8.7

Excellent
/10
(1,496 reviews)See what guests said
Highly rated by guests – 95% would recommend
Highly rated by guests – 95% would recommend
Housekeeping21
Car Park3
Spa & Sauna1
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Tussock 12.2 km
Edge to Edge 12.8 km
Iwikau Village 15.4 km
Turoa 18.6 km
Te Porere Redoubt 20.2 km
Waiouru Airfield 37.8 km
Taupo Airport 76.2 km
Whanganui Airport 93.5 km
New Plymouth Airport 106.9 km
Hastings Airport 128.9 km
Plateau Lodge

"Place is new , very clean compare to others in the area."

Suksun - July 15, 2019
1 Person in 4-Bed Dormitory - Mixed - Interior view Plateau Lodge
Interior view Plateau Lodge
Interior view Plateau Lodge
See all 40 photos
Removed from saved list
Newly renovated
Free Wi-Fi

Plateau Lodge

17 carroll street national park, National Park, Tongariro National Park, New Zealand, 3948 - See map
  • Free Wi-Fi in all rooms!

  • Hot spring bath

  • Daily housekeeping

  • Garden

  • Fishing

Cheaper than 92% of all properties in Tongariro National Park in the last 24 hoursCompared to 26 Tongariro National Park properties at Agoda for various dates
Value for money8.6
Location rating9.1

Rooms available at Plateau Lodge

Very good
Room comfort & quality
7.7
Two Bedroom Apartment
...
  • Room size: 85 m²/915 ft²
  • Garden view
  • 1 sofa bed and 1 queen bed ...
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Double or Twin with Shared Bathroom
...
  • Room size: 11 m²/118 ft²
  • Garden view
  • 1 bunk bed and 1 double bed
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1 Person in 4-Bed Dormitory - Mixed
...
  • Room size: 12 m²/129 ft²
  • Garden view
  • 1 bunk bed
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Double Room with Private Bathroom
...
  • Room size: 17 m²/183 ft²
  • Garden view
  • 1 queen bed
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Studio
...
  • Room size: 17 m²/183 ft²
  • Garden view
  • 1 king bed or 1 sofa bed
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DOUBLE Queen ensuite
...
  • Room size: 17 m²/183 ft²
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Bed in dormitory 4-BED WITH SHARED BATHROOM
...
  • Room size: 12 m²/129 ft²
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LODGE Standard with shared Bathroom
...
  • Room size: 12 m²/129 ft²
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Studio Pod
...
  • Room size: 18 m²/194 ft²
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Comfort Studio
...
  • Room size: 17 m²/183 ft²
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Frequently asked questions

What time is check-in and check-out at Plateau Lodge?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hostel offers luggage storage to guests for before check-in and after check-out.

How do I get to Plateau Lodge?

A stay at Plateau Lodge also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hostel. For those who wish to drive their own cars, Plateau Lodge has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the hostel.

Is breakfast offered at Plateau Lodge?

Wake up to a great continental breakfast at Plateau Lodge. There's an additional charge of 19 NZD for adults and 19 NZD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hostel.

What is the smoking policy at Plateau Lodge?

Plateau Lodge does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about Plateau Lodge

  • 10.0

    Exceptional

    "Really cool and private hot tub for free."

    Yoona

    |

    May 17, 2019

  • 8.8

    Excellent

    "Heater is good, heat the place quickly."

    Ming

    |

    December 29, 2020

  • 8.8

    Excellent

    "Overall a good choice in this area."

    Ming

    |

    December 29, 2020

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Overall rating:

8.7

Excellent
1,496 reviews
Cleanliness
9.0
Facilities
8.5
Location
9.1
Read all reviews >
What travelers say they love:
Sarah and other staff made us feel very welcome.
Suksun from New Zealand
Family with older children
More about Plateau Lodge

More about Plateau Lodge

Plateau Lodge offers various accommodation styles suitable for solo travelers, families, or large groups. With a wide range of accommodation types, this property certainly serves all purposes of visiting. The accommodation is situated among the landscape of sacred volcanoes. While Tongariro National Park is famous for New Zealand's largest and most advanced ski area, in summer it provides the best one-day hike in New Zealand Tongariro Crossing. Also, in both summer and winter, the national park accommodation opens up to the fantastic scenery of all three volcanoes covered in either sparkling snow or red volcanic rocks. All in all, Plateau Lodge is in a small village with facilities such as bars, cafes, and a supermarket, the perfect hideaway in the Tongariro Park.

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Most talked about facilities

Housekeeping

14 mentions

Swimming Pool

2 mentions

Internet

2 mentions

Breakfast

1 mention

What they offer

9.6

Exceptional

"Very recommended and sure will come again."

Wan

|

June 26, 2018

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Food and dining

Breakfast options

Continental

Property's guest policies

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Some helpful facts

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Reviews of Plateau Lodge from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities8.5
Location9.1
Room comfort and quality7.7
Service8.7
Value for money8.6
High score for Tongariro National Park
Rating
9+ Exceptional (51)
8-9 Excellent (17)
7-8 Very Good (24)
6-7 Good (2)
<6 Below Expectation (10)
Time of the year
Mar - May (23)
Jun - Aug (34)
Sep - Nov (31)
Dec - Feb (16)
All guests (182)
All room types
All languages

Show reviews that mention 

Showing 104 verified guest comments
12345
10.0
Exceptional
WAN from Malaysia
Group
1 Person in 4-Bed Dormitory - Mixed
Stayed 2 nights in November 2018

nice stay & best location”

the hotel is clean & comfy. counter staff is helpful and they do provide service to go to Tongariro National Park. return shuttle bus is NZD 40. you also can have free 30 mins spa too. kitchen & common area are comfy too. worth for stay.

Reviewed December 08, 2018

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9.6
Exceptional
Wan from Malaysia
Family with young children
Two Bedroom Apartment
Stayed 2 nights in June 2018

The best Resort in National Park”

Nice play to stay before you head out to Tongariro National Park. Easy to find and lovely resort. Very recommended and sure will come again.

Reviewed June 26, 2018

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8.8
Excellent
Benedicta from Philippines
Family with teens
Stayed 1 night in June 2018

Excellent”

It was a good place to stopover for a night or two with our planned visit to Mt. Ruapehu. Place was clean, bathroom was spic and span. We booked a family room with private bathroom which had heated floors so was great during winter. The common bathroom was clean too upon checking. Kitchen had the utensils we needed. Unfortunately, experienced double charging by Plateau Lodge and was not easy to process reversal until i got to the lodge. Nonetheless, I would recommend this place.

Reviewed June 18, 2018

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8.0
Excellent
Nina from Philippines
Group
Two Bedroom Apartment
Stayed 1 night in July 2017

Clean and good location”

Plateau Lodge is a good base location if going for the Tongariro Crossing or if having adventures with the snow at the Whakapapa Ski field. The apartment that we stayed was warm and clean. The rooms are spacious. However, the television was not working in the room. We reported it to the front desk staff but after they checked it, they still were not able to fix it. There was no offer to change the apartment. They only offered for us to go to the main lounge to watch TV but we declined as we wanted to stay in our apartment. We had to buy WiFi, which was cheap, so we can surf the internet as there was no other entertainment due to the lack of working TV. We only stayed for one night so cannot comment on the rest of the facilities.

Reviewed July 24, 2017

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9.2
Exceptional
Su from Singapore
Family with young children
Two Bedroom Apartment
Stayed 1 night in May 2018

If you are lucky, you get to see snow at National Park”

Whakapapa had its first snow about 2 days before our trip. We planned to bring our daughter up the mountain to see the snow for her first time. To our surprise, it snowed in the midnight at National Park and again in the following morning.

Reviewed May 29, 2018

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9.6
Exceptional
Alec from Australia
Couple
Two Bedroom Apartment
Stayed 4 nights in September 2019

National Park/Whakappa”

Great location in National Park, unit was very neat and tidy for a couple. Would be a little tight if you had a family of 4 for storage. Laundry Facility onsite - staff helpful and will stay again

Reviewed September 15, 2019

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Thank you

Responded March 27, 2020
Plateau Lodge
10.0
Exceptional
Nick from United Kingdom
Couple
Two Bedroom Apartment
Stayed 2 nights in February 2018

Good starting and resting place for the Tongariro Alpine Crossing ”

Pros: Well presented and equipped Lodge. Right at pick up and drop off point for the shuttle bus to/from Tongariro Crossing Excellent Restaurant Eivins, but book as busy Cons: None

Reviewed February 27, 2018

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9.3
Exceptional
Chan from Singapore
Group
Double or Twin with Shared Bathroom
Stayed 2 nights in December 2013

Homely lodge with friendly staff ”

Large room, clean, friendly staff

Very pleasant stay. Room size is large and the communal toilets are very clean. The family who owns the lodge is a bunch of friendly folks and they give very helpful advice for activities (e.g. weather conditions for treks, possible wet weather arrangements). Price of breakfast was slightly steep though, and one has to walk 5 mins from the lodge to get to another place for a proper lunch/dinner.

Reviewed December 25, 2013

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10.0
Exceptional
Christina from New Zealand
Couple
Two Bedroom Apartment
Stayed 3 nights in April 2019

Home away from home”

We really enjoyed our stay. The apartment was clean and tidy and there was a lot of room to relax. There were plenty of towels, the heating was more than adequate and we could not fault anything. It was so close to the shuttle to get to Tongariro, the location was perfect for us. The packed lunch was great and it was convenient. The breakfast was all you could want to start the day. The staff were friendly and helpful. We had the best sleep because it was so quiet. We had an excellent stay and we would come back again.

Reviewed April 29, 2019

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Thank you we are super close to the hiking trails in the Tongariro National Park. the apartments are well appointed and suite couples to large groups travelling together

Responded July 12, 2019
Plateau Lodge
7.6
Very good
Helen from Norway
Couple
Double or Twin with Shared Bathroom
Stayed 3 nights in January 2019

Very noisy ”

Great location close to tongariro national park, but unbelievably noisy. No sound insulation anywhere so doors slamming all day and night.

Reviewed January 12, 2019

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Our lodge is busy especially with early morning hikers at 5.30am. We are insulated as we are in central North Island New Zealand where it snows

Responded July 12, 2019
Plateau Lodge
8.8
Excellent
Michele from Australia
Couple
Double or Twin with Shared Bathroom
Stayed 3 nights in November 2019

Warm and cosy. Covers the basics.”

Good location, though the town is small anyway. Cosy rooms. Very clean. Kitchen was well equipped, but could do with some new pans as the ones were poor and any food would stick. Lots of parking. I would not recommend using their shuttle company unless you want the shuttle to run 40 minutes late in the afternoon and then state they are going to wait another 10 mins to wait for more people as they seem to want to avoid making extra trips. One person was made to sit on the floor during one of our trips despite the $40 price tag for the shuttle. Unsafe and poor service given the cost of the shuttle.

Reviewed November 15, 2019

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Yes we do go over board on heating at the lodge. Electric heaters- gas heating and open fire place

Responded March 27, 2020
Plateau Lodge
8.4
Excellent
Patrick from Philippines
Couple
Stayed 2 nights in October 2018

stay was ok”

Stay was ok. staff were helpful and friendly. location was near the entrance to tongariro alpine crossing. the only problem we had was the noise from outside the room. you can hear footsteps, door opening and closing and even voices of the people in nearby rooms. other than that the stay was pleasant

Reviewed October 16, 2018

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9.6
Exceptional
Wing from New Zealand
Solo traveler
1 Person in 4-Bed Dormitory - Mixed
Stayed 2 nights in February 2021

Good stay except for the poor sound proofing”

Clean rooms. Close to town, plenty of parking spaces, but the noise outside the rooms can be heard quite clearly and loudly when u are in the room due to the thin walls and i think theres no door closer attached to the doors of bathrooms and through common area, thats why it is always shut so loudly.

Reviewed February 18, 2021

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7.7
Very good
Tran from Vietnam
Solo traveler
1 Person in 4-Bed Dormitory - Mixed
Stayed 2 nights in November 2013

comfortable and cheap”

view, staff, price

It was enjoyable. The bathroom was nice and clean. Recommended for anyone who come to national park village over other hostel

Reviewed November 10, 2013

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9.2
Exceptional
alexandra from Australia
Group
Two Bedroom Apartment
Stayed 1 night in February 2019

Great spot in national park village ”

Stayed in a 2 bedroom cabin. Very lean spacious and comfortable. Having a kitchen was great. It would comfortably sleep 6 people but we only had 4. We got there late but our keys were pure waiting for us at reception. Easy parking and the shuttle for the hike is easily accessible. Wish we could have stayed longer

Reviewed February 21, 2019

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The apartments are a popular choice, oodles of space for you and people your are travelling with

Responded July 12, 2019
Plateau Lodge
8.8
Excellent
akiko from New Zealand
Family with young children
Double Room with Private Bathroom
Stayed 2 nights in September 2017

Good place for ski trip!”

The room was warm and clean. Spa bath was very nice and free for 30 mins. Share kitchen and bathroom were clean and enough equipments for cooking. My kids was very happy to stay the lodge! Just drive 20mins to Whakapapa.

Reviewed October 02, 2017

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7.3
Very good
Cedric from France
Family with teens
Double or Twin with Shared Bathroom
Stayed 1 night in January 2015

Good motel / backpacker for short stays”

location; Tongariro shuttle; clean

We arrived late (11 pm) and our key was in an envelop at the reception. The owner opened the door and asked us to remain quiet, even though we hadn't made much noise apart from getting out of the car, before shutting his door. The owners live at the hotel. The rooms were rather spacious, with a small sink in the bedrooms and the bathrooms are shared. The bed was clean and so were the showers. The receptionists were kind when we got to talk to them in the morning before leaving for the Tongariro. I believe the accomodation is fine for short stays. Wouldn't stay more than 2 days though, as the area is quite secluded.

Reviewed January 16, 2015

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10.0
Exceptional
Deepak from New Zealand
Couple
Double or Twin with Shared Bathroom
Stayed 1 night in July 2018

Good in all aspects”

Amazing host and nice room. Good kitchen facilities and plenty of parking. The place has a positive vibe to it. The room was clean and vibrant. I would recommend it.

Reviewed February 04, 2019

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We do love what we do and thank you for staying with us.

Responded July 12, 2019
Plateau Lodge
8.4
Excellent
Eric from Argentina
Group
Double or Twin with Shared Bathroom
Stayed 2 nights in March 2016

Good spot in National Park Village”

We stayed here to do the Tongariro Crossing and the place had everything we needed.

Reviewed March 29, 2016

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Our wee place is nice and close to all hiking tracks plus teh bus departs from our door step.

Responded April 01, 2017
Plateau Lodge
9.7
Exceptional
Yingmin from China
Family with young children
Double or Twin with Shared Bathroom
Stayed 1 night in October 2014

convenient, comfortable and economical”

location, price, casual

it was a very pleasent trip. I stayed there for a day and half, and was pleased by the staff, and their services. Those are not that kind of 24/7, all-time present, but they are always available when needed. The prices were just good. Denpending on your accommodation, you could have your separate toilet and bathroom, and they are just clean. The heating in the room is good too. Please make sure the whether is what you desire forehand, there is not much to do if the skifield is closed.

Reviewed October 06, 2014

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