Platinum City Serviced Apartments

We stayed at this apartment for 5 nights. Everything is ok except cleanliness should be improved. The most horrible thing occurred at our last day. All lifts are out of order and we need to carry our heavy luggages climbing down from 37th floor to ground floor. We tried to contact the management office, however nobody receive the call. Unacceptable!!!

Good location, next block to Melbourne Central so easy to find food. The down side was the shower, becareful not to have it on full stream as it will flood to the rest of the bathroom. It was raining at night and I can see a small puddle near the window. Nice touch with the coffee machine but a small carton of milk should be provided. Other than that I think i'll go back with my family.

The location is great, just a few minutes from the Melbourne Central Station and two main supermarket (Coles and Woolsworth). Plenty of restaurants and cafes in the vicinity and if you get sick of them, stock up on groceries and use the apartment’s kitchen to whip up something simple :) Overall great stay with well functioning equipments like washing machine, heater/aircon, etc. Will definitely choose this place again should I return to Melbourne.

We were on the 37th floor, great views. Apartment was in a handy location, it was clean and comfortable. We thoroughly enjoyed our stay. The only suggestion would be to have more kitchen utensils e.g. tongs, egg lifter etc.

Superb location !! Where walking distance to state library of Victoria, in the free tram zone. And also walking distance to bourke street and Elizabeth street where you can find coles, Chemist warehouse, and Priceline pharmacy here and a lot more. Also equipped with facilities such as washing machine , oven, refrigerator, will be good if have dryers. Staff on time perform the housekeeping , where replenishing of shower gel and etc and good. Overall , highly recommended !!

THERE WAS NO WATER COMING FROM TAPS

I am happy to choose platinum serviced city apartment for my stay in Melbourne. It has good location which is about 2 minutes walk to the nearest tram station or train station. There is Coles supermarket within walking distance too. It is close to Queen Victoria market. The room is very clean and has the awesome for the city at night. They have the good security for the apartment so it is very safe for girls to stay over. The staff did a great jobs by providing the best service to us. They even allow us to do early check in when the apartment is ready for us.

Easy access to restaurant, near Tram & Metro trains station save a lot of walking when we can 'hop on hop off' a tram travelling free to every corner of the Melbourne city famous sites and use Metro trains for meeting friends in the suburban area. Not a convenient local tour pickup location but within 2 mins walk mostly. To the Yarra River (walk 4 mins - Tram 6 mins - walk 4 mins) and you are there. Apartment for 2 is small but compact and comfortable with full kitchen, great size oven & small dish washer & washing machine, coffee machine is great for a quick cup of brewed coffee after a long day outing. Nice size shower and toilet. Bed for 2 was too narrow, no bedside area to put anything like a bottle of water, a book or an alarm clock. Be good to have some life green plants to make the guess feel more at home. construction noise occasionally start at 8am.

We chose this apartment because it seemed to be near to almost everything-queen vic market, Bourke street, etc and the value was v good. After booking I was a bit worried as the reviews seemed mix. But I thk must look at everything in perspective . The price is under $200 per night for a 2 bedroom apartment near the city, with this price I don’t expect hsekeeping service but they do change the towels although not tidy up the beds or the toilets. Everything in the apartment looks reasonable new and well maintained. It is clean and they have everything that is needed. The space is small and we are unable to place our big luggages in the room and had to use the living area. Getting in and out was easy. The manager is easy to reach within the working hours. We were on the 39 flr and corner unit. The view of sunrise fr the queen bed room was so lovely and at night it was literally like sleeping under the stars as the moon was shining directly on the bed. Will definitely recommend!

I was having hard time to locate this service apartments as there is no sign on showing "Platinum City Service Apartments" on the building facade. The actual building name is 327 at La trode Street and even the sign 327 is hidden on the inside. Luckily i was able to contact receptionist using traveler sim card who guided me to the building. The apartment was abit small for three of us but because of big windows with stunning city view, it takes away the claustrophobic feeling. Location is great with lot of convenient stores and restaurants around the area. We stayed for 6 days but no replenishment of coffee on the 3rd day onward. overall is good choice.

The room was great and value for money considering the apartment's great location. Clean and spacious rooms equipped with all the things expected in an apartment (kitchen and laundry areas included). I just have a few negatives: 1. Staff did very light housekeeping only, not as expected. For longterm stay, this is okay. But for short time travelers, it is a must to have good housekeeping because time is not enough to still care about cleaning the room. During my stay, I noticed that the toilet was not cleaned and my bed was not fixed. 2. The system for check out wws complicated. The check out instruction was to leave the key in the room. However, I found out that I needed the key to go to the third floor to leave my luggage. By chance, I met a couple having the same issue and fortunately we met a crew who helped us proceed.

Located at free tram zone on La Trobe street, make you very easy to move to others train station. Walking distance to lots of eateries, restaurants and cafe. Equipped with everything you need for short stay, from microwave, kitchen and sofa. Lift with dedicated floor access card to ensure security.

Great location, near train & bus station, and also many restaurant around the place. But the room was quite small for 2 adult with 1 children and no cleaning room service everyday. Overall: value for money.

The apartment was great; well appointed, comfortable and spotlessly clean. The staff were lovely and very accommodating when I requested early checkin, and when I needed to store luggage. Thanks guys, you are tops.

This service apartments is located in CBD where the free tram also operation just a walking distance from your apartment. Its also very close to shoping centers, RMIT and Melbourne University, Victoria market, Melbourne central stations and many more...

Apartment conveniently located along La Trobe Street to tram stops and also surrounding shopping areas, eateries and Queen Victoria Market. Interior size is just nice for a single or couple travellers, not a family. No cleaning fee attached unlike most apartments which was the main reason for choosing this apartment. Great views from my 3605 unit. Check-in by calling 304 at the entrance, before heading up to make payment with deposit and getting the keys. Leave the keys on the coffee table at 10 am and check out.

The apartment is at exceptional location, walking distance to Flinder St, Bourke St, Chinatown are all around 15 min. Our apartment is at 38th Floor, have a great city view. It's spacious for 2 of us, well equipped with small kitchen, dish washer, washing machine. We are strongly recommend this apartment.

Apartment with strategic location which is very close to the free Tram station and most of the city tourist points including Queen Victoria market, National Library, Kings park, supermarkets etc. Unfortunately we have to walk across a few buildings for the parking place. Apartment is very small but somehow cozy. However, the design is a bit weird including the room structure and facing.

Convenient and easy access to China town and victoria market. Clear instructions and upon check out ,we could store our luggage by leaving it in the rooms and they will bring down luggage just at the buzz at the entrance of the building later when we wanna pick up the luggage.

Overall stay was very pleasant. The Apartment was clean and the view is amazing because we're on 38th Floor. Location was strategically located to Victoria market and Melbourne central where the City Circle Tram is just in-front of the Apartment