"Excellent Stay thank you to all the staff in Plaza on the River Got early checkin Staff was always available for any any assistance Thank you"
Abdul - April 7, 2019
Location rating score
This is a great hotel to stay if you are visiting central London.
Carlos | July 25, 2019
Excellent location between Vauxhall and Waterloo tube stations.
James | March 21, 2019
Area is mostly residential.
Carlos | July 25, 2019
Views are amazing!
Carlos | July 25, 2019
Nice & quiet.
Carlos | July 25, 2019
600 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.1|
|Nearest airport||London City Airport (LCY)|
|Distance to airport||11.9 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
A stay at Plaza on the River Club and Residence also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Plaza on the River Club and Residence has a car park available for guests. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the serviced apartment. If you're looking for an easy way to get around London with private transportation, the serviced apartment can arrange both taxis or car rental.
Plaza on the River Club and Residence does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Excellent location, reasonable room size, amazing room amenities."
June 17, 2019
"Guest service & room service team was quick and efficient."
December 6, 2019
"The place is clean, nice, has a great view on the river."
September 12, 2018
If what you're looking for is a conveniently located hotel in London, look no further than Plaza on the River Club and Residence. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Millbank Tower, Altitude 360, and Newport Street Gallery give to this hotel a special charm.
Plaza on the River Club and Residence also offers many facilities to enrich your stay in London. To name a few of the hotel's facilities, there are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, and grocery deliveries.
Experience high quality room facilities during your stay here. Some rooms include LCD/plasma screen television, additional bathroom, carpeting, complimentary instant coffee, and complimentary tea, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy an invigorating workout or a dip in the indoor swimming pool. The heated indoor pool features natural daylight and measures 12 metres by 2.5 metres (1.2 metres deep). Whatever your purpose of visit, Plaza on the River Club and Residence is an excellent choice for your stay in London.
"Well Connected with public transportation system ( pus and u..."
June 17, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Plaza on the River Club and Residence
Show reviews that mention
very spacious with welcoming staff”
Excellent Stay thank you to all the staff in Plaza on the River Got early checkin Staff was always available for any any assistance Thank you
Amazing room and view”
We were here on our honeymoon - and they sure treated us right-it was the most beautiful room ever! Huge room fully automated -with a balcony terrace and views of parliament and the London eye! Couldn’t ask for anything better
Without a doubt the best place we have ever stayed in London. Every member of staff were incredibly accommodating, professional and friendly, especially Giovanni (front of house) who upgraded us to a riverview suite because there were no suites ready when we first arrived (which was 9am). He took our moble number and called when the suite was available, outstanding service, can't wait to go back.
Dear Carol, Thank you very much for taking to time sharing your feedback about your stay at Plaza on the River. I am gad to hear that our team could assist you and accommodate your early arrival Kind regard, Gabriella Kolber Front of House Manager
Hi, I recommend this place to most of travelers. You will have to walk to the Vauxhall station for few minutes then you have all London under your reach. The place is clean, nice, has a great view on the river. The studio I had has a washing machine, dish washer, kitchenette, microwave and oven. It is spacious and the staff is friendly.
Thank you for your kind feedback and recommendations. We look forward welcoming you soon again. Kind regards, Gabriella Kolber Front of House Manager
Best View to River Thames”
Super good hotel, my view is river thames and the room is big, love the bathroom, clean & bigger. love it! good location, 5 minute walk to Big Ben
Thank you Marcia for your feedback and we are glad to hear that you had a good stay. Kind regards, the Guest Relations Team
Great view & property”
This is a great hotel to stay if you are visiting central London. Closest station is about 10 minutes away. Area is mostly residential. Nice & quiet. Views are amazing!
Excellent location between Vauxhall and Waterloo tube stations. On the Thames River across from parliament.
Slightly upscaled version of the 4* in the same building...”
Shares the same space with the 4* Park Plaza meaning you get an upgraded room with a view but otherwise the same amenities as the other hotel, meaning the gym and especially the breakfast were not 5-star quality. The room was nice and modern with an excellent bed. The breakfast room was crowded with a quality average for a 4-star offering. With the current setup, you might save the extra cost by booking at the Park Plaza instead.
Looks like a 4-5 star, actual stay a 2”
Pros for this hotel is it's beautiful . Located right on the river with city views. The best rooms are higher up with river view. Very hip modern nice bar. They offer an executive breakfast for 25 pounds per person which is not worth it! Hotel is ok located as for site seeing, had to use the tube to go everywhere. The major cons abd why I wouldn't return, the housecleaning was awful. They never replaced dishes such as coffee mugs or wine glasses. They just rinsed them and placed them back which still appeared with residue. Towels left on the ground for replacement were refolded as new. Trash left for disposal was just left. Toilet paper and Kleenex went empty with no replacement left, had to callti get more. Sheets were never changed. Bed just remade over 4 days. Counters and floor barely wiped down if at all. At the end of my stay I spoke with a manager I believe Kristina , whose. Response was sorry to hear have a good day. .
Dear Tera, thank you for your detailed feedback I am sorry to hear that our level of service fall short with the housekeeping team. I have passed on your feedback to our new Executive Housekeeping Manager to review and take the necessary actions immediately. Kind regards, Gabriella Kolber Front of House Manager
Room Preparations from my arrival”
I was disappointed that the room was not set up to accommodate are needs. Booked for three adults so the couch bed would be required, but no linen was initially provided. What made things worse is that I didn't realize it until 2300. Oh yeah, the other shortfall was only two bath towels were provided. Using a hand towel wasn't fun. As I said from the beginning, the room should have been prepped to accommodate three adults as reserved for.
Thank you Manuel for sharing your review with us and please accept my apologies for the inconvenience caused. I have forwarded your feedback to the relevant departments. Kind regards, Gabriella Kolber Front of House Manager
EVERYTHING WAS GOOD! PERFECT FOR MY STAY AT LONDON! ******/******
Dear YT, Thank you for such a lovely feedback regarding your booking. I am happy to see that you enjoyed your stay and the staff was friendly and helpful Kind regards, Gabriella Kolber Front of House Manager
Stay at the Plaza on the River Club”
The stay was very comfortable, made more so through the friendly, helpful and nice behaviour of the hotel staff. Very spacious rooms with great facilities. Worth stay with family.
Dear Sanjay, Thank you for your great feedback and I am glad to hear that you have enjoyed you stay and found our staff members friendly. We look forward welcoming you back soon. Kind regards, Gabriella Kolber Front of House Manager
Recommended place ”
Excellent location, reasonable room size, amazing room amenities. Well Connected with public transportation system ( pus and underground station). All the staff members were nice and professional Except for the staff in the reception. Although I was the only guest during the check in and out, the blunt way of treatment was the only negative point in the hotel.
First time in London”
This hotel has three overwhelming plusses: view, location, and staff. The view of Parliament and the Thames is outstanding. The location is convenient to bus stops or walking to sights along with a range of pubs and restaurants. The staff was particularly pleasant, helpful, and informative. While the room was small it was spectacular with the latest amenities. We would stay here again.
Lovely apartment ”
I have stayed before at this hotel before booking direct with the hotel but this time i used Agoda. The apartment was very nice but not as good. I was told it was because I did not book direct, breakfast was ok but nothing special. Would stay again if I booked direct.
Dear Dawn, Thank you for loyalty and I am glad to hear that you are willing to return to our hotel. We look forward welcoming you booking directly or through any other channel. Kind regards, Gabriella Kolber Front of House Manager
Stayed here Mid Jan 2010. Amazing hotel. WIll definately go back. This place is not to be missed. Stayed in a riverview suite with balcony. definately worth the extra money. Love it. You will not be disappointed.
Dear Aidan, Thank you for your positive comment and I am ad to hear that you had a good stay Kind regards, Gabriella Kolber Front of House Manager
A short walk to London eyes and aquarium.
Nice location and facilities, good for the price
Dear Minji, Thank you for sharing your great feedback. We look forward welcoming you back soon. Kind regards Gabriella Kolber
Fantastic location, great views up and down the Thames. Suite was perfect and had everything. Would definitely book again.
Comfortable in London”
It was a short stay, but the staff were very attentive and professional
Dear Karl, Thank you for your caring comments and I would be happy to welcome you back. kind regards, Gabriella Kolber Front of House Manager