted to read your feedback about healthy breakfast which you experienced during your time staying with us. Your nice comments have been shared with the Kitchen Team and I am sure they will be encouraged by your remarks. Once again, thank you for your feedback and we look forward to welcoming you back to Pullman Hanoi soon. Kind regards, Nguyen Thi Thanh Binh Guest Experience Manager
very nice clean adequately spacious rooms good english speaking employees quality food
Dear balaji, Thank you very much for choosing Pullman Hanoi and for your nice comments about our spacious rooms, quality food and good English speaking employees. We are really proud that you had such a wonderful experience and that our hospitality met your expectations. I will share your nice feedback with the whole team and I am sure that they will be encouraged by your remarks. Once again, our most sincere thanks for your feedback and we look forward to welcoming you back to our hotel soon. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
nice location great services”
staffs were polite and helpful
Dear Dalton, On behalf of Pullman Hanoi Team, I would like to thank you for having chosen us for your recent stay in Hanoi. I also thank you for taking the time to share your nice experience about the performance of our staffs. I will share your feedback with the entire team and I am sure that they will be encouraged by your remarks. Thank you once again for your feedback and we look forward to welcome you back soon. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
The Business Hotel”
Construction works nearby has taken so that it does do justice to this remarkable hotel. Location is great, restaurant and lounge are nice.
Dear Mohamed, Thank you for having chosen our hotel for your recent stay in Hanoi. It was a great pleasure to have you with us. We re delighted to know that though the construction works nearby the hotel has been an inconvenience for you, our services still met your expectation and especially you liked our hotel location, restaurant and the lounge. Your nice comments will really help the whole team to try our best in order to deliver the best services to our valued customers. Once again, our most sincere thanks for your comments. We look forward to welcoming you back to Pullman Hanoi in the near future. With best regards, Nguyen Thi Thanh Binh Guest Experience Manager
very good service”
The staff are very nice and friendly. However, they may need to improve on their language a little bit. I tried to ask if I have delivery from my room, they told me that there wasn't any delivery yet. Then I went down to check, they were confused in the beginning but they found my delivery product in the concierge desk.
Dear Swarna, We very much appreciate your time taken to review us and the satisfactory comments. It is always heartwarming to hear that our guests enjoyed their stay at our house. Regarding the constructive feedback for the language barrier, we surely will note it and put on more training to ensure the smooth and personalized services. Thank you again and we look forward to welcoming you back to our hotel in the near future. With Kind Regards Nathalie Poncet Operations Manager
Neat Hotel in Hanoi”
Came here for a business trip, didn't check out the facilities, the room is quiet, location might be far from nearby restaurant. the Staff is really courteous throughout my stay and breakfast was great, good selection and food quality,.
Dear Harry, Thank you for staying with us and taking the time to review us on Agoda. It delights me to read that you have enjoyed your stay with us and our services have made your business trip a convenience stay. I will share your comments with our team as a great encouragement for our connectors. Harry, thank you again for your supports and we all look forward to welcoming you back to the hotel in the near future. Your Sincerely Jayden Dinh Assistant Guest Experience Manager.
Very nice staff, good breakfast, room is very clean”
We were a group of 7 with a 2 year old toddler and an elderly with wheelchair. The location is good if you have a car, everything is easily accessible with car (mausoleum is only like 10 min drive). The staff is very nice. When I booked a Grab car, they asked to check whether the car and the driver was the same as in the apps. The breakfast was very nice, had varieties like korean food, vietnamese food or chinese food. There were countdown party at the lobby during our stay. We watched the balloons drop from the ceiling. It was very loud but nice.
Dear Jessica, Thank you for your recent stay with us and a wonderful review for Pullman Hanoi. It delights me to read your comments that highlight how much you and your group enjoyed our hotel as well as many positive aspects of Pullman Hanoi Hotel. Your feedback is a great encouragement for all of us and it is with my pleasure to share your comment with our front line connectors who have been dedicating to make your stay an enjoyable one. Jessica, thank you again for your supports and if there is anything else we can do to assist, please contact us at any time. We look forward to seeing you again in the future. Your Sincerely Nathalie Poncet Operations Manager
Great hotel, with excellent staff who were very helpful at every turn. Facilities were outstanding especially gym, meeting rooms and breakfast. Breakfast had are buffet they covered all dietary needs. The only let down for me was the hotel's Pho. It is one of the countries dishes of choice and it was poorly done by the hotel, used mince meat which was awful for beef and the chicken pho was not much better with skin will on the meat that had hair or in one case it still had a feather on it. Apart from this everything else about the hotel is great. Definitely recommend if you are doing business or what to splash out for a night or two, it is a little pricey for meals and drink, but for the establishment its great. Location wise its along way from everything, but recommend using uber in vietnam, best way to travel if you need to get to meetings etc.
Dear Pale, We would like to thank you very much for choosing to stay with us and taking your time to review us on Agoda. It truly has been a pleasure to have you as our guest. We are glad that you have enjoyed your stay with us here at Pullman Hanoi Hotel. It delights me to read your fantastic review which highlights all the positive aspects of the hotel. Regarding the Pho you have had in the restaurant, I will be sure to share your comment to relevant department managers to address the issue. Thank you again for sharing your experience with us and we look forward to welcoming you back to the hotel in the near future. With kind regards, Nathalie Poncet Operations Manager Pullman Hanoi Hotel
I paid for guests who were sponsored by XYZ company. When the guest checked in, the staff asked the guests: your booking booked via booking.com and Chu Du? The guests who didn't know where their rooms were booked. Why don't the hotel asked them to show the hotel confirmation number? That's so easy for the guests and for us (the travel agent booked room via Agoda, not booked via booking.com as the hotel confirmed so many times when the guests checked in). I paid the rooms and also at the hotel lobby for support my guests to check-in! And I come from Travel Town company. The guests asked me: you are in the Travel agent but you can't book directly to hotel? (while I had so many choices for booking the room at the same time for comparing!) (However, the staff named Tuyen Nguyen - reservation clerk support us by check in early and check-out late)
Dear Thi, We would like to thank you very much for choosing Pullman Hanoi. We very much appreciate that you took your time to tell us your concern about the operation of the hotel. At Pullman, we always endeavor to deliver the most memorable service experience to all of our guests; therefore,your feedback is valuable for our continuous improvement process. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In addition, we would love to help you to organize a better experience for your guests in the future. Please let us know your guest's schedule. I will be sure to share your comments with our team, especially Ms Tuyen as an encouragement for her daily effort. Thank you again for sharing your concern, we look forward to seeing you soon. Best Regards, Nathalie Poncet Operations Manager Pullman Hanoi
We had a one night stay at Pullman Hanoi Hotel just before our Halong Bay tour. We chose the hotel as it was within walking distance to the One Pillar Pagoda and Ho Chi Minh Museum. However, aside from this advantage, there were simply nothing much near its vicinity. There were hardly food or shopping. We had our lunch at the hotel restaurant and ordered from the ala carte menu. We were appalled when we were told that iced/warm water is not complimentary if we chose to order from the ala carte menu regardless the number of dishes ordered.
First Time At The Pullman Hanoi”
I frequent Hanoi for work and this is the first time i am staying at the Pullman, mainly because i was holding a seminar in the same hotel. The decision was definitely not regretted, the hotel is clean, nice location, great service and convenient too. It is good to have english speaking staff in the hotel, and the Pullman was just fantastic. Having explored various other hotels in Hanoi, i am definitely going to considering staying at the Pullman again during my next visit.
All hotel staff are very friendly and helpful ”
I stayed 4 nights in Dec at Pullman Hanoi. Hotel's location is not very convenient, but cheap taxi can take you any where easily. All the hotel staff are very helpful and extremely friendly. Though I don't quite agree with the 5-star rating, I still think this is a very good hotel.
Looks like a 5 star hotel”
Great spacious rooms with lots of shops around the area. I have stayed in this hotel for over 5 times now, and the hotel added a Starbucks kind of huge coffee joint just in their carpark area. Great place to sit and chill in the Hanoi winter.
friendly and clean”
The hotel is centrally located. There are many amenities such as shopping centre, business office and many other facilities. The hotel staff is very friend and ready to help you in whatever needs. The hotel provides good range of in room dining service and breakfast buffett selection is great.
Quality international business hotel”
It was a business trip, so Pullman was selected for its proximity to my meetings more than for leisure. However, like most of Hanoi, there are gems to be discovered "round the corner" provided one explores... my regular Cha Ca restaurant is a 5 min walk away... and several good restaurants are also not too far. Service was good... as would be expected of a Pullman.
Everything works well in the hotel”
The shower can be improved . There is not much of water protection for the bathroom , everything gets wet. The lights in the shower room are not really convenient for shaving, in other words, not enough light!
Great Business Hotel”
Very pleasant..surprise to be informed that up to 4 soft drinks at minibar is complimentary. It is a very new hotel hence all facilities are all new. Just that taxi to airport booked through hotel is more expensive at VND350,000 (or VND370,000?). I know one other hotel near Pullman is charging VND250,000.
the hotel is well located in the cbd. there're many good restaurants nearby the hotel. hotel staff is friendly and speaks good english. hotel facilities are quite well equipped. gym is good. nice swimming pool. hotel restaurant is good. it's a short taxi ride to tourist sites in hanoi, the lake and the old quarters. i'll definitely stay at the hotel again for my next trip.
Despite the renovation, I actually liked the old stuff that was kept such as the granite tiling in the bathroom or the nice paintings. Room is functional like all Pullman hotels. The chimney is the signature at this hotel and it adds character. Staff is commendable as well. Would definitely recommend it.