Platinum Suites KLCC by Vale Pine Luxury Homes
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Platinum Suites KLCC by Vale Pine Luxury Homes

1020 Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia, 50250
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1 Bedroom Business Suite - Bedroom Platinum Suites KLCC by Vale Pine Luxury Homes
1 Bedroom Business Suite - Bedroom
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     Platinum Suites KLCC by Vale Pine Luxury Homes

    Platinum Suites KLCC by Vale Pine Luxury Homes Reviews

    7.7
    Very good
    /10
    (71 reviews)See what guests said
    7.6
    Very good cleanliness

    Things you’ll love about Platinum Suites KLCC by Vale Pine Luxury Homes

    Things you'll love

    • 260 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • A'Famosa Theme Park160 m
  • Bukit Nanas Monorail Station260 m
  • LRT Train Station - Dang Wangi280 m
  • Hard Rock Café370 m
  • Tourist Police380 m
  • Maison Bar390 m
  • Garçon at Maison390 m
  • Malaysian Travel Business390 m
  • Malaysian Tourism Centre400 m
  • Imperial Spa400 m
  • This property is in high demand!

    Last booked 5 hours ago

    Value for money7.5
    Distance to city center1.5 KM
    Location rating8.5
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.9 km

    Rooms available at Platinum Suites KLCC by Vale Pine Luxury Homes

    Signature 2 Bedroom Suite With KL and Twin Tower View
    Signature 2 Bedroom Suite With KL and Twin Tower View
    ...
    • Room size: 150 m²/1615 ft²
    • Shower and bathtub
    • 2 queen beds
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    3 Bedroom Apartment
    3 Bedroom Apartment
    ...
    • Room size: 130 m²/1399 ft²
    • City view
    • 1 king bed & 1 single bed a...
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    2 Bedroom Executive Suite
    2 Bedroom Executive Suite
    ...
    • City view
    • Non-smoking
    • 1 king bed & 2 double beds ...
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    2 Bedroom Deluxe
    2 Bedroom Deluxe
    ...
    • Room size: 102 m²/1098 ft²
    • City view
    • 1 king bed & 1 futon & 1 so...
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    Luxury 3 Bedroom Suite
    Luxury 3 Bedroom Suite
    ...
    • Room size: 121 m²/1302 ft²
    • Shower and bathtub
    • 1 single bed and 1 queen be...
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    2-Bedroom Prestige Suite
    2-Bedroom Prestige Suite
    ...
    • Room size: 112 m²/1206 ft²
    • City view
    • 1 king bed & 1 queen bed & ...
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    Deluxe 2 Bedroom Suite
    Deluxe 2 Bedroom Suite
    ...
    • Room size: 96 m²/1033 ft²
    • Shower
    • 1 queen bed
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    Superior 2 Bedroom Suite
    Superior 2 Bedroom Suite
    ...
    • Room size: 84 m²/904 ft²
    • Shower
    • 1 queen bed
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    2-Bedroom Premium
    2-Bedroom Premium
    ...
    • Room size: 112 m²/1206 ft²
    • City view
    • 1 king bed & 1 queen bed & ...
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    Prestige 2 Bedroom Apartment with Twin Tower View
    Prestige 2 Bedroom Apartment with Twin Tower View
    ...
    • Room size: 97 m²/1044 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
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    More about Platinum Suites KLCC by Vale Pine Luxury Homes

    More about Platinum Suites KLCC by Vale Pine Luxury Homes

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Platinum Suites KLCC by Vale Pine Luxury Homes from real guests

    Agoda Reviews (71)Booking.com Reviews (520)
    7.7
    /
    10
    Cleanliness7.6
    Facilities7.5
    Location8.5
    Service7.3
    Value for money7.5
    Provided by verified guests of Agoda
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    All guests (71)
    All room types
    Showing 28 verified guest comments
    12
    6.4
    Good
    jazilah from Malaysia
    Family with young children
    1 Bedroom Business Suite
    Stayed 1 night in December 2018

    beware with the hidden charge”

    We asked to pay extra RM15 during arrival claimed as cleaning service for the property that we stay at, eventhough I think its not our responsibility to pay it. As the property manager, you should provide the room in a good and neat condition and should bear the cost to maintain your property not by charging your customers. Its a bit difficult during check in when we have to call vale pine representative to get the key.

    Reviewed April 24, 2019
    2.4
    Alan from Malaysia
    Business traveler
    1 Bedroom Business Suite
    Stayed 1 night in April 2019

    Acceptable”

    Only 1 small little towel. Looks big, but empty. No toiletries.

    Reviewed April 09, 2019
    4.0
    Joanne from Singapore
    Group
    1 Bedroom Business Suite
    Stayed 3 nights in March 2019

    Misrepresented place ”

    Guest relations Joanne was really good as our coach arrived late in the night and she waited for us. However the room was in a terrible state. The sheets had not been changed, there was hair of all different lengths and colours imaginable on the bed, stained pillow cases with makeup on it. Floor was dirty and hadn’t been cleaned. Bathroom sink also had a lot of hair on it, I had to clean it myself with wipes I brought from home. The wooden floor was warped and uneven, instead of repairing or not letting the room out - they threw a carpet over it and we had to navigate every day over the warped uneven flooring. Staff came to change sheets & mop floor next day after we chased a few times. Aircon broke down middle of next night and the place has no other ventilation. It was horrible. Note this is not hotel room. It’s private owned and they sub-let it. You are also not allowed to approach hotel staff if u stay with this booking. Would not recommend to stay here, esp not at sgd95 a night.

    Reviewed April 04, 2019
    10.0
    Exceptional
    NORASHIKIN from Malaysia
    Family with young children
    2 Bedroom Superior Suite
    Stayed 1 night in March 2019

    its good to say here”

    all is good...the great experience swimming pool level 51 all in order will repeat again soon.

    Reviewed April 01, 2019
    10.0
    Exceptional
    abd from Malaysia
    Family with young children
    2-Bedroom Premium
    Stayed 1 night in March 2019

    good”

    good

    Reviewed March 29, 2019
    9.6
    Exceptional
    Shahril from Singapore
    Family with young children
    Premium 2 Bedroom Suite
    Stayed 3 nights in March 2019

    Fantastic, value for money”

    Place is clean and staff is on hand to assist with Housekeeping via WhatsApp. Definitely will comeback.

    Reviewed March 21, 2019
    8.0
    Excellent
    Hermawan from Indonesia
    Couple
    2 Bedroom Superior Suite
    Stayed 1 night in March 2019

    Good, value for money, luxury”

    The premise and the lobby is luxury. The unit is clean, the unit facilities are still in good condition(AC, home appliance, etc). But the air conditon in the main room and in the living room is sharing outdoor unit, so it cannot be on in the same time.

    Reviewed March 11, 2019
    8.0
    Excellent
    Ng from Malaysia
    Group
    2 Bedroom Deluxe
    Stayed 1 night in January 2019

    Good Stay”

    Nice and clean apartment..but do not provide any towels to the guest...Besides, before we reach the hotel, we had informed the staff the time we'll reach but in the end we still waste around 15mins to wait for the staff to come to the lobby to give the keys to us...But overall is a good stay.

    Reviewed February 08, 2019
    4.4
    Azura from Malaysia
    Couple
    1 Bedroom Business Suite
    Stayed 1 night in January 2019

    Deceiving”

    I would like to advise AGODA to ensure not to create misleading advertisement on AGODA by clearly stating that this reservation is NOT a hotel booking but it s HOME STAY!. I am not happy on how things turned out. First after I booked on AGODA and received confirmation from AGODA. I received another email from the property stating that upon check in I need to give them a call for them to assist with the parking. They also stated that we are not suppose to go to the hotel reception for check in rather meet the agent at the lobby. I was under the impression that I am making booking directly to the hotel . Secondly upon check in .. I was told for an extra key I need to pay another RM 200.00 for refundable deposit! On top of RM 300.00 deposit that I have to pay. They also charged cleaning fees of RM 10.00 which was not mentioned in the advertisement. I paid RM 365.00 for this 2 bedroom apartment. Of course when I requested for 2 bedroom apartment it means I have more people coming in

    Reviewed January 21, 2019
    8.4
    Excellent
    Vincent from Singapore
    Business traveler
    1 Bedroom Business Suite
    Stayed 2 nights in January 2019

    Staff Edmund at the Concierge is really helpful.”

    The agent supposed to collect the key failed to turn up and pick up her phone after 1 hour of waiting. Please review this.

    Reviewed January 16, 2019
    8.8
    Excellent
    Siti from Malaysia
    Family with young children
    2 Bedroom Executive Suite
    Stayed 1 night in December 2018

    Excellent”

    Nice location and nice house overall. However, the check in procedure takes a while and the waiting time for the elevator can be slightly frustrating at times.

    Reviewed January 15, 2019
    4.8
    Mohd from Singapore
    Family with young children
    Luxury 3 Bedroom Suite
    Stayed 3 nights in December 2018

    Disappointed”

    We booked a 3 bedroom room supposedly for 12 adults but there were only 4 double beds. Were given complimentary parking for only 1 car and were told that the other 2 cars only had to pay Rm10 per entry if we do not drive the car out. In the end we had to pay Rm112 for each car upon check out! The pool was small and is shared by The Face Hotel and we were denied pool towels as they are only for hotel guests! A day after checking out we got a call from them saying we lost the entry card that we actually returned! Other than that, all's good. Ha!

    Reviewed December 24, 2018
    4.4
    AZHARUDIN from Singapore
    Couple
    1 Bedroom Business Suite
    Stayed 2 nights in December 2018

    Location is out definitely. The most horrendous issue is the lift. ”

    It took us almost half hour each time to get the lift to go down or go up. Lift management sucks. Wasted waiting time. Location is not so good. My 1st and probably my last.

    Reviewed December 18, 2018
    6.0
    Devandran from Singapore
    Group
    3 Bedroom Apartment
    Stayed 2 nights in November 2018

    Hopeless Lifts”

    The main reason why we book this room was because of the view from the infinity pool. If not for that, we would gladly look for another place The pool floors are very slippery, which indicates no proper cleaning is done. The lifts are damn slow. At one point of time totally all lifts including service lifts broke down for a good couple of hours. We were forced to climb down 20 floors. I saw people cursing and swearing as they went about climbing up and down using the stairs.

    Reviewed November 07, 2018
    3.6
    Minh from United States
    Couple
    2 Bedroom Deluxe
    Stayed 3 nights in October 2018

    DIRTY DIRTY DIRTY BED SHEETS!”

    The bed sheet was dirty, marked with visible light brown stained, and hairs.

    Reviewed October 25, 2018
    9.6
    Exceptional
    Yong from Malaysia
    Family with teens
    Luxury 3 Bedroom Suite
    Stayed 1 night in September 2018

    The swimming pool is just awesome!”

    I will be back for sure.

    Reviewed September 18, 2018
    4.8
    Leena from Malaysia
    Group
    3 Bedroom Apartment
    Stayed 1 night in August 2018

    Disappointed”

    We booked a suite in Platinum through Air bnb. it all went wrong as our host overlooked our booking and we checked in we realise the suite was not done up..we were suppose to celebrate 40th bday. So we booked another suite through Agoda as our guest have all turned up. When we contact Luxury Homes for the key we were informed that we were actually overbooked. The was a lady who met us at the lobby and informed us that we are either entitled for refund or to be moved to their sister residence at Dorsett Residence. Since we were prepared for the bday party we decided to take up the second option i.e to move to Dorsett Residence. bottom line is we were informed that this place is always overbooked especially at Luxury Homes. so my advise is do not book through Air BnB or Luxury Homes. please book through the hotel itself. overall we went through hell and finally had a splendid celebration

    Reviewed August 05, 2018
    8.8
    Excellent
    Ratna from Indonesia
    Family with teens
    3 Bedroom Apartment
    Stayed 1 night in May 2018

    BEAUTIFUL APARTMENT”

    NICE APART, CLEAN, BUT FAR AWAY FROM SUPERMARKET AND RESTAURANT

    Reviewed June 06, 2018
    7.2
    Very good
    Wong from Malaysia
    Family with young children
    Premium 2 Bedroom Suite
    Stayed 1 night in June 2018

    Very good”

    We have 8 person But toilet paper only gave us half role ...

    Reviewed June 05, 2018
    6.0
    Suhaimy from Singapore
    Group
    2 Bedroom Deluxe
    Stayed 3 nights in April 2018

    Above average”

    Management and Hotel staffs not friendly and treat in-house guests differently, double standards treatment.

    Reviewed April 27, 2018
    12
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    • Excellent location
    • Petronas Twin Towers
    • Bukit Nanas Monorail Station is within 0.26 km