2019

Platinum City Serviced Apartments

327 La Trobe Street ( call intercom 305), Melbourne CBD, Melbourne, Australia, 3000 - See map
Entire apartment
Free Wi-Fi
8.2
Excellent
/10
(996 reviews)See what guests said
Housekeeping72
View39
Shops7
select your datePlease enter your stay dates to see price
Platinum City Serviced Apartments

"this probably the best room I've stayed in and I travel a lot."

Gary - March 7, 2020

One Bedroom Apartment Platinum City Serviced Apartments
Lobby Platinum City Serviced Apartments
Lobby Platinum City Serviced Apartments
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See map
Popular landmarks
Queen Victoria Market 460 m
Block Arcade 680 m
SEA LIFE Melbourne Aquarium 1.09 km
Eureka Skydeck 1.23 km
Melbourne Museum 1.33 km
National Gallery of Victoria 1.53 km
Melbourne Cricket Ground (MCG) 2.37 km
Shrine of Remembrance 2.49 km
Royal Botanic Gardens Victoria 2.52 km
Melbourne Zoo 3.1 km
Nearby landmarks
Former Records Office 120 m
Outlet Shopping Tours 180 m
The Hellenic Museum 190 m
Charlie's Bar 270 m
Wunderkammer Shop 270 m
Melbourne Central 270 m
Hardware Lane 280 m
Sweeney Luggage Centre 290 m
Coops Shot Tower 290 m
St. Francis Church 300 m
9.0

Excellent

Location rating score

Inside city center
Popular neighborhood

This property is in high demand!

3 travelers have booked today.

What guests are saying:Read all 996 reviews
Excellent cleanliness
8.1 rating for cleanliness
Excellent service
8.0 rating for service

The staff were very accommodating and let me check in much earlier as I was going to be out before 6am.

Courtney | November 21, 2019

Loads of food options nearby and easy to see all the main city-based attractions.

Stephen | March 12, 2020

Requested one room with 2 beds and we got a 2 bedroom which was a nice bonus.

Fintan | July 12, 2019

Right in the heart of Melbourne, this is a great option for a weekend away.

Stephen | March 12, 2020

Loved the fact we were so close to the trams, cafes and restaurants.

Robyn | March 16, 2020

The staff were very helpful, immediately responding to my emails.

Michael | February 21, 2020

  • 350 meters to public transportation

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Melbourne every 6 minutes on Agoda.com
Value for money8.3
Distance to city center0km
Location rating9.0
Nearest airportEssendon Airport (MEB)
Distance to airport10.8 km

Rooms available at Platinum City Serviced Apartments

Superior 1-Bedroom Apartment
Superior 1-Bedroom Apartment
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 queen bed
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One Bedroom Apartment
One Bedroom Apartment
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed
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2 Bedroom Superior Apartment
2 Bedroom Superior Apartment
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 queen bed & 2 single beds
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Two Bedroom Apartment
Two Bedroom Apartment
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 double bed and 1 queen be...
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Two Bedroom Family
Two Bedroom Family
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 queen bed & 1 queen bed
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Apartment Two Double Beds
Apartment Two Double Beds
...
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
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      Deluxe Suite
      Deluxe Suite
      ...
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        Apartment
        Apartment
        ...
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          Deluxe Apartment
          Deluxe Apartment
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Platinum City Serviced Apartments?

            Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment offers luggage storage to guests for before check-in and after check-out.

            How do I get to Platinum City Serviced Apartments?

            For those who wish to drive their own cars, Platinum City Serviced Apartments has a car park that's close to the apartment. Parking is available for an additional charge.

            What is the smoking policy at Platinum City Serviced Apartments?

            Platinum City Serviced Apartments does not permit smoking in any of its rooms, but allows smoking in designated areas.

            See map
            Explore the neighborhood

            What people love about Platinum City Serviced Apartments

            • 10.0
              Exceptional
              Staff 

              "The staff are always willing to help with requests."

              Vicki

              |

              March 14, 2020

            • 8.0
              Very good
              Location

              "Great location and easy access to train and trams."

              Wei

              |

              November 7, 2019

            • 9.2
              Exceptional
              Cleanliness

              "Excellent value very clean better than hotel."

              Gary

              |

              March 7, 2020

            Property ranking|Compared to 3,100 Melbourne properties
            See all rankings
            Review score - United States
            9.1/10
            Cheapest price score
            Location score
            9.0/10
            Value for money score
            8.4/10
            Better than
            99
            %
            of Melbourne properties
            Better than
            98
            %
            of Melbourne properties
            Better than
            96
            %
            of Melbourne properties
            Better than
            95
            %
            of Melbourne properties
            Up to 30% off with Agoda Insider Deals!

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            Overall rating:
            8.2
            Excellent
            996 reviews
            Cleanliness
            8.1
            Facilities
            7.7
            Location
            9.0
            Read all reviews >
            What travelers say they love:
            The apartment was nice and would suit a couple well too!
            Andrew from Singapore
            Business traveler
            More about Platinum City Serviced Apartments

            More about Platinum City Serviced Apartments

            Situated in the Melbourne CBD area, Platinum City Serviced Apartments is the perfect place to experience Melbourne and its surroundings. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

            Platinum City Serviced Apartments offers many facilities to enrich your stay in Melbourne. The property provides free Wi-Fi in all rooms, daily housekeeping, kitchen, express check-in/check-out, family room to ensure the greatest comfort.

            Platinum City Serviced Apartments is home to 33 guestrooms. All are tastefully furnished, and many even provide such comforts as flat screen television, carpeting, clothes rack, complimentary instant coffee, complimentary tea. The property's host of recreational offerings ensures you have plenty to do during your stay. Enjoy a great location and services to match at Platinum City Serviced Apartments.

            Show less

            Most talked about facilities

            Housekeeping
            41 mentions
            View
            9 mentions
            Car Park
            3 mentions
            Food & Dining
            1 mention

            What they offer

            10.0
            Exceptional
            Staff 

            "The service and experience extended to us was amazing!"

            Kelvin

            |

            March 17, 2020

            View all reviews
            Show less

            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Food and dining

            Nearby restaurants

            Australian cuisine
            Australian cuisine
            Food Inc Cafe
            70 m Australian
            Sister Bella
            270 m Australian
            Phancy Cafe
            280 m Australian, Cafe
            American cuisine
            American cuisine
            Fancy Hank's BBQ Joint
            380 m American, Barbecue, Gluten Free
            Mr Burger Truck
            390 m American, Fast food
            The Bank on Collins
            660 m American, Australian, Bar
            Asian cuisine
            Asian cuisine
            ChangGo
            130 m Asian, Barbecue, Korean
            Chilli Padi - Melbourne Central
            130 m Asian, Chinese, Fusion
            Thai Culinary
            190 m Asian, Thai

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Property's guest policies

            Show less

            Some helpful facts

            Show less

            Reviews of Platinum City Serviced Apartments from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (996)Booking.com Reviews (837)
            8.2
            /
            10
            Cleanliness8.1
            Facilities7.7
            Location9.0
            Service8.0
            Value for money8.3
            High score for Melbourne
            Rating
            9+ Exceptional (150)
            8-9 Excellent (72)
            7-8 Very Good (81)
            6-7 Good (45)
            <6 Below Expectation (55)
            Time of the year
            Mar - May (103)
            Jun - Aug (107)
            Sep - Nov (97)
            Dec - Feb (96)
            Don't miss out!Users are booking a place in Melbourne every 6 minutes on Agoda.com
            All guests (996)
            All room types
            All languages

            Show reviews that mention 

            Showing 403 verified guest comments
            12345
            9.6
            Exceptional
            Tania from Australia
            Family with teens
            Two Bedroom Apartment
            Stayed 3 nights in May 2019

            Exceptional”

            We were on Level 39 and had great city views and also views of queen victorian market. The place is on the same street as Melbourne Central (only 1 - 2minute walk). From Melbourne central you can also cut into Emporium Centre where there are even more restaurants and large shopping chain. There is cooking facilities, microwave and washing machine. A few kid's hand prints on the closet mirror but other than that the whole apartment is very clean. Note, this building is not called Platinum City Service. It's actually called La Trobe Tower and does not have large visible signage outside apart from the number 327. Overall, we had a very comfortable and safe stay.

            Reviewed May 13, 2019

            Dear Tania, thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda

            Responded May 16, 2019
            Platinum City Serviced Apartments
            10.0
            Exceptional
            Ke from Malaysia
            Group
            Two Bedroom Apartment
            Stayed 1 night in September 2018

            Recommend to everyone”

            I am happy to choose platinum serviced city apartment for my stay in Melbourne. It has good location which is about 2 minutes walk to the nearest tram station or train station. There is Coles supermarket within walking distance too. It is close to Queen Victoria market. The room is very clean and has the awesome for the city at night. They have the good security for the apartment so it is very safe for girls to stay over. The staff did a great jobs by providing the best service to us. They even allow us to do early check in when the apartment is ready for us.

            Reviewed September 12, 2018

            Dear Ke, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda

            Responded September 13, 2018
            Platinum City Serviced Apartments
            9.2
            Exceptional
            Selfia from Indonesia
            Family with young children
            Two Bedroom Apartment
            Stayed 3 nights in June 2018

            Very strategic location and easy access”

            This service apartments is located in CBD where the free tram also operation just a walking distance from your apartment. Its also very close to shoping centers, RMIT and Melbourne University, Victoria market, Melbourne central stations and many more...

            Reviewed June 18, 2018

            Hi Salfia, Thank you for your kind review! We appreciate that! Hope see you again in the future and have a lovely day! Regards, Jia

            Responded June 19, 2018
            Platinum City Serviced Apartments
            10.0
            Exceptional
            Yong from Malaysia
            Couple
            One Bedroom Apartment
            Stayed 1 night in November 2019

            Modern and Clean Apartment”

            Pros - Beautiful / clean apartment, good location as it is near to shops / trams / Melbourne Central Station / restaurants and supermarket, the Staff at Level 3 is helpful in allowing us to keep our luggage after check out, washing machine. Cons - Pots and pans need change due to wear and tear, there is no dryer for clothing after washing and no place to dry your clothing. Overall, our 1 night stay was good and satisfactory. We would definitely booked this apartment if we visit Melbourne again.

            Reviewed November 10, 2019

            Dear Yong, thank you for stayed with us. For safety reason, we don't provided dryer in the apartment, but we do have it in our office and provide free drying service for our guest. Thank you for your kind comment, we hope to meet you again in the future! Kind Regards Yolanda

            Responded November 11, 2019
            Platinum City Serviced Apartments
            10.0
            Exceptional
            Anna from Malaysia
            Group
            2 Bedroom Superior Apartment
            Stayed 4 nights in August 2018

            Excellent place to stay”

            We chose this apartment because it seemed to be near to almost everything-queen vic market, Bourke street, etc and the value was v good. After booking I was a bit worried as the reviews seemed mix. But I thk must look at everything in perspective . The price is under $200 per night for a 2 bedroom apartment near the city, with this price I don’t expect hsekeeping service but they do change the towels although not tidy up the beds or the toilets. Everything in the apartment looks reasonable new and well maintained. It is clean and they have everything that is needed. The space is small and we are unable to place our big luggages in the room and had to use the living area. Getting in and out was easy. The manager is easy to reach within the working hours. We were on the 39 flr and corner unit. The view of sunrise fr the queen bed room was so lovely and at night it was literally like sleeping under the stars as the moon was shining directly on the bed. Will definitely recommend!

            Reviewed August 31, 2018

            Dear Anna, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda

            Responded September 03, 2018
            Platinum City Serviced Apartments
            9.6
            Exceptional
            Diane from Singapore
            Couple
            One Bedroom Apartment
            Stayed 2 nights in April 2019

            Prime location”

            Great location in Melbourne CBD, parking was available 80metres away for a fee, apartment with everything you need (kitchen, coffee machine etc.). Only a few minutes’ walk to the tram station, shopping and food in Melbourne Central.

            Reviewed April 11, 2019

            Hi Diane, Thank you for your great review! We appreciate that! We are so glad you enjoyed our location and property! Hope meet you next time in Melbourne City and have a wonder day! Regards, Jia

            Responded April 12, 2019
            Platinum City Serviced Apartments
            8.8
            Excellent
            Theresa from Malaysia
            Family with teens
            Superior 1-Bedroom Apartment
            Stayed 9 nights in July 2018

            Best location & free city public transport ”

            Easy access to restaurant, near Tram & Metro trains station save a lot of walking when we can 'hop on hop off' a tram travelling free to every corner of the Melbourne city famous sites and use Metro trains for meeting friends in the suburban area. Not a convenient local tour pickup location but within 2 mins walk mostly. To the Yarra River (walk 4 mins - Tram 6 mins - walk 4 mins) and you are there. Apartment for 2 is small but compact and comfortable with full kitchen, great size oven & small dish washer & washing machine, coffee machine is great for a quick cup of brewed coffee after a long day outing. Nice size shower and toilet. Bed for 2 was too narrow, no bedside area to put anything like a bottle of water, a book or an alarm clock. Be good to have some life green plants to make the guess feel more at home. construction noise occasionally start at 8am.

            Reviewed September 08, 2018

            Hi Theresa, Thank you for reviewing such a detailed comment about our location and distances to other landmarks. Hope see you and your friends next time in Melbourne city. Wish you a happy weekend! Regards, Jia

            Responded September 14, 2018
            Platinum City Serviced Apartments
            10.0
            Exceptional
            Nur from Malaysia
            Family with young children
            One Bedroom Apartment
            Stayed 7 nights in August 2017

            I 100% recommend this apartment”

            I 100% satisfied with the services, with the facilities, location and everything. The apartment is so updated, so modern contemporary which I imagine I want to do the same to my house. I like almost complete house with everything you need including aluminium foil. I would want to stay if I ever in Melbourne. My kids always say this is our house. Heee.

            Reviewed August 23, 2017

            Thanks for staying with us. We appreciate your feedback! We are always welcoming you to stay with us again.

            Responded August 24, 2017
            Platinum City Serviced Apartments
            8.0
            Excellent
            Lam from Malaysia
            Group
            Two Bedroom Apartment
            Stayed 6 nights in August 2018

            Centrally Located, Nice City View!”

            I was having hard time to locate this service apartments as there is no sign on showing "Platinum City Service Apartments" on the building facade. The actual building name is 327 at La trode Street and even the sign 327 is hidden on the inside. Luckily i was able to contact receptionist using traveler sim card who guided me to the building. The apartment was abit small for three of us but because of big windows with stunning city view, it takes away the claustrophobic feeling. Location is great with lot of convenient stores and restaurants around the area. We stayed for 6 days but no replenishment of coffee on the 3rd day onward. overall is good choice.

            Reviewed August 30, 2018

            Hi Lam, Thank you for your detailed review! We are just serviced apartment and running for several units, there are other residents staying in this building. We cannot set any our own company sign outside the building. We will send text message and e-mail to arrival guests one day before, to inform them how to find us and contact us. But if the guests provide invalid contact details in Australia, we just can't access to them. Thank you for your understanding. Hope see next time and have a wonderful night! Regards, Jia

            Responded August 31, 2018
            Platinum City Serviced Apartments
            10.0
            Exceptional
            Zhiting from Singapore
            Group
            One Bedroom Apartment
            Stayed 6 nights in November 2018

            Great location, clean rooms”

            The location is great, just a few minutes from the Melbourne Central Station and two main supermarket (Coles and Woolsworth). Plenty of restaurants and cafes in the vicinity and if you get sick of them, stock up on groceries and use the apartment’s kitchen to whip up something simple :) Overall great stay with well functioning equipments like washing machine, heater/aircon, etc. Will definitely choose this place again should I return to Melbourne.

            Reviewed November 21, 2018

            Hi Zhiting, Thank you so much for your detailed review! We are so glad you enjoyed your stay with us! And thank you for recommending our location and facilities in this comment. Hope it will help other guests! See you next time and have a wonderful day! Regard, Jia

            Responded November 25, 2018
            Platinum City Serviced Apartments
            9.2
            Exceptional
            michael from Australia
            Couple
            One Bedroom Apartment
            Stayed 4 nights in May 2017

            Outstanding new apartment ”

            Almost new and perfectly clean good size apartment, much mire room than a hotel room in the heart of Melbourne, you can walk or take the free tram to eat out or explore the city'. Highly recommended.

            Reviewed May 25, 2017

            Thank you very much for your feedback. Welcome to come back, we are looking forwards to meeting you in the future. Kind regards, Platinum City Serviced Apartments

            Responded August 01, 2017
            Platinum City Serviced Apartments
            9.6
            Exceptional
            Foong from Australia
            Family with young children
            Two Bedroom Family
            Stayed 5 nights in January 2019

            Great unit on La Trobe St!”

            Central to tram stops, train stations and walking distances to many tourist attractions like QV Markets, State Library, Melbourne Central, Mel Gaol etc. Loved the apartment, amenities in the apartment is great for our 7 nights with kitchen and washing machine. Very clean and comfortable. Good security access. Loved it!

            Reviewed January 20, 2019

            Dear Foong, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda

            Responded January 21, 2019
            Platinum City Serviced Apartments
            9.6
            Exceptional
            Stacey from Australia
            Couple
            One Bedroom Apartment
            Stayed 2 nights in January 2018

            Great Self Contained Apartment”

            We stayed here for two nights. It was a great location, right opposite the tram and around the corner from Elizabeth Street. Very central to everything Melbourne has to offer. You could walk everywhere if you wanted to or get the free trams. quite well equiped with everything you need for a short stay. We would definately recommend these apartments.

            Reviewed January 16, 2018

            Hi Stacey, Thank you for your kind feedback. It was a pleasure to have you staying with us. We hope to meet you again in the future.

            Responded January 16, 2018
            Platinum City Serviced Apartments
            8.8
            Excellent
            Jin
            Group
            One Bedroom Apartment
            Stayed 1 night in July 2019

            Located in good area, friendly staff”

            5 minutes walk to Melbourne City Center. Well located at food area and they are a small group of friendly staff, willing to go extra mile to ensure your stay with them is super comfortable. On the hindsight, the views in the apartment werent the best.

            Reviewed July 25, 2019

            Hi Jin, Thank you so much for your lovely review! We are so glad you enjoyed your stay with us! Hope meet you next time and have a wonderful day! Kind Regards, Jia

            Responded July 26, 2019
            Platinum City Serviced Apartments
            8.0
            Excellent
            Gary from Australia
            Solo traveler
            One Bedroom Apartment
            Stayed 9 nights in August 2019

            Great location not the cleanest place”

            What a great location, walk out the door and just down the road in central station and shopping area. I’m walking distance to many attractions and hot spots of Melbourne CBD. Small bedroom with not much room to move of suitable storage for clothes etc. most other areas were ok. Room was not the cleanest place as many marks on walls, dirty marks on pillows and other items. When I wanted a full room clean, floors were not cleaned for the 10 days I was there and other items like glass table etc not wiped down or toilet/bathroom cleaned. Did not ask for cleaning every day as some days I was in the room and just asked for more coffee or clean towels but the days o was out you would expect a better clean for someone there for that period of time.

            Reviewed August 13, 2019

            Dear Gary, Apologize for the inconvenient that caused to you, we will improve our cleaning service and be more strict on that. Hopefully you are still enjoy your holiday. Kind Regards, Abraham.

            Responded August 15, 2019
            Platinum City Serviced Apartments
            10.0
            Exceptional
            Yi from Malaysia
            Group
            Two Bedroom Family
            Stayed 2 nights in August 2019

            Very good and nice”

            The location is very close to Melbourne Central. The apartment is new, clean and with all kitchen equipments. They also helped me to book a parking lots which is only 100m away. Absolutely will stay again in my next visit!

            Reviewed August 10, 2019

            Dear Yi, thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda

            Responded August 12, 2019
            Platinum City Serviced Apartments
            8.4
            Excellent
            Nurur from Malaysia
            Couple
            Superior 1-Bedroom Apartment
            Stayed 5 nights in April 2018

            Anna Carolina”

            Overall stay was very pleasant. The Apartment was clean and the view is amazing because we're on 38th Floor. Location was strategically located to Victoria market and Melbourne central where the City Circle Tram is just in-front of the Apartment

            Reviewed May 15, 2018

            Hi Nurur, Thank you for your kind comments and we hope to meet you again in the future. It was a pleasure to have you staying with us! Kind Regards, Yolanda

            Responded May 16, 2018
            Platinum City Serviced Apartments
            8.8
            Excellent
            Rose from Australia
            Solo traveler
            One Bedroom Apartment
            Stayed 2 nights in July 2018

            John from NSW”

            Clean, comfortable, well equipped apartment in an excellent location close to Melbourne CBD.

            Reviewed July 07, 2018

            Hi Rose & John, Thank you for your brief review! Hope see you next time in Melbourne! Good weekend! Regards, Jia

            Responded July 13, 2018
            Platinum City Serviced Apartments
            10.0
            Exceptional
            Yee from Malaysia
            Group
            Two Bedroom Apartment
            Stayed 6 nights in May 2018

            Excellant location. ”

            Near to FREE TRAM station and University Melbourne. Very good environment, the property was clean and tidy. 7-11 just walking around 2-3mins from lobby. Downstairs got restaurant japanese and chinese steamboat. QVM just the next stop of FREE TRAM. Highly recommend to friends and family. I will come again next trip.

            Reviewed February 20, 2019

            Hi Yee, Thank you so much for mentioning our surrounding environment! That's very nice of you! Hope you enjoyed your stay in Melbourne! See you next time and have a wonderful weekend! Regards, Jia

            Responded February 22, 2019
            Platinum City Serviced Apartments
            8.0
            Excellent
            Kevin from Singapore
            Solo traveler
            Superior 1-Bedroom Apartment
            Stayed 2 nights in June 2019

            Platinum City Serviced Apartments”

            I like the location and the apartment is comfortable. Happy to be able to enjoy the premise right after landing in Melbourne. Only issue is with the daily cleaning. Hope I am not being presumptuous but the property may not have applied certain standards as required by major hotels and had chosen to perform the basic. Small details that I look for are not performed although it didn't bother me much since my stay is only for 2 nights. Happy to be back to this property soon but hopefully by then we can see a marked improvement in the house cleaning.

            Reviewed June 09, 2019

            Dear Kevin, apologize for the inconvenience caused to you. We do room service every day on the afternoon usually. If you wanna make up your room , please change the label to let us know. Besides, we only provide basic service everyday. However We will do better next time. Welcome to come back, we are looking forwards to meeting you in the future. Kind Regards, Yolanda

            Responded June 12, 2019
            Platinum City Serviced Apartments
            12345
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            • Exceptional location
            • Queen Victoria Market
            • Flagstaff Railway Station is within 0.33 km
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