Playa Palms Beach Hotel
Playa Palms Beach Hotel
Playa Palms Beach Hotel
Playa Palms Beach Hotel
Playa Palms Beach Hotel
Playa Palms Beach Hotel
Playa Palms Beach Hotel
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8.4

Excellent
/10
(10 reviews)See what guests said
Beach1
See map

8.8

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Quinta Avenida 230 m
3D Museum of Wonders 380 m
Nuestra Senora del Carmen Catholic Church 760 m
Parque Los Fundadores 780 m
Playa Punta Esmeralda 3.1 km
Rio Secreto 7.9 km
Nearby landmarks
Blue Parrot Bar 100 m
Alltournative 120 m
Siete Detalles 120 m
Artesanias La Catrina 150 m
Guayaberas Dexorden 160 m
Casa Kuxtal 160 m
Quinta Alegria Shopping Mall 160 m
5th Avenue (Avenida 5) 160 m
Phocea Riviera Maya 170 m
The Gym 190 m
Free Wi-Fi

Playa Palms Beach Hotel

1st Avenue Bis Between 12th and 14th North Streets, Playa del Carmen, Playa Del Carmen, Mexico, 77710 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Quinta Avenida
Within 230 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 730 meters to public transportation

  • Airport transfer

  • Private beach

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

Your dates are popular among travelersUsers are booking a place in Playa Del Carmen every 30 minutes on Agoda.com
Value for money8.0
Distance to city center1 km
Location rating8.8
Nearest airportCozumel International Airport (CZM)
Distance to airport19.4 km

Rooms available at Playa Palms Beach Hotel

Exceptional
Room comfort & quality
10.0
Studio Ocean View
...
  • Room size: 25 m²/269 ft²
  • Partial ocean view
  • 1 queen bed
Enter dates to see prices
1 bedroom Suite
...
  • Room size: 38 m²/409 ft²
  • Sea view
  • 2 double beds
Enter dates to see prices
Penthouse Apartment
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 double bed and 1 single b...
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Garden View Studio
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
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Ocean Front Family Suite
...
  • Room size: 67 m²/721 ft²
  • Balcony/terrace
  • 2 double beds & 1 queen bed
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Oceanfront Studio with Kitchenette
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 3 queen beds
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One Bedroom Apartment with Partial Sea View
...
  • Room size: 63 m²/678 ft²
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Family Room
...
  • Room size: 67 m²/721 ft²
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Penthouse
...
  • Room size: 62 m²/667 ft²
Enter dates to see prices
Studio with Partial Sea View
...
  • Room size: 51 m²/549 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Playa Palms Beach Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Playa Palms Beach Hotel?

Playa Palms Beach Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 115 MXN. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at Playa Palms Beach Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Playa Palms Beach Hotel has a car park on site, as well as additional parking nearby if the first car park is full.

Is breakfast offered at Playa Palms Beach Hotel?

Wake up to a great continental breakfast at Playa Palms Beach Hotel. Adults can enjoy breakfast offered with an additional charge of 97 MXN if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What is the smoking policy at Playa Palms Beach Hotel?

Playa Palms Beach Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Playa Palms Beach Hotel?

ADO International Bus Station is the closest train, metro, or bus station, about 720 m away from Playa Palms Beach Hotel.

What restaurants are nearby Playa Palms Beach Hotel?

Playa Palms Beach Hotel is located in Playa del Carmen, famous for good restaurants such as Off The Vine, Abolengo and Diablito Cha Cha Cha.

What popular shopping places are close to Playa Palms Beach Hotel?

Located in the Playa del Carmen area, Playa Palms Beach Hotel is close to great shopping choices like Galeria de Arte 5ta Avenida, Siete Detalles and Artesanias La Catrina.

What are popular attractions near Playa Palms Beach Hotel?

Guests at Playa Palms Beach Hotel can easily visit Nuestra Senora del Carmen Catholic Church, Quinta Avenida and 3D Museum of Wonders located in the Playa del Carmen area.

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Explore the neighborhood

Property ranking|Compared to 708 Playa Del Carmen properties
See all rankings
Room comfort score
10/10
Cleanliness score
8.8/10
Value for money score
8/10
Location score
8.8/10
Better than
99
%
of Playa Del Carmen properties
Better than
98
%
of Playa Del Carmen properties
Better than
97
%
of Playa Del Carmen properties
Better than
97
%
of Playa Del Carmen properties
Overall rating:

8.4

Excellent
10 reviews
Cleanliness
8.8
Facilities
7.8
Location
8.8
Read all reviews >
More about Playa Palms Beach Hotel

More about Playa Palms Beach Hotel

Well-placed in the beaches, nightlife, restaurants area of Playa Del Carmen city, Playa Palms Beach Hotel provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Alltournative, Siete Detalles, Artesanias La Catrina within close reach, visitors to the hotel will just love its location.

The facilities and services provided by Playa Palms Beach Hotel ensure a pleasant stay for guests. The hotel provides free Wi-Fi in all rooms, Wi-Fi in public areas, airport transfer, tours, laundry service to ensure our guests the greatest comfort.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers an excellent variety of recreational facilities, including private beach, outdoor pool, garden. Discover an engaging blend of professional service and a wide array of features at Playa Palms Beach Hotel.

Show less
Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

2 mentions

Beach

2 mentions

Languages spoken

  • English
  • Russian
  • Spanish

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Golf course [on-site]
  • Private beach
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Restaurants
  • Room service

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Airport transfer
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Microwave
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sofa
  • Soundproofing
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Continental
Location
1st Avenue Bis Between 12th and 14th North Streets, Playa del Carmen, Playa Del Carmen, Mexico, 77710
Excellent
Location

8.8

Airports

  • Cozumel International Airport (CZM)
    19.4 km
  • Cancún International Airport (CUN)
    50.2 km

Public transportation

  • ADO International Bus Station
    730 m

Hospital or clinic

  • Imagen Dental
    280 m

Shopping

  • Galeria de Arte 5ta Avenida
    260 m

Convenience store

  • OXXO
    1.1 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Quinta Avenida
    230 m
  • 3D Museum of Wonders
    380 m
  • Nuestra Senora del Carmen Catholic Church
    760 m
  • Parque Los Fundadores
    780 m
  • Playa Punta Esmeralda
    3.1 km
  • Rio Secreto
    7.9 km

Nearby landmarks

  • Blue Parrot Bar
    100 m
  • Alltournative
    120 m
  • Siete Detalles
    120 m
  • Artesanias La Catrina
    150 m
  • Guayaberas Dexorden
    160 m
  • Casa Kuxtal
    160 m
  • Quinta Alegria Shopping Mall
    160 m
  • 5th Avenue (Avenida 5)
    160 m
  • Phocea Riviera Maya
    170 m
  • The Gym
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until

Getting around

  • Airport transfer fee115 MXN
  • Distance from city center1 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)97 MXN
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of rooms 39
  • Room voltage110
  • Year property opened2000
  • Most recent renovation2008

Reviews of Playa Palms Beach Hotel from real guests

Provided by verified guests of Agoda
8.4
/
10
Excellent
Cleanliness8.8
Facilities7.8
Location8.8
Room comfort and quality10.0
Service8.4
Value for money8.0
High score for Playa Del Carmen
Rating
9+ Exceptional (7)
8-9 Excellent (1)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (3)
Jun - Aug (3)
Sep - Nov (2)
Dec - Feb (1)
Don't miss out!Users are booking a place in Playa Del Carmen every 30 minutes on Agoda.com
All guests (10)
All languages

Show reviews that mention 

Showing 9 verified guest comments
9.6
Exceptional
Martina from Switzerland
Couple
Studio Ocean View
Stayed 4 nights in December 2016

Great accomodation right on the beach and town.”

Amazing staff and spacious charming rooms with beautiful balconies. Fantastic beach bistro and restaurants nearby.

Reviewed December 25, 2016

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10.0
Exceptional
Eric from United States
Couple
Garden View Studio
Stayed 1 night in September 2016

Paradise at Playa del Carmin”

Beautiful room and grounds in best location. Reasonable price for fantastic service.

Reviewed September 21, 2016

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8.7
Excellent
Mert from Turkey
Couple
Studio Ocean View
Stayed 3 nights in March 2013

Beautiful hotel with quiet comfortable room.”

Beach, Quiet room and Friendly staff

Breakfast was not great, they don't have their own bar or restaurant therefore they are using the neighbour hotel's restaurant which is ok.

Reviewed March 17, 2013

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10.0
Exceptional
barbara from Italy
Group
Studio Ocean View
Stayed 3 nights in June 2012

Beautiful hotel on the beach with lovely sea view”

location, sea view, spacious rooms tastefully decorated

Loved everything about this place. It was my 5th time in Playa and I stayed in very nice boutique hotels before but this exceeded all my expectations. Location couldn't be better: just off the quinta avenida on the beach side.. all the rooms have spacious terraces with tables and hammocks which wee great for chilling out in the evening.. the rooms on the beach front are slightly more expensive but they have better sea view than the ones on the back.. it was my sister's birthday and when they heard about this they arranged a nice cake and they decorated the room with baloons and flowers.. a lovely touch! staff were extremely polite and friendly and this is one of the few hotel in playa which has a pool right on the beach which was very welcome during those days when the sea was a bit rough.. overall it was great value for money and I will definitely reccomend it to all my friends and family..

Reviewed June 15, 2012

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5.7
Anja from United States
Couple
Studio Ocean View
Stayed 4 nights in April 2012

Good service, okay location”

service

whole the windows were helpful, there are a number of dance clubs around the corner with music blaring until 8am. the air conditioning barely worked in room 310. the beach is nice, but you cant get in the water as dozens of boats are mored out front. room okay, matress very firm, no restaurant,and continental breakfast was poor, but the restuarant two doors down was excelent. staff were all great!

Reviewed April 11, 2012

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9.7
Exceptional
Andres from Argentina
Couple
Studio Ocean View
Stayed 6 nights in April 2012

Hotel boutique bien ubicado, con buen gusto su dis”

Atencion del personal, cercania a la playa, habitacion decorada con muy buen gusto.

Excelente atencion del personal, muy dispuestos a la hora de atender al cliente,muy buena limpieza, comoda cocina para cosas rapidas, muy cerca de la playa y de la 5ta. avenida. Muy interesante para manejarse caminando. A pesar del ruido de los boliches, las ventanas muy hermeticas aislaban lo suficiente para dormir tranquilos.

Reviewed May 05, 2012

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9.2
Exceptional
patrick from France
Couple
Garden View Studio
Stayed 9 nights in July 2019

Etape intime et rafraichissante”

petit hôtel sur la plage, proche de tout mais à l'abri du brouhaha des bars et de la rue. Les chambres qui donnent sur la piscine et les cocotiers du jardin sont confortables, propres et bien équipées (frigidaire, kitchenette, nespresso...). Petit déjeuner basique servi dans les chambres ou sur la terrasse de chaque chambre. Personnel charmant et réactif. la piscine très propres et particulièrement appréciée en période de sargasses abondantes sur la plage.

Reviewed July 16, 2019

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9.2
Exceptional
Oliver from Switzerland
Couple
Garden View Studio
Stayed 4 nights in November 2019

Schönes Hotel an einem verdrecktem Strand”

- Lage top ( sehr zentral) - Essen Top - Personal Top - Strand ( Meer war dunkel braun, geruch von Kanalisation), wobei es nicht schlimm war , da man 200-400 meter nach rechts läuft das Meer schöner wird. Kann man nur empfehlen 👍🏽👍🏽👍🏽

Reviewed November 15, 2019

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9.3
Exceptional
SHINGO from Japan
Solo traveler
Studio Ocean View
Stayed 4 nights in August 2013

雨季の滞在で残念でした”

ロケーション、スタッフの対応

4泊しましたが、滞在時間のうち晴れてたのは30%くらいでした。 ロケーションは悪くないのですが、近くのビーチバーの騒音が朝方(特に土曜日)まで聞こえ残念でした。部屋は十分な広さがあり清潔さも問題なかったです。部屋に持ってきてくれる朝食のクロワッサンが美味でした。またフロントスタッフはとてもフレンドリーでこちらの要望、質問に対応してくれました。 滞在中、かなりの時間雨に降られてしまいました。晴天だったら素晴らしい滞在になったと思います。

Reviewed September 25, 2013

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