Platinum City Serviced Apartments
Platinum City Serviced Apartments
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8.8
Excellent

"Overall was good & we enjoyed our stayed."

Cherie

|

May 3, 2018

One Bedroom Apartment - Kitchen Platinum City Serviced Apartments
One Bedroom Apartment - Kitchen
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One Bedroom Apartment - Kitchen Platinum City Serviced Apartments
One Bedroom Apartment - Kitchen
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Federation Square - 1.09 km from property Platinum City Serviced Apartments
Federation Square - 1.09 km from property
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Queen Victoria Market - 550 m from property Platinum City Serviced Apartments
Queen Victoria Market - 550 m from property
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See map Platinum City Serviced Apartments
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Exceptional
Location
9.0
See all 6 photos Platinum City Serviced Apartments
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What guests are saying:
Nice and convenient location. Friendly and helpful staff.
Frederick from Singapore
Couple
we stay in this apartments twice this trip, the first room type is good, but the second one is a corner room, don't like the lay out.
Ruan from Australia
Couple
Good location, friendly staff... nice place to be
Frederick from Singapore
Couple
Beautiful views and beautiful city view apartment hotel. we are pretty satisfied and happy with our stay.
TAIMOOR from Australia
Couple
Great location... close walk to Chinatown and food locations.
Richard from Australia
Group
The location is good. Suitable for family with kids and those who like to cook as the apartment is fully equipped. Everything is wonderful.
Yean from Singapore
Family with teens
Great location, near train & bus station, and also many restaurant around the place. But the room was quite small for 2 adult with 1 children and no cleaning room service everyday. Overall: value for money.
Fredy from Indonesia
Family with young children
the lift lobby lights were spoilt, flooded, and elevators were really slow. internet was also down for the entire of my first 2 days here. location is decent.
Jeremy from Singapore
Family with teens
Agoda Homes
Newly built

Platinum City Serviced Apartments

Entire apartment
Exceptional location
- Inside city center
Excellent
From 480 reviewsSee what guests said
8.3
/
10
Excellent value for money
8.3
Recommended by 84% of guests
Value for money8.3
Distance to city center0km
Location rating9.0
Nearest airportEssendon Airport (MEB)
Distance to airport11.3 km
  • 450 meters to public transportation

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
This property is in high demand!Last booked 11 hours ago | 8 travelers are looking at this property right now
Superior 1-Bedroom Apartment
Superior 1-Bedroom Apartment
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Two Bedroom Family
Two Bedroom Family
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Two Bedroom Apartment
Two Bedroom Apartment
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 double bed and 1 queen be...
Enter dates to see prices
2 Bedroom Superior Apartment
2 Bedroom Superior Apartment
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 queen bed & 2 single beds
Enter dates to see prices
One Bedroom Apartment
One Bedroom Apartment
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Have a question for Platinum City Serviced Apartments?

What people love about the property

  • 10.0
    Exceptional

    "Very impressed, nice modern building with everything you need."

    Debra

    |

    February 23, 2018

  • 7.6
    Very good

    "Good location, easy to go every where in Melbourne city center."

    Yodming

    |

    February 17, 2018

  • 8.8
    Excellent

    "Helpful and friendly staff."

    Elizabeth

    |

    January 29, 2018

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More about Platinum City Serviced Apartments

More about Platinum City Serviced Apartments

9.2
Exceptional

"Location is near tram stop, staff is very helpful"

Josy

|

April 1, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
Food Inc Cafe
70 m Australian
Sister Bella
270 m Australian
Phancy Cafe
280 m Australian, Cafe
American cuisine
American cuisine
Fancy Hank's BBQ Joint
380 m American, Barbecue, Gluten Free
Mr Burger Truck
390 m American, Fast food
The Bank on Collins
660 m American, Australian, Bar
Asian cuisine
Asian cuisine
ChangGo
130 m Asian, Barbecue, Korean
Chilli Padi - Melbourne Central
130 m Asian, Chinese, Fusion
Thai Culinary
190 m Asian, Thai

What they offer

10.0
Exceptional

"Good location"

endang

|

April 3, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Guests are required to dial 304 on the intercom to contact the reception when arriving at the entrance.

Real reviews from real guests

Agoda Reviews (480)Booking.com Reviews (1068)
8.3
/
10
Cleanliness8.3
Facilities7.8
Location9.0
Service8.0
Value for money8.3
Provided by verified guests of Agoda
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All guests (480)
All room types
Showing 217 verified guest comments
12345
6.0
Siu from Hong Kong
Business traveler
Superior 1-Bedroom Apartment
Stayed 5 nights in December 2018
Horrible experience ”
We stayed at this apartment for 5 nights. Everything is ok except cleanliness should be improved. The most horrible thing occurred at our last day. All lifts are out of order and we need to carry our heavy luggages climbing down from 37th floor to ground floor. We tried to contact the management office, however nobody receive the call. Unacceptable!!!
Reviewed December 11, 2018
8.0
Excellent
Fifi from Australia
Solo traveler
Superior 1-Bedroom Apartment
Stayed 1 night in December 2018
Value for money”
Good location, next block to Melbourne Central so easy to find food. The down side was the shower, becareful not to have it on full stream as it will flood to the rest of the bathroom. It was raining at night and I can see a small puddle near the window. Nice touch with the coffee machine but a small carton of milk should be provided. Other than that I think i'll go back with my family.
Reviewed December 03, 2018
Dear Fifi, apologize for the inconvenience caused to you. We do provide milk in the fridge, If you need more coffee pods or milk, you can tell us so that our housekeeping team will take it up to you. Thank you for you comment we will do better next time. Welcome to come back, we are looking forwards to meeting you in the future. Kind Regards, Yolanda
Responded December 05, 2018
Platinum City Serviced Apartments
10.0
Exceptional
Zhiting from Singapore
Group
One Bedroom Apartment
Stayed 6 nights in November 2018
Great location, clean rooms”
The location is great, just a few minutes from the Melbourne Central Station and two main supermarket (Coles and Woolsworth). Plenty of restaurants and cafes in the vicinity and if you get sick of them, stock up on groceries and use the apartment’s kitchen to whip up something simple :) Overall great stay with well functioning equipments like washing machine, heater/aircon, etc. Will definitely choose this place again should I return to Melbourne.
Reviewed November 21, 2018
Hi Zhiting, Thank you so much for your detailed review! We are so glad you enjoyed your stay with us! And thank you for recommending our location and facilities in this comment. Hope it will help other guests! See you next time and have a wonderful day! Regard, Jia
Responded November 25, 2018
Platinum City Serviced Apartments
9.6
Exceptional
Andrea from Australia
Group
Two Bedroom Apartment
Stayed 3 nights in November 2018
Great location and value for money”
We were on the 37th floor, great views. Apartment was in a handy location, it was clean and comfortable. We thoroughly enjoyed our stay. The only suggestion would be to have more kitchen utensils e.g. tongs, egg lifter etc.
Reviewed November 28, 2018
Hi Andrea, Thank you so much for your review! And we will consider your suggestion about increasing some kitchen utensils! Hope see you next time and have a wonderful weekend! Regards, Jia
Responded November 29, 2018
Platinum City Serviced Apartments
9.6
Exceptional
OOI from Malaysia
Group
2 Bedroom Superior Apartment
Stayed 3 nights in October 2018
Great Location !!! Clean and great stay in Melbourne ”
Superb location !! Where walking distance to state library of Victoria, in the free tram zone. And also walking distance to bourke street and Elizabeth street where you can find coles, Chemist warehouse, and Priceline pharmacy here and a lot more. Also equipped with facilities such as washing machine , oven, refrigerator, will be good if have dryers. Staff on time perform the housekeeping , where replenishing of shower gel and etc and good. Overall , highly recommended !!
Reviewed October 27, 2018
Dear OOI, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
Responded October 31, 2018
Platinum City Serviced Apartments
8.4
Excellent
Asad from Australia
Solo traveler
One Bedroom Apartment
Stayed 1 night in November 2018
NO WATER”
THERE WAS NO WATER COMING FROM TAPS
Reviewed December 03, 2018
Dear Asad, apologize for the inconvenience caused to you. We have checked all of our room, there is no problem with the tap. Possibly because the design is different with other water tap so makes confused. Thank you very much for stay with us and your feedback. Kind Regards, Yolanda
Responded December 05, 2018
Platinum City Serviced Apartments
10.0
Exceptional
Ke from Malaysia
Group
Two Bedroom Apartment
Stayed 1 night in September 2018
Recommend to everyone”
I am happy to choose platinum serviced city apartment for my stay in Melbourne. It has good location which is about 2 minutes walk to the nearest tram station or train station. There is Coles supermarket within walking distance too. It is close to Queen Victoria market. The room is very clean and has the awesome for the city at night. They have the good security for the apartment so it is very safe for girls to stay over. The staff did a great jobs by providing the best service to us. They even allow us to do early check in when the apartment is ready for us.
Reviewed September 12, 2018
Dear Ke, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
Responded September 13, 2018
Platinum City Serviced Apartments
8.8
Excellent
Theresa from Malaysia
Family with teens
Superior 1-Bedroom Apartment
Stayed 9 nights in July 2018
Best location & free city public transport ”
Easy access to restaurant, near Tram & Metro trains station save a lot of walking when we can 'hop on hop off' a tram travelling free to every corner of the Melbourne city famous sites and use Metro trains for meeting friends in the suburban area. Not a convenient local tour pickup location but within 2 mins walk mostly. To the Yarra River (walk 4 mins - Tram 6 mins - walk 4 mins) and you are there. Apartment for 2 is small but compact and comfortable with full kitchen, great size oven & small dish washer & washing machine, coffee machine is great for a quick cup of brewed coffee after a long day outing. Nice size shower and toilet. Bed for 2 was too narrow, no bedside area to put anything like a bottle of water, a book or an alarm clock. Be good to have some life green plants to make the guess feel more at home. construction noise occasionally start at 8am.
Reviewed September 08, 2018
Hi Theresa, Thank you for reviewing such a detailed comment about our location and distances to other landmarks. Hope see you and your friends next time in Melbourne city. Wish you a happy weekend! Regards, Jia
Responded September 14, 2018
Platinum City Serviced Apartments
10.0
Exceptional
Anna from Malaysia
Group
2 Bedroom Superior Apartment
Stayed 4 nights in August 2018
Excellent place to stay”
We chose this apartment because it seemed to be near to almost everything-queen vic market, Bourke street, etc and the value was v good. After booking I was a bit worried as the reviews seemed mix. But I thk must look at everything in perspective . The price is under $200 per night for a 2 bedroom apartment near the city, with this price I don’t expect hsekeeping service but they do change the towels although not tidy up the beds or the toilets. Everything in the apartment looks reasonable new and well maintained. It is clean and they have everything that is needed. The space is small and we are unable to place our big luggages in the room and had to use the living area. Getting in and out was easy. The manager is easy to reach within the working hours. We were on the 39 flr and corner unit. The view of sunrise fr the queen bed room was so lovely and at night it was literally like sleeping under the stars as the moon was shining directly on the bed. Will definitely recommend!
Reviewed August 31, 2018
Dear Anna, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
Responded September 03, 2018
Platinum City Serviced Apartments
8.0
Excellent
Lam from Malaysia
Group
Two Bedroom Apartment
Stayed 6 nights in August 2018
Centrally Located, Nice City View!”
I was having hard time to locate this service apartments as there is no sign on showing "Platinum City Service Apartments" on the building facade. The actual building name is 327 at La trode Street and even the sign 327 is hidden on the inside. Luckily i was able to contact receptionist using traveler sim card who guided me to the building. The apartment was abit small for three of us but because of big windows with stunning city view, it takes away the claustrophobic feeling. Location is great with lot of convenient stores and restaurants around the area. We stayed for 6 days but no replenishment of coffee on the 3rd day onward. overall is good choice.
Reviewed August 30, 2018
Hi Lam, Thank you for your detailed review! We are just serviced apartment and running for several units, there are other residents staying in this building. We cannot set any our own company sign outside the building. We will send text message and e-mail to arrival guests one day before, to inform them how to find us and contact us. But if the guests provide invalid contact details in Australia, we just can't access to them. Thank you for your understanding. Hope see next time and have a wonderful night! Regards, Jia
Responded August 31, 2018
Platinum City Serviced Apartments
8.4
Excellent
Judy from Philippines
Business traveler
Superior 1-Bedroom Apartment
Stayed 3 nights in August 2018
Excellent”
The room was great and value for money considering the apartment's great location. Clean and spacious rooms equipped with all the things expected in an apartment (kitchen and laundry areas included). I just have a few negatives: 1. Staff did very light housekeeping only, not as expected. For longterm stay, this is okay. But for short time travelers, it is a must to have good housekeeping because time is not enough to still care about cleaning the room. During my stay, I noticed that the toilet was not cleaned and my bed was not fixed. 2. The system for check out wws complicated. The check out instruction was to leave the key in the room. However, I found out that I needed the key to go to the third floor to leave my luggage. By chance, I met a couple having the same issue and fortunately we met a crew who helped us proceed.
Reviewed August 09, 2018
Hi Judy, Thank you for your responsible review! And we are very glad you like our location and equipment. For the negatives you mentioned, first, we are only serviced apartment, we only provide slight room service including emptying bins, changing towels and add consumptives. And we provide whole apartment cleaning every 5 days stay, for guests staying more than 5 days. And it's our fault that we didn't let you and the other couples know in advance for our check out procedure. If you need store the bags, you can just leave the keys and the bags inside the room. We will collect your bags to our office at level 3 by ourselves. Sorry for all the inconvenience caused to you. Hope see you next time and have a nice Friday! Regards, Jia
Responded August 17, 2018
Platinum City Serviced Apartments
8.4
Excellent
JOHAN from Indonesia
Family with young children
2 Bedroom Superior Apartment
Stayed 10 nights in July 2018
Very strategic and comfort apartment @ CBD”
Located at free tram zone on La Trobe street, make you very easy to move to others train station. Walking distance to lots of eateries, restaurants and cafe. Equipped with everything you need for short stay, from microwave, kitchen and sofa. Lift with dedicated floor access card to ensure security.
Reviewed July 30, 2018
Hi Johan, Thank you for your kind review, and we are glad you like our location and building security. Hope meet you next time in Melbourne city, and have a wonderful day! Regards, Jia
Responded August 21, 2018
Platinum City Serviced Apartments
8.4
Excellent
Fredy from Indonesia
Family with young children
2 Bedroom Superior Apartment
Stayed 4 nights in July 2018
Great location, value for money”
Great location, near train & bus station, and also many restaurant around the place. But the room was quite small for 2 adult with 1 children and no cleaning room service everyday. Overall: value for money.
Reviewed July 25, 2018
Hi Fredy, Thank you so much for your kind review! Hope see you next time in Melbourne! Regards, Jia
Responded July 26, 2018
Platinum City Serviced Apartments
9.2
Exceptional
Linda from Australia
Business traveler
Superior 1-Bedroom Apartment
Stayed 3 nights in June 2018
Convenient location and good value”
The apartment was great; well appointed, comfortable and spotlessly clean. The staff were lovely and very accommodating when I requested early checkin, and when I needed to store luggage. Thanks guys, you are tops.
Reviewed June 29, 2018
Hi Linda, Thank you so much for your highly recommended review! We are so glad to see you are happy with our apartment and services
Responded June 29, 2018
Platinum City Serviced Apartments
9.2
Exceptional
Selfia from Indonesia
Family with young children
Two Bedroom Apartment
Stayed 3 nights in June 2018
Very strategic location and easy access”
This service apartments is located in CBD where the free tram also operation just a walking distance from your apartment. Its also very close to shoping centers, RMIT and Melbourne University, Victoria market, Melbourne central stations and many more...
Reviewed June 18, 2018
Hi Salfia, Thank you for your kind review! We appreciate that! Hope see you again in the future and have a lovely day! Regards, Jia
Responded June 19, 2018
Platinum City Serviced Apartments
8.0
Excellent
Ramli from Singapore
Business traveler
Superior 1-Bedroom Apartment
Stayed 2 nights in September 2018
Reasonable priced serviced apartment in a good location.”
Apartment conveniently located along La Trobe Street to tram stops and also surrounding shopping areas, eateries and Queen Victoria Market. Interior size is just nice for a single or couple travellers, not a family. No cleaning fee attached unlike most apartments which was the main reason for choosing this apartment. Great views from my 3605 unit. Check-in by calling 304 at the entrance, before heading up to make payment with deposit and getting the keys. Leave the keys on the coffee table at 10 am and check out.
Reviewed September 28, 2018
Dear Ramli, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards
Responded October 03, 2018
Platinum City Serviced Apartments
10.0
Exceptional
WONG from Malaysia
Couple
Superior 1-Bedroom Apartment
Stayed 5 nights in May 2018
Great Stay”
The apartment is at exceptional location, walking distance to Flinder St, Bourke St, Chinatown are all around 15 min. Our apartment is at 38th Floor, have a great city view. It's spacious for 2 of us, well equipped with small kitchen, dish washer, washing machine. We are strongly recommend this apartment.
Reviewed June 06, 2018
Hi Wong, Appreciate for your highly recommended review of our location and city view! We're so glad to see you enjoyed your stay with us! Hope see you next time in Melbourne City and have a beautiful day! Regards, Jia
Responded June 07, 2018
Platinum City Serviced Apartments
8.8
Excellent
Siew from Malaysia
Couple
One Bedroom Apartment
Stayed 4 nights in May 2018
Strategic location”
Apartment with strategic location which is very close to the free Tram station and most of the city tourist points including Queen Victoria market, National Library, Kings park, supermarkets etc. Unfortunately we have to walk across a few buildings for the parking place. Apartment is very small but somehow cozy. However, the design is a bit weird including the room structure and facing.
Reviewed June 06, 2018
Hi Siew, Thank you so much for your kind review about our location! And apologize for the inconvenience caused by parking. It's difficult and expensive to find a security parking in city. Hope you can understand that! Hope see you next time and have a good day! Regards, Jia
Responded June 06, 2018
Platinum City Serviced Apartments
8.4
Excellent
Aik from Singapore
Family with teens
2 Bedroom Superior Apartment
Stayed 2 nights in May 2018
Convenient place near victoria market”
Convenient and easy access to China town and victoria market. Clear instructions and upon check out ,we could store our luggage by leaving it in the rooms and they will bring down luggage just at the buzz at the entrance of the building later when we wanna pick up the luggage.
Reviewed May 26, 2018
8.4
Excellent
Nurur from Malaysia
Couple
Superior 1-Bedroom Apartment
Stayed 5 nights in April 2018
Anna Carolina”
Overall stay was very pleasant. The Apartment was clean and the view is amazing because we're on 38th Floor. Location was strategically located to Victoria market and Melbourne central where the City Circle Tram is just in-front of the Apartment
Reviewed May 15, 2018
Hi Nurur, Thank you for your kind comments and we hope to meet you again in the future. It was a pleasure to have you staying with us! Kind Regards, Yolanda
Responded May 16, 2018
Platinum City Serviced Apartments
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  • Exceptional location
  • Emporium Melbourne
  • Flagstaff Railway Station is within 0.45 km