The Exchange Regency Residence Hotel Managed by HII
Pokój typu Deluxe z łóżkiem typu queen-size The Exchange Regency Residence Hotel Managed by HII
Klub dla dzieci The Exchange Regency Residence Hotel Managed by HII
Foyer The Exchange Regency Residence Hotel Managed by HII
Zobacz wszystkie 42
Usunięto z ulubionych
7,6
Bardzo dobry
5.0% w tym miesiącu
/10
( 4405 recenzji)Sprawdź opinię gości
NA MAPIE
8,2
Wspaniały
Ocena za lokalizację
Wspaniała lokalizacja
Parking
BEZPŁATNIE
  • Uniwersytet Azji i Pacyfiku430 m
  • Metrowalk470 m
  • The Podium570 m
  • PhilSports Arena590 m
  • PSC-ULTRA730 m
  • SM Megamall730 m
  • Ortigas Financial Center740 m
  • Asian Development Bank760 m
  • Shangri-La Plaza Mall880 m
  • Stacja Ortigas kolejki MRT880 m
  • bezpłatne Wi-Fi

    The Exchange Regency Residence Hotel Managed by HII

    Exchange Road corner Meralco Avenue, Pasig, Manila, Filipiny, 1605 - NA MAPIE
    Fantastyczna reputacja
    Obiekt polecany znajomym przez 81% gości
    Bardzo dobre usługi
    ocena 7,6 za usługi
    • 850 m do transportu publicznego

    • Transport lotniskowy

    • wymiana walut

    • darmowe Wi-Fi we wszystkich pokojach

    • sauna

    Ten obiekt cieszy się dużą popularnością!

    Zarezerwowano 99 razy

    Ranking obiektu|W porównaniu do 8639 innych obiektów w mieście Manila
    Zobacz wszystkie rankingi
    Ocena za komfort pokoju
    7.4/10
    Rozmiar pokoju
    35 sqm.
    Ocena za wartość do ceny
    7.8/10
    Ocena za lokalizację
    8.2/10
    lepsza niż w
    98
    %
    obiektów w mieście Manila.
    większy niż w
    98
    %
    obiektów w mieście Manila.
    lepsza niż w
    96
    %
    obiektów w mieście Manila.
    lepsza niż w
    96
    %
    obiektów w mieście Manila.
    Wart swojej ceny7,8
    Odległość do centrum0 Km
    Ocena lokalizację8,2
    Najbliższe lotniskoMiędzynarodowy port lotniczy im. Ninoya Aquino (MNL)
    Odległość do lotniska9,8 km

    The Exchange Regency Residence Hotel Managed by HII – dostępne pokoje

    Apartament (Suite)
    Apartament (Suite)
    ...
    • wielkość pokoju: 69 m²/743 ...
    • widok: na miasto
    • 1 łóżko dwuosobowe oraz 1 ł...
    Wpisz daty, aby zobaczyć ceny
    Pokój typu Twin Deluxe (Deluxe Twin Bed)
    Pokój typu Twin Deluxe (Deluxe Twin Bed)
    ...
    • wielkość pokoju: 27 m²/291 ...
    • widok: na miasto
    • 2 łóżka jednoosobowe
    Wpisz daty, aby zobaczyć ceny
    Pokój premium z łóżkiem typu Queen (Premier Queen Bed)
    Pokój premium z łóżkiem typu Queen (Premier Queen Bed)
    ...
    • wielkość pokoju: 35 m²/377 ...
    • widok: na miasto
    • 1 łóżko Queen
    Wpisz daty, aby zobaczyć ceny
    Pokój typu Deluxe z łóżkiem typu queen-size (Deluxe Queen Bed)
    Pokój typu Deluxe z łóżkiem typu queen-size (Deluxe Queen Bed)
    ...
    • wielkość pokoju: 27 m²/291 ...
    • widok: na miasto
    • 1 łóżko Queen
    Wpisz daty, aby zobaczyć ceny
    Pokój Premium typu Twin (Premier Twin)
    Pokój Premium typu Twin (Premier Twin)
    ...
    • wielkość pokoju: 35 m²/377 ...
    • widok: na miasto
    • 2 łóżka jednoosobowe
    Wpisz daty, aby zobaczyć ceny
    Klasyczny pokój Deluxe typu Queen (Deluxe Classic Queen Room)
    Klasyczny pokój Deluxe typu Queen (Deluxe Classic Queen Room)
    ...
    • wielkość pokoju: 27 m²/291 ...
    • widok: na miasto
    • 1 łóżko Queen
    Wpisz daty, aby zobaczyć ceny
    Classic Queen Room
    Classic Queen Room
    ...
    • wielkość pokoju: 27 m²/291 ...
    • prysznic
    • 1 łóżko dwuosobowe
    Wpisz daty, aby zobaczyć ceny
    Klasyczny pokój Deluxe typu Twin (Deluxe Classic Twin Room)
    Klasyczny pokój Deluxe typu Twin (Deluxe Classic Twin Room)
    ...
    • wielkość pokoju: 27 m²/291 ...
    • widok: na miasto
    • 2 łóżka jednoosobowe
    Wpisz daty, aby zobaczyć ceny
    Classic Twin Room
    Classic Twin Room
    ...
    • wielkość pokoju: 27 m²/291 ...
    • prysznic
    • 2 łóżka jednoosobowe
    Wpisz daty, aby zobaczyć ceny
    Deluxe Room
    Deluxe Room
    ...
    • prysznic
    Wpisz daty, aby zobaczyć ceny
    Nawet do 30% zniżki z ofertami dla wtajemniczonych Agoda!

    Zaloguj się teraz i sprawdź jeszcze niższe ceny!

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    The Exchange Regency Residence Hotel Managed by HII – więcej informacji

    The Exchange Regency Residence Hotel Managed by HII – więcej informacji

    Opis

    Pokaż mniej

    W ofercie

    Pokaż mniej

    Odległość od kluczowych miejsc

    Podane odległości są mierzone w linii prostej. Rzeczywiste odległości mogą być inne.
    Pokaż mniej

    Co znajduje się w pobliżu?

    Podane odległości są mierzone w linii prostej. Rzeczywiste odległości mogą być inne.
    Pokaż więcej

    Zasady pobytu gości

    Pokaż mniej

    Użyteczne informacje

    Pokaż mniej

    Recenzje obiektu The Exchange Regency Residence Hotel Managed by HII od osób, które tam nocowały

    Według zweryfikowanych użytkowników Agoda
    Recenzje – Agoda (4405)Recenzje – Booking.com (1230)
    7,6
    /
    10
    Bardzo dobry
    5.0% w tym miesiącu
    Warunki w obiekcie / Czystość7,5
    Udogodnienia7,1
    Lokalizacja8,2
    Jakość pokoju i komfort7,4
    Obsługa7,6
    Wart swojej ceny7,8
    Ocena
    9+ Wyjątkowy (376)
    8-9 Wspaniały (382)
    7-8 Bardzo dobry (630)
    6-7 Dobry (370)
    <6 Poniżej oczekiwań (557)
    Miesiące roku
    mar - maj (515)
    cze - sie (585)
    wrz - lis (558)
    gru - lut (657)
    Każdy typ podróżujących (4405)
    Wszystkie typy pokojów
    Wszystkie języki
    Wyświetlanych zweryfikowanych komentarzy gości: 2315
    12345
    9,2
    Fantastyczny
    Farah – Filipiny
    Podróżujący służbowo
    Klasyczny pokój Deluxe typu Queen
    Nocy pobytu: 3. Miesiąc pobytu: lipiec 2019

    Fantastyczny”

    The elevator is kind of slow and the wait is long. However, the hotel is nice and the location is good. The staff are friendly. I just wish the room had all the usual basic room amenities without having to charge the customer extra.

    Data recenzji: 19 lipca 2019

    Dear Ms. Farah, Thank you so much for taking time to share your comments with us. We are glad to learn that our staff were able to provide you with a friendly service and pleased to know that you found our hotel nice and ideal for guests who would like to be closed to business and leisure hubs. Sadly, we were not able to make it even perfect because of other concerns. Our Deluxe Classic room is our basic room type which is ideal for guests looking for a place to sleep and equipped with extensive facilities. Rooms have limited in-room amenities. For our other type of travelers that are looking for more amenities, we have our Deluxe Premium and Premier rooms as option. We are also continuously taking steps in upgrading our elevators as part of our product enhancement for your comfort. Rest assured that we are committed in improving our product and services to serve you better. We are very excited to having you with us again soon, Ms. Farah! Best regards, Leo Amante

    Show more
    The Exchange Regency Residence Hotel Managed by HII
    10,0
    Fantastyczny
    Iana
    Podróż z partnerem
    Klasyczny pokój Deluxe typu Queen
    Nocy pobytu: 2. Miesiąc pobytu: lipiec 2019

    Bang for your buck”

    Great stay. Easy to find location. Accessible to many malls (Ayala Malls the 30th, The Podium, Megamall, etc.) Staff were really friendly and accommodating. We can also observe that this is a family friendly hotel. The room was nice and is already cold from the AC. It smelled amazing because of the relaxing smell inside the room, similar to a spa. Only downside are the elevators which took us a bit of time to get to our floor. The bathroom was okay, the shower was a little tight for my liking and having a bidet would be a plus next time. The breakfast buffet lacked the options but made up for the taste. Selections include a salad bar, cereals, some fruits, adobo, chicken wings, pancakes, scrambled eggs and plain/fried rice. It is located outside the hotel premises, but it is very near the main entrance of the hotel.

    Data recenzji: 09 lipca 2019

    Dear Ms. Iana, Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback and suggestions with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Best regards, Leo Amante Asst. Front Office Manager

    Napisano 11 lipca 2019
    The Exchange Regency Residence Hotel Managed by HII
    4,0
    Mary – Filipiny
    Rodziny z małymi dziećmi
    Klasyczny pokój Deluxe typu Twin
    Nocy pobytu: 1. Miesiąc pobytu: lipiec 2019

    Do przyjęcia”

    We stayed here last weekend to celebrate my son's birthday. We arrived at 2pm and we waited for almost 30 minutes before we can check in because according to them they haven't finished cleaning our room yet. When the receptionist told us that we can go up to our room, there are only 2 working elevators (the other one is the service elevator) and you still have to wait for around 15-20 minutes before you can come in. When we enter the room it was small, just like a condo type room (not the usual hotel room which smells fresh and clean), we've noticed a foul smell inside the room only to found out that it was the table at the side (maybe those guys who check in before us spilled some vinegar or something and the housekeeping personnel didn't even bother to clean it thoroughly because they are in a hurry because we're already waiting at the lobby).

    Data recenzji: 25 lipca 2019

    Dear Ms. Mary, Thank you for sharing with us your feedback. We sincerely apologize for not meeting most of your expectations during your recent stay. We would like to assure you that we take guest's feedback very seriously as we strive to improve on the level of service that we provide our guests each and every stay. We have addressed these matters with the concerned department and have taken all corrective measures to obviate re-occurrence. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. We do look forward to meeting you on your next visit and we will make sure you carry back better memories of your visit with us. Best regards, Leo Amante Asst. Front Office Manager

    Napisano 26 lipca 2019
    The Exchange Regency Residence Hotel Managed by HII
    10,0
    Fantastyczny
    Richmond – Filipiny
    Indywidualni podróżujący
    Klasyczny pokój Deluxe typu Twin
    Nocy pobytu: 1. Miesiąc pobytu: lipiec 2019

    Surprisingly! ”

    Surprisingly good! I didn’t expect too much because looking from the outside, the building looks a bit run down. Lobby is a bit warm, and the scent could be improved - maybe use something citrusy like grapefruit scent rather than lemon grass that I mistakenly thought of tinola bordering spoilage. Also, thanks to Faith who is so pleasant and welcoming. The room was just right size, bed was comfortably soft, air-condition was cold, and wifi is fast! Thanks to kuya engineer who helped us connect. Bathroom design should be improved ergonomically and to optimize space functionally as well. In room service was exceptional. They attend to our needs swiftly like when we asked for iron and board, to map the wash room and when we ask for water. We liked the idea of having glass water bottle but was disappointed when it was not refillable. Shout out to the hotel manager who has allowed us to use the pool even after we checked out. He was so nice he made our stay even more extra pleasant!

    Data recenzji: 19 lipca 2019

    Dear Mr. Richmond, Thank you so much for this very wonderful comment about our hotel.It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in Ortigas. Best regards, Leo Amante Asst. Front Office Manager

    Napisano 22 lipca 2019
    The Exchange Regency Residence Hotel Managed by HII
    8,8
    Wspaniały
    Kimmy – Stany Zjednoczone
    Podróż z partnerem
    Klasyczny pokój Deluxe typu Twin
    Nocy pobytu: 1. Miesiąc pobytu: lipiec 2019

    Fair Enough”

    over all okay naman pero sana my bidet and slippers as well.

    Data recenzji: 25 lipca 2019

    Dear Ms. Kimmy, Thank you for choosing The Exchange Regency Residence Hotel as your preferred hotel here in Ortigas. If there is an opportunity for us to welcome you back, please do let us know as we would be more than happy to allocate a room for you with bidet and slippers next time. Rest assured that all your comments and preference have been recorded and shared with the rest of the team. We look forward to seeing you again, Ms. Kimmy! Best regards, Leo Amante Asst. Front Office Manager

    Napisano 26 lipca 2019
    The Exchange Regency Residence Hotel Managed by HII
    5,6
    Claudine – Filipiny
    Rodziny z małymi dziećmi
    Pokój typu Twin Deluxe
    Nocy pobytu: 1. Miesiąc pobytu: lipiec 2019

    Fair ”

    The location is highly recommended. Cleanliness was okay but not so. Worst experience with elevator. Waiting time 15- 20 minutes. If you have plenty of stuff like a stroller can take up to 30-40 mins before you can ride the elevator. And the children says upto 12 years old are free so i expected for free breakfast but they ask me to pay in half m. free only 0-6 yrs old. Food are served cold and limited choices. But they gave us complimentary muffin for my birthday girl which is so yummy i was only expecting 1pc but they gave us a box. Which i appreciate a lot. If they can only fix the elevator this is nice hotel to stay in .

    Data recenzji: 22 lipca 2019

    Dear Ms. Claudine, Thank you for sharing with us your experience in our property. We are delighted to know that you found our location highly recommendable and enjoyed the muffin we have sent for your daughter. Sadly, we did not meet some of your expectations during your recent stay and would like to assure you that we take guest's feedback very seriously as we strive to improve on the level of service that we provide our guests each stay. Your concern on elevator has been escalated to our service provider and we are glad to inform you that it has been fixed already. As temporary measure we manually operate our lifts during peak hours and we also offer luggage assistance prior to check-out time to anticipate traffic during downtime. Rest assured that we are committed in improving our product and services to serve you better. Ms. Claudine, please accept our sincere apologies and we hope you will give us another opportunity to show how much we value you. Best regards, Leo Am

    Show more
    The Exchange Regency Residence Hotel Managed by HII
    6,8
    Przyjemny
    Princi
    Podróżujący służbowo
    Pokój typu Twin Deluxe
    Nocy pobytu: 1. Miesiąc pobytu: lipiec 2019

    Ordeal with insect”

    We just arrived from the airport and we decided to get a hotel since we will be early the next day, though it was a late check in, but we expected that the room would have been kept clean and cockroach free. :( when we reported it to the frontdesk, they were prompt to send a personnel to spray on the insects. Since we were too tired to wait again. On the other side of it, the bed was so soft and sleeping in it provided a good rest.

    Data recenzji: 11 lipca 2019

    Dear Ms. Princi, Thank you for leaving us your review of our property. We are glad that you found our bed comfortable. Sadly, we were not able to make your stay more enjoyable. We take guest's feedback very seriously as we strive to improve on the level of service that we provide our guests each stay. Sightings of cockroach could be the result of our intensified fumigation which already been contained. Ms. Princi, please accept our sincere apologies and we hope you will give us another opportunity to show how much we value you. Best regards, Leo Amante Asst. Front Office Manager

    Napisano 15 lipca 2019
    The Exchange Regency Residence Hotel Managed by HII
    6,4
    Przyjemny
    Maylene – Filipiny
    Podróż z partnerem
    Klasyczny pokój Deluxe typu Queen
    Nocy pobytu: 2. Miesiąc pobytu: lipiec 2019

    Extra payment ”

    You have to pay extra for the fridge and pair of slippers. The bathroom was too small for the standard one, you need to give space so you can close the door. No dining table for couples. So we managed to eat our ordered foods in the bed lol. Otherwise, the facility was clean and the staff are accomodating.

    Data recenzji: 10 lipca 2019

    Dear Ms. Maylene, Thank you for taking the time to write a review about your recent stay with us. We are delighted to know that our staff were able to provide you with great service. Our dedicated staff will be pleased to learn what you thought of them and it will continue to inspire and motivate them to do better. We appreciate your valuable feedback as it helps us identify the areas we can be improve. Fridge and slippers are not part of the Deluxe Classic room set-up, but if there is an opportunity for us to welcome you back, please do let us know as we would be more than happy to allocate a room for you with these amenities next time. Ms. Maylene, please accept our sincerest apologies and we hope you would give us another opportunity to be of service to you, so we can give you a truly soothing experience. Best regards, Leo Amante Asst. Front Office Manager

    Show more
    The Exchange Regency Residence Hotel Managed by HII
    8,8
    Wspaniały
    Jose – Filipiny
    Podróżujący służbowo
    Klasyczny pokój Deluxe typu Queen
    Nocy pobytu: 6. Miesiąc pobytu: czerwiec 2019

    Great service; value for money”

    Traveled here for business for six nights. Hotel staff were very accommodating. The hotel's strength is its staff who all attended to what I needed as soon as I brought them up. The rooms and the facilities are all great. You get the value you pay for. Definitely don't mind staying here again.

    Data recenzji: 01 lipca 2019

    Dear Mr. Jose, Thank you for this very inspiring review about our hotel. We are delighted to know that our staff were able to provide you with great service. We pride in giving our guests value for money as well as enjoy the wide array of facilities in the hotel, all within budget. Knowing that our guests have had a beautiful stay is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the rest of the team. We are very excited to having you with us again soon, Mr. Jose! Best regards, Leo Amante Asst. Front Office Manager

    Napisano 04 lipca 2019
    The Exchange Regency Residence Hotel Managed by HII
    8,0
    Wspaniały
    Sarah – Filipiny
    Podróż z partnerem
    Klasyczny pokój Deluxe typu Queen
    Nocy pobytu: 1. Miesiąc pobytu: grudzień 2018

    Bardzo dobry”

    Great for weekend staycation. Close to Ayala Malls the 30th and Ortigas Center.

    Data recenzji: 18 lipca 2019

    Dear Ms. Sarah, We are grateful that you took the time out to leave us a wonderful review. We are very glad to hear that you had a great weekend and pleased that you found our location ideal for guests who would like to be closed to malls and other leisure hubs. Comments like this will continue to inspire and motivate us to do better. We are very thrilled to having you with us again soon, Ms. Sarah! Best regards, Leo Amante Asst. Front Office Manager

    Napisano 22 lipca 2019
    The Exchange Regency Residence Hotel Managed by HII
    8,8
    Wspaniały
    Cathy – Filipiny
    Podróżujący służbowo
    Classic Twin Room
    Nocy pobytu: 1. Miesiąc pobytu: marzec 2019

    Always a good stay at Exchange Regency”

    I had stayed several times at Exchange Regency and I'm glad that the place is still well maintained. This was my go-to hotel each time I had an event to attend to and needed a place to stay in in the Ortigas area, but since it's a bit far from the mall there were times I would opt to stay at BSA towers which is just a stone throw away from MegaMall and St Francis Square. However, BSA had a change in their check-in/checkout time to 3PM-11AM and considering how literally slow their check-in/checkout process take (about 20-30mins), Exchange Regency has now become my go-to hotel again! If you need to go to the mall/s, you can always ride a UV Express (public transport) that passes by the hotel, fare is for only 12php per person.

    Data recenzji: 27 kwietnia 2019

    Dear Ms. Cathy, Thank you for sharing with us your experience about our hotel. It really warms our heart knowing that you did not experience delays in our check in process. Quicker process of check-in and check-out are just some of the adjustments that we have done as we strive to improve on our product and services. We truly value your patronage and we are very thrilled to having you back again soon, Ms. Cathy! Best regards, Leo Amante Asst. Front Office Manager

    Napisano 29 kwietnia 2019
    The Exchange Regency Residence Hotel Managed by HII
    9,2
    Fantastyczny
    Ann – Filipiny
    Podróż z partnerem
    Klasyczny pokój Deluxe typu Queen
    Nocy pobytu: 1. Miesiąc pobytu: marzec 2019

    Nice budget hotel, good amenities, great location.”

    Exchange Regency is a nice budget hotel, close to the city center, just a few minutes (5-10 mins) walk to Ayala Malls the 30th and SM Megamall. We enjoyed the hotel amenities such as pool, jacuzzi and sauna. They provide towels at the pool/sauna area. There is a cafe below the hotel where you can eat breakfast. The room is clean and pleasant.

    Data recenzji: 12 kwietnia 2019

    Dear Ms. Ann, Thank you so much for this very inspiring comment about our hotel. We pride in giving our guests value for money and we are very pleased to hear that you found our room clean and pleasant, and our location ideal for guests who would like to be closed to business, dining and leisure hubs, as well as enjoy the wide array of facilities within the hotel, all within budget. We are very thrilled to having you with us again soon, Ms. Ann! Best regards, Leo Amante Asst. Front Office Manager

    Napisano 16 kwietnia 2019
    The Exchange Regency Residence Hotel Managed by HII
    9,2
    Fantastyczny
    Rochelle – Filipiny
    Rodziny z małymi dziećmi
    Pokój typu Twin Deluxe
    Nocy pobytu: 1. Miesiąc pobytu: luty 2019

    Good staycation option for kids, if you want a pool”

    Agoda messed up our booking: they confirmed our reservation via a third party but when we got there, the third party hadn't actually received a booking confirmation from the hotel so we had to wait for the third party to confirm our booking. This resulted in us - with an impatient and hungry 2.5 yo - having to literally wait at the lobby for FOUR hours. While front desk assured us they would honor our booking regardless, for some reason they could not check us in and give us a room as they sorted out the situation. All that aside, the hotel's location was great (Ministop, bubble tea shop, and cafe downstairs) and the room was surprisingly very spacious. Obviously the biggest draw was the pool. There were three pools (two jacuzzi type); all could definitely have been cleaner. So despite the horrible experience checking in (more the fault of Agoda than the hotel), my family and I will be back. In fact, I've made another booking to stay here during Easter. Highly recommended.

    Data recenzji: 09 kwietnia 2019

    Dear Ms. Rochelle, We are grateful that you took the time out to leave us a wonderful review. We pride in giving our guests value for money and we are very pleased to hear that you found our location ideal for guests who would like to be closed to business, dining and leisure hubs, as well as enjoy the wide array of facilities within the hotel, all within budget. Sadly, we were not able to make it even perfect because of the delay in check-in. Rest assured that we are committed in improving our product and services to serve you better, and your next stay will surely cause NO delays. We are very excited to having you with us again soon, Ms. Rochelle! Best regards, Leo Amante Asst. Front Office Manager

    Napisano 15 kwietnia 2019
    The Exchange Regency Residence Hotel Managed by HII
    8,0
    Wspaniały
    Arjay – Filipiny
    Podróż w większej grupie
    Klasyczny pokój Deluxe typu Twin
    Nocy pobytu: 1. Miesiąc pobytu: marzec 2019

    Bardzo dobry”

    The hotel is near SM Megamall, the Podium, Metrowalk Pasig, and the Department of Education. We stayed in a room with a very good view of the city. The bed is comfortable with very clean sheets. The bathroom is a bit small though.

    Data recenzji: 05 kwietnia 2019

    Dear Mr. Arjay, We are grateful that you took the time out to leave us a wonderful review. We are very pleased to hear that you found our location ideal for guests who would like to be closed to business, dining and leisure hubs. It's also a privilege knowing that you enjoyed the view of the city from your room and the comfort of our clean bed linens. Comments like this will continue to inspire and motivate us to do better. The redesigning of our bathroom is already part of our room enhancement. Rest assured that we are committed in improving our product and services to serve you better. We are very thrilled to having you with us again soon, Mr. Arjay! Best regards, Leo Amante Asst. Front Office Manager

    Napisano 08 kwietnia 2019
    The Exchange Regency Residence Hotel Managed by HII
    10,0
    Fantastyczny
    Pricilla – Wielka Brytania
    Rodziny z małymi dziećmi
    Pokój typu Twin Deluxe
    Nocy pobytu: 1. Miesiąc pobytu: luty 2019

    Great price for a staycation”

    I made a reservation as a family staycation. Overall it was a comfortable stay, my family loves the pool and their rooms. The only downside is the breakfast, few choices and somewhat a bit gloomy in the restaurant.

    Data recenzji: 05 marca 2019

    Dear Ms. Priscilla, Thank you so much for this very inspiring comment about our hotel. It really warms our heart knowing that your family loved our pool and the rooms that made your stay here comfortable. It will surely continue to inspire and motivate us to do better. We have shared your comment to our breakfast provider, so we can come up with ways to provide better breakfast selection. Rest assured that you would see significant improvement the next time you visit us. We are very excited to having you with us again soon, Ms. Priscilla! Best regards, Leo Amante Asst. Front Office Manager

    Napisano 06 marca 2019
    The Exchange Regency Residence Hotel Managed by HII
    8,8
    Wspaniały
    MELODY – Szwajcaria
    Podróż z partnerem
    Classic Queen Room
    Nocy pobytu: 2. Miesiąc pobytu: luty 2019

    Wspaniały”

    Been staying in this hotel few times and I am always delighted with the staffs from from desk specially with Francis, very helpful and friendly. Surroundings are good and quiet . Room is just good enough for a short stay. I will definitely be back and stay here again.

    Data recenzji: 24 lutego 2019

    Dear Ms. Melody, Thank you for this very inspiring comment about our hotel. We are glad to hear that our staff were able to provide you with an excellent service that you deserved. Francis and the rest of the Front Office team will be pleased to learn what you thought of them and it will continue to inspire and motivate them to do better. We are very thrilled to having you back again soon, Ms. Melody! Best regards, Leo Amante Asst. Front Office Manager

    Napisano 28 lutego 2019
    The Exchange Regency Residence Hotel Managed by HII
    2,8
    Motaz
    Rodziny z małymi dziećmi
    Klasyczny pokój Deluxe typu Twin
    Nocy pobytu: 1. Miesiąc pobytu: lipiec 2019

    No good at All”

    Am not happy at all because the issue that I have sent it to customer service. Customer service told me their is no policy to return my money back and the hotel will extend your check out. I have booked this hotel because the detailes that I saw about the room and feedback is very good then when I entered the room it's something different such as no free water no soap and shampoo need to pay for it no water heat tea and coffee and TV not working and not clean at all and we find cockroach

    Data recenzji: 15 lipca 2019

    Dear Ms. Motaz, Thank you for sharing us your concerns on your recent stay with us. We are really saddened to hear that we failed to meet your expectation in some areas. Your comments about certain amenities are serious concerns for us as Housekeeping Supervisors conducts final checking of rooms. All our rooms have free set up of water (Hiidrate) and soap. Shampoo and body wash is mounted on the bathroom wall for easier usage. Since you booked for a Classic room, coffee and tea is not part of the amenities but it will be given to you upon your request with corresponding charges. Sightings of cockroach could be the result of our intensified fumigation which right now being taken care of. Rest assured that we are committed in improving our product and services to serve you better. Ms. Motaz, please accept our sincere apologies and we hope you would give us another opportunity to show how much we value you. Best regards, Leo Amante Asst. Front Office Manager

    Show more
    The Exchange Regency Residence Hotel Managed by HII
    4,0
    Hazel – Filipiny
    Podróż z partnerem
    Klasyczny pokój Deluxe typu Queen
    Nocy pobytu: 1. Miesiąc pobytu: lipiec 2019

    Dirty pool, room has lots of roaches. No shampoo and body wash”

    Dirty swimming pool.looks like nobody has vacuum it for days.we even found a cigarrette butt in the pool. Some tiles are dangerous,could scrape a child's foot.they need to fix their pool as the tiles were broken and sharp. The deluxe room had too many roaches,i woke up with a roach beside me, and their table has full of them. On the first day, we killed three. On the next day,we came back with our food being eaten by the small roaches.too many of them. Also,on our first day,we came to a room with no soap/shampoo. Wifi is also hard to connect with that we had to ask for assistance 3times. Also,receptionist staff are not thinking ahead,we called them about our extended stay, they forgot to replace or extended our key card. When we arrived at the hotel that night,ofcourse we couldnt open our door, its very inconvinient that we had to go down again just to have a working keycard.

    Data recenzji: 15 lipca 2019

    Dear Ms. Hazel, We would like to thank you for taking time and reviewing our property. We sincerely apologize for the inconvenience caused to you. We have addressed your comments with the concerned department and have taken all corrective measures to obviate re-occurrence. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. We do look forward to meeting you on your next visit and we will make sure you carry back better memories of your visit with us and to show how much we value you. Best regards, Leo Amante Asst. Front Office Manager

    Napisano 15 lipca 2019
    The Exchange Regency Residence Hotel Managed by HII
    6,8
    Przyjemny
    Sarah – Filipiny
    Podróż w większej grupie
    Klasyczny pokój Deluxe typu Queen
    Nocy pobytu: 1. Miesiąc pobytu: czerwiec 2019

    Great for overnight stay!”

    It’s located in the heart of Ortigas and perfect for weekend get-away!

    Data recenzji: 15 lipca 2019

    Dear Ms. Sarah, Thank you for taking the time to share with us your experience in our hotel. We are glad to hear that you found our hotel perfect for your weekend get-away!. Comments like this will continue to inspire and motivate us to do better. We are very excited to having you with us again soon, Ms. Sarah! Best regards, Leo Amante Asst. Front Office Manager

    Napisano 18 lipca 2019
    The Exchange Regency Residence Hotel Managed by HII
    10,0
    Fantastyczny
    Inna – Filipiny
    Podróżujący służbowo
    Klasyczny pokój Deluxe typu Twin
    Nocy pobytu: 1. Miesiąc pobytu: czerwiec 2019

    Fantastyczny”

    Great locatio and affordable price.

    Data recenzji: 27 czerwca 2019

    Dear Ms. Inna, We are grateful that you took the time out to leave us a wonderful review. We pride in giving our guests value for money and we are very pleased to hear that you found our location great! Comments like this will continue to inspire and motivate us to do better. We are very excited to having you with us again soon, Ms. Inna! Best regards, Leo Amante Asst. Front Office Manager

    Napisano 28 czerwca 2019
    The Exchange Regency Residence Hotel Managed by HII
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