Planters Country Hotel
Planters Country Hotel
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"Good retreat destination for family and friends."

ZATY H.

|

April 19, 2018

Superior - 2 Adults - Bed Planters Country Hotel
Superior - 2 Adults - Bed
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Lobby Planters Country Hotel
Lobby
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Interior view Planters Country Hotel
Interior view
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Interior view Planters Country Hotel
Interior view
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Very good
Location
7.6
See all 30 photos Planters Country Hotel
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Planters Country Hotel

Very good location
- 560 meters from city center
Good
From 853 reviewsSee what guests said
6.8
/
10
Recommended by 83% of guests
Value for money6.7
Location rating7.6
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport33.0 km
  • Free Wi-Fi in all rooms!

  • Garden

  • Laundry service

  • Safety deposit boxes

Room choices
This property is in high demand!Last booked 6 hours ago | 7 travelers are looking at this property right now
Suite 2 adults
Suite 2 adults
...
  • Room size: 38 m²/409 ft²
  • Nature view
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 33 m²/355 ft²
  • Nature view
  • 1 queen bed
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Executive Suite
Executive Suite
...
  • Room size: 55.77 m²/600 ft²
  • Nature view
  • 3 queen beds
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Family Suite (4 Adults)
Family Suite (4 Adults)
...
  • Room size: 46.73 m²/503 ft²
  • Nature view
  • 2 queen beds
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Superior - 2 Adults
Superior - 2 Adults
...
  • Room size: 12 m²/129 ft²
  • Nature view
  • 1 queen bed
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What people love about the property

  • "Overall, enjoy staying in this country hotel"

    chee

    |

    January 14, 2018

  • "Good place to rest & relax."

    Tay

    |

    December 15, 2017

  • "Good hot shower makes our family happy"

    MOHD K.

    |

    December 4, 2017

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More about Planters Country Hotel

More about Planters Country Hotel

"Best location in Cameron Highlands for a relaxing hotel."

Muhammad H.

|

March 12, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Nice environment, good for relax"

CHONG

|

March 27, 2018

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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (853)Booking.com Reviews (682)
Cleanliness6.6
Facilities6.2
Location7.6
Room comfort and quality6.5
Service6.9
Value for money6.7
Provided by verified guests of Agoda
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All guests (853)
All room types
Showing 614 verified guest comments
12345
10.0
Exceptional
Noor from Malaysia
Couple
Superior - 2 Adults
Stayed 2 nights in November 2018
Exceptional”
Good staff and good service..more natural view and feel very comfortable
Reviewed November 20, 2018
7.6
Very good
ISMI from Malaysia
Couple
Deluxe
Stayed 2 nights in August 2018
Great Locations for relax”
Great place for relaxing or honeymoon. Beautiful view & great ambience! Staff is very friendly and helpful. Overall, enjoyed our stay.
Reviewed November 19, 2018
10.0
Exceptional
Dayana from Malaysia
Couple
Superior - 2 Adults
Stayed 1 night in November 2018
Great place to stay”
I love everything about this place, just if i could recommend one thing, i would suggest for the hotel to do a bicycle rent.
Reviewed November 12, 2018
5.6
nor from Malaysia
Family with young children
Family Suite (4 Adults)
Stayed 1 night in November 2018
Basic facilities”
Parking terhad,
Reviewed November 12, 2018
8.8
Excellent
Nur from Malaysia
Family with young children
Deluxe
Stayed 1 night in November 2018
Breathtaking scenery”
The hotel is so beautiful with old british exterior, we had a pleasant stay at the hotel. However during our check-in we found the room quite dusty and the pillow is smelly. The toilet pipe drainage was clogged and had made the toilet floody. But still we understand that this in an old building and the problems are acceptable. The staffs were very nice and overall it was a good place to stay in Cameron.
Reviewed November 12, 2018
9.2
Exceptional
Vamshi from India
Family with young children
Family Suite (4 Adults)
Stayed 3 nights in November 2018
Great location and ambience”
It was a pleasant stay for us at Bala's Chalet this week and we thoroughly enjoyed our time at the place. The service is exceptional and kitchen in particular were great in providing us with customised food items to ensure our kid's needs were met. Charan in kitchen staff especially took great care of us in our time. Bala's special scones with masala tea is a must have delicacy at the hotel!!
Reviewed November 08, 2018
8.0
Excellent
Viktor from Malaysia
Couple
Superior - 2 Adults
Stayed 2 nights in November 2018
Very good”
Location: Located halfway between Brinchang and Tanah Rata, the location is very convenient. We paid for a taxicab to bring us around which was about RM15 one way or RM120 for 4 hours. We did not realize the hotel had a shuttle service, and we definitely regret not better utilizing it. Room: The room is slightly small, but just enough space for two people. It has a TV which has hdmi hidden on the back, so we had some difficulty locating it. The toilet was clean but tiny, shower was in good working condition during our stay. However the toilet was unable to flush, and we had to use the bucket instead. IMPORTANT: our toilet door did not have door handles which led to us frequently being locked. Please install door handles on the bathroom. Otherwise, it's a decent room. Restaurant: Bad experience with the western menu, chicken was raw on the inside but dry on the outside. In contrast, the fried rice was excellent. Staff and overall service: Staff are very courteous and helpful.
Reviewed November 07, 2018
Dear Mr Victor, Thank You for taking the time to review and update us, in areas which we can improve. We appreciate it. We will work to improve the service to serve you better. Hope to see you again. Regards Mr. Johanan
Responded November 07, 2018
Planters Country Hotel
6.8
Good
Jasmine from Malaysia
Couple
Deluxe
Stayed 1 night in November 2018
Very basic facilities but with unbeatable view and air”
The hotel is a bit rundown to my liking and with that I think the price is quite over. But for a one time experience, I think its quite worth it. View are amazing. Rustic old victorian style cottage, I must say you don't meet many at this era. must try their tea and scone, it's not the best but it's not the worst either. Overall, a good staying experience if you prefer a quieter and nearer to the nature experience. wouldn't stay again in the near future. May consider staying, maybe if they consider to refurbish as well... haha
Reviewed November 05, 2018
Dear Ms Jasmine, Thank You for your review and for your suggestion to upgrade or improve our hotel. We will take this as an opportunity to work on it. Hope to see you again with well upgraded rooms and services. Regards, Mr. Johanan
Responded November 07, 2018
Planters Country Hotel
9.2
Exceptional
Syarafina from Malaysia
Family with young children
Executive Suite
Stayed 1 night in November 2018
Beautiful exterior ! ”
Planters Country Hotel (Bala's Chalet) is a good value for money, its exterior is breathtaking! The colonial look suits Cameron's chill weather very well. Staffs were also nice and accommodating. Requested a room close to the lobby as we were taking an elderly and they fulfilled it. Our executive suite was located right behind the entrance. (Previous reviews mentioned having to hike up flights of stairs to their rooms which might be true, there were rooms located up the hill from where the lobby is. Stairs looked pretty steep too.) Definitely not a 'hotel' if you're looking for a place with room service etc. For example, ironing facility is only provided at a common area. Place looked and felt a bit eerie at night but overall, a good and cosy place to stay !
Reviewed November 04, 2018
Dear Ms Syarafina, Glad to hear that you had a pleasant stay in our hotel. Thank You very much and we appreciate it. Hope to see you again. Regards, Mr. Johanan
Responded November 07, 2018
Planters Country Hotel
6.4
Good
Liaw from Singapore
Couple
Deluxe
Stayed 1 night in November 2018
Good”
Location - it was named Bala's Chalet, different from the Agoda, which was stared as Planters Country Hotel, that made it difficult to locate on Goggle map, till we called and ask for directions Room condition - the room allocated to us has a bad smell including all the bed sheet and pillows, which was dirty. Bed was not comfortable (mattress was not those meant for hotels). With the change to another room, condition was in better shape than the first, unfortunately and disappointed that the TV is not working Service - request to change for another room was promptly arranged by the Manager For both rooms, although there were Wi-Fi, but was unable to lock in and there was no phone, needs to walk all the way to the recept to get things done if there is any (examples like the above mentioned) Value for money - not worth paying for mainly for the above resaons. Guess the price stated was due to the place has very nice nature view, quiet and was beautifully decorated with vintage plus old pictures and very European. If the management pays more attention to the room condition and upgrade the bed comfy level.. the price would be worth paying.
Reviewed November 03, 2018
Dear Guest, We apologize for the failure to provide you a better room and with excellent service. We will take this as a serious matter to work and to improve the quality of our rooms. Hope we can get an opportunity to serve you better next time with better service. Thank you and have a good day. Regards, Mr. Johanan
Responded November 07, 2018
Planters Country Hotel
7.6
Very good
Roslina from Malaysia
Group
Family Suite (4 Adults)
Stayed 2 nights in October 2018
Beautiful place, nice view, friendly staff, nice food.”
Have to climb more than 40 stairs to our room but nice view waiting for us up there.... The room is nice, clean but the lamp a bit dim, the window cannot open because of the trees covered it... Overall we love the place very much......lovely
Reviewed October 14, 2018
9.6
Exceptional
Aimy
Family with young children
Deluxe
Stayed 1 night in October 2018
Worth money spent”
Everything was perfect at planters country hotel. We love the view and the environment so much. We got a very nice room with great view. The staff also polite. Except for the iron room. That room quite creepy. The hotel management should provide iron at every room or iron services.
Reviewed October 13, 2018
9.6
Exceptional
RADZIAH from Malaysia
Business traveler
Deluxe
Stayed 1 night in October 2018
Exceptional”
Nice english tudor style hotel - pretty interiors. Front desk staff and other staffs are friendly and helpful. I had a pleasant stay here and will return back in the future.
Reviewed October 09, 2018
4.8
Philip from Singapore
Solo traveler
Deluxe
Stayed 2 nights in September 2018
No Bar and right next to a mosque”
Hotel could not find Agoda booking
Reviewed October 02, 2018
7.2
Very good
Pei from Malaysia
Couple
Suite 2 adults
Stayed 2 nights in September 2018
Near to tanah rata but away from busy street up the hill”
Pros: 1.near to eateries, atm, covenient store 2.up the hill offer scenic view 3.consider well maintenained property 4.beautiful landscape 5.big room Cons: 1. Suites furthest away from lobby has eerie look 2. No hair dryer provided unless request 3. 35 rooms but do not have 35 carparks 4. Only body soap provided not body shampoo/gel 5. Check in 2pm . Check out 12pm. Not as what agoda advertised.
Reviewed October 01, 2018
2.8
KAH from Malaysia
Family with teens
Family Suite (4 Adults)
Stayed 1 night in September 2018
Poor cleanliness and limited parking”
Room and bed a bit smelly and room got ant. Poor maintance and parking are very limited.
Reviewed October 01, 2018
6.8
Good
Wong from Malaysia
Family with young children
Deluxe
Stayed 1 night in September 2018
Good”
Great view from the hotel and it's like a wonderland, you can snap great photos there! Must try.
Reviewed September 25, 2018
5.6
Kian from Malaysia
Family with young children
Family Suite (4 Adults)
Stayed 1 night in September 2018
Above average”
pro good location and nice view con some room not in good condition cleanliness need inprove
Reviewed September 23, 2018
7.2
Very good
Lim from Malaysia
Couple
Deluxe
Stayed 1 night in August 2018
surrounded in greens”
ok experience, nice environment. however the cleanliness of the room can be improved.
Reviewed September 18, 2018
9.2
Exceptional
Natalya from United States
Group
Family Suite (4 Adults)
Stayed 4 nights in September 2018
Beautiful setting and great staff”
This hotel is unique as it offers beautiful views and gorgeous gardens on the terraces. It has its charm as it's like no other hotel around. There are a lot of collective antique items throughout the hotel that add to its character. Absolutely loved the staff, they organized the excursions for us, took us to the bus when we were leaving. The menu is great and the food is always fresh and home made. Absolutely recommend this hotel. The only downside was that our room smelled something which I am not really sure about, but we kept the door and windows open so it didn't bother us. Maybe this is due to the building being old.
Reviewed September 09, 2018
12345
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