The Palace of the Lost City
The Palace of the Lost City
Zobacz wszystkie 6
 The Palace of the Lost City
Zobacz wszystkie 6
Foyer The Palace of the Lost City
Foyer
Zobacz wszystkie 6
Foyer The Palace of the Lost City
Foyer
Zobacz wszystkie 6
Widok wnętrza The Palace of the Lost City
Widok wnętrza
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NA MAPIE The Palace of the Lost City
NA MAPIE
Wspaniały
Lokalizacja
8,8
Zobacz wszystkie 6 The Palace of the Lost City
Zobacz wszystkie 6
Usunięto z ulubionych
Wspaniały
Na podstawie 109 recenzjiSprawdź opinię gości
8,3
/
10
Wspaniały udogodnienia
8,7
Obiekt polecany znajomym przez 81% gości
Wart swojej ceny7,6
Odległość do centrum45.0 Km
Ocena lokalizację8,8
  • darmowe Wi-Fi we wszystkich pokojach

  • sauna

  • wymiana walut

  • łaźnia parowa

Wybór pokojów
8,5
Doskonała
Komfort i jakość pokoju
Apartament African (African Suite)
Apartament African (African Suite)
...
  • wielkość pokoju: 250 m²/269...
  • widok: Basen
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Pokój luksusowy o podwyższonym standardzie (Superior Luxury Room)
Pokój luksusowy o podwyższonym standardzie (Superior Luxury Room)
...
  • wielkość pokoju: 46 m²/495 ...
  • widok: Ogród
  • 1 łóżko King
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Pokój Paraplegic (Paraplegic Room)
Pokój Paraplegic (Paraplegic Room)
...
  • wielkość pokoju: 45 m²/484 ...
  • widok: Ogród
  • 1 łóżko King
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Pokój rodzinny (2 osoby dorosłe + 2 dzieci) (Family Room (2 Adults + 2 Children))
Pokój rodzinny (2 osoby dorosłe + 2 dzieci) (Family Room (2 Adults + 2 Children))
...
  • wielkość pokoju: 51 m²/549 ...
  • widok: Ogród
  • 1 łóżko King oraz 1 sofa
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Apartament Junior (Junior Suite)
Apartament Junior (Junior Suite)
...
  • wielkość pokoju: 70 m²/753 ...
  • widok: Ogród
  • 1 łóżko King
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Pokój luksusowy typu Twin (Luxury Twin room)
Pokój luksusowy typu Twin (Luxury Twin room)
...
  • wielkość pokoju: 36 m²/388 ...
  • widok: Ogród
  • 2 łóżka jednoosobowe
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Pokój luksusowy (Luxury)
Pokój luksusowy (Luxury)
...
  • wielkość pokoju: 51 m²/549 ...
  • widok: Basen
  • 1 łóżko King
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Apartament o podwyższonym standardzie (Superior Suite)
Apartament o podwyższonym standardzie (Superior Suite)
...
  • wielkość pokoju: 88 m²/947 ...
  • widok: Ogród
  • 1 łóżko King
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Apartament królewski (Royal Suite)
Apartament królewski (Royal Suite)
...
  • wielkość pokoju: 243 m²/261...
  • widok: Basen
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Pokój luksusowy jednoosobowy (Single Luxury)
Pokój luksusowy jednoosobowy (Single Luxury)
...
  • wielkość pokoju: 35 m²/377 ...
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Ważne powiadomienia

Park wodny „The Valley of Waves” będzie nieczynny ze względu na coroczne prace konserwacyjne w dniach od 8 lipca do 5 sierpnia 2019 roku.
W tym obiekcie basen będzie nieczynny/a/e od 2 czerwca 2019 do 1 lipca 2019.

Zweryfikowane recenzje od gości

Recenzje – Agoda (109)Recenzje – Booking.com (1277)
Warunki w obiekcie / Czystość8,6
Udogodnienia8,7
Lokalizacja8,8
Jakość pokoju i komfort8,5
Obsługa8,2
Wart swojej ceny7,6
Według zweryfikowanych użytkowników Agoda
Wszystkie języki
Każdy typ podróżujących (109)
Wszystkie typy pokojów
Wyświetlanych zweryfikowanych komentarzy gości: 70
1234
9,6
Fantastyczny
Dominic – Republika Południowej Afryki
Podróż z partnerem
Pokój luksusowy typu Twin
Nocy pobytu: 1. Miesiąc pobytu: październik 2018
Da palace”
This place is awesome. Luxury of note mate
Data recenzji: 01 grudnia 2018
Dear Dominic Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Napisano 12 grudnia 2018
The Palace of the Lost City
4,4
Jonathan – Republika Południowej Afryki
Podróż z partnerem
Pokój luksusowy
Nocy pobytu: 2. Miesiąc pobytu: grudzień 2018
Do przyjęcia”
This hotel was disgusting the service is terrible, staff rude, food and meals terrible. Honestly disappointed and disgusted
Data recenzji: 10 grudnia 2018
8,4
Wspaniały
Mike – Australia
Podróż z partnerem
Pokój luksusowy typu Twin
Nocy pobytu: 2. Miesiąc pobytu: czerwiec 2017
It's a long way from the airport but well worth the trip”
We were there in the low season and you could feel it, the rooms were cold, the restaurant was cold, and little effort was made to even make it a little warm. The Palace is magnificent and the architecture has to be seen to be believed preferably in Spring or Autumn
Data recenzji: 05 lipca 2017
Dear Mike Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Napisano 20 sierpnia 2018
The Palace of the Lost City
4,0
oscar – Hongkong
Indywidualni podróżujący
Pokój luksusowy typu Twin
Nocy pobytu: 2. Miesiąc pobytu: październik 2018
Do przyjęcia”
Unprofessional, arrogant and impolite restaurant staff.
Data recenzji: 13 października 2018
Dear Oscar Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. Kind regards Hotel Manager The Palace – Sun City
Napisano 12 grudnia 2018
The Palace of the Lost City
4,8
PEERAPON – Tajlandia
Rodziny z małymi dziećmi
Pokój luksusowy typu Twin
Nocy pobytu: 1. Miesiąc pobytu: sierpień 2018
Out dated hotel and rudeness staff”
Easy and quick review. Out dated hotel. And very very rude and unhelpful staffs.
Data recenzji: 16 sierpnia 2018
Dear Peerapon Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager
Napisano 20 sierpnia 2018
The Palace of the Lost City
6,8
Przyjemny
Nicolette – Republika Południowej Afryki
Rodziny ze starszymi dziećmi
Pokój luksusowy typu Twin
Nocy pobytu: 1. Miesiąc pobytu: listopad 2017
Great resort, dissapointing service”
The beds, breakfast and activities are wonderful. Pity about the service levels. We had 2 rooms, one had a welcome bottle of wine and fruit, the other did not. They did rectify it. We ordered one bedroom with 2 single beds and one with 1 double bed, both had 2 single beds. Only one room received the turn down service in the evening. Oh and on check-in they could not find our reservations, that took a while to sort out. The beds are really nice, but the room requires repairs e.g. the mirror in the bathroom was falling off. No apologies received, even at check-out we were not asked if we even enjoyed the stay, they are more interested in settling the account.
Data recenzji: 28 listopada 2017
Dear Nicolette Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Napisano 20 sierpnia 2018
The Palace of the Lost City
8,0
Wspaniały
Tasneem
Rodziny z małymi dziećmi
Pokój luksusowy typu Twin
Nocy pobytu: 2. Miesiąc pobytu: listopad 2017
Great Weekend getaway ”
The palace at the Lost City was perfect for a weekend getaway with the family. Breakfast is always the highlight for kids - with a choice of waffles and pancakes as a treat. Staff are very helpful and friendly. Pool was great and the entire resort is ideal for relaxation and entertainment.
Data recenzji: 06 listopada 2017
Dear Tasneem Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Napisano 20 sierpnia 2018
The Palace of the Lost City
8,8
Wspaniały
Paul – Bahrajn
Podróż z partnerem
Pokój luksusowy o podwyższonym standardzie
Nocy pobytu: 1. Miesiąc pobytu: czerwiec 2017
Birthday weekend”
We were two couples at the start of a 3 week SA vacation. We licked our travels off at The Lost City, primarily for the golf courses. The hotel itself has a wonderful setting, but is showing a bit of wear & tear with rooms needing an update. Service was overall good, but at times needed prompting. Good food at the two restaurants which was surprisingly empty. Lots of facilities means that there is something for everybody to do. Stay overall showcased a warm African welcome to SA and traveling on the US$ was not expensive.
Data recenzji: 07 października 2017
Dear Paul Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Napisano 20 sierpnia 2018
The Palace of the Lost City
6,0
Andrew – Republika Południowej Afryki
Podróż z partnerem
Pokój luksusowy typu Twin
Nocy pobytu: 2. Miesiąc pobytu: marzec 2017
The 'LOST ITS WAY' Palace Hotel”
I have heard so many good things about the Palace Hotel since it first opened but never had the inclination to stay over, preferring the cabanas. This time however I bit the bullet and booked 2 rooms for my parents and myself. The Palace is a stunning hotel but our stay was very disappointing in many ways. The Shuttle service was poor, one time we took a shuttle down to the Shebeen for an afternoon snack and a beer only to find that it was closed. I am dumbfounded as to why the driver did not know this and wasted our time. One evening we sat and had 2 rounds of drinks and when the bill came it showed 3 rounds. Again a simple but costly mistake if we hadn't checked the bill. My last grip is that while sitting at the pool relaxing a group of foreigners were sitting at the Pool bar playing their own music. This was highly annoying and the staff said nothing. Poor showing for what used to be a super hotel
Data recenzji: 17 czerwca 2017
Dear Andrew Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Napisano 20 sierpnia 2018
The Palace of the Lost City
8,0
Wspaniały
vineela – Australia
Podróż w większej grupie
Pokój Paraplegic
Nocy pobytu: 2. Miesiąc pobytu: styczeń 2017
Excellent hotel poor service ”
Pros Great looking hotel Pools Spacious rooms Access in the Resort Good breakfast selection Cons Service- requested for a twin room and it took 1hour 30 minutes and 3 change of rooms to get it right Requested for iron in the room twice but was never provided
Data recenzji: 09 stycznia 2017
Dear Vineela Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Napisano 20 sierpnia 2018
The Palace of the Lost City
8,0
Wspaniały
Look – Singapur
Podróż w większej grupie
Pokój luksusowy typu Twin
Nocy pobytu: 2. Miesiąc pobytu: lipiec 2016
Beautiful Premises”
On our first trip to South Africa, this hotel pops up as a surprise to us with such interesting facilities. Coupled with the friendly staff, the stay was an experience which would remain with us for a long time.
Data recenzji: 21 lipca 2016
Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Napisano 20 sierpnia 2018
The Palace of the Lost City
10,0
Fantastyczny
Maria – Nowa Zelandia
Podróż z partnerem
Pokój luksusowy o podwyższonym standardzie
Nocy pobytu: 2. Miesiąc pobytu: maj 2016
Romantic stay”
We really enjoyed our stay at the palace of the lost city it is Beautiful, quite and relaxing. The staff very friendly and helpful. The spa treatment was the best I have had. Would definitely recommend it for a romantic stay.
Data recenzji: 31 maja 2016
Dear Maria Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Napisano 20 sierpnia 2018
The Palace of the Lost City
6,7
Przyjemny
Jeff – Stany Zjednoczone
Rodziny ze starszymi dziećmi
Pokój luksusowy typu Twin
Nocy pobytu: 2. Miesiąc pobytu: październik 2015
Slow Paced Resort”
Quiet, theme, shuttles
The theme is great and seems to really fit the surroundings. It did feel in appearance like palace. Rooms worked just fine but were a little dated. I think hotel is 20Y old and would say our basic room felt same. However everything worked fine and it was quiet and spacious. The breakfast buffet was just ok, average. I have had better at 3 & 4 star places in Thailand, Indonesia, etc. The second day they pulled the fruit trays when we arrived at 8.30am for some unknown reason. But at end of it we got our fill. The pool is average and took some time to find wait staff for drinks, but after connecting it went fine. Overall not bad place. Probably more disappointed in Sun City as whole. It's made to be this magical resort area with tons of activities that our kids blew through in first day. (I put separate ratings for those activities). If I had to do over again I would bypass here and go right to lodge at Pilanesberg
Data recenzji: 22 października 2015
Dear Jeff Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Napisano 20 sierpnia 2018
The Palace of the Lost City
8,7
Wspaniały
Shiner – Republika Południowej Afryki
Podróż z partnerem
Pokój luksusowy typu Twin
Nocy pobytu: 2. Miesiąc pobytu: wrzesień 2014
51 Club”
1. Architecture 2. Setting around the hotel 3. Breakfast Layout
1. Received at the parking and were led to reception: Well done. 2. Room was ready earlier than expected. 3. Very comfortable stay overall. 4. Because of the age of the hotel (22 years) all carpets need to be changed, including the bedrooms and refurbish the bathrooms with new tiles.
Data recenzji: 25 września 2014
9,3
Fantastyczny
James – Republika Południowej Afryki
Rodziny ze starszymi dziećmi
Pokój luksusowy typu Twin
Nocy pobytu: 1. Miesiąc pobytu: grudzień 2013
Lovely stay”
Location, luxury, breakfast
My stay at The Palace was absolutely amazing. The hotel is really beautiful and staff were very friendly. Unfortunately the air-con in my room wasn't working well resulting in a bit of a hot room. The rooms were big and and very clean, with complementary fruit and champagne. I would recommend spending a bit more and rather staying in this hotel when visiting Sun City. It is most definitely worth it.
Data recenzji: 23 września 2014
9,3
Fantastyczny
Benjamin – Brazylia
Podróż z partnerem
Pokój luksusowy typu Twin
Nocy pobytu: 1. Miesiąc pobytu: listopad 2013
A truly Six Stars Hotel”
Value for Money, Ambience & Activities
We had a short but very pleasent stay at The Palace of the Lost City. The staff are very helpfull and friendly. We arrive quite early at the hotel (11:00 am) but they made our check-in without any questions (the normal check-in time is at 14:00). The activities around and in the hotel are numerous. You have directly access to the valley of waves, and 24 hours transport between all the others places in Sun City. We definitly recomend this hotel and will comeback soon. Only one regret: We ate at the Calabash in the Casino Area. It was very expensive and the food was really bad. We believe that the food in the restaurants inside the palace are much better
Data recenzji: 14 listopada 2013
10,0
Fantastyczny
Vicky – Republika Południowej Afryki
Podróż z partnerem
Pokój luksusowy typu Twin
Nocy pobytu: 1. Miesiąc pobytu: sierpień 2018
Amazing”
Our stay was superb, the palace went out of their way to make us feel as comfortable and special as possible! Loved it.
Data recenzji: 13 sierpnia 2018
Dear Vicky Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Napisano 20 sierpnia 2018
The Palace of the Lost City
10,0
Fantastyczny
haitham – Zjednoczone Emiraty Arabskie
Rodziny z małymi dziećmi
Pokój luksusowy typu Twin
Nocy pobytu: 3. Miesiąc pobytu: grudzień 2016
out of this world”
no words nor pictures can explain this hotel properly. I wouldn't be surprised if it was the most amazing hotel in the world!!! never think twice, this hotel will surely exceed your expectations.
Data recenzji: 29 stycznia 2017
Dear Haitham Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Napisano 20 sierpnia 2018
The Palace of the Lost City
9,6
Fantastyczny
Aalaa – Arabia Saudyjska
Podróż z partnerem
Pokój luksusowy typu Twin
Nocy pobytu: 2. Miesiąc pobytu: kwiecień 2016
Fantastic ”
Fabulous hotel , nice breakfast
Data recenzji: 14 kwietnia 2016
Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Napisano 20 sierpnia 2018
The Palace of the Lost City
10,0
Fantastyczny
May – Zjednoczone Emiraty Arabskie
Podróż z partnerem
Pokój luksusowy typu Twin
Nocy pobytu: 4. Miesiąc pobytu: listopad 2015
Perfect Stay”
Food, View, EVERYTHING
It was the best holiday ever!! we sure are coming back for more
Data recenzji: 30 grudnia 2015
Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Napisano 20 sierpnia 2018
The Palace of the Lost City
1234
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