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Plaza Premium Lounge (Wellness Spa - KLIA) - Private Suite
Sepang / Kuala Lumpur International Airport, Kuala Lumpur, Malaysia - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sepang / Kuala Lumpur International Airport part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
Highlights
Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Bar
Restaurants
Wi-Fi in public areas
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Exceptional”
There are 2 Plaza Premium Lounges, in separate building at KLIA and I had booked at the wrong one. That wasn't clear when I booked thru Agoda. However the staff on the ground were excellent and transferred the booking without problems.
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
location & staff is excellent”
will come back
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Awesome place and staff”
I am happy with the service and the place. I stayed for one night during my transit at the airport. The only problem with this place is that you cannot lock the door. The staff will explain to you when you are checking in. They should at least mention this issue in the description of the hotel in Agoda. For a solo travel male like me is fine. However, for a solo travel female might be a concern. However, the place is clean, quiet, and comfortable for a transit passenger.
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Convenient”
The place is convenient for a long layover when you can't leave the airport. It has great facilities and helpful staff.
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Its good for transit from oversea”
Pricey for transit stay but location accepted.
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Tiny room with recliner chair. ”
Spend a night on the recliner chair for my morning flight connection. To be expected, tiny cubicle size with sliding door. Good for solo traveler only. Even thou the door doesn’t lock I feel quite safe. Note: common showers room n dining is in premier lounge not included need extra money. One staff was not very helpful a guy, the lady was nice and recommended I use my master world member benefits so it was free for me to use the lounge facilities. Not worth it at but I had a long flight n really needed a place to crash.
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Not really”
I purpose shall provide facility such us face tissue and tooth brush
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Be careful, this place is inside the gates”
This place is INSIDE the gates, which means you would be unable to stay in this place if you go to the checked baggage first after landing. Therefore it is more for a short stay before your flight taking off. AND agoda does not mention anything about this.
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Good”
Was really clean staff were great. Not the biggest rooms but are good enough to get a rest, sleep and a shower.
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
only option”
no better than stay outside. this hotel is made by simple wall on the aisle. the wall is not enough to cover all. so on the top of the wall is opened. no lock in the room. looks like same as outside.
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Acceptable”
Bad choice.no safety at all!all room with no door lock,no security or receptionist abailable.Not recommended
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Dear valued guest, thank you for taking time to share your valuable feedback with us. We are sorry to learn of your less than favourable experience. The experience of this particular visit may have discouraged you to return to Plaza Premium Lounge but we sincerely hope for an opportunity to welcome you back in future when we will try our utmost to make your stay a more satisfactory one. Thank you.
Good place to relax ”
Excellent service from the reception staff. The entire place is quiet and lighting is suitable for relaxation. Room is clean and comfortable, with all amenities included. Unlimited access to plaza premium lounge for breakfast, lunch, dinner or supper.
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
For Long Layover ”
I had 9 hours layover in KL and booked this facility. It was well worth it! Pros: Location - it happened to be very close to my boarding gate and super convenient. Bed - my booking said “sofa bed” but I got a single bed instead for some reason and it was super comfortable! Overall facility - the room has almost everything you need: clean towel, basic amenities, clean toilet and shower, and a hairdryer. One downside is there’re no slippers. Free access to the lounge - such a big plus! View from the room - the runway is right outside. Cons: Distance to the lounge - you need to walk a bit as they’re not connected each other. Noise - you’ll hear everything from staff chatting to airport announcements. Don’t forget the earplugs! Lock - the room door has no lock inside. Staff said they would always keep their eyes on but sometimes they were chatting in the back office leaving no one in the reception. Room temperature - AC was too strong.
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. We have shared your feedback with relevant department so that further enhancement could be carried out. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Free access to Premium Plaza Lounge”
Excellent location and once you factor in the free access to Premium Plaza Lounge, it is good value for money. I check in overnight and had free access to the Lounge for 2 days whereby I had my dinner and breakfast the next day. Besides, draught beer was fee as well. Only drawback was that there is no lock on the door so female traveller please take note.
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Dear valued guest, thank you for your great review in regard to your stay with Private Resting Suite, Plaza Premium Lounge. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Location close to the gates, but a little bit hard to find”
Because of located at the very end of the gate-floor it is hard to find. you have to ask and not everybody knows. There are some shops named Premium Plaza (one Spa and one restaurant) what complicated the search. But the location makes sense, because it should be quiet when you want to relax. But it should become more and better signs to show the way. The lounge itself is good. You find everything you need. A blanket maybe useful.
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you
Right facilities and good service”
Was on a 10 hour Private Suite package- really liked the services provided, the location , and facilities just right for a solo business traveller
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
Until actual PPL facility is completed, this is a bait-and-switch”
When I booked the suite, I saw photos of rooms with beds, etc. What was not made clear is that the actual lounge is still under construction and does not open until July 2017. Instead, I was in the "Wellness Spa"--a tiny room with a recliner chair and blanket. It was a ripoff.
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Dear valued guest, thank you for taking time to share your valuable feedback with us. We are sorry to learn of your less than favourable experience. The experience of this particular visit may have discouraged you to return to Plaza Premium Lounge but we sincerely hope for an opportunity to welcome you back in future when we will try our utmost to make your stay a more satisfactory one. Thank you.
It was a tiring and bad experience”
The management should really consider stating the terms and conditions clearly before letting travelers to book on their rooms. I've arrived at the airport and called up the hotel to get to know the direction. I was told to take the Aerotrain after passing the immigration. .....Only to find out that the staff at immigration couldn't let me pass. So ended up calling the 'hotel' staff again, and after much discussions and being tossed around through the phone .........no solid help was provided. I was even directed by the hotel receptionist to call the hotel management on my own! Imagine being in the airport from 12am to 2am just to gain access to the room that I booked. It was so tiring and at the end, I ended up leaving KLIA and stayed in another hotel 15 mins away from KLIA. Thanks for the awful experience, Plaza Premium Lounge (Wellness Spa).
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Dear valued guest, thank you for taking time to share your valuable feedback with us. We are sorry to learn of your less than favourable experience. The experience of this particular visit may have discouraged you to return to Plaza Premium Lounge but we sincerely hope for an opportunity to welcome you back in future when we will try our utmost to make your stay a more satisfactory one. Thank you.
Good staff member, arranged early check in. ”
Pros: Good for a stay, good value for money, friendly and helpful staff, great location. Will definitely recommend to friends. Cons: rooms need lock, a fridge would have been a great idea.
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. We have shared your feedback with relevant department so that further enhancement could be carried out. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.
out of expectation ”
The room is much better than the picture and out of expectation. It is a proper single bed but not sofa bed as showed in the website. Good stay!
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Dear valued guest, thank you for your great review in regard to your recent stay with Wellness Spa, KLIA. It is my pleasure to know that you enjoyed the stay. We look forward to welcoming you back and ensure that your next visit will be another amazing experience. Thank you.