Please provide the hotel with your arrival details (e.g. flight number) in order to arrange pick-up of the keys for the apartment.
Please note that any type of special request needs to be confirmed by PM Services Royal Plaza Apartments.
Please note that free cleaning is done once a week, while light cleaning is done daily. Towels are changed every 3 days and sheets are changed every 7 days. Please note that dish washing is not offered as a service.
Please note that damaged or missing things from the apartments will be paid extra. Please note that the check-in and key-collection take place at: Hotel Flora,office Balkan PMS, 2010 Borovets. Please inform PM Services Royal Plaza Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.