![Swimming pool [outdoor], Play Residence @ The Wave in Malacca](http://pix10.agoda.net/hotelImages/3832251/-1/c34d07bfc5b8e576850bbcc8a3929ae2.png?ca=7&ce=1&s=1024x768&isSkia=true "Swimming pool [outdoor], Play Residence @ The Wave in Malacca")
Play Residence @ The Wave
No.41-1, Jalan KLJ 5, Taman Kota Laksamana Jaya, 75200 Malacca, Malaysia., Malacca City Center, Malacca, Malaysia, 75200 - See map
Conveniently situated in the Malacca City Center part of Malacca, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities
Car park [on-site]
Swimming pool [outdoor]
Fitness center
Tennis court
Family room
Kitchen
Smoke-free property
Daily disinfection in common areas
Your dates are popular among travelersPopular destination! Properties in Malacca are being booked every minute!
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/3832251/-1/c34d07bfc5b8e576850bbcc8a3929ae2.png?ca=7&ce=1&s=512x384)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/3832251/-1/35e6b5b7c7c62dcb9edb02ba3eeb1b43.png?ca=7&ce=1&s=512x384)
Sure come back ”
Pro: The apartment is spacious with 2 rooms (1queen, 2single bed) plus 1 sofa bed. The kitchen is equipped with cooking utensils & microwave & induction cooker (+jug kettle&2doors refrigerator🤩🤩). I prefer this rather than faithview hotel & residence ( I booked it a day after family suite & did not notice it is same place🙈) Con: No wifi
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Thank you very much for choosing Play Residence @ The Wave as your preferred destination and for taking your time to wright a review! We’re so happy your visit at PLAY Residence @ The Wave went so smoothly. We’re so happy you loved it. We hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence @ The Wave
Very good”
- 1st time take apartment key out of hotel. 1st attempt wrong shoplot. - only 1 key given. not conveniant. - super small swimming pool for kids. - no towel given. - expected cause the hotel belong to other management not The Play² Residence. - make me wonder why can put at Agoda instead of Airbnb only cause it looks like we are renting an apartment only.
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Thank you very much for choosing Play Residence at The Wave as your preferred destination and for sharing your insights with us. Let me first sincerely apologize for your less than expected stay experience with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave
The best host”
My booking has been relocated to Atlantis Residences with same price as i paid due to some technical error. I agreed on it & they arranged my relocate immediately. Fast respond & great service by the host. Meet expectations. Recommended.
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Great home”
Everything is well equipped. We can cook some light food in the kitchen and enjoy tv. The swimming pool and facilities are clean and spacious. One thing to mention is the management office is at opposite of The Wave. Overall, will definitely come back to this.
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Thank you for taking your time to wright a review! We’re so happy your visit at PLAY Residence @ The Wave went so smoothly. We’re so happy you loved the Swimming pool and Very Sorry regards the management office location are not convenience for you while staying here. So far we were not changing the location but we will review to improved every single things pointed. Please come back to visit anytime! Sincerely PLAY Residence @ The Wave
Perfect”
The stay is very comfortable, room facility is complete, aircond is good enough, covered parking is secured with access card, the house is very clean, same goes to toilet and bedrooms and bedsheets, need to have own mobile data connection as the house do not have WiFi provided due to new property. Recommended go for City View type of room unless you like to see the Pool Side view.
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Thank you very much for choosing Play Residence at The Wave Malacca as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave Malacca
The best choice in Melaka”
Although I only travelled alone, I chose this apartment as my accommodation in melaka. The price is quite affordable for a solo traveller and it's really quiet and of good conditions. You can enjoy the gym and swimming pool with no additional charge by using your room key. Although it has a short distance about 20mins walk from the apartment to Jonker Walk. However, using grab to book a car is quite cheap and just about 5 mins can reach Jonker. I strongly recommend tourist who are travelling in Melaka choose to stay here.
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Hearing that you had memorable experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing PLAY Residence @ The Wave, we wish you many happy miles in your new journey. We look forward to serving you for many years to come!
Clean and New Homestay but Bad Check In Process”
The homestay was very clean and very new and well kept. Swimming pool was clean and well maintained. However, the checking in process was horrible. It was raining heavily and we had to park by the roadside and contact the person in charge to enquire where to check in and to obtain the room key. We weren't even told that there was a shaded car park below the hotel until we noticed it ourselves. Apparently, there is a small shop lot opposite the hotel (which was hard to recognize without any proper signage). Suggest that the checking in process to be improved further. Very happy with the room and facilities. The air con in the room was not very cold. Suggest to improve this too, lifts were also dirty and plastered with construction materials.
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Hi Stewart, thank you for your feedback. We were pleased to read you liked the room and facilities. However, we were disappointed to read that you did not have a pleasant check-in experience. Please rest assured we have addressed this with the team to ensure we improve on this. Best regards, Allyse @ PLAY Residence The Wave Team
Exceptional”
Farel was extremely helpful throughout our entire stay. We made an honest mistake of booking 2 rooms instead of 1, and he went out of the way to call up his superiors and even spoke to Agoda customer service which eventually refunded us back the charge for the extra room! Room was really spacious and clean and they basically have everything you need. The view from the master bed room was stunning, nothing much we could have asked for. It makes us feels like home. Only downside is that there are no Wifi available in the unit.
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Thank you so much for your kind words, Cheng. We really appreciate you taking the time out to share your experience with us and we agree, Farel is truly a gem to have on our team! We count ourselves lucky for customers like you. Very Sorry regards the wifi service you needed all the way while staying here. So far we were not providing that service yet but we will review to improved every single things pointed. We look forward to have a visit from you again in the future! Best Regards PLAY Residence @ The Wave
very bad service! Your management staff are very rude! ”
Managment office close at 10pm,and after 10pm he will never pickup the call for any problems about your guests.The way office boy spoke to guest very rude somemore.Checkout time nobody at office,after i call him,he ask me to put my room key at mailbox only n promise to bankin my deposit direct to my account.But until now i havent receive my deposit. What a bad service i got from play resident!! 👎🏻
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Thank you very much for choosing Play Residence at The Wave as your preferred destination and for sharing your insights with us. Let me first sincerely apologize for your less than expected stay experience with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave
Excellent”
It is a self-check in apartment. Near to every tourist attraction. Oh! and there are like 3 blocks of bubble tea shops next to the apartment (yeay!). The door are hard to lock/ unlock since your room key are welded to the access card. some tips: if you put the water bottle in the fridge (even without opening it), you still have to pay. overall it is a value for money.
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Perfect 5star”
Pros- everything is perfect i would ever suggest this hotel/service apartment for everyone. Would definitely be back with family. Love the design of units. The swimming pool is so nice.
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Thank you very much for choosing Play Residence at The Wave as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave
Great !”
Crisp clean neat rooms, easy access to the room from the parking, hassle free check in checkout, minimizing the people interaction (less chance of spreading covid) yup real good service, basic amenities are provided.
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New hotel with great facilities”
Pro : Located near to city center & tourism attraction. Con : Small bathroom
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Thank you very much for choosing Play Residence at The Wave Malacca as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave Malacca
Spacious but not. ”
The unit have spacious space. For a living room, kitchen and masters. But, for second bed, not really suitable for adults/couple. And the bathroom, got water heater and all, great since i got a baby on the trip, but the toilet kinda tight. Am xxl in size thus the toilet is not really comfortable. The kitchen utensil provided, except scissor/knife. Got water heater and refrigerator. The terms and condition is lengthy, not visible through Agoda though. The check in&out process is quite simple. Living room is spacious, if you bring Toto, you can fit more adults as got air conditioning and fan in living room as well.
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Excellent”
Very clean and nice environment. Spacious and airy twin bedroom apt. Minor improvement is to have a curtain for shower area to minimise wet flooring. But as for the apartment parking, it would be helpful to have arrow signage, as ascending a long ramp and facing a flat wall, does not indicate to driver to make a sharp left turn. Likewise for descending ramp, being as narrow and prone to car scratches.
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Thank you very much for choosing Play Residence at The Wave as your preferred destination and for sharing your insights with us. Let me first sincerely apologize for your less than expected stay experience with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave
Recommended”
Nice place to stay in the Faith view..even that's my first time check in with the key out of the hotel,,but worth it because the house mostly complete like a home..feel very comfortable..the staff very soft spoken n fast response.. highly recommend n sure will come back..
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Bad Experience stay”
When we reached the location/the building trying to check in for our room. There is no reception counter for The wave residence. Their reception counter was at another building which is opposite building across the road. Next when we where assigned to the room and we got our key and we check in, room was nice and high floor with nice city view. The TV channel was not able to see and try to search for other channel was showing no signal at all, not a normal TV channel that can watch. 3rd days morning before we checking out at 10am, we wanted to take shower before we leave Melaka to next destination. Guess what? All water from the tap and shower head was light green in colour (same like sugarcane water). So i when don't to the reception to inform them how come the water colour is like that? The unfriendly reception told me that they have no idea for that also? and next he told me he need to check with the main building tenant to fine out??no more staying here.
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Dear Calvin, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, TV channel was not in service and experience dirty tap water during your last day stay. For the inconvenience, it caused, I am sorry. If you give us a chance to earn back your trust, I can assure you that TV channel will be in signal and the water is clean. I would be happy to make your reservation personally and and see to it that you enjoy the experience that so many of our guests have grown so fond of. All the best, Allyse, PLAY Residence The Wave Team
Nice stay”
It’s pretty new apartment and quite convenient for everything. Downstairs hv mini mart and closed will late. Nearby have some nice restaurants. It’s around 10mins drive to Jonker walk. The renovation in the house is pretty suit our taste and we will recommend it to our friends.
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Thank you very much for choosing Play Residence at The Wave as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave
Inspiring modern decor apartment”
The apartment interior design is so welcoming the minute you open the front door. The parking access card provided made the stay so much pleasant.
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Thank you very much for choosing Play Residence at The Wave as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave
Excellent”
Unit is quite nice and comfy, equipped with items that we would normally need, including kitchen stuff. This place is mostly great. Worth the money. One small thing to comment - found quite some small ants on the bed in the smaller bedroom, which is not good as I have a 7 month old baby sleeping with me. Other than that, everything else was great! Would recommend this to others too.
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Dear Mr Chee, wow! Thank you so much for taking the time to leave this great review. We really appreciate you being our customer and helping to share the word about us. We’re here for you anytime. We will upgrade the cleanliness of our apartment for better service. Hope to see you again soonest. Have a good day sir. PLAY Residence @ The Wave