This property is in high demand!
3 travelers have booked today.
"this probably the best room I've stayed in and I travel a lot."
Gary - March 7, 2020
Excellent
Location rating score
3 travelers have booked today.
The staff were very accommodating and let me check in much earlier as I was going to be out before 6am.
Courtney | November 21, 2019
Loads of food options nearby and easy to see all the main city-based attractions.
Stephen | March 12, 2020
Requested one room with 2 beds and we got a 2 bedroom which was a nice bonus.
Fintan | July 12, 2019
Right in the heart of Melbourne, this is a great option for a weekend away.
Stephen | March 12, 2020
Loved the fact we were so close to the trams, cafes and restaurants.
Robyn | March 16, 2020
The staff were very helpful, immediately responding to my emails.
Michael | February 21, 2020
350 meters to public transportation
Located in heart of Melbourne
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Value for money | 8.3 |
Distance to city center | 0km |
Location rating | 9.0 |
Nearest airport | Essendon Airport (MEB) |
Distance to airport | 10.8 km |
Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment offers luggage storage to guests for before check-in and after check-out.
For those who wish to drive their own cars, Platinum City Serviced Apartments has a car park that's close to the apartment. Parking is available for an additional charge.
Platinum City Serviced Apartments does not permit smoking in any of its rooms, but allows smoking in designated areas.
"The staff are always willing to help with requests."
Vicki
|
March 14, 2020
"Great location and easy access to train and trams."
Wei
|
November 7, 2019
"Excellent value very clean better than hotel."
Gary
|
March 7, 2020
Situated in the Melbourne CBD area, Platinum City Serviced Apartments is the perfect place to experience Melbourne and its surroundings. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.
Platinum City Serviced Apartments offers many facilities to enrich your stay in Melbourne. The property provides free Wi-Fi in all rooms, daily housekeeping, kitchen, express check-in/check-out, family room to ensure the greatest comfort.
Platinum City Serviced Apartments is home to 33 guestrooms. All are tastefully furnished, and many even provide such comforts as flat screen television, carpeting, clothes rack, complimentary instant coffee, complimentary tea. The property's host of recreational offerings ensures you have plenty to do during your stay. Enjoy a great location and services to match at Platinum City Serviced Apartments.
"The service and experience extended to us was amazing!"
Kelvin
|
March 17, 2020
Children and extra beds
All children are welcome.
Guest's age | Extra bed |
---|---|
Children 0-12 year(s) | Must use an extra bed Extra beds may be requested directly from the property; additional charges may apply |
Guests 13 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
![]() Platinum City Serviced Apartments | ![]() | ![]() | Best value! ![]() | |
Dining | Kitchen | Breakfast available | Breakfast available | Kitchen |
Guest rating | Excellent 996 reviews 8.2 Location 9.0 | Excellent 3297 reviews 8.4 Location 8.6 | Excellent 1116 reviews 8.3 Location 8.7 | Excellent 10 reviews 8.8 Location 9.5 |
Neighborhood | Melbourne CBD | Melbourne CBD | Melbourne CBD | St Kilda |
Show reviews that mention
Exceptional”
We were on Level 39 and had great city views and also views of queen victorian market. The place is on the same street as Melbourne Central (only 1 - 2minute walk). From Melbourne central you can also cut into Emporium Centre where there are even more restaurants and large shopping chain. There is cooking facilities, microwave and washing machine. A few kid's hand prints on the closet mirror but other than that the whole apartment is very clean. Note, this building is not called Platinum City Service. It's actually called La Trobe Tower and does not have large visible signage outside apart from the number 327. Overall, we had a very comfortable and safe stay.
Dear Tania, thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
Recommend to everyone”
I am happy to choose platinum serviced city apartment for my stay in Melbourne. It has good location which is about 2 minutes walk to the nearest tram station or train station. There is Coles supermarket within walking distance too. It is close to Queen Victoria market. The room is very clean and has the awesome for the city at night. They have the good security for the apartment so it is very safe for girls to stay over. The staff did a great jobs by providing the best service to us. They even allow us to do early check in when the apartment is ready for us.
Dear Ke, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
Very strategic location and easy access”
This service apartments is located in CBD where the free tram also operation just a walking distance from your apartment. Its also very close to shoping centers, RMIT and Melbourne University, Victoria market, Melbourne central stations and many more...
Hi Salfia, Thank you for your kind review! We appreciate that! Hope see you again in the future and have a lovely day! Regards, Jia
Modern and Clean Apartment”
Pros - Beautiful / clean apartment, good location as it is near to shops / trams / Melbourne Central Station / restaurants and supermarket, the Staff at Level 3 is helpful in allowing us to keep our luggage after check out, washing machine. Cons - Pots and pans need change due to wear and tear, there is no dryer for clothing after washing and no place to dry your clothing. Overall, our 1 night stay was good and satisfactory. We would definitely booked this apartment if we visit Melbourne again.
Dear Yong, thank you for stayed with us. For safety reason, we don't provided dryer in the apartment, but we do have it in our office and provide free drying service for our guest. Thank you for your kind comment, we hope to meet you again in the future! Kind Regards Yolanda
Excellent place to stay”
We chose this apartment because it seemed to be near to almost everything-queen vic market, Bourke street, etc and the value was v good. After booking I was a bit worried as the reviews seemed mix. But I thk must look at everything in perspective . The price is under $200 per night for a 2 bedroom apartment near the city, with this price I don’t expect hsekeeping service but they do change the towels although not tidy up the beds or the toilets. Everything in the apartment looks reasonable new and well maintained. It is clean and they have everything that is needed. The space is small and we are unable to place our big luggages in the room and had to use the living area. Getting in and out was easy. The manager is easy to reach within the working hours. We were on the 39 flr and corner unit. The view of sunrise fr the queen bed room was so lovely and at night it was literally like sleeping under the stars as the moon was shining directly on the bed. Will definitely recommend!
Dear Anna, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
Prime location”
Great location in Melbourne CBD, parking was available 80metres away for a fee, apartment with everything you need (kitchen, coffee machine etc.). Only a few minutes’ walk to the tram station, shopping and food in Melbourne Central.
Hi Diane, Thank you for your great review! We appreciate that! We are so glad you enjoyed our location and property! Hope meet you next time in Melbourne City and have a wonder day! Regards, Jia
Best location & free city public transport ”
Easy access to restaurant, near Tram & Metro trains station save a lot of walking when we can 'hop on hop off' a tram travelling free to every corner of the Melbourne city famous sites and use Metro trains for meeting friends in the suburban area. Not a convenient local tour pickup location but within 2 mins walk mostly. To the Yarra River (walk 4 mins - Tram 6 mins - walk 4 mins) and you are there. Apartment for 2 is small but compact and comfortable with full kitchen, great size oven & small dish washer & washing machine, coffee machine is great for a quick cup of brewed coffee after a long day outing. Nice size shower and toilet. Bed for 2 was too narrow, no bedside area to put anything like a bottle of water, a book or an alarm clock. Be good to have some life green plants to make the guess feel more at home. construction noise occasionally start at 8am.
Hi Theresa, Thank you for reviewing such a detailed comment about our location and distances to other landmarks. Hope see you and your friends next time in Melbourne city. Wish you a happy weekend! Regards, Jia
I 100% recommend this apartment”
I 100% satisfied with the services, with the facilities, location and everything. The apartment is so updated, so modern contemporary which I imagine I want to do the same to my house. I like almost complete house with everything you need including aluminium foil. I would want to stay if I ever in Melbourne. My kids always say this is our house. Heee.
Thanks for staying with us. We appreciate your feedback! We are always welcoming you to stay with us again.
Centrally Located, Nice City View!”
I was having hard time to locate this service apartments as there is no sign on showing "Platinum City Service Apartments" on the building facade. The actual building name is 327 at La trode Street and even the sign 327 is hidden on the inside. Luckily i was able to contact receptionist using traveler sim card who guided me to the building. The apartment was abit small for three of us but because of big windows with stunning city view, it takes away the claustrophobic feeling. Location is great with lot of convenient stores and restaurants around the area. We stayed for 6 days but no replenishment of coffee on the 3rd day onward. overall is good choice.
Hi Lam, Thank you for your detailed review! We are just serviced apartment and running for several units, there are other residents staying in this building. We cannot set any our own company sign outside the building. We will send text message and e-mail to arrival guests one day before, to inform them how to find us and contact us. But if the guests provide invalid contact details in Australia, we just can't access to them. Thank you for your understanding. Hope see next time and have a wonderful night! Regards, Jia
Great location, clean rooms”
The location is great, just a few minutes from the Melbourne Central Station and two main supermarket (Coles and Woolsworth). Plenty of restaurants and cafes in the vicinity and if you get sick of them, stock up on groceries and use the apartment’s kitchen to whip up something simple :) Overall great stay with well functioning equipments like washing machine, heater/aircon, etc. Will definitely choose this place again should I return to Melbourne.
Hi Zhiting, Thank you so much for your detailed review! We are so glad you enjoyed your stay with us! And thank you for recommending our location and facilities in this comment. Hope it will help other guests! See you next time and have a wonderful day! Regard, Jia
Outstanding new apartment ”
Almost new and perfectly clean good size apartment, much mire room than a hotel room in the heart of Melbourne, you can walk or take the free tram to eat out or explore the city'. Highly recommended.
Thank you very much for your feedback. Welcome to come back, we are looking forwards to meeting you in the future. Kind regards, Platinum City Serviced Apartments
Great unit on La Trobe St!”
Central to tram stops, train stations and walking distances to many tourist attractions like QV Markets, State Library, Melbourne Central, Mel Gaol etc. Loved the apartment, amenities in the apartment is great for our 7 nights with kitchen and washing machine. Very clean and comfortable. Good security access. Loved it!
Dear Foong, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
Great Self Contained Apartment”
We stayed here for two nights. It was a great location, right opposite the tram and around the corner from Elizabeth Street. Very central to everything Melbourne has to offer. You could walk everywhere if you wanted to or get the free trams. quite well equiped with everything you need for a short stay. We would definately recommend these apartments.
Hi Stacey, Thank you for your kind feedback. It was a pleasure to have you staying with us. We hope to meet you again in the future.
Located in good area, friendly staff”
5 minutes walk to Melbourne City Center. Well located at food area and they are a small group of friendly staff, willing to go extra mile to ensure your stay with them is super comfortable. On the hindsight, the views in the apartment werent the best.
Hi Jin, Thank you so much for your lovely review! We are so glad you enjoyed your stay with us! Hope meet you next time and have a wonderful day! Kind Regards, Jia
Great location not the cleanest place”
What a great location, walk out the door and just down the road in central station and shopping area. I’m walking distance to many attractions and hot spots of Melbourne CBD. Small bedroom with not much room to move of suitable storage for clothes etc. most other areas were ok. Room was not the cleanest place as many marks on walls, dirty marks on pillows and other items. When I wanted a full room clean, floors were not cleaned for the 10 days I was there and other items like glass table etc not wiped down or toilet/bathroom cleaned. Did not ask for cleaning every day as some days I was in the room and just asked for more coffee or clean towels but the days o was out you would expect a better clean for someone there for that period of time.
Dear Gary, Apologize for the inconvenient that caused to you, we will improve our cleaning service and be more strict on that. Hopefully you are still enjoy your holiday. Kind Regards, Abraham.
Very good and nice”
The location is very close to Melbourne Central. The apartment is new, clean and with all kitchen equipments. They also helped me to book a parking lots which is only 100m away. Absolutely will stay again in my next visit!
Dear Yi, thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
Anna Carolina”
Overall stay was very pleasant. The Apartment was clean and the view is amazing because we're on 38th Floor. Location was strategically located to Victoria market and Melbourne central where the City Circle Tram is just in-front of the Apartment
Hi Nurur, Thank you for your kind comments and we hope to meet you again in the future. It was a pleasure to have you staying with us! Kind Regards, Yolanda
John from NSW”
Clean, comfortable, well equipped apartment in an excellent location close to Melbourne CBD.
Hi Rose & John, Thank you for your brief review! Hope see you next time in Melbourne! Good weekend! Regards, Jia
Excellant location. ”
Near to FREE TRAM station and University Melbourne. Very good environment, the property was clean and tidy. 7-11 just walking around 2-3mins from lobby. Downstairs got restaurant japanese and chinese steamboat. QVM just the next stop of FREE TRAM. Highly recommend to friends and family. I will come again next trip.
Hi Yee, Thank you so much for mentioning our surrounding environment! That's very nice of you! Hope you enjoyed your stay in Melbourne! See you next time and have a wonderful weekend! Regards, Jia
Platinum City Serviced Apartments”
I like the location and the apartment is comfortable. Happy to be able to enjoy the premise right after landing in Melbourne. Only issue is with the daily cleaning. Hope I am not being presumptuous but the property may not have applied certain standards as required by major hotels and had chosen to perform the basic. Small details that I look for are not performed although it didn't bother me much since my stay is only for 2 nights. Happy to be back to this property soon but hopefully by then we can see a marked improvement in the house cleaning.
Dear Kevin, apologize for the inconvenience caused to you. We do room service every day on the afternoon usually. If you wanna make up your room , please change the label to let us know. Besides, we only provide basic service everyday. However We will do better next time. Welcome to come back, we are looking forwards to meeting you in the future. Kind Regards, Yolanda