Platinum International
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9.0
Exceptional
/10
(78 reviews)See what guests said
See map
8.6
Excellent
Location rating score
Excellent location
Parking
FREE
  • Toowoomba Hospital1.47 km
  • Laurel Bank Park1.54 km
  • Grand Central Shopping Centre2 km
  • Queens Park2 km
  • Hannas Toowoomba2.07 km
  • Icon Cinema2.1 km
  • Toowoomba Regional Art Gallery2.11 km
  • St Luke's Anglican Church2.12 km
  • Met Galleries2.27 km
  • Main post office2.28 km
  • Free Wi-Fi

    Platinum International

    326 James Street, Newtown, Toowoomba, Australia, 4350 - See map
    "Clean and fresh unit with a great pool / spa (unfortunately out of order) Close to shopping plaza directly across the road with servo next door."
    Kark - January 2, 2019
    Exceptional reputation
    Recommended by 100% of guests
    Exceptional cleanliness
    9.4 rating for cleanliness
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Bar

    • Fitness center

    Cheaper than 86% of all properties in Toowoomba in the last 24 hours

    Compared to 94 Toowoomba properties at Agoda for various dates

    Property ranking|Compared to 94 Toowoomba properties
    See all rankings
    Service score
    9.4/10
    Room comfort score
    9.0/10
    Cleanliness score
    9.4/10
    Room size
    37 sqm.
    Better than
    95
    %
    of Toowoomba properties
    Better than
    94
    %
    of Toowoomba properties
    Better than
    91
    %
    of Toowoomba properties
    Bigger than
    88
    %
    of Toowoomba properties
    Value for money8.6
    Distance to city center3km
    Location rating8.6
    Nearest airportToowoomba City Aerodrome (TWB)
    Distance to airport2.8 km

    Rooms available at Platinum International

    9.0
    Excellent
    Room comfort & quality
    Standard King
    Standard King
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Spa Suite with 1 King Bed
    Spa Suite with 1 King Bed
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Family Suite 2 Queen Beds Non-Smoking
    Family Suite 2 Queen Beds Non-Smoking
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    • 1 single bed and 2 queen be...
    Enter dates to see prices
    Family Suite for 5 people
    Family Suite for 5 people
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    • 3 single beds and 1 queen b...
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    Standard Queen Room with Two Queen Beds
    Standard Queen Room with Two Queen Beds
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 1 single bed and 2 queen be...
    Enter dates to see prices
    Deluxe Twin with Spa
    Deluxe Twin with Spa
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Executive King
    Executive King
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Family Suite Self Contained (2Q, 1 S)
    Family Suite Self Contained (2Q, 1 S)
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    • 1 single bed and 2 double b...
    Enter dates to see prices
    Family Suite Self Contained (1Q, 3S)
    Family Suite Self Contained (1Q, 3S)
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    • 3 single beds and 1 double ...
    Enter dates to see prices
    Accessible Suite
    Accessible Suite
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices

    What people love about Platinum International

    • 9.6
      Exceptional
      Breakfast

      "Breakfast the next morning in the restaurant was excellent."

      Glenn

      |

      September 11, 2017

    • 9.2
      Exceptional
      Staff 

      "A very comfortable stay with friendly staff."

      Shane

      |

      May 31, 2016

    • 9.6
      Exceptional
      Staff 

      "We were met with a warm friendly reception."

      Kark

      |

      January 6, 2019

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    More about Platinum International

    More about Platinum International

    9.6
    Exceptional

    "The pool was great and the rooms clean and good size will be..."

    Kark

    |

    January 6, 2019

    An overview

    Show less

    Most talked about facilities

    Breakfast
    7 mentions
    Housekeeping
    6 mentions
    Food & Dining
    2 mentions
    Swimming Pool
    2 mentions

    What they offer

    9.6
    Exceptional

    "Stayed in one of the Executive rooms and was very impressed."

    Glenn

    |

    September 11, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Continental
    Full English/Irish

    Restaurants on site

    Images Lounge Bar and Restaurant
    Cuisine:Australian
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Most recent reviews for Platinum International
    Couple
    Stayed 1 night in August 2019
    Accessible Suite
    Exceptional10.0
    Location was fine and suited our needsLarge rooms , clean and even though we were on a busy road there was no traffic noise.Excellent breakfast with friendly staff.
    Efrom AustraliaReviewed August 26, 2019
    Business traveler
    Stayed 1 night in August 2019
    Standard King A
    Exceptional10.0
    Perfection in every wayThe staff are amazing and the rooms are clean roomy and well equipped. I loved all the hot water and with a bit of chill around outside it was so warm and closet.
    Blairfrom AustraliaReviewed August 21, 2019
    Couple
    Stayed 1 night in August 2019
    Standard King
    Excellent8.4
    Stayed againWill keep staying here Everytime we are in town, it's close to shops and so convienient for us .. the noise level is low to non existent. . I love this place.
    Karinafrom AustraliaReviewed August 15, 2019
    Couple
    Stayed 1 night in July 2019
    Deluxe King Spa
    Excellent8.0
    Very goodQuality of food was so good! Staff were very friendly, Cleaners did a great job!! Could barely hear the traffic (if at all) in the soundproof rooms, being so close to a main road etc. Loved that about the room... Slept like a baby 😊😊☺️
    Karinafrom AustraliaReviewed July 07, 2019
    Business traveler
    Stayed 1 night in July 2019
    Standard King
    Exceptional9.2
    Great room great service fantastic breakfast Breakfast great value. A little fat from town but restaurant on the premises made up for it!
    Valfrom AustraliaReviewed July 05, 2019

    Reviews of Platinum International from real guests

    Overall rating
    9.0
    Exceptional
    From 955 reviews
    Provided by verified guests of
    Agoda Reviews (78)Booking.com Reviews (694)
    Rating via Agoda9.0
    /
    10
    Exceptional
    Cleanliness9.4
    Facilities9.0
    Location8.6
    Room comfort and quality9.0
    Service9.4
    Value for money8.6
    High score for Toowoomba
    Rating
    9+ Exceptional (25)
    8-9 Excellent (9)
    7-8 Very Good (6)
    6-7 Good (2)
    <6 Below Expectation (2)
    Time of the year
    Mar - May (8)
    Jun - Aug (12)
    Sep - Nov (14)
    Dec - Feb (10)
    All guests (78)
    All room types
    Showing 44 verified guest comments
    123
    10.0
    Exceptional
    E from Australia
    Couple
    Accessible Suite
    Stayed 1 night in August 2019

    Location was fine and suited our needs”

    Large rooms , clean and even though we were on a busy road there was no traffic noise.Excellent breakfast with friendly staff.

    Reviewed August 26, 2019

    Thank you very much for kind words and review. We are glad your enjoyed your stay in Toowoomba and our motel and staff played a small part in that experience. We look forward to seeing you again sometime soon.

    Responded August 27, 2019
    Platinum International
    10.0
    Exceptional
    Blair from Australia
    Business traveler
    Standard King A
    Stayed 1 night in August 2019

    Perfection in every way”

    The staff are amazing and the rooms are clean roomy and well equipped. I loved all the hot water and with a bit of chill around outside it was so warm and closet.

    Reviewed August 21, 2019

    Thank you Blair for your fantastic review! We are thrilled that you enjoyed your stay with us recently. Our staff work exceptionally hard to uphold the high level of service we provide, and your feedback is much appreciated! We hope that you choose to stay with us again should you return to Toowoomba.

    Responded August 22, 2019
    Platinum International
    8.4
    Excellent
    Karina from Australia
    Couple
    Standard King
    Stayed 1 night in August 2019

    Stayed again”

    Will keep staying here Everytime we are in town, it's close to shops and so convienient for us .. the noise level is low to non existent. . I love this place.

    Reviewed August 15, 2019

    Hi Karina, Thank you for your fantastic review! We are delighted to hear that you enjoyed your stay. We are always happy to have our regular guests return, and your feedback is much appreciated. Our staff do their very best to ensure that each guest is made to feel comfortable, and it's lovely to know that this does not go unnoticed. We look forward to welcoming you on your return.

    Responded August 16, 2019
    Platinum International
    8.0
    Excellent
    Karina from Australia
    Couple
    Deluxe King Spa
    Stayed 1 night in July 2019

    Very good”

    Quality of food was so good! Staff were very friendly, Cleaners did a great job!! Could barely hear the traffic (if at all) in the soundproof rooms, being so close to a main road etc. Loved that about the room... Slept like a baby 😊😊☺️

    Reviewed July 07, 2019

    Thank you for your fantastic review! We are thrilled that you enjoyed your stay with us. We take great pride in our facilities and appreciate the time you have taken to leave feedback. We look forward to welcoming you again on your next visit to Toowoomba.

    Responded July 15, 2019
    Platinum International
    9.2
    Exceptional
    Val from Australia
    Business traveler
    Standard King
    Stayed 1 night in July 2019

    Great room great service fantastic breakfast ”

    Breakfast great value. A little fat from town but restaurant on the premises made up for it!

    Reviewed July 05, 2019

    Thank you Val for your wonderful review! We are delighted that you enjoyed your stay with us. Our team works extremely hard to ensure that each guest enjoys their stay. We hope you choose to stay with us next time you are in Toowoomba.

    Responded July 15, 2019
    Platinum International
    10.0
    Exceptional
    Elizabeth from Australia
    Family with young children
    Family Suite 2 Queen Beds Non-Smoking
    Stayed 2 nights in April 2019

    Wonderful stay ”

    The family suite was fabulous & spacious & excellent value for money. The apartment was spotless and staff were engaging. Great location and comfy beds. Highly recommend.

    Reviewed April 25, 2019

    We are delighted that you enjoyed your stay with us and would like to thank you for your positive feedback. We endeavour to make our guests' stay as comfortable as possible every time they visit. We hope that you choose to stay with us next time you are in town.

    Responded May 14, 2019
    Platinum International
    10.0
    Exceptional
    Lisa from Australia
    Business traveler
    Standard King
    Stayed 1 night in January 2019

    Nice, modern, friendly customer service”

    Nice and modern, comfortable beds, nice and quiet.

    Reviewed January 20, 2019

    We are delighted that you enjoyed your stay with us and would like to thank you for your positive feedback. We endeavour to make our guests' stay as comfortable as possible every time they visit. We hope that you choose to stay with us next time you are in town.

    Responded July 15, 2019
    Platinum International
    9.6
    Exceptional
    Kark from Australia
    Family with teens
    Deluxe Twin with Spa
    Stayed 1 night in December 2018

    Location - facilities and service”

    Located opposite a shopping plaza yet set back to ensure privacy. We were met with a warm friendly reception. The pool was great and the rooms clean and good size will be back 100%

    Reviewed January 06, 2019

    Thank you for your fantastic review! We are delighted to hear that you enjoyed your stay. We are always happy to have our regular guests return, and your feedback is much appreciated. Our staff do their very best to ensure that each guest is made to feel comfortable, and it's lovely to know that this does not go unnoticed. We look forward to welcoming you on your return.

    Responded July 15, 2019
    Platinum International
    9.6
    Exceptional
    Kark from Australia
    Family with young children
    Accessible Suite
    Stayed 1 night in December 2018

    Staying in Toowoomba - This is it !!”

    Clean and fresh unit with a great pool / spa (unfortunately out of order) Close to shopping plaza directly across the road with servo next door. Staff very friendly - will be back 100%

    Reviewed January 02, 2019

    Thank you very much for your lovely review. We do pride ourselves on our quality of service and friendly staff. We hope that you choose to stay with us next time you are passing through Toowoomba.

    Responded July 15, 2019
    Platinum International
    10.0
    Exceptional
    Margaret from Australia
    Couple
    Standard King
    Stayed 3 nights in December 2018

    Exceptional”

    The accommodation was excellent. It was a little difficult finding the entry place between the petrol stations on the initial entry.

    Reviewed December 10, 2018

    Thank you for your fantastic review! We are thrilled that you enjoyed your stay with us. We take great pride in our facilities and appreciate the time you have taken to leave feedback. We look forward to welcoming you again on your next visit to Toowoomba.

    Responded July 15, 2019
    Platinum International
    8.8
    Excellent
    nualnapa from Thailand
    Couple
    Standard King
    Stayed 1 night in December 2018

    very thoughtful in the details ”

    staffs are nice and professional. toiletry thoughtful. there's shower cap, cotton buds, shoes shine etc. swimming not heated so in the cold day have to give it a miss.

    Reviewed December 09, 2018

    We are delighted that you enjoyed your stay with us and would like to thank you for your positive feedback. We endeavour to make our guests' stay as comfortable as possible every time they visit. We hope that you choose to stay with us next time you are in town.

    Responded July 15, 2019
    Platinum International
    10.0
    Exceptional
    Kylie from Australia
    Group
    Family Suite for 5 people
    Stayed 1 night in November 2018

    Overnight stay ”

    Staff bent over backwards to get a ground floor room for us and got there very clean and comfortable beds thank you

    Reviewed November 14, 2018

    Thank you for your fantastic review! We are thrilled that you enjoyed your stay with us. We take great pride in our facilities and appreciate the time you have taken to leave feedback. We look forward to welcoming you again on your next visit to Toowoomba.

    Responded July 30, 2019
    Platinum International
    10.0
    Exceptional
    Edgar from Australia
    Family with young children
    Accessible Twin Room
    Stayed 1 night in November 2018

    Exceptional”

    One of the best motels in Toowomba.I have stayed in several motels but this stood out

    Reviewed November 12, 2018

    Thank you for your wonderful review! We are thrilled that you enjoyed your stay with us recently. Our staff work exceptionally hard to uphold the high level of service we provide, and your feedback is much appreciated! We hope that you choose to stay with us again should you return to Toowoomba.

    Responded July 30, 2019
    Platinum International
    8.0
    Excellent
    Marie from Australia
    Family with teens
    Family Suite 2 Queen Beds Non-Smoking
    Stayed 1 night in May 2018

    Great value and reasonably affordable. Very tidy with loads of quality facilitates. ”

    Con- spa is freezing

    Reviewed May 08, 2018

    Thank you Annette for your wonderful review! We are delighted that you enjoyed your stay with us. Our team works extremely hard to ensure that each guest enjoys their stay. We hope you choose to stay with us next time you are in Toowoomba.

    Responded July 30, 2019
    Platinum International
    10.0
    Exceptional
    Karla from Australia
    Couple
    Executive King
    Stayed 1 night in March 2018

    Exceptional”

    Only thing I would complain about was grout in bathroom needed a clean

    Reviewed March 23, 2018

    Thank you for your wonderful review! We are thrilled that you enjoyed your stay with us recently. Our staff work exceptionally hard to uphold the high level of service we provide, and your feedback is much appreciated! We hope that you choose to stay with us again should you return to Toowoomba.

    Responded July 30, 2019
    Platinum International
    10.0
    Exceptional
    Wayne from Australia
    Couple
    Accessible Suite
    Stayed 1 night in October 2017

    Great value and great staff and facilities ”

    All good at this hotel, No issues with stay at all. Rooms Great, location great facilities great even had shaving cream in bathroom. Rooms very clean and bed very comfy. Will definately stay again

    Reviewed October 03, 2017

    We are delighted that you enjoyed your stay with us and would like to thank you for your positive feedback. We endeavour to make our guests' stay as comfortable as possible every time they visit. We hope that you choose to stay with us next time you are in town.

    Responded July 30, 2019
    Platinum International
    9.6
    Exceptional
    Glenn from Australia
    Couple
    Accessible Suite
    Stayed 1 night in September 2017

    60th ”

    Travelled to Toowoomba for a friends 60th and we decided to stay here due the function not being far away.. A very good choice indeed.. Stayed in one of the Executive rooms and was very impressed. Very quiet rooms considering hotel is on James street. Breakfast the next morning in the restaurant was excellent. Would stay here again when next in Toowoomba.

    Reviewed September 11, 2017

    Thank you for your fantastic review! We are thrilled that you enjoyed your stay with us. We take great pride in our facilities and appreciate the time you have taken to leave feedback. We look forward to welcoming you again on your next visit to Toowoomba.

    Responded July 30, 2019
    Platinum International
    7.6
    Very good
    Rudi from Australia
    Couple
    Executive King
    Stayed 2 nights in November 2016

    Family w/end.”

    Staff were very helpful. Rooms to our expectation.

    Reviewed November 21, 2016

    Thank you for your wonderful review! We are thrilled that you enjoyed your stay with us recently. Our staff work exceptionally hard to uphold the high level of service we provide, and your feedback is much appreciated! We hope that you choose to stay with us again should you return to Toowoomba.

    Responded July 30, 2019
    Platinum International
    7.6
    Very good
    Darren from Australia
    Family with teens
    Executive King
    Stayed 1 night in September 2016

    plus & minus”

    For the size of the room there needed to be a larger TV. (room412) Light outside shore through curtains all night, needs to be blocked out completely to get a good sleep so there gap. Great breakfast!

    Reviewed September 30, 2016

    Thank you very much for kind words and review. We are glad your enjoyed your stay in Toowoomba and our motel and staff played a small part in that experience. We look forward to seeing you again sometime soon.

    Responded July 30, 2019
    Platinum International
    8.8
    Excellent
    Margaret from Australia
    Couple
    Standard Queen
    Stayed 1 night in August 2016

    Resturant”

    Fund the restuarnat food overpriced for what it was Menu looked fab but food did no tlve up to high standard we see in Victoria

    Reviewed August 23, 2016

    I am very sorry to read about your disappointing experience. I have addressed your comments with the team to allow for further training to improve our service quality. Once again, I do apologise for the experience which you received I do hope that you will choose to return again in the future to experience the amazing hospitality that I know we are capable of delivering.

    Responded July 30, 2019
    Platinum International
    123
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    Platinum International
    |Exceptional 9.0
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    • Excellent location
    • Queens Park