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Interior view, Play Residence @ The Wave in Malacca
1-Bedroom Apartment, Play Residence @ The Wave in Malacca
Lobby, Play Residence @ The Wave in Malacca
Interior view, Play Residence @ The Wave in Malacca
Interior view, Play Residence @ The Wave in Malacca
Swimming pool [outdoor], Play Residence @ The Wave in Malacca
Exterior view, Play Residence @ The Wave in Malacca

Removed from saved list

7.5

Very good

437 reviews

437 reviews

Housekeeping16
Car Park4
View4
See map
See map

7.9

Very good

Location rating score

Very good location - 1.29 kilometers from city center
Parking
Available
Popular landmarks
Baba & Nyonya Heritage Museum 1.7 km
Chinatown - Melaka 1.9 km
Jonker Street Night Market 1.9 km
Menara Taming Sari 2.0 km
Stadthuys 2.0 km
Red Square (Dutch Square) 2.0 km
Christ Church 2.0 km
St. Paul's Hill & Church (Bukit St. Paul) 2.1 km
A Famosa Fort 3.2 km
The Huskitory 4.1 km
Nearby landmarks
Woof Station 230 m
RM2 690 m
Masjid Tranquerah 730 m
Klinik Kota Laksamana 750 m
Local market 1.3 km
Asia Clinic & Maternity Home 1.4 km
A'Famosa 1.5 km
Encore Melaka Opera House 1.5 km
Body in Balance 1.5 km
Oceanfront 1.6 km

Play Residence @ The Wave

No.41-1, Jalan KLJ 5, Taman Kota Laksamana Jaya, 75200 Malacca, Malaysia., Malacca City Center, Malacca, Malaysia, 75200 - See map

Conveniently situated in the Malacca City Center part of Malacca, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Air conditioning

Separate living room

Blackout curtains

Balcony/terrace

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Car park [on-site]

Swimming pool [outdoor]

Fitness center

Tennis court

Family room

Kitchen

Smoke-free property

Daily disinfection in common areas

Your dates are popular among travelersPopular destination! Properties in Malacca are being booked every minute!
Value for money7.8
Distance to city center3.5km
Location rating7.9
Nearest airportMalacca International Airport (MKZ)
Distance to airport7.8 km

Rooms available at Play Residence @ The Wave

1-Bedroom Apartment
...
  • Room size: 60 m²/646 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
2-Bedroom Executive Apartment
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 queen bed & 2 single beds
Enter dates to see prices

Frequently asked questions

Does Play Residence @ The Wave have a swimming pool?

While relaxing at Play Residence @ The Wave, you can indulge in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

Does Play Residence @ The Wave have a fitness center?

Play Residence @ The Wave features free fitness center that is fittingly situated at the tip of your finger, making it possible for you to get your daily workout in at any time of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

When was Play Residence @ The Wave built?

Play Residence @ The Wave was built in 2017.

How many floors does Play Residence @ The Wave have?

Play Residence @ The Wave has a total of 26 floors.

In which languages can Play Residence @ The Wave's personnel communicate?

Play Residence @ The Wave can communicate in 3 languages and supports popular languages such as English and Mandarin Chinese for guest visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What do verified guests like most about Play Residence @ The Wave?

Past guests that stayed at Play Residence @ The Wave have given this property a rating of 7.907 for its remarkable location as the main highlight for their stay.

What is the verified guest review consensus about Play Residence @ The Wave's view?

100.0% of our verified customer testimonials have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Play Residence @ The Wave down in the review section.

What is the verified guest review consensus about Play Residence @ The Wave's food?

100.0% of our past customer evaluations have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Play Residence @ The Wave down in the review.

What is the verified guest review consensus about Play Residence @ The Wave's spa?

100.0% of our verified customer ratings have given a positive appraisal and remarks about this property's spa. You can look up on more detailed customer reviews, and comments for Play Residence @ The Wave down in the review section.

What is the typical rating that past Solo travelers' have given to Play Residence @ The Wave?

Past solo travelers that have stayed at this property have given Play Residence @ The Wave an average rating of 6.7. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Business travelers' have given to Play Residence @ The Wave?

Past business travelers that have stayed at this property have given Play Residence @ The Wave an average rating of 7.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Play Residence @ The Wave?

Past group travelers that have stayed at this property have given Play Residence @ The Wave an average rating of 7.5. You can look up more precise customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

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Explore the neighborhood

What people love about Play Residence @ The Wave

  • 7.2

    Very good
    Spaciousness

    "The unit have spacious space."

    Mohd

    |

    September 11, 2020

  • 10

    Exceptional
    Staff 

    "Fast respond & great service by the host."

    Raja

    |

    December 26, 2020

  • 8

    Very good

    "Highly recommend n sure will come back."

    aidah

    |

    November 2, 2020

Property ranking|Compared to 3,437 Malacca properties
See all rankings
Room size
60 sqm.
Couples review score
8.1/10
Value for money score
7.8/10
Location score
7.9/10
Bigger than
97
%
of Malacca properties
Better than
91
%
of Malacca properties
Better than
86
%
of Malacca properties
Better than
86
%
of Malacca properties
Overall rating:

7.5

Very good
437 reviews
Cleanliness
7.3
Facilities
7.3
Location
7.9
Read all reviews >
More about Play Residence @ The Wave

More about Play Residence @ The Wave

Situated in the Malacca City Center area, Play Residence @ The Wave is the perfect place to experience Malacca and its surroundings. The property lies 3.5km from the city center and provides accessibility to important town facilities. With its convenient location, the property offers easy access to the city's must-see destinations.

The facilities and services provided by Play Residence @ The Wave ensure a pleasant stay for guests. While lodging at this wonderful property, guests can enjoy express check-in/check-out, free breakfast, car park onsite, 100% non-smoking.

The ambiance of Play Residence @ The Wave is reflected in every guestroom. closet, towels, clothes rack, separate living room, flat screen television are just some of the facilities that can be found throughout the property. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by recreational facilities such as outdoor pool, pool (kids), tennis courts, garden. When you are looking for comfortable and convenient accommodation in Malacca, make Play Residence @ The Wave your home away from home.

Show less

Amenities and facilities

Very good
Facilities

7.3

Most talked about facilities

Housekeeping

15 mentions

Swimming Pool

12 mentions

Internet

7 mentions

Car Park

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
Things to do, ways to relax
  • Fitness center
  • Garden
  • Swimming pool [outdoor]
  • Tennis court
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Kitchen
Services and conveniences
  • Elevator
  • Invoice provided
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • Fire extinguisher
  • Pets allowed
Getting around
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Closet
  • Clothes rack
  • Fan
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Mirror
  • Non-smoking
  • Private entrance
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Separate living room
  • Shower
  • Sofa
  • Toiletries
  • Towels

Location

No.41-1, Jalan KLJ 5, Taman Kota Laksamana Jaya, 75200 Malacca, Malaysia., Malacca City Center, Malacca, Malaysia, 75200
Very good
Location

7.9

Airports
  • Malacca International Airport (MKZ)
    7.8 km
  • Kuala Lumpur International Airport (KUL)
    84.0 km
Public transportation
  • Hang Tuah Monorail Station
    2.1 km
  • Hang Jebat Monorail Station
    2.4 km
Hospital or clinic
  • Klinik Kota Laksamana
    750 m
Shopping
  • Dataran Pahlawan Melaka Megamall
    2.5 km
Convenience store
  • 7 Eleven
    520 m
Cash withdrawal
  • ATM
    1.1 km

What's nearby

Popular landmarks
  • Baba & Nyonya Heritage Museum
    1.7 km
  • Chinatown - Melaka
    1.9 km
  • Jonker Street Night Market
    1.9 km
  • Menara Taming Sari
    2.0 km
  • Stadthuys
    2.0 km
  • Red Square (Dutch Square)
    2.0 km
  • Christ Church
    2.0 km
  • St. Paul's Hill & Church (Bukit St. Paul)
    2.1 km
  • A Famosa Fort
    3.2 km
  • The Huskitory
    4.1 km
Nearby landmarks
  • Woof Station
    230 m
  • RM2
    690 m
  • Masjid Tranquerah
    730 m
  • Klinik Kota Laksamana
    750 m
  • Local market
    1.3 km
  • Asia Clinic & Maternity Home
    1.4 km
  • A'Famosa
    1.5 km
  • Encore Melaka Opera House
    1.5 km
  • Body in Balance
    1.5 km
  • Oceanfront
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-5 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 6 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Others
  • Extra bed is not available at this property.
  • This is a strictly non-smoking property.
  • Guests are required to wear proper swimwear to access the swimming pool.
  • Housekeeping service is available only on request when booking for two or more nights.
  • The property's swimming pool is closed every Tuesday and Wednesday.
  • The property requires a refundable security deposit of MYR 200 upon check-in.
  • Complimentary parking is available and is subject to availability.
  • Durian is not allowed at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until22:00
  • Check-out from09:00
  • Check-out until11:00
Getting around
  • Distance from city center3.5km
  • Travel time to airport (minutes)115
The property
  • Non-smoking rooms/floorsNo
  • Number of floors26
  • Number of rooms 40
  • Room voltage240
  • Year property opened2017
Parking
  • Daily parking fee0 MYR

Reviews of Play Residence @ The Wave from real guests

Provided by verified guests of Agoda
7.5
Cleanliness7.3
Facilities7.3
Location7.9
Service7.1
Value for money7.8
High score for Malacca
Rating
9+ Exceptional (41)
8-9 Excellent (20)
7-8 Very Good (35)
6-7 Good (18)
<6 Below Expectation (72)
Time of the year
Mar - May (55)
Jun - Aug (53)
Sep - Nov (29)
Dec - Feb (49)

Show reviews that mention 

Showing 186 verified guest comments
12345
10.0
Exceptional
Nor from Malaysia
Family with young children
2-Bedroom Executive Apartment
Stayed 1 night in June 2019

Sure come back ”

Pro: The apartment is spacious with 2 rooms (1queen, 2single bed) plus 1 sofa bed. The kitchen is equipped with cooking utensils & microwave & induction cooker (+jug kettle&2doors refrigerator🤩🤩). I prefer this rather than faithview hotel & residence ( I booked it a day after family suite & did not notice it is same place🙈) Con: No wifi

Reviewed June 26, 2019

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Thank you very much for choosing Play Residence @ The Wave as your preferred destination and for taking your time to wright a review! We’re so happy your visit at PLAY Residence @ The Wave went so smoothly. We’re so happy you loved it. We hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence @ The Wave

Responded June 26, 2019
Play Residence @ The Wave
8.0
Excellent
Syed from Malaysia
Family with young children
Two-Bedroom Apartment
Stayed 1 night in March 2019

Very good”

- 1st time take apartment key out of hotel. 1st attempt wrong shoplot. - only 1 key given. not conveniant. - super small swimming pool for kids. - no towel given. - expected cause the hotel belong to other management not The Play² Residence. - make me wonder why can put at Agoda instead of Airbnb only cause it looks like we are renting an apartment only.

Reviewed March 29, 2019

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Thank you very much for choosing Play Residence at The Wave as your preferred destination and for sharing your insights with us. Let me first sincerely apologize for your less than expected stay experience with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave

Responded May 23, 2019
Play Residence @ The Wave
10.0
Exceptional
Raja from Malaysia
Family with young children
1-Bedroom Apartment
Stayed 3 nights in December 2020

The best host”

My booking has been relocated to Atlantis Residences with same price as i paid due to some technical error. I agreed on it & they arranged my relocate immediately. Fast respond & great service by the host. Meet expectations. Recommended.

Reviewed December 26, 2020

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9.6
Exceptional
How from Malaysia
Family with teens
2-Bedroom Executive Apartment
Stayed 2 nights in May 2018

Great home”

Everything is well equipped. We can cook some light food in the kitchen and enjoy tv. The swimming pool and facilities are clean and spacious. One thing to mention is the management office is at opposite of The Wave. Overall, will definitely come back to this.

Reviewed October 24, 2018

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Thank you for taking your time to wright a review! We’re so happy your visit at PLAY Residence @ The Wave went so smoothly. We’re so happy you loved the Swimming pool and Very Sorry regards the management office location are not convenience for you while staying here. So far we were not changing the location but we will review to improved every single things pointed. Please come back to visit anytime! Sincerely PLAY Residence @ The Wave

Responded January 22, 2019
Play Residence @ The Wave
10.0
Exceptional
Tong from Malaysia
Family with teens
Stayed 1 night in March 2018

Perfect”

The stay is very comfortable, room facility is complete, aircond is good enough, covered parking is secured with access card, the house is very clean, same goes to toilet and bedrooms and bedsheets, need to have own mobile data connection as the house do not have WiFi provided due to new property. Recommended go for City View type of room unless you like to see the Pool Side view.

Reviewed March 31, 2018

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Thank you very much for choosing Play Residence at The Wave Malacca as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave Malacca

Responded April 13, 2018
Play Residence @ The Wave
10.0
Exceptional
HAOCHEN from Taiwan
Solo traveler
Stayed 1 night in January 2019

The best choice in Melaka”

Although I only travelled alone, I chose this apartment as my accommodation in melaka. The price is quite affordable for a solo traveller and it's really quiet and of good conditions. You can enjoy the gym and swimming pool with no additional charge by using your room key. Although it has a short distance about 20mins walk from the apartment to Jonker Walk. However, using grab to book a car is quite cheap and just about 5 mins can reach Jonker. I strongly recommend tourist who are travelling in Melaka choose to stay here.

Reviewed February 14, 2019

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Hearing that you had memorable experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing PLAY Residence @ The Wave, we wish you many happy miles in your new journey. We look forward to serving you for many years to come!

Responded February 28, 2019
Play Residence @ The Wave
8.4
Excellent
Stewart from Malaysia
Couple
1-Bedroom Apartment
Stayed 1 night in May 2018

Clean and New Homestay but Bad Check In Process”

The homestay was very clean and very new and well kept. Swimming pool was clean and well maintained. However, the checking in process was horrible. It was raining heavily and we had to park by the roadside and contact the person in charge to enquire where to check in and to obtain the room key. We weren't even told that there was a shaded car park below the hotel until we noticed it ourselves. Apparently, there is a small shop lot opposite the hotel (which was hard to recognize without any proper signage). Suggest that the checking in process to be improved further. Very happy with the room and facilities. The air con in the room was not very cold. Suggest to improve this too, lifts were also dirty and plastered with construction materials.

Reviewed May 30, 2018

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Hi Stewart, thank you for your feedback. We were pleased to read you liked the room and facilities. However, we were disappointed to read that you did not have a pleasant check-in experience. Please rest assured we have addressed this with the team to ensure we improve on this. Best regards, Allyse @ PLAY Residence The Wave Team

Responded June 26, 2018
Play Residence @ The Wave
9.6
Exceptional
Cheng from Singapore
Group
Stayed 2 nights in July 2018

Exceptional”

Farel was extremely helpful throughout our entire stay. We made an honest mistake of booking 2 rooms instead of 1, and he went out of the way to call up his superiors and even spoke to Agoda customer service which eventually refunded us back the charge for the extra room! Room was really spacious and clean and they basically have everything you need. The view from the master bed room was stunning, nothing much we could have asked for. It makes us feels like home. Only downside is that there are no Wifi available in the unit.

Reviewed July 19, 2018

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Thank you so much for your kind words, Cheng. We really appreciate you taking the time out to share your experience with us and we agree, Farel is truly a gem to have on our team! We count ourselves lucky for customers like you. Very Sorry regards the wifi service you needed all the way while staying here. So far we were not providing that service yet but we will review to improved every single things pointed. We look forward to have a visit from you again in the future! Best Regards PLAY Residence @ The Wave

Responded January 22, 2019
Play Residence @ The Wave
6.0
RAIZATUL from Malaysia
Family with young children
Stayed 1 night in October 2018

very bad service! Your management staff are very rude! ”

Managment office close at 10pm,and after 10pm he will never pickup the call for any problems about your guests.The way office boy spoke to guest very rude somemore.Checkout time nobody at office,after i call him,he ask me to put my room key at mailbox only n promise to bankin my deposit direct to my account.But until now i havent receive my deposit. What a bad service i got from play resident!! 👎🏻

Reviewed October 27, 2018

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Thank you very much for choosing Play Residence at The Wave as your preferred destination and for sharing your insights with us. Let me first sincerely apologize for your less than expected stay experience with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave

Responded May 23, 2019
Play Residence @ The Wave
8.4
Excellent
yasmin from Malaysia
Business traveler
2-Bedroom Executive Apartment
Stayed 7 nights in June 2019

Excellent”

It is a self-check in apartment. Near to every tourist attraction. Oh! and there are like 3 blocks of bubble tea shops next to the apartment (yeay!). The door are hard to lock/ unlock since your room key are welded to the access card. some tips: if you put the water bottle in the fridge (even without opening it), you still have to pay. overall it is a value for money.

Reviewed July 04, 2019

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10.0
Exceptional
ASMIDA from Malaysia
Group
2-Bedroom Executive Apartment
Stayed 1 night in September 2018

Perfect 5star”

Pros- everything is perfect i would ever suggest this hotel/service apartment for everyone. Would definitely be back with family. Love the design of units. The swimming pool is so nice.

Reviewed September 26, 2018

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Thank you very much for choosing Play Residence at The Wave as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave

Responded September 28, 2018
Play Residence @ The Wave
8.8
Excellent
Nahar from Malaysia
Family with teens
2-Bedroom Executive Apartment
Stayed 1 night in August 2020

Great !”

Crisp clean neat rooms, easy access to the room from the parking, hassle free check in checkout, minimizing the people interaction (less chance of spreading covid) yup real good service, basic amenities are provided.

Reviewed August 08, 2020

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8.0
Excellent
MOHAMAD from Malaysia
Family with young children
2-Bedroom Executive Apartment
Stayed 2 nights in March 2018

New hotel with great facilities”

Pro : Located near to city center & tourism attraction. Con : Small bathroom

Reviewed April 02, 2018

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Thank you very much for choosing Play Residence at The Wave Malacca as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave Malacca

Responded April 13, 2018
Play Residence @ The Wave
7.2
Very good
Mohd from Malaysia
Family with young children
Two-Bedroom Apartment
Stayed 1 night in September 2020

Spacious but not. ”

The unit have spacious space. For a living room, kitchen and masters. But, for second bed, not really suitable for adults/couple. And the bathroom, got water heater and all, great since i got a baby on the trip, but the toilet kinda tight. Am xxl in size thus the toilet is not really comfortable. The kitchen utensil provided, except scissor/knife. Got water heater and refrigerator. The terms and condition is lengthy, not visible through Agoda though. The check in&out process is quite simple. Living room is spacious, if you bring Toto, you can fit more adults as got air conditioning and fan in living room as well.

Reviewed September 11, 2020

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8.8
Excellent
julius from Malaysia
Family with young children
2-Bedroom Executive Apartment
Stayed 1 night in December 2018

Excellent”

Very clean and nice environment. Spacious and airy twin bedroom apt. Minor improvement is to have a curtain for shower area to minimise wet flooring. But as for the apartment parking, it would be helpful to have arrow signage, as ascending a long ramp and facing a flat wall, does not indicate to driver to make a sharp left turn. Likewise for descending ramp, being as narrow and prone to car scratches.

Reviewed December 26, 2018

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Thank you very much for choosing Play Residence at The Wave as your preferred destination and for sharing your insights with us. Let me first sincerely apologize for your less than expected stay experience with us. Your feedback is of utmost importance to us and rest assured we have taken note on it and will review it with the team for improvements to be made. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave

Responded December 28, 2018
Play Residence @ The Wave
8.0
Excellent
aidah from Malaysia
Family with young children
Two-Bedroom Apartment
Stayed 2 nights in October 2020

Recommended”

Nice place to stay in the Faith view..even that's my first time check in with the key out of the hotel,,but worth it because the house mostly complete like a home..feel very comfortable..the staff very soft spoken n fast response.. highly recommend n sure will come back..

Reviewed November 02, 2020

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3.6
Calvin from Singapore
Family with young children
Two-Bedroom Apartment
Stayed 2 nights in June 2018

Bad Experience stay”

When we reached the location/the building trying to check in for our room. There is no reception counter for The wave residence. Their reception counter was at another building which is opposite building across the road. Next when we where assigned to the room and we got our key and we check in, room was nice and high floor with nice city view. The TV channel was not able to see and try to search for other channel was showing no signal at all, not a normal TV channel that can watch. 3rd days morning before we checking out at 10am, we wanted to take shower before we leave Melaka to next destination. Guess what? All water from the tap and shower head was light green in colour (same like sugarcane water). So i when don't to the reception to inform them how come the water colour is like that? The unfriendly reception told me that they have no idea for that also? and next he told me he need to check with the main building tenant to fine out??no more staying here.

Reviewed June 07, 2018

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Dear Calvin, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, TV channel was not in service and experience dirty tap water during your last day stay. For the inconvenience, it caused, I am sorry. If you give us a chance to earn back your trust, I can assure you that TV channel will be in signal and the water is clean. I would be happy to make your reservation personally and and see to it that you enjoy the experience that so many of our guests have grown so fond of. All the best, Allyse, PLAY Residence The Wave Team

Responded June 26, 2018
Play Residence @ The Wave
8.8
Excellent
Jolene from Singapore
Family with young children
Two-Bedroom Apartment
Stayed 1 night in August 2018

Nice stay”

It’s pretty new apartment and quite convenient for everything. Downstairs hv mini mart and closed will late. Nearby have some nice restaurants. It’s around 10mins drive to Jonker walk. The renovation in the house is pretty suit our taste and we will recommend it to our friends.

Reviewed August 11, 2018

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Thank you very much for choosing Play Residence at The Wave as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave

Responded September 28, 2018
Play Residence @ The Wave
9.6
Exceptional
Mohd from Malaysia
Family with teens
Two-Bedroom Apartment
Stayed 2 nights in February 2019

Inspiring modern decor apartment”

The apartment interior design is so welcoming the minute you open the front door. The parking access card provided made the stay so much pleasant.

Reviewed April 27, 2019

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Thank you very much for choosing Play Residence at The Wave as your preferred destination and for sharing your insights with us. Your feedback is of utmost importance to us. With this said, we hope that you will continue choosing us as your hospitality partner for future retreats. Until then, best wishes. Thank you Regards, Play Residence at The Wave

Responded May 23, 2019
Play Residence @ The Wave
8.4
Excellent
Chee from Malaysia
Family with young children
Stayed 1 night in December 2018

Excellent”

Unit is quite nice and comfy, equipped with items that we would normally need, including kitchen stuff. This place is mostly great. Worth the money. One small thing to comment - found quite some small ants on the bed in the smaller bedroom, which is not good as I have a 7 month old baby sleeping with me. Other than that, everything else was great! Would recommend this to others too.

Reviewed January 05, 2019

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Dear Mr Chee, wow! Thank you so much for taking the time to leave this great review. We really appreciate you being our customer and helping to share the word about us. We’re here for you anytime. We will upgrade the cleanliness of our apartment for better service. Hope to see you again soonest. Have a good day sir. PLAY Residence @ The Wave

Responded January 18, 2019
Play Residence @ The Wave
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