Pondok Santi Estate

Pondok Santi Estate

Gili Trawangan, North Lombok, Gili Trawangan, Lombok, Indonesia
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Deluxe Pool Bungalow - Exterior view Pondok Santi Estate
Deluxe Pool Bungalow - Exterior view
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    Interior view Pondok Santi Estate
    Interior view Pondok Santi Estate
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    Double - Bed Pondok Santi Estate
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     Pondok Santi Estate

    Guest reviews

    9.4
    Exceptional
    /10
    (160 reviews)See what guests said
    10.0
    Exceptional

    "This boutique villa resort offers five star service with a f..."

    cindy

    -

    November 13, 2018

    9.7
    Exceptional cleanliness
    Recommended by 93% of guests

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    This property is in high demand!Last booked 11 hours ago
    Exceptional
    Location
    9.5
    See map
    Exceptional location
    Nearby
    Popular
  • Shark Point Dive Location500 m
  • Gili Trawangan1.47 km
  • Majelis Taklim Nurul Ikhsan Muslim Gathering2.9 km
  • Gili Meno3.07 km
  • Gili Air5.41 km
  • Majelis Taklim Nurul Yaqin Muslim Gathering5.42 km
  • Bangsal Harbour8.34 km
  • Malimbu Beach9.12 km
  • Senggigi Beach15.37 km
  • Senggigi Plaza15.59 km
  • Value for money9.1
    Location rating9.5
    Nearest airportLombok International Airport (LOP)
    Distance to airport51.6 km
    Select your room
    9.4
    Exceptional
    Room comfort & quality
    Double
    Double
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Bungalow with Private Pool
    Bungalow with Private Pool
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Garden View Bungalow
    Garden View Bungalow
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Deluxe Pool Bungalow
    Deluxe Pool Bungalow
    ...
    • Room size: 48 m²/517 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Ocean View Family
    Ocean View Family
    ...
    • Room size: 80 m²/861 ft²
    • Ocean view
    • 1 king bed & 2 single beds
    Enter dates to see prices
    Ocean View Bungalow
    Ocean View Bungalow
    ...
    • Room size: 50 m²/538 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Ocean View Bungalow
    Ocean View Bungalow
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Palm View Bungalow
    Palm View Bungalow
    ...
    • Balcony/terrace
    • Shower
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    Bungalow - Sea View
    Bungalow - Sea View
    ...
      Enter dates to see prices
      Standard With View Bungalow
      Standard With View Bungalow
      ...
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        What people love about the property

        • 8.8
          Excellent

          "Layout was lovely , open shower , bedroom interiors & cozy patio made it unique."

          Deepa

          |

          January 3, 2017

        • 10.0
          Exceptional

          "A beautiful location, exceptional and friendly service, clean, laid back - really just perfect!"

          Michela

          |

          December 30, 2016

        • 10.0
          Exceptional

          "Beach - gorgeous sandy beach with plenty of beds and hammocks."

          Parveen

          |

          February 15, 2018

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        More about Pondok Santi Estate

        More about Pondok Santi Estate

        10.0
        Exceptional

        "We loved staying here!!"

        Parveen

        |

        February 15, 2018

        An overview

        Show less

        What they offer

        10.0
        Exceptional

        "Love this place ! And the stuffs here are very nice people!"

        Miao

        |

        May 9, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (160)Booking.com Reviews (250)
        9.4
        /
        10
        Exceptional
        Cleanliness9.7
        Facilities9.3
        Location9.5
        Room comfort and quality9.4
        Service9.6
        Value for money9.1
        Provided by verified guests of Agoda
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        All guests (160)
        All room types

        Show reviews that mention 

        Showing 114 verified guest comments
        12345
        8.8
        Excellent
        Dennis from Malaysia
        Family with young children
        Double
        Stayed 1 night in February 2019
        Big room with nice view. Love to hear the wave sound when lying on the day bed at balcony. ”
        Perfect room perfect resort with perfect location and beach. Surprising me they put whole tank of drinking water for us in the room. Its very helpful. But the management need to update for the mosquitoes treatment for all the rooms or area in resort. Especially when evening come, all the customers were crowded by the mosquitoes at the pool. We ran back to our room and call for mosquitoes burn. Unfortunately we wait for one hour for the room service. Too many mosquitoes that it's will spoil yr evening and night sleep. Although they prepare a mosquitoes net on the bed but there was no other net for kid. My child whole body got mosquitoes bite in that night. Another one is the provided bicycle: Because of gili t must need bicycle to go around, the hotel should need to prepare more standard bicycle as a four star hotel. Unfortunately all the bicycle is less maintaince, But we will certainly go back to stay in this hotel again with more mosquitoes killer. lol. Good work. Keep it on.
        Reviewed February 11, 2019
        10.0
        Exceptional
        cindy from Australia
        Couple
        Bungalow with Private Pool
        Stayed 6 nights in November 2018
        Best resort ever”
        First time to Gili T and I picked the best place on the island. This boutique villa resort offers five star service with a friendly welcoming vibe. Our pool villa had everything you could possibly think of with extra special touches which made our stay pure bliss and luxurious. Restaurant service & food was excellent. Especially the included daily breakfast which is probably better than I’ve experienced anywhere else in the world. The staff offer the most attentive service and are all just lovely. We will definitely be back in the near future
        Reviewed November 13, 2018
        Hi Cindy, Thank you for taking time to leave a review, we value your feedback. We are very happy to hear that you had the best time during your stay with us at one of our pool villas. We are looking forward to welcoming you back here at Pondok Santi. Best, Trisha
        Responded November 28, 2018
        Pondok Santi Estate
        9.2
        Exceptional
        Aden from Singapore
        Couple
        Bungalow with Private Pool
        Stayed 3 nights in June 2018
        Exceptional”
        We still love Pondok Santi even though their service standards aren't as good as last year. They were able to cater to our special dietary needs well last year. We were very impressed with their vegan food last year. This time, breakfast main was really quite a letdown. We are not motivated to dine in their resort for lunch and dinner at all. What could have happened within a year for such extreme experience. I sincerely hope their Chefs work on being more knowledgeable and sincere in catering to guests with different dietary needs. Overall, their service standards (not just the F&B) have fallen short of expectations. I believe Pondok Santi is still the best resort in Gili T. I would still stay here again.
        Reviewed June 18, 2018
        Thank you for taking the time to leave a review. We are sorry it was not as great a stay as your first visit. However, we have noted all of your comments and will take these into consideration as we continue to improve our services. We look forward to your next visit.
        Responded July 20, 2018
        Pondok Santi Estate
        9.6
        Exceptional
        Aden from Singapore
        Couple
        Double
        Stayed 3 nights in June 2018
        Our 2nd Stay in 1 Year”
        We love Pondok Santi. It's our 2nd stay within a year. We were excited about "returning home". The facilities and everything about the property are still great. It's a beautiful and clean property. However, the service standard and food quality have room for improvement. The F&B team ought to work on their knowledge on special diets and expand their menu to cater to guests with special dietary needs. We were so happy with our vegan meals last year. We looked forward to the breakfast every morning last year. During this trip, we were very disappointed with the food quality. For massage, remember to specify that you want the massage bed with a hole to rest your face comfortably when you lie on your tummy. We were assigned a normal bed in one of their pavilions which would be too uncomfortable lying on our tummy for 60min. We cancelled the massage and wasted our day. On a happier note, we had an enjoyable yoga session with Marki, the yoga instructor. Highly recommended.
        Reviewed June 18, 2018
        We are very pleased you have found a home with us. Thank you for your kind words, we appreciate it. See you on your next holiday!
        Responded July 20, 2018
        Pondok Santi Estate
        8.8
        Excellent
        Robert from Hong Kong
        Couple
        Bungalow with Private Pool
        Stayed 3 nights in March 2018
        Very relaxed. Great spot. Beach is clean and quiet with good view of Lombok.. Mornings are perfect”
        Pros. We stayed in a pool villa. Fantastic. Total privacy which is what we like. Outside grounds are expansive and well set back from the beach. Secluded. The beach is not perfect for sunsets but it has incredible views of Lombok, surf and sea, plus amazing morning light. Refreshing Winds in the morning too. Snorkeling was surprisely good. Easy and right there. Careful of the coral as it is very shallow. Cons. Breakfast is limited.. So if you stay for more than a few days, you will be out of options. It is not buffet style. I agree with that as buffets are wasteful, but if you stayed for a while you would be bored. Speed boat pick up was bad, maybe unlucky with the crew as private booking through the hotel. Lazy guys, sloppy. Check out was at 10.30am... Which is too early. We couldn't even checkin until 2.30pm.. So no idea why 4 hours is needed to make up a room. That was disappointing and surprising. Overall it was beautiful, Relaxing! Total getaway.
        Reviewed April 04, 2018
        Hi Robert, thanks for taking the time to leave a review. Your comments have been duly noted and will be worked on. We're glad you enjoyed most of your stay and we look forward to your next visit.
        Responded July 20, 2018
        Pondok Santi Estate
        9.2
        Exceptional
        Rahimie
        Couple
        Double
        Stayed 2 nights in December 2018
        Superb services with great. Very humble & helpful. Would recommend this place to my friends & family”
        9.99 / 10
        Reviewed December 26, 2018
        Hi Rahimie, Thank you for taking the time to leave a review, we value your feedback. We are very happy that you would recommend Pondok Santi to your friends and family and we hope to be able to welcome you back here. Kind regards, Trisha Guest Relations Associate
        Responded December 31, 2018
        Pondok Santi Estate
        9.2
        Exceptional
        Sara from Portugal
        Couple
        Double
        Stayed 1 night in December 2017
        great place”
        the best place we've seen on Gili T. amazing place right in front of the beach. great staff. they provide complimentary snorkeling gear, paddle board and kayak. they also rent bikes which are good for exploring the island. within walking distance to the main restaurants and bars. great swimming pool with a nice bar. we highly recommend this place for a prolonged stay! you won't be disappointed.
        Reviewed December 18, 2017
        Hi Sara, Thank you for taking time to leave a review, we value your comments. We are happy you had a great time here in Pondok Santi Estate. We look forward to your next visit. Best,
        Responded July 25, 2018
        Pondok Santi Estate
        8.8
        Excellent
        Airlangga from Indonesia
        Couple
        Deluxe Pool Bungalow
        Stayed 2 nights in May 2017
        Favourite place!”
        After almost 15 year absence from Gili Trawangan, my wife and I decided to re visit the island. We found the island more "civilized" but still charming and fun as ever. Pondok Santi was recommended by a friend, and our experience since the first day arriving was excellent.. the spacious garden strike us immediately upon arriving, and we loved it as it reminded us of properties of days-past in Bali. We stayed at the 1-bedroom with pool Villa, both types of villa, and both were awesome. Clean, comfy, and private, which is exactly what we were looking for. The pool area is simply amazing..so much that we spent an entire day by the pool, in the pool, and only went out for dinner!! The staff was warm and professional, and don't get fooled by the simple reception desk, as it performed well to our needs and requests. As Indonesians or "locals" often times we experience less then cordial services compared to foreign guests, so we are used to the treatment. But in Pondok Santi we experienced very little of this, and as the days of our stay progressed, the staff and workers were indeed excellent and attentive. We had such a good time, and decided to extend our stay, where i booked our extension through the net but put in the wrong dates. The manager of Pondok Santi noted this and through a staff member informed me that the hotel will sent notice through Agoda (where i made my booking) that for this case they are willing to offer refund. I thought this was an amazing level of understanding and very humane approach, and to offer such a thing based on my clumsiness without being asked, was just top notch. I would like to thank the manager of Pondok Santi for this, kudos! Will be coming back for years to come.
        Reviewed August 22, 2017
        9.6
        Exceptional
        Rubens from China
        Couple
        Double
        Stayed 3 nights in February 2016
        A.M.A.Z.I.N.G!”
        Only good words to describe this piece of heaven in Gili T!! The property stands out from others in the island for the spacious and peaceful environment. In the south side of the island, only 10-15min walk from jetty place. Beautiful palm trees on perfect neat grass with chill out hammocks and great space for yoga or just relaxing. Exclusive only 6 bungalows are spacious, nice and clean. Outside bathroom is great, having shower looking at the trees and sky almost made me forget the mosquitos (in love with their natural mosquito spray!! Necessary and so useful for me. I wish I could find it back home). Breakfast menu with everything we needed. Beautiful swimming pool and neat beach area exclusive for guests. Staff very attentive and kind. Georgie and her team are doing a great job over there! Tips: pack swimming shoes with you to Gili T. and try to avoid wet season (I wish I had done more research on that subject).
        Reviewed February 15, 2016
        8.3
        Excellent
        Daniel from United Kingdom
        Couple
        Double
        Stayed 2 nights in October 2013
        Quiet, relaxing, high standard ”
        Bathrooms are great, lots of space between rooms, lovely staff.
        Very nice, probably the nicest on main strip, good rooms although beds could be more comfy and AC not the strongest. Gardens are lovely, but could do with a pool as beaches very tricky with all the coral. Would recommend.
        Reviewed November 13, 2013
        9.3
        Exceptional
        Yean from Malaysia
        Couple
        Double
        Stayed 2 nights in September 2013
        Great service, awesome hut with outdoor shower!”
        Service, garden, villa
        One of the best stay in a while. Best place to chill. First time in Gili Trawangan, besides its sunset and snorkelling, I can't say I like this place. But thank god for Pondok Santi, I can just stay inside the estate away from the noise. The service staff was very attentive and friendly. Breakfast was simple but great. I just can't get enough of the huge garden!
        Reviewed October 05, 2013
        8.0
        Excellent
        Mark from New Zealand
        Couple
        Double
        Stayed 7 nights in July 2018
        Tranquil Location ”
        What we liked.. Quiet location with lavish gardens and plenty of space and located a few minutes from the restuarants and bars and busy main street. Cabins were adequate and outside bathrooms spacious. Private sunbeds and beach, although outside paying guests managed to get priority for location on beach. Lovely swimming pool and swim up bar, although the pool area lacks enough shade at times as umbrellas failed to give full shade. Dislikes Service in restuarant and breakfast area Breakfast was not always up to scratch for a 4* hotel Staff sometimes to personal in their approach and a simple hello would often suffice.
        Reviewed July 30, 2018
        Hi Mark, Thank you for taking time to leave review of our property, we value our guests comments. We are happy that you enjoyed the facilities and had an enjoyable stay. As for your comments regarding the restaurant's breakfast service and the staff, these are all well noted and we will take these into account as we are continuously making changes to improve our service. We hope to see you back at Pondok Santi. Kind regards, Trisha Guest Relations Associate
        Responded August 02, 2018
        Pondok Santi Estate
        7.6
        Very good
        Priska from Indonesia
        Family with young children
        Bungalow with Private Pool
        Stayed 2 nights in June 2018
        Great Bungalow but staff a little slow”
        We travelled during the lebaran holiday so imagine that's why the service was slow due to being lowly staffed as most employees take this time away. Hotel was nice and villa was great. Food just average.
        Reviewed July 04, 2018
        Thanks for taking the time to leave a review. We apologise you experienced slow service during that holiday. We hope to have you back at Pondok Santi.
        Responded July 20, 2018
        Pondok Santi Estate
        10.0
        Exceptional
        Parveen from United Kingdom
        Group
        Double
        Stayed 3 nights in February 2018
        From beginning to end we loved our stay!”
        PROS Great staff - willing to help with anything our group required Accomodation - Such a fantastic bungalow, wooden floors, ceilings, open sides, bathroom was outdoors completely private.. we loved staying here!! Food - no complaint from 7 of us travelling together. Beach - gorgeous sandy beach with plenty of beds and hammocks. Gardens - just a lovely place to have a walk, sit on your veranda and take in the view. Location - approx 8-10 min tops walk to all the hustle and bustle bars and restaurants, perfect location :) All 7 of us said 100% we will be back and stay here again!!
        Reviewed February 15, 2018
        We are very happy you enjoyed your stay with us. Looking forward to your next visit!
        Responded July 20, 2018
        Pondok Santi Estate
        10.0
        Exceptional
        Miao from China
        Solo traveler
        Double
        Stayed 1 night in March 2018
        Exceptional”
        Love this place ! And the stuffs here are very nice people! And Titin is so helpful!
        Reviewed May 09, 2018
        Thank you for taking time to review Pondok Santi Estate. See you on your next visit!
        Responded July 20, 2018
        Pondok Santi Estate
        10.0
        Exceptional
        huang from China
        Couple
        Bungalow with Private Pool
        Stayed 2 nights in June 2017
        the best place to stay in Giri”
        I've visited Giri Trawangan for two times. It's the best place i ever stayed there. you should not miss it!
        Reviewed April 29, 2018
        We're very happy you enjoyed both stays with us. looking forward to your next visit.
        Responded July 20, 2018
        Pondok Santi Estate
        9.2
        Exceptional
        daae from South Korea
        Couple
        Bungalow with Private Pool
        Stayed 4 nights in April 2018
        For honeymoon”
        Nice even ib gili.t Better than in nusadua If you find out special natural resort for honeymoon decide here
        Reviewed April 10, 2018
        Thanks for the recommendation, much appreciated.
        Responded July 20, 2018
        Pondok Santi Estate
        9.2
        Exceptional
        Lilly from Malaysia
        Couple
        Bungalow with Private Pool
        Stayed 2 nights in February 2018
        Exceptional”
        The location is at a quieter side of the island but still within easy walking distance to the town and convenience. They have a public beach which they look after so is very clean (though the beach here have lots of coral debris, not fine sand). Stayed at their pool villa. Nice getaway for couples with private pool and sun beds amongst well tendered garden plants/ greenery. Their shower is outdoors and uncovered so not so suitable for families unless you don't mind showering nude amongst your family or showering in the rain/sun. You will need to exit the room to go to the toilet (wc), so not so convenient when you need the toilet at night. Overall, this is a unique romantic getaway for couples. They are 5 star resort style standards so the price is really worth it if you go for the pool villas. Their restaurant is a little on the pricey side but there are plenty of good restaurants or local food close by. Staff were friendly too.
        Reviewed February 13, 2018
        Thank you for taking time to leave a review, Lilly. We are pleased you enjoyed your stay.
        Responded July 20, 2018
        Pondok Santi Estate
        8.8
        Excellent
        Sharni from Australia
        Couple
        Double
        Stayed 5 nights in January 2018
        ABSOLUTELY AMAZING ”
        We stayed at Pondok Santi for 5 nights and I couldn't be happier with the value for money. Firstly the staff are absolutely amazing, super helpful, accomodating and resourceful in helping for any questions you had. The little hut itself was very clean and had all utilities that you required. The food at Pondok would have had to be some of the best food I've ever eaten, I highly recommend eating at the Santi Lounge (especially the chocolate brownies- to die for) and I especially loved waking up too the 'Welcome juice' and breaky in our lounge. I have all positive things too say about Pondok and not one negative comment. You can hire bikes for 50,000 rupiah a day and that will get you around the island. Highly worth the money you pay for!! Can't wait to return :) Special Thanks to all the staff at Pondok for making our stay so pleasant and enjoyable!
        Reviewed February 04, 2018
        We are very happy to hear that you had a great time with us. We hope to see you back at Pondok Santi.
        Responded July 20, 2018
        Pondok Santi Estate
        8.8
        Excellent
        Misha from Netherlands
        Family with young children
        Bungalow with Private Pool
        Stayed 3 nights in January 2018
        Probably the most beautiful of Gili Trawangan”
        Superb villa's. With great pool and garden. More than great food (Amazon quality) Female frontoffice manager was really friendly. Except the disappointing weather. We had an amazing stay and recommend.
        Reviewed January 30, 2018
        Too bad the weather wasn't so good during your stay, but we are very happy you enjoyed anyway. Thank you for your kind words.
        Responded July 20, 2018
        Pondok Santi Estate
        12345
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