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Plantation Bay Resort & Spa

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Excellent8.2
Based on 1282 reviews
87% would recommend to a friend
Plantation Bay Resort & Spa
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Swimming pool
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8.2 Excellent guest rating
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"What a wonderful place in CEBU."

sujiSouth Korea
Recreational facilities
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7.4 Very good location
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7.4Location
  • Private beach

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Room choices
Lagoon Side
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  • Lagoon view
  • 46 m²/495 ft²
  • 1 king bed or 2 queen beds
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1 Bedroom Suite
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  • Lagoon view
  • 92 m²/990 ft²
  • 1 king bed
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Lagoon View
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  • Lagoon view
  • 46 m²/495 ft²
  • 2 queen beds or 1 king bed
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TWIN LAND VIEW - BED AND BREAKFAST
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    TWIN LAND VIEW - ROOM ONLY
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      Standard Suite
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        Basic Suite
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          Basic
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            DOUBLE LAGOON VIEW - ROOM ONLY
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              Standard Room Pool View
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                Verified guest reviews

                Agoda Reviews (1282)
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                Cleanliness8.7
                Facilities8.9
                Location7.4
                Room comfort and quality8.8
                Service8.8
                Value for money7.9
                Food and dining7.6
                Provided by verified guests of Agoda
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                Room type
                1 Bedroom Suite
                Lagoon Side
                Lagoon View
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                Showing 1149 verified guest comments
                12345
                8.0
                Joy from Philippines
                Group
                Lagoon View
                Stayed 1 night in July 2017
                Loved the lagoons!
                Stay is not inclusive of breakfast. The lagoons needs to be cleaned though since there are dirt floating around. I love that tipping is not allowed at the resort. Rooms are spacious but interior designs needs an upgrade, the stuffs inside the room looks outdated. As for the toiletries, we have to call and ask for it. We had a relaxing stay since the resort is big to roam around and has lagoons and swimming pools to choose from. Overall, we enjoyed our stay.
                Reviewed November 06, 2017
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                8.0
                marsha from Philippines
                Family with young children
                Lagoon Side
                Stayed 2 nights in October 2017
                Epitome of Staycation Resort
                My family and I really had a great time during our stay in Plantation Bay. Staff were FRIENDLY, ACCOMODATING and HONEST especially when it comes to tipping since we were not aware of the “NO TIPPING POLICY”. Staff were so honest to return the tip we left for them. We enjoyed the wide amenities of the resort and a-3days/2 nights-stay was not enough for us to experience all the resort has to offer therefore we will denifitely go back again. We had fun during the FREE ARCHERY tutorials and games, WALL CLIMBING & BIKING and so many other activities. It is a GOOD PLACE TO RELAX AND UNWIND because NOISE WERE MINIMIZED even the sounds during their Brazilian Night show was so minimal so that other guests will not be disturbed. Maybe one not so good area was the Alien Abduction since I expected more from its adverstisement. One of the most important thing I can recommend them is for their KINDNESS in sending me the rosary I left in our room after checking out from the hotel. KUDOS to all!
                Reviewed November 04, 2017
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                8.8
                Anonymous
                Family with teens
                Lagoon View
                Stayed 2 nights in October 2017
                Excellent
                The place was great! I have traveled and stayed to many different hotels/resorts but I would have to say that Plantation Bay's staff are the friendliest, most accommodating ever. Thank you for making our vacation a memorable one.
                Reviewed November 02, 2017
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                4.8
                Nicholas from United Kingdom
                Family with young children
                Lagoon View
                Stayed 1 night in October 2017
                Unfriendly staff and slimy lagoon
                The staff were unfriendly, and extremely unhelpful, unfortunately this makes the resort feel artificial and soulless. The general inhospitality is particularly surprising as Cebu is very family oriented and an extremely welcoming place. As for the Rooms they were very basic but at least they were clean. The buffet was severely lacking, with a very small selection of mediocre dishes (a couple of pasta dishes doest make an Italian breakfast buffet !). The lagoon was dirty and slimy, since this was a major promotion point for the resort, this was another major disappointment. While I appreciate maintaining an artificial Lagoon is not easy, other resorts are able to achieve cleanliness. At least the swimming pool was relatively clean. The Resort is very picturesque, but unfortunately that doesn’t make up for the rest of its issues. The resort fails to reach the standards and expectations of being top end resort, and since it is not family friendly, its hard to recommend this resort to anyone. Avoid this resort, if you want a romantic or high end resort there are much better ones in Cebu, likewise there are numerous other family friendly resorts.
                Reviewed October 31, 2017
                1 traveler found this review helpful. Did you?|
                2.0
                Mienelyn from Singapore
                Family with young children
                Lagoon View
                Stayed 1 night in October 2017
                Worst supervisor in charge- Arvin Francisco, Shei
                Attention Management of Plantation Bay: Agoda team, please help me send this message to Plantation Bay Management. Worst supervisor in charge is Mr Arvin- no empathy, rude and very inconsiderate. I know he is aiming for recognition and promotion but he needs to ensure that when he implements rule, it should be carried out all across the rest of the visitors. Went to our room several times without even providing options- just straight away chargee us. Second worst is Sheila and Monique- so by the book and very inconsiderate
                Reviewed October 27, 2017
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                8.4
                Anonymous
                Family with teens
                Lagoon View
                Stayed 1 night in October 2017
                Relaxing Stay
                All the staff were very polite and the place is clean. The room assigned to us was wifi on request and they were able to provide the router in the room within 5 minutes time.
                Reviewed October 27, 2017
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                9.2
                Denise from Malaysia
                Family with young children
                Lagoon Side
                Stayed 2 nights in October 2017
                Excellence holiday place
                Everything is perfect.. excellent service
                Reviewed October 20, 2017
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                9.2
                Aimee from Philippines
                Family with young children
                Stayed 3 nights in October 2017
                Relaxing Stay
                I got a good deal from Agoda. Paid 147USD for 3 nights. Although the hotel is 20yrs old, everything is clean. Staff are courteous and accommodating. Facilities are great. We do not have the time to enjoy all since we lack time. Location is okay except going to the resort -- it's traffic. Overall experience is excellent. Thanks for the gift voucher for your daily raffle. I was hoping it's a Spa voucher *wink*.
                Reviewed October 13, 2017
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                6.0
                Jeremy from Australia
                Family with young children
                Lagoon View
                Stayed 1 night in September 2017
                Nice swimming pools but old and dated rooms
                This was the last remaining unvisited 5 star hotel for us to stay at in mactan & we were really excited to visit Plantation after viewing the photos. Would I stay here again? Nope sorry. Nothing against the hotel staff whom were very helpful, however the room itself was tired & dated & worse...dirty. 1st off there was rubbish under the bed including an opened condom packet. Could have been worse & been the condom itself I guess. When we 1st arrived in the room I took off my shoes at the door & walked to the bed. When I sat down to put on the hundred peso slippers supplied, my socks were already dirty and had ANTS crawling on them. Yep...our room had ants. The pool facilities are nice and kids would enjoy it but the food was average, beds super uncomfortable & for the same money we paid for the room, the Shang trumps all over Plantation. Also the owners are super strict about no tips for staff. I left the change from lunch & the waitress ran outside to return It. Seriously?!?!
                Reviewed September 22, 2017
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                7.6
                rane from Philippines
                Family with young children
                Lagoon View
                Stayed 1 night in September 2017
                Plantation Bay is too strict.
                The staff needs to be more courteous.
                Reviewed September 03, 2017
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                12345
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                Plantation Bay Resort & Spa
                |Excellent 8.2
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