Plaza Curacao Hotel & Casino
Classic King Bed Plaza Curacao Hotel & Casino
Lobby Plaza Curacao Hotel & Casino
Swimming pool Plaza Curacao Hotel & Casino
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7.0
Very good
/10
(46 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location
Parking
Available
3-star Hotel
Free Wi-Fi

Plaza Curacao Hotel & Casino

Plaza Piar ZN, Curacao, Pietermaai, Willemstad, Curacao - See map
"Love the staff, I wish there's more to do at the Hotel for the kids."
Junieke - February 8, 2016
Good comfort
6.6 room quality and comfort
Good cleanliness
6.4 rating for cleanliness
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Bar

  • Poolside bar

  • Casino

Value for money6.7
Location rating9.3

Rooms available at Plaza Curacao Hotel & Casino

Superior King Room with balcony
Superior King Room with balcony
...
  • Room size: 32 m²/344 ft²
  • 1 super king bed
Enter dates to see prices
Double Room with 2 Double Beds
Double Room with 2 Double Beds
...
  • Room size: 32 m²/344 ft²
  • 2 double beds
Enter dates to see prices
King Room
King Room
...
  • Room size: 32 m²/344 ft²
  • 1 super king bed
Enter dates to see prices
Classic Double Bed
Classic Double Bed
...
  • Non-smoking
  • Shower
  • 2 double beds
Enter dates to see prices
Classic King Bed
Classic King Bed
...
  • Shower
  • 1 king bed
Enter dates to see prices
Room Assigned on Arrival
Room Assigned on Arrival
...
    Enter dates to see prices
    Superior Room, 1 King Bed, Ocean View
    Superior Room, 1 King Bed, Ocean View
    ...
      Enter dates to see prices
      Junior Suite
      Junior Suite
      ...
        Enter dates to see prices
        room
        room
        ...
          Enter dates to see prices
          Superior Room
          Superior Room
          ...
            Enter dates to see prices
            Property ranking|Compared to 641 Willemstad properties
            See all rankings
            Value for money score
            6.7/10
            Location score
            9.4/10
            Service score
            6.4/10
            Cleanliness score
            6.4/10
            Better than
            99
            %
            of Willemstad properties
            Better than
            99
            %
            of Willemstad properties
            Better than
            99
            %
            of Willemstad properties
            Better than
            99
            %
            of Willemstad properties
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            More about Plaza Curacao Hotel & Casino

            More about Plaza Curacao Hotel & Casino

            Description

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            Most talked about facilities

            Swimming Pool
            3 mentions
            View
            3 mentions
            Breakfast
            1 mention

            What they offer

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            Property's guest policies

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            Some helpful facts

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            Reviews of Plaza Curacao Hotel & Casino from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (46)Booking.com Reviews (7)
            7.0
            /
            10
            Cleanliness6.4
            Location9.3
            Room comfort and quality6.6
            Service6.4
            Value for money6.7
            High score for Willemstad
            Rating
            9+ Exceptional (4)
            8-9 Excellent (9)
            7-8 Very Good (10)
            6-7 Good (10)
            <6 Below Expectation (13)
            Time of the year
            Mar - May (14)
            Jun - Aug (3)
            Sep - Nov (4)
            Dec - Feb (25)
            All guests (46)
            All room types
            All languages
            Showing 46 verified guest comments
            123
            9.0
            Exceptional
            Junieke from Saint Martin (France)
            Family with young children
            King Room
            Stayed 2 nights in February 2016

            Quite yet comfortable ✨”

            Customer Service - Clean - Home away from Home

            Love the staff, I wish there's more to do at the Hotel for the kids...

            Reviewed February 08, 2016
            6.7
            Good
            Raymond from United States
            Family with teens
            Classic Double Bed
            Stayed 9 nights in December 2015

            Overall the stay was okay.”

            Location location location. Easy access to everything in Punda and Othrobanda

            Bathrooms floor was dirty and the room had a mildew smell. Great towel Service and a great view. Wifi was limiting and no frig in room. King size beds was great. The casino was a smoke filled room but that is we're the ice machine was located. With no frig in he room I had to go to the casino daily ( Yuk) Tiny gym but great access for a morning run. I ran from the hotel to mondo beach total of 6 miles. I feel good about giving a rating of 7 out of ten

            Reviewed January 04, 2016
            4.0
            Donald from United Kingdom
            Business traveler
            Classic King Bed
            Stayed 1 night in January 2015

            Plaza Curacao”

            only the location

            Very inefficient check-in - each person or groups was taking around twenty minutes, and I queued for over an hour before my turn. Three people were there but instead of working separately they all flitted in and out of the one check-in being attended to. Very lackadaisical. When my turn came they could not find the Agoda booking. I gave them a a credit card because I needed the room and I'm not sure to the present time whether I've now paid twice or not. The room and bed were clean but long overdue a refurbishment with lots of visible wear an tear and an old CRT TV for which the remote didn't work. Wifi is advertised but there wasn't any. The place needs a huge refurb and new management.

            Reviewed January 08, 2015
            7.3
            Very good
            jhangiani from India
            Solo traveler
            Classic King Bed
            Stayed 2 nights in September 2013

            Good experience”

            location service
            Reviewed August 18, 2014
            7.0
            Very good
            Guillermo from Venezuela
            Solo traveler
            Classic King Bed
            Stayed 1 night in October 2013

            excellent location for shopping, restaurants”

            location at downtown

            A quite hotel in the center of the city, excellent location for restaurant and shopping

            Reviewed October 22, 2013
            8.7
            Excellent
            Edward from Aruba
            Couple
            Stayed 4 nights in August 2013

            Great value for the price offered by Agoda”

            Location, price-quality and awesome staff on-duty
            Reviewed September 05, 2013
            6.3
            Good
            Mariam from United States
            Group
            Stayed 2 nights in March 2013

            great view, not so great staff”

            location, view, pool

            it was good, the view was great, the room was big enough, the sheets were not clean though, and the staff was slow and not very helpful

            Reviewed April 05, 2013
            5.0
            Stacy from Australia
            Solo traveler
            Stayed 7 nights in March 2013

            Nice location”

            Location, pool, comfortable bed

            This hotel has fallen into disrepair and unfortunately has staff who are not interested in customer service or even doing an adequate job. It's a convenient place to stay but avoid the frustration of very poor service by eating all meals elsewhere. The pool is nice.

            Reviewed April 05, 2013
            4.3
            Liang from Malaysia
            Solo traveler
            Stayed 6 nights in March 2013

            Excellent location, needs work”

            Very well located hotel, place has a lot of potential if done up nicely
            Reviewed April 05, 2013
            5.0
            Charles from United States
            Solo traveler
            Stayed 7 nights in March 2013

            The absolute best city location”

            Location, swimming pool and the GYM

            Great as it was my fith time. Your agency made it the best because they did noy try to nickle and dime me at check in and check out.

            Reviewed April 04, 2013
            7.7
            Very good
            David from United States
            Solo traveler
            Stayed 7 nights in January 2013

            It was overall a pleasant stay”

            location, view, food from casino
            Reviewed April 02, 2013
            3.7
            Nikki from Canada
            Couple
            Stayed 7 nights in March 2013

            Great Location, Terrible Room!”

            Great location for sightseeing, lots of great restaurants nearby, nice lobby

            My husband and I stayed at the Plaza Curacao for our honeymoon after our travel agent was unable to book the hotel we wanted. The location was fantastic but the room was terrible. We requested a King bed but was given two very small and uncomfortable doubles. The room was dirty (stained bedding, stained curtains, stained towels, bathroom tub not clean, etc) and the hallway ceiling was all torn apart and leaking. The view from the large windows was superb, looking over both the sea and the city. The staff at the front desk was friendly and helpful when we had questions. Good enough hotel for a night or two but definitely not a good honeymoon hotel.

            Reviewed March 22, 2013
            6.0
            Bjorn from Norway
            Couple
            Stayed 4 nights in February 2013

            Location: Great. The rest: Average”

            Good location, nice view

            Your typical old hotel gone a bit stale. That said, we could see with our own eyes every day that there were carpenters, electricians and others working on improving a large number of rooms along our hallway, so things may be improving. What COULD be fixed immediately is the service level at the hotel. No one working there seems to know how to smile, and when you show up at the reception, the big woman sitting on the chair there had better not be alone, because she will not voluntarily get up and be of any use to you. The pool is fine and there are great views from several spots on top of the old brick wall that the hotel is built into.

            Reviewed March 10, 2013
            7.3
            Very good
            Ramia from Sweden
            Couple
            Stayed 3 nights in March 2013

            Great Location”

            Great Location

            We staid here in 3 nights and the location was great. In the mittle of everything. Siffle bus for 3 dollar round trip to the Beach. 15 dollar for a great breakfast. The rooms are little old but it was ok. The staff around the pool area and the breakfast was really kindly but the staff in the reception could be better. Never smiled and it took to long time to get the roomkey.

            Reviewed March 10, 2013
            6.3
            Good
            Francisco from United States
            Family with young children
            Stayed 1 night in March 2013

            No the best hotel”

            They have beds

            It is a good hotel to spend one night. The services wasn't the best.

            Reviewed March 07, 2013
            7.7
            Very good
            SHENGYE from China
            Solo traveler
            Stayed 5 nights in February 2013

            great location”

            location

            the hotel has a great location on the island. I was arranged in a sea view room, breath-taking view!!! when you are on the island, you have to be very pacient when check-in, and most of the other things, since it is a carribean life style, everything is very slow. the hotel is old, but not too bad, at least it is clean and covered with wifi.

            Reviewed February 28, 2013
            7.3
            Very good
            Miguel from Belize
            Couple
            Stayed 1 night in February 2013

            Excellent Service and perfect location”

            Room Size, Quiet environment, Super cheap rates if booked online. Multilingual service.

            Getting a standard room means u would get a room anywhere between the 3rd floor to 14th floor. The first night I got the 14th floor standard room...new, superb view, large room size and large tables....very spacious. A few nights later I was given a room on 3rd floor. View was ok, but room was about half the size of the 14th floor standard room, and seemed older. So, if possible ask to reserve rooms on the 13th or 14th floors if available.

            Reviewed February 24, 2013
            8.0
            Excellent
            marylou from United States
            Couple
            Stayed 10 nights in February 2013

            great location to be in the city,”

            hotel is clean, with old world charm, lobby is open, therefore, no air conditioning, but that is the beauty of it

            hotel recently bought and renovations have begun, but we did not see any in the room. they are clean and adequate for the money. a beautiful pool with a view of the ocean, and they shuttled us to the beach for a small fee. The location is within walking distance of outdoor restuarants, and many of them, which is what we like, so as we have many options, as compared to resorts, where u have to eat all your meals there

            Reviewed February 24, 2013
            6.7
            Good
            carlos from Brazil
            Solo traveler
            Stayed 9 nights in February 2013

            Plaza Curacao Hotel & Casino”

            Very good

            we had problems with towels and carpets, but overall it was a good stay, very well located hotel, lovely views, well located, and like in the future Do not take the breakfast room at the hotel because we did grocery shopping. Another item to be spoken, late check out was more expensive than the value of the daily, in our case, six hours more costing $.

            Reviewed February 20, 2013
            7.0
            Very good
            Gordon from United States
            Couple
            Stayed 2 nights in February 2013

            Great Location-”

            Great central location, wonderful views from the seldom open bar, nice pool area

            Nobody uses the pool and it's great. The hotel is in need of some care - like the pool chairs could be re-stretched so they would be more comfortable, but they pass. go to the pool and spend the morning. The bar is seldom open. Friday night they had great live music and happy hour. Wonderful views from the bar area which is on top of the old fort wall.

            Reviewed February 20, 2013
            123

            Reviews of Plaza Curacao Hotel & Casino from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (46)Booking.com Reviews (7)
            7.0
            /
            10
            Cleanliness6.4
            Location9.3
            Room comfort and quality6.6
            Service6.4
            Value for money6.7
            High score for Willemstad
            Rating
            9+ Exceptional (4)
            8-9 Excellent (9)
            7-8 Very Good (10)
            6-7 Good (10)
            <6 Below Expectation (13)
            Time of the year
            Mar - May (14)
            Jun - Aug (3)
            Sep - Nov (4)
            Dec - Feb (25)
            All guests (46)
            All room types
            All languages
            Showing 46 verified guest comments
            123
            9.0
            Exceptional
            Junieke from Saint Martin (France)
            Family with young children
            King Room
            Stayed 2 nights in February 2016

            Quite yet comfortable ✨”

            Customer Service - Clean - Home away from Home

            Love the staff, I wish there's more to do at the Hotel for the kids...

            Reviewed February 08, 2016
            6.7
            Good
            Raymond from United States
            Family with teens
            Classic Double Bed
            Stayed 9 nights in December 2015

            Overall the stay was okay.”

            Location location location. Easy access to everything in Punda and Othrobanda

            Bathrooms floor was dirty and the room had a mildew smell. Great towel Service and a great view. Wifi was limiting and no frig in room. King size beds was great. The casino was a smoke filled room but that is we're the ice machine was located. With no frig in he room I had to go to the casino daily ( Yuk) Tiny gym but great access for a morning run. I ran from the hotel to mondo beach total of 6 miles. I feel good about giving a rating of 7 out of ten

            Reviewed January 04, 2016
            4.0
            Donald from United Kingdom
            Business traveler
            Classic King Bed
            Stayed 1 night in January 2015

            Plaza Curacao”

            only the location

            Very inefficient check-in - each person or groups was taking around twenty minutes, and I queued for over an hour before my turn. Three people were there but instead of working separately they all flitted in and out of the one check-in being attended to. Very lackadaisical. When my turn came they could not find the Agoda booking. I gave them a a credit card because I needed the room and I'm not sure to the present time whether I've now paid twice or not. The room and bed were clean but long overdue a refurbishment with lots of visible wear an tear and an old CRT TV for which the remote didn't work. Wifi is advertised but there wasn't any. The place needs a huge refurb and new management.

            Reviewed January 08, 2015
            7.3
            Very good
            jhangiani from India
            Solo traveler
            Classic King Bed
            Stayed 2 nights in September 2013

            Good experience”

            location service
            Reviewed August 18, 2014
            7.0
            Very good
            Guillermo from Venezuela
            Solo traveler
            Classic King Bed
            Stayed 1 night in October 2013

            excellent location for shopping, restaurants”

            location at downtown

            A quite hotel in the center of the city, excellent location for restaurant and shopping

            Reviewed October 22, 2013
            8.7
            Excellent
            Edward from Aruba
            Couple
            Stayed 4 nights in August 2013

            Great value for the price offered by Agoda”

            Location, price-quality and awesome staff on-duty
            Reviewed September 05, 2013
            6.3
            Good
            Mariam from United States
            Group
            Stayed 2 nights in March 2013

            great view, not so great staff”

            location, view, pool

            it was good, the view was great, the room was big enough, the sheets were not clean though, and the staff was slow and not very helpful

            Reviewed April 05, 2013
            5.0
            Stacy from Australia
            Solo traveler
            Stayed 7 nights in March 2013

            Nice location”

            Location, pool, comfortable bed

            This hotel has fallen into disrepair and unfortunately has staff who are not interested in customer service or even doing an adequate job. It's a convenient place to stay but avoid the frustration of very poor service by eating all meals elsewhere. The pool is nice.

            Reviewed April 05, 2013
            4.3
            Liang from Malaysia
            Solo traveler
            Stayed 6 nights in March 2013

            Excellent location, needs work”

            Very well located hotel, place has a lot of potential if done up nicely
            Reviewed April 05, 2013
            5.0
            Charles from United States
            Solo traveler
            Stayed 7 nights in March 2013

            The absolute best city location”

            Location, swimming pool and the GYM

            Great as it was my fith time. Your agency made it the best because they did noy try to nickle and dime me at check in and check out.

            Reviewed April 04, 2013
            7.7
            Very good
            David from United States
            Solo traveler
            Stayed 7 nights in January 2013

            It was overall a pleasant stay”

            location, view, food from casino
            Reviewed April 02, 2013
            3.7
            Nikki from Canada
            Couple
            Stayed 7 nights in March 2013

            Great Location, Terrible Room!”

            Great location for sightseeing, lots of great restaurants nearby, nice lobby

            My husband and I stayed at the Plaza Curacao for our honeymoon after our travel agent was unable to book the hotel we wanted. The location was fantastic but the room was terrible. We requested a King bed but was given two very small and uncomfortable doubles. The room was dirty (stained bedding, stained curtains, stained towels, bathroom tub not clean, etc) and the hallway ceiling was all torn apart and leaking. The view from the large windows was superb, looking over both the sea and the city. The staff at the front desk was friendly and helpful when we had questions. Good enough hotel for a night or two but definitely not a good honeymoon hotel.

            Reviewed March 22, 2013
            6.0
            Bjorn from Norway
            Couple
            Stayed 4 nights in February 2013

            Location: Great. The rest: Average”

            Good location, nice view

            Your typical old hotel gone a bit stale. That said, we could see with our own eyes every day that there were carpenters, electricians and others working on improving a large number of rooms along our hallway, so things may be improving. What COULD be fixed immediately is the service level at the hotel. No one working there seems to know how to smile, and when you show up at the reception, the big woman sitting on the chair there had better not be alone, because she will not voluntarily get up and be of any use to you. The pool is fine and there are great views from several spots on top of the old brick wall that the hotel is built into.

            Reviewed March 10, 2013
            7.3
            Very good
            Ramia from Sweden
            Couple
            Stayed 3 nights in March 2013

            Great Location”

            Great Location

            We staid here in 3 nights and the location was great. In the mittle of everything. Siffle bus for 3 dollar round trip to the Beach. 15 dollar for a great breakfast. The rooms are little old but it was ok. The staff around the pool area and the breakfast was really kindly but the staff in the reception could be better. Never smiled and it took to long time to get the roomkey.

            Reviewed March 10, 2013
            6.3
            Good
            Francisco from United States
            Family with young children
            Stayed 1 night in March 2013

            No the best hotel”

            They have beds

            It is a good hotel to spend one night. The services wasn't the best.

            Reviewed March 07, 2013
            7.7
            Very good
            SHENGYE from China
            Solo traveler
            Stayed 5 nights in February 2013

            great location”

            location

            the hotel has a great location on the island. I was arranged in a sea view room, breath-taking view!!! when you are on the island, you have to be very pacient when check-in, and most of the other things, since it is a carribean life style, everything is very slow. the hotel is old, but not too bad, at least it is clean and covered with wifi.

            Reviewed February 28, 2013
            7.3
            Very good
            Miguel from Belize
            Couple
            Stayed 1 night in February 2013

            Excellent Service and perfect location”

            Room Size, Quiet environment, Super cheap rates if booked online. Multilingual service.

            Getting a standard room means u would get a room anywhere between the 3rd floor to 14th floor. The first night I got the 14th floor standard room...new, superb view, large room size and large tables....very spacious. A few nights later I was given a room on 3rd floor. View was ok, but room was about half the size of the 14th floor standard room, and seemed older. So, if possible ask to reserve rooms on the 13th or 14th floors if available.

            Reviewed February 24, 2013
            8.0
            Excellent
            marylou from United States
            Couple
            Stayed 10 nights in February 2013

            great location to be in the city,”

            hotel is clean, with old world charm, lobby is open, therefore, no air conditioning, but that is the beauty of it

            hotel recently bought and renovations have begun, but we did not see any in the room. they are clean and adequate for the money. a beautiful pool with a view of the ocean, and they shuttled us to the beach for a small fee. The location is within walking distance of outdoor restuarants, and many of them, which is what we like, so as we have many options, as compared to resorts, where u have to eat all your meals there

            Reviewed February 24, 2013
            6.7
            Good
            carlos from Brazil
            Solo traveler
            Stayed 9 nights in February 2013

            Plaza Curacao Hotel & Casino”

            Very good

            we had problems with towels and carpets, but overall it was a good stay, very well located hotel, lovely views, well located, and like in the future Do not take the breakfast room at the hotel because we did grocery shopping. Another item to be spoken, late check out was more expensive than the value of the daily, in our case, six hours more costing $.

            Reviewed February 20, 2013
            7.0
            Very good
            Gordon from United States
            Couple
            Stayed 2 nights in February 2013

            Great Location-”

            Great central location, wonderful views from the seldom open bar, nice pool area

            Nobody uses the pool and it's great. The hotel is in need of some care - like the pool chairs could be re-stretched so they would be more comfortable, but they pass. go to the pool and spend the morning. The bar is seldom open. Friday night they had great live music and happy hour. Wonderful views from the bar area which is on top of the old fort wall.

            Reviewed February 20, 2013
            123
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