9.0

Exceptional
/10
(1,328 reviews)See what guests said
Highly rated by guests – 97% would recommend
Highly rated by guests – 97% would recommend
Housekeeping9
Swimming Pool4
Breakfast3
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Platinum International Motor Inn 60 m
Clifford Gardens Motor Inn 100 m
Toowoomba Hospice Association 300 m
O'Quinn Street Park 440 m
Avondale Park 490 m
Pear Shape 770 m
Glenvale Park 810 m
Concordia 910 m
Harristown 920 m
Coronation Park 930 m
Platinum International

"Located opposite a shopping plaza yet set back to ensure privacy."

Kark - January 6, 2019
Executive King Room - View Platinum International
Lobby Platinum International
Interior view Platinum International
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Free Wi-Fi

Platinum International

326 James Street, Newtown, Toowoomba, Australia, 4350 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

  • Bar

Cheaper than 94% of all properties in Toowoomba in the last 24 hoursCompared to 83 Toowoomba properties at Agoda for various dates
Value for money8.7
Distance to city center3km
Location rating8.8
Nearest airportToowoomba City Aerodrome (TWB)
Distance to airport2.8 km

Rooms available at Platinum International

Excellent
Room comfort & quality
9.0
Executive King Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 single bed and 1 king bed
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Deluxe Two Bedroom Apartment
...
  • Room size: 75 m²/807 ft²
  • Balcony/terrace
  • 1 queen bed & 3 single beds
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Deluxe One Bedroom Apartment
...
  • Room size: 70 m²/753 ft²
  • Balcony/terrace
  • 1 king bed
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Superior Spa Room
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 king bed
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Executive Spa Room
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 king bed and 1 single bed
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Superior Queen Room - Accessible
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 queen bed
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Superior Family Room
...
  • Room size: 65 m²/700 ft²
  • Balcony/terrace
  • 2 queen beds and 1 single b...
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Superior King Room
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe King Spa
...
    Enter dates to see prices
    Double Room
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Platinum International?

      Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

      How do I get to Platinum International?

      For those who wish to drive their own cars, Platinum International has a car park right on site for maximum convenience. Parking is free for guests.

      Is breakfast offered at Platinum International?

      Start your mornings right, with the continental and buffet breakfast options offered at Platinum International. Adults can enjoy breakfast offered with an additional charge of 22 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Platinum International?

      Platinum International features an on-site restaurant for your dining convenience.

      What is the smoking policy at Platinum International?

      Platinum International does not permit smoking in any of its rooms, but allows smoking in designated areas.

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      Explore the neighborhood

      What people love about Platinum International

      • 10.0

        Exceptional
        Staff 

        "The apartment was spotless and staff were engaging."

        Elizabeth

        |

        April 25, 2019

      • 10.0

        Exceptional

        "Nice and modern, comfortable beds, nice and quiet."

        Lisa

        |

        January 20, 2019

      • 7.6

        Very good
        Cleanliness

        "Very clean and spacious with a comfortable bed."

        Brian

        |

        October 21, 2020

      Property ranking|Compared to 83 Toowoomba properties
      See all rankings
      Service score
      9.4/10
      Cheapest price score
      Room comfort score
      9/10
      Cleanliness score
      9.4/10
      Better than
      94
      %
      of Toowoomba properties
      Better than
      94
      %
      of Toowoomba properties
      Better than
      93
      %
      of Toowoomba properties
      Better than
      92
      %
      of Toowoomba properties
      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

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      Overall rating:

      9.0

      Exceptional
      1,328 reviews
      Cleanliness
      9.4
      Facilities
      9.2
      Location
      8.8
      Read all reviews >
      What travelers say they love:
      Lovely staff, very nice room, would highly recommend.
      Jullya from Australia
      Business traveler
      More about Platinum International

      More about Platinum International

      Set in Toowoomba, the floral capital of Australia, Platinum International is situated in South East Queensland, west of Brisbane. The affordable hotel is opposite Clifford Gardens Shopping Center and within walking distance to Toowoomba Racecourse, Toowoomba Showgrounds, and the central business district replete with entertainment, shopping, and other tourist attractions. The units feature modern fittings such as a LCD TV and in-room broadband Internet access. Some units come with a Jacuzzi, self catering facilities, as well as disabled facilities. Listed among the hotel’s facilities are a gymnasium, heated swimming pool, spa, conference facilities, a BBQ area and a restaurant.

      Show less

      Most talked about facilities

      Breakfast

      7 mentions

      Housekeeping

      6 mentions

      Food & Dining

      2 mentions

      Swimming Pool

      2 mentions

      What they offer

      8.0

      Very good
      Staff 

      "Staff were very friendly, Cleaners did a great job!!"

      Karina

      |

      July 7, 2019

      View all reviews
      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      Continental
      Full English/Irish

      Restaurants on site

      Images Lounge Bar and Restaurant
      Cuisine:Australian
      Menu:Buffet

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Platinum International from real guests

      Provided by verified guests of Agoda
      9.0
      /
      10
      Exceptional
      Cleanliness9.4
      Facilities9.2
      Location8.8
      Room comfort and quality9.0
      Service9.4
      Value for money8.7
      High score for Toowoomba
      Rating
      9+ Exceptional (30)
      8-9 Excellent (10)
      7-8 Very Good (7)
      6-7 Good (2)
      <6 Below Expectation (4)
      Time of the year
      Mar - May (10)
      Jun - Aug (15)
      Sep - Nov (18)
      Dec - Feb (10)
      All guests (129)
      All room types

      Show reviews that mention 

      Showing 53 verified guest comments
      123
      9.7
      Exceptional
      Angela from Australia
      Couple
      Stayed 2 nights in January 2013

      Large room with comfortable bed”

      Very friendly and helpful staff, the room was large and the bed was really comfortable

      my husband were stranded in toowoomba during the recent floods in queensland. the staff at quality hotel platinum international in toowoomba were very helpful and acommodating. we needed to stay 2 extra nights due to flooding and gave us the room at the special rate that we paid online. the room was very clean and meals in the restaurant were very reasonable. the friendliness of the staff made the stay more enjoyable.

      Reviewed January 31, 2013

      See room deals

      Thank you for your fantastic review! We are thrilled that you enjoyed your stay with us. We take great pride in our facilities and appreciate the time you have taken to leave feedback. We look forward to welcoming you again on your next visit to Toowoomba.

      Responded July 30, 2019
      Platinum International
      9.7
      Exceptional
      David from Australia
      Couple
      Stayed 3 nights in September 2015

      Nice”

      Cleanliness, comfortable bed, service

      Nice, spacious room. Very clean and well kept. Spotless toilet/shower. Very comfortable bed. Located close to city centre but on main road (Warrego Highway) so some truck noise if you're in a room close to the front. Didn't bother us. Tried the restaurant on our last night - the food was excellent with very large portions. Major shopping centre (with Coles & Woolies) just across the road. We were in Toowoomba for the flower festival. The front desk staff were very helpful in helping us to map out a rough itinerary. We were very happy with our 3-night stay and will stay there again if we stay in Toowoomba again.

      Reviewed September 29, 2015

      See room deals

      Thank you for your wonderful review! We are thrilled that you enjoyed your stay with us recently. Our staff work exceptionally hard to uphold the high level of service we provide, and your feedback is much appreciated! We hope that you choose to stay with us again should you return to Toowoomba.

      Responded July 30, 2019
      Platinum International
      9.6
      Exceptional
      Glenn from Australia
      Couple
      Stayed 1 night in September 2017

      60th ”

      Travelled to Toowoomba for a friends 60th and we decided to stay here due the function not being far away.. A very good choice indeed.. Stayed in one of the Executive rooms and was very impressed. Very quiet rooms considering hotel is on James street. Breakfast the next morning in the restaurant was excellent. Would stay here again when next in Toowoomba.

      Reviewed September 11, 2017

      See room deals

      Thank you for your fantastic review! We are thrilled that you enjoyed your stay with us. We take great pride in our facilities and appreciate the time you have taken to leave feedback. We look forward to welcoming you again on your next visit to Toowoomba.

      Responded July 30, 2019
      Platinum International
      9.7
      Exceptional
      Vivienne from New Zealand
      Couple
      Stayed 4 nights in September 2015

      Wonderful stay”

      All the staff were friendly and welcoming, our room was exceptionally clean and very spacious for three people, the restaurant provided a wide variety of meals with generous portions.

      We stayed for four days at this hotel during the Toowoomba Flower Festival this year. It proved to be the right choice for us, We couldn't fault the level of service, comfort,and it's location suited us. We wouldn't hesitate to stay there again.

      Reviewed September 23, 2015

      See room deals

      Thank you for your fantastic review! We are delighted to hear that you enjoyed your stay. We are always happy to have our regular guests return, and your feedback is much appreciated. Our staff do their very best to ensure that each guest is made to feel comfortable, and it's lovely to know that this does not go unnoticed. We look forward to welcoming you on your return.

      Responded July 30, 2019
      Platinum International
      9.0
      Exceptional
      Andrew from United Kingdom
      Couple
      Stayed 2 nights in March 2012

      Spacious rooms - Friendly Staff!”

      Location, staff, clean, great breakfast...

      Stayed for 2 night with my husband and had a great stay. The room and bathroom were spacious. The hotel itself was very clean and also modern. My husband enjoyed the room service, I enjoyed breakfast - I am gluten free, and when asked, they went out of their way to toast some gluten free bread! Some reviewers say it was too noisy, well yes it is on a busy road, but we were somewhere in the middle and didn't hear a thing. It is right accross the road from a shopping centre and their is a servo next door (which is great for midnight snacks!) I would definitely stay here again! Highly recommended!

      Reviewed April 01, 2012

      See room deals

      Thank you for your fantastic review! We are thrilled that you enjoyed your stay with us. We take great pride in our facilities and appreciate the time you have taken to leave feedback. We look forward to welcoming you again on your next visit to Toowoomba.

      Responded July 30, 2019
      Platinum International
      9.7
      Exceptional
      Robert from Australia
      Business traveler
      Stayed 1 night in August 2014

      Quality facility in Toowoomba”

      Restaurant, cleanliness and staff performance

      I have stayed in this motel a few times and it is my referred accommodation in Toowoomba.

      Reviewed September 01, 2014

      See room deals

      Thank you Robert for your wonderful review! We are delighted that you enjoyed your stay with us. Our team works extremely hard to ensure that each guest enjoys their stay. We hope you choose to stay with us next time you are in Toowoomba.

      Responded July 30, 2019
      Platinum International
      9.3
      Exceptional
      Tom from Australia
      Couple
      Stayed 1 night in September 2012

      Good presentation, excellent size room.”

      Near CBD, we were attending a specialist at a hospital and not far to drive to any of the hospitals

      Was too cool to use pool but looked good. Food was good. TV was good, king size bed and spa. The room was situated at the rear of the complex far enough to not be disturbed by traffic. Balcony was smoker friendly. Staff very friendly.. I have stayed in many hotels in business trips and I cannot fault this room or hotel.

      Reviewed September 16, 2012

      See room deals

      Thank you for your fantastic review! We are thrilled that you enjoyed your stay with us. We take great pride in our facilities and appreciate the time you have taken to leave feedback. We look forward to welcoming you again on your next visit to Toowoomba.

      Responded July 30, 2019
      Platinum International
      4.7
      Thomas from Australia
      Couple
      Stayed 1 night in January 2014

      see comments below”

      nothing to write home about

      I recently booked a motel in Toowoomba at the Quality Hotel Platinum International my Brother and my twin daughters also booked rooms there, I took the deal for plus breakfast for 2. My daughter got a bigger and better room with the same breakfast deal.

      Reviewed January 07, 2014

      See room deals

      I am very sorry to read about your disappointing experience. I have addressed your comments with the team to allow for further training to improve our service quality. Once again, I do apologise for the experience which you received I do hope that you will choose to return again in the future to experience the amazing hospitality that I know we are capable of delivering.

      Responded July 30, 2019
      Platinum International
      10.0
      Exceptional
      Wayne from Australia
      Couple
      Stayed 1 night in October 2017

      Great value and great staff and facilities ”

      All good at this hotel, No issues with stay at all. Rooms Great, location great facilities great even had shaving cream in bathroom. Rooms very clean and bed very comfy. Will definately stay again

      Reviewed October 03, 2017

      See room deals

      We are delighted that you enjoyed your stay with us and would like to thank you for your positive feedback. We endeavour to make our guests' stay as comfortable as possible every time they visit. We hope that you choose to stay with us next time you are in town.

      Responded July 30, 2019
      Platinum International
      9.6
      Exceptional
      Sharyn from Australia
      Group
      Stayed 1 night in November 2019

      Large modern lovely rooms”

      We had 2 bedroom unit, good sized rooms, nice décor, good cleaning but had no chux dishcloth and teatowel and scourer had been used but otherwise everything we needed. Staff were very friendly and helpful, plenty of parking. Nice swimming pool but were surprised at how deep it was both ends, too deep for children to stand up. Would definitely stay again.

      Reviewed November 21, 2019

      See room deals

      Thank you for your wonderful review! We are thrilled that you enjoyed your stay with us recently. Our staff work exceptionally hard to uphold the high level of service we provide, and your feedback is much appreciated! We hope that you choose to stay with us again should you return to Toowoomba.

      Responded November 22, 2019
      Platinum International
      7.6
      Very good
      Brian from Australia
      Couple
      Superior King Room
      Stayed 1 night in October 2020

      DISAPPOINTING. ”

      ROOM. Very clean and spacious with a comfortable bed. Small outside courtyard with no character except for a half dead plant. I think they only provide it for smokers. 8/10. FOOD/RESTAURANT. Friendly welcome but had to even ask for a glass of water once seated. 7/10. Actual food fell well short of expectations even though wife did enjoy the flavour of the Honey Pork, but it was totally devoid of any presentation, just and limp salad with a piece of meat 6/10. S&P Squid was overcooked and overloaded in flavour 4/10. Tamarind chicken wings, terrible. Overflavoured and deep fried almost to death, then dumped in a soup bowl, nothing else. No imagination or presentation 2/10. Side salad limp and not fresh 5/10. Side veges ok but served on a cold plate 6/10. Not sure if kitchen has a chef or cook and hard to tell if it was an "in house" creation, but felt and tasted like factory takeaway on a plate. No flair or creativity. Overall, disappointing and cannot recommend. Room 4/5, Restaurant 2/5, = overall 3/5.

      Reviewed October 22, 2020

      See room deals

      Thank you Brian for your review. We appreciate your honesty regarding your experience at our hotel. Unfortunately, due to the drought we have had to alter the plants out the back of ground floor suites. The plants are not half dead and we have tried to create a calming atmosphere, as best as possible for all guests, smoking or otherwise. It is disappointing to read that you also had such a negative experience at the restaurant. All our food is prepared onsite by a qualified chef and is made fresh daily. We apologize that the food was not to your liking, however are pleased that your wife did enjoy her meal. Thank you for taking the time to review out hotel and hope you will return to see what Platinum International really does have to offer.

      Responded November 02, 2020
      Platinum International
      10.0
      Exceptional
      DEBBIE from Australia
      Couple
      Stayed 1 night in June 2013

      Absolutely top quality”

      Quality Room, Staff Fantastic, Food Awesome

      I would highly recommend this hotel to stay in, besides Guy Sabastian staying there the week before, the quality of absolutely everything was fantastic.

      Reviewed June 13, 2013

      See room deals

      Thank you for your fantastic review! We are thrilled that you enjoyed your stay with us. We take great pride in our facilities and appreciate the time you have taken to leave feedback. We look forward to welcoming you again on your next visit to Toowoomba.

      Responded July 30, 2019
      Platinum International
      9.6
      Exceptional
      Kark from Australia
      Family with teens
      Stayed 1 night in December 2018

      Location - facilities and service”

      Located opposite a shopping plaza yet set back to ensure privacy. We were met with a warm friendly reception. The pool was great and the rooms clean and good size will be back 100%

      Reviewed January 06, 2019

      See room deals

      Thank you for your fantastic review! We are delighted to hear that you enjoyed your stay. We are always happy to have our regular guests return, and your feedback is much appreciated. Our staff do their very best to ensure that each guest is made to feel comfortable, and it's lovely to know that this does not go unnoticed. We look forward to welcoming you on your return.

      Responded July 15, 2019
      Platinum International
      10.0
      Exceptional
      Blair from Australia
      Business traveler
      Stayed 1 night in August 2019

      Perfection in every way”

      The staff are amazing and the rooms are clean roomy and well equipped. I loved all the hot water and with a bit of chill around outside it was so warm and closet.

      Reviewed August 21, 2019

      See room deals

      Thank you Blair for your fantastic review! We are thrilled that you enjoyed your stay with us recently. Our staff work exceptionally hard to uphold the high level of service we provide, and your feedback is much appreciated! We hope that you choose to stay with us again should you return to Toowoomba.

      Responded August 22, 2019
      Platinum International
      10.0
      Exceptional
      E from Australia
      Couple
      Stayed 1 night in August 2019

      Location was fine and suited our needs”

      Large rooms , clean and even though we were on a busy road there was no traffic noise.Excellent breakfast with friendly staff.

      Reviewed August 26, 2019

      See room deals

      Thank you very much for kind words and review. We are glad your enjoyed your stay in Toowoomba and our motel and staff played a small part in that experience. We look forward to seeing you again sometime soon.

      Responded August 27, 2019
      Platinum International
      10.0
      Exceptional
      Kylie from Australia
      Group
      Stayed 1 night in November 2018

      Overnight stay ”

      Staff bent over backwards to get a ground floor room for us and got there very clean and comfortable beds thank you

      Reviewed November 14, 2018

      See room deals

      Thank you for your fantastic review! We are thrilled that you enjoyed your stay with us. We take great pride in our facilities and appreciate the time you have taken to leave feedback. We look forward to welcoming you again on your next visit to Toowoomba.

      Responded July 30, 2019
      Platinum International
      10.0
      Exceptional
      Sharyn from Australia
      Group
      Stayed 1 night in November 2019

      Lovely room”

      Very modern and good sized rooms, friendly and helpful management, nice pool and good food at restaurant

      Reviewed August 16, 2020

      See room deals

      Thank you very much for your lovely review. We do pride ourselves on our quality of service and friendly staff. We hope that you choose to stay with us next time you are passing through Toowoomba.

      Responded August 17, 2020
      Platinum International
      7.7
      Very good
      Lisa from Australia
      Family with teens
      Stayed 2 nights in May 2014

      Comfortable modern rooms”

      restaurant, comfortable beds, service

      Room was clean and fresh, beds extremely comfortable, restaurant food was fantastic however service was a little slow due to only having 1 staff member to take food orders and make drinks. Only downfall was in the bathroom when having a shower the fan is not strong enough and the floor and walls (whole bathroom area) becomes wet with condensation

      Reviewed May 21, 2014

      See room deals

      Thank you for your wonderful review! We are thrilled that you enjoyed your stay with us recently. Our staff work exceptionally hard to uphold the high level of service we provide, and your feedback is much appreciated! We hope that you choose to stay with us again should you return to Toowoomba.

      Responded July 30, 2019
      Platinum International
      8.4
      Excellent
      Suzanne from Australia
      Couple
      Stayed 2 nights in May 2016

      Country Hospitality”

      Staff - front desk, wait staff and cleaners were all very welcoming, helpful and obliging. Conveniently located and good sized rooms with more than generous meals in the restaurant.

      Reviewed May 13, 2016

      See room deals

      We are delighted that you enjoyed your stay with us and would like to thank you for your positive feedback. We endeavour to make our guests' stay as comfortable as possible every time they visit. We hope that you choose to stay with us next time you are in town.

      Responded July 30, 2019
      Platinum International
      8.7
      Excellent
      Tyler from Australia
      Couple
      Stayed 1 night in December 2012

      Beautifully appointed hotel with nice pool and spa”

      Pool spa breakfast and very friendly staff

      We stayed overnight and the place was very clean a comfortable bed and breakfast was nice too. Pool and spa was great and everyone seemed relaxed and also very helpful. We have stayed here twice now and will continue to stay here when we visit again.

      Reviewed January 07, 2013

      See room deals

      Thank you for your fantastic review! We are thrilled that you enjoyed your stay with us. We take great pride in our facilities and appreciate the time you have taken to leave feedback. We look forward to welcoming you again on your next visit to Toowoomba.

      Responded July 30, 2019
      Platinum International
      123
      This is a popular property. Don't miss out!

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