Pontchartrain Hotel St. Charles Avenue

4 stars out of 5
2031 St. Charles Avenue, Faubourg Delassize, New Orleans (LA), United States, 70130 - See map

Enjoy the enchanting Pontchartrain Hotel in vibrant New Orleans. Stay in the Faubourg Delassize neighborhood surrounded by restaurants, music venues, and stunning architecture. Luxurious amenities include AC, in-room safe, and toiletries. Take guided tours to WWII Museum, Garden District, and Mardi Gras World. Start your day with breakfast and relax at the cozy coffee shop. Book now for an exclusive New Orleans experience and create lasting memories with your travel companion. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Inside city center

Check-in [24-hour]

170 meters to Garden District

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Fitness center

Check-in/out [express]

Luggage storage

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in New Orleans (LA) every 3 minutes on Agoda.com
See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Popular landmarks
Garden District
170 m
The National WWII Museum
1.2 km
Harrah's Casino New Orleans
2.1 km
Preservation Hall
2.9 km
French Quarter
2.9 km
Closest landmarks
House of Broel
80 m
Mckenna Museum of African American Art
160 m
Garden District
170 m
Saint Charles Surgical Hospital
360 m
Dryades YMCA
420 m
Value for money8.5
Location rating9.3
Nearest airportLakefront Airport (NEW)
Distance to airport12.4 km

Rooms available at Pontchartrain Hotel St. Charles Avenue

Deluxe King Suite
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  • Room size: 48 m²/517 ft²
  • Outdoor view
  • 1 king bed
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Superior King Room
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  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
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Deluxe Double Room
...
  • Room size: 44 m²/474 ft²
  • Outdoor view
  • 2 double beds
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Deluxe Double Suite
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 2 double beds
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Two-Bedroom Suite
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  • Room size: 49 m²/527 ft²
  • Outdoor view
  • 2 single beds and 1 king be...
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Superior Double Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 double beds
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Erato Two Double Room
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  • Room size: 33 m²/355 ft²
  • Shower
  • 2 double beds
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KING BED ROOM
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  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 king bed
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Suite, 1 King Bed (Calliope)
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  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 king bed
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Room Euterpe Deluxe Queen
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  • Room size: 47 m²/506 ft²
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Frequently asked questions

What attractions are nearby Pontchartrain Hotel St. Charles Avenue that are in walking range?

While staying at Pontchartrain Hotel St. Charles Avenue, kick start your trip by exploring the nearest attractions that are within walking distance to the property which include House of Broel, Mckenna Museum of African American Art, and Garden District.

What bars are close by Pontchartrain Hotel St. Charles Avenue?

While residing at Pontchartrain Hotel St. Charles Avenue, delight in your evening or night out at Bridge Lounge, Parasol’s, and Circle Bar to get the most out of your nightlife.

What public parks are within range of Pontchartrain Hotel St. Charles Avenue?

While lodging at Pontchartrain Hotel St. Charles Avenue, cherish your morning or evening stroll at nearby park which include Coliseum Square, Annunciation Square, and Margaret Place Park.

What is Pontchartrain Hotel St. Charles Avenue pet policy?

Pontchartrain Hotel St. Charles Avenue's additional pet policy indicates that the weight/size limit is 50 lbs and the number of pets allowed per room is 2. Please contact the property for more information regarding pet policy.

How many rooms does Pontchartrain Hotel St. Charles Avenue have?

Pontchartrain Hotel St. Charles Avenue has a total of 106 rooms.

At what time of the year is Pontchartrain Hotel St. Charles Avenue most popular?

Pontchartrain Hotel St. Charles Avenue's most popular month where verified tourists have stayed the most is in December.

What was the average room rate for Pontchartrain Hotel St. Charles Avenue been in the past month?

The typical room rate for Pontchartrain Hotel St. Charles Avenue in the past month is 375.58 USD, compared to city's average of 232.02 USD.

What is the verified guest review consensus about Pontchartrain Hotel St. Charles Avenue's view?

64.0% of our past customer ratings have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Pontchartrain Hotel St. Charles Avenue down in the review section.

What is the typical rating that past Solo travelers' have given to Pontchartrain Hotel St. Charles Avenue?

Past solo travelers that have stayed at this property have given Pontchartrain Hotel St. Charles Avenue an average rating of 8.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Business travelers' have given to Pontchartrain Hotel St. Charles Avenue?

Verified business travelers that have stayed at this property have given Pontchartrain Hotel St. Charles Avenue an average rating of 8.7. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Pontchartrain Hotel St. Charles Avenue?

Past couple travelers that have stayed at this property have given Pontchartrain Hotel St. Charles Avenue an average rating of 8.7. You can look up on more detailed customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

More about Pontchartrain Hotel St. Charles Avenue

More about Pontchartrain Hotel St. Charles Avenue

Experience Timeless Elegance at Pontchartrain Hotel St. Charles Avenue

Welcome to Pontchartrain Hotel St. Charles Avenue, a 4-star gem nestled in the heart of New Orleans (LA), United States. With a rich history dating back to 1927, this historic hotel seamlessly blends old-world charm with modern comforts. From the moment you step into the grand lobby, you'll be transported to a bygone era of elegance and sophistication. Boasting 106 tastefully appointed rooms, Pontchartrain Hotel offers a variety of accommodations to suit every traveler's needs. Each room is thoughtfully designed to provide a comfortable and relaxing retreat, featuring plush bedding, luxurious amenities, and stylish decor. Whether you're traveling for business or pleasure, you'll find everything you need for a memorable stay. Check-in begins at 03:00 PM, allowing you plenty of time to settle in and start exploring all that New Orleans has to offer. If you're traveling with furry friends, rest assured that Pontchartrain Hotel is a pet-friendly establishment, allowing up to 2 pets per room. So, you can bring your beloved four-legged companions along to share in the adventure. The hotel's child policy is equally accommodating, making it a great choice for families. Children between the ages of 3 to 21 can stay free of charge, ensuring a stress-free and budget-friendly vacation for parents. Whether you're planning a family getaway or a romantic escape, Pontchartrain Hotel St. Charles Avenue is the perfect destination to create lasting memories.

Unwind and Socialize at Pontchartrain Hotel St. Charles Avenue's Vibrant Entertainment Facilities

At Pontchartrain Hotel St. Charles Avenue, the entertainment options are as vibrant and diverse as the city of New Orleans itself. Whether you're looking to unwind with a refreshing drink or socialize with fellow travelers, this hotel has you covered. Step into the hotel's stylish bar, where the atmosphere is lively and the drinks flow freely. Sip on expertly crafted cocktails, sample local beers, or indulge in a glass of fine wine. The talented bartenders are always ready to create a personalized drink that suits your taste. With its chic decor and cozy seating, the bar is the perfect spot to relax and enjoy the vibrant energy of St. Charles Avenue. If you prefer a more communal setting, head to the shared lounge/TV area. This inviting space is designed for guests to connect and socialize. Sink into plush sofas and armchairs as you catch up on the latest news or watch your favorite sports game on the large flat-screen TV. Whether you're traveling alone or with friends, the shared lounge is an ideal place to unwind and meet fellow travelers from around the world. With its lively bar and welcoming shared lounge/TV area, Pontchartrain Hotel St. Charles Avenue ensures that your entertainment needs are well taken care of during your stay in New Orleans.

Stay Active at Pontchartrain Hotel St. Charles Avenue's Fitness Center

At Pontchartrain Hotel St. Charles Avenue, we understand the importance of staying active while traveling. That's why we offer a state-of-the-art fitness center that is sure to impress even the most dedicated fitness enthusiasts. Our fitness center is equipped with modern cardio machines, including treadmills, ellipticals, and stationary bikes, allowing you to get your heart pumping and burn off those extra calories. For those looking to build strength, we have a range of weightlifting equipment and resistance machines to help you tone and sculpt your muscles. With our fitness center open 24/7, you can work out whenever it suits your schedule, whether it's an early morning session or a late-night sweat session. So, don't let your fitness routine take a backseat during your stay at Pontchartrain Hotel St. Charles Avenue - stay active and keep up with your fitness goals in our top-notch fitness center.

Convenience at its Finest: Pontchartrain Hotel St. Charles Avenue's Exceptional Facilities

At Pontchartrain Hotel St. Charles Avenue, convenience is a top priority. With a range of exceptional facilities, guests can enjoy a hassle-free stay from start to finish. The hotel offers laundry service and dry cleaning, ensuring that guests can keep their wardrobe fresh and clean throughout their stay. Safety deposit boxes are also available, providing a secure place for valuables and peace of mind. The dedicated concierge team is always ready to assist guests with any needs or inquiries, offering personalized recommendations and arranging reservations for local attractions and restaurants. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing guests to easily stay in touch with loved ones or catch up on work. Express check-in/check-out services make the arrival and departure process seamless, while luggage storage ensures that guests can explore the city without any burdens. With daily housekeeping, guests can return to a clean and tidy room after a day of exploration. Pontchartrain Hotel St. Charles Avenue truly goes above and beyond to provide a convenient and comfortable experience for every guest.

Convenient Transport Facilities at Pontchartrain Hotel St. Charles Avenue

At Pontchartrain Hotel St. Charles Avenue, guests are provided with a range of convenient transport facilities to enhance their stay in New Orleans. Whether you're looking to explore the city's vibrant neighborhoods or attend local events, the hotel offers tours and ticket services to help you plan your itinerary effortlessly. With the assistance of the friendly staff, you can easily book tickets for popular attractions and events, ensuring you make the most of your time in the city. For guests arriving by car, Pontchartrain Hotel St. Charles Avenue offers valet parking and a car park, making it hassle-free to travel around New Orleans. The valet parking service allows you to conveniently drop off your vehicle and have it securely parked for the duration of your stay. Additionally, the hotel's car park provides a safe and convenient option for guests who prefer to self-park. Whether you're a tourist exploring the city or attending a local event, Pontchartrain Hotel St. Charles Avenue's transport facilities ensure a seamless and stress-free experience. From tours and ticket services to valet parking and a car park, the hotel goes above and beyond to provide convenient options for all guests.





Indulge in Exquisite Dining at Pontchartrain Hotel St. Charles Avenue

At Pontchartrain Hotel St. Charles Avenue, we take pride in offering our guests an exceptional dining experience. Start your day off right with a delicious continental breakfast, served fresh every morning. Our coffee shop is the perfect spot to grab a cup of your favorite brew or indulge in a delectable pastry. For a more refined dining experience, look no further than our elegant restaurant. With its upscale ambiance and impeccable service, it is the ideal setting for a memorable meal. Our talented chefs curate a menu that showcases the rich flavors of New Orleans, from traditional Creole dishes to modern culinary creations. Rest assured that your dining experience at Pontchartrain Hotel St. Charles Avenue will be complemented by our attentive staff and daily housekeeping services. So whether you're starting your day with a cup of coffee, enjoying a leisurely breakfast, or savoring a gourmet dinner, our dining facilities are sure to exceed your expectations.

Luxurious and Spacious Rooms at Pontchartrain Hotel St. Charles Avenue

Experience the epitome of comfort and style at Pontchartrain Hotel St. Charles Avenue, where a range of exquisite room options awaits you. Choose from the Deluxe Double Room with two cozy double beds, perfect for families or groups of friends seeking ample space to relax. Alternatively, indulge in the Deluxe Double Suite featuring two double beds, offering the utmost privacy and comfort for a truly rejuvenating stay. For those seeking a more regal experience, the Deluxe King Suite boasts a lavish king bed, allowing you to unwind in opulence. Additionally, the Superior Double Room offers two double beds, providing a spacious retreat for a restful night's sleep. Lastly, the Superior King Room features a luxurious king bed, ensuring a tranquil and comfortable stay. Booking your stay at Pontchartrain Hotel St. Charles Avenue through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's competitive rates, you can enjoy luxurious accommodations at unbeatable value. Additionally, Agoda's user-friendly platform allows you to easily browse and compare room options, ensuring you find the perfect fit for your needs. With Agoda's secure and efficient booking process, you can reserve your desired room with just a few clicks, saving you time and effort. Trust Agoda to provide you with a seamless booking experience, so you can focus on making unforgettable memories during your stay at Pontchartrain Hotel St. Charles Avenue.

Discover the Vibrant Faubourg Delassize in New Orleans

Nestled in the heart of New Orleans, the vibrant neighborhood of Faubourg Delassize offers a unique and authentic experience for visitors staying at the Pontchartrain Hotel St. Charles Avenue. This historic district is known for its rich cultural heritage, diverse community, and vibrant atmosphere. From charming streets lined with colorful Creole cottages to lively jazz clubs and mouthwatering culinary delights, Faubourg Delassize has something for everyone. Immerse yourself in the local culture by exploring the neighborhood's lively music scene. Just steps away from the hotel, you'll find iconic jazz clubs and music venues where you can sway to the soulful rhythms of New Orleans. Indulge in the city's famous cuisine at the neighborhood's many renowned restaurants, serving up delicious Creole and Cajun dishes that will tantalize your taste buds. Take a leisurely stroll through the picturesque streets of Faubourg Delassize and admire the stunning architecture. The neighborhood is home to a mix of historic buildings, colorful shotgun houses, and elegant mansions, showcasing the city's rich architectural history. Don't forget to visit Lafayette Cemetery No. 1, a hauntingly beautiful cemetery that offers a glimpse into New Orleans' unique burial traditions. With its lively atmosphere, rich history, and vibrant culture, Faubourg Delassize is a must-visit neighborhood for anyone looking to experience the true essence of New Orleans. Stay at the Pontchartrain Hotel St. Charles Avenue and immerse yourself in the charm and excitement of this captivating district.

Getting to Pontchartrain Hotel St. Charles Avenue from the nearest airports

When it comes to traveling from the airport to Pontchartrain Hotel St. Charles Avenue in New Orleans, you have a few convenient options. The nearest airport to the hotel is Louis Armstrong New Orleans International Airport (MSY), which is approximately 15 miles away. One of the most popular and hassle-free ways to reach the hotel from the airport is by taking a taxi or rideshare service. There are designated pick-up areas outside the airport terminals where you can easily find a taxi or book a ride through popular apps. The journey usually takes around 25-30 minutes, depending on traffic conditions. If you prefer public transportation, you can also take advantage of the airport shuttle service. Several companies operate shuttles that provide transportation between the airport and various hotels in the city. It's recommended to check the schedule and book your seat in advance to ensure a smooth journey. Another option is to rent a car from one of the car rental agencies available at the airport. This gives you the flexibility to explore the city at your own pace and also provides the convenience of having a vehicle during your stay. No matter which mode of transportation you choose, once you arrive at Pontchartrain Hotel St. Charles Avenue, you'll be greeted with a charming and historic atmosphere. Located in the Faubourg Delassize neighborhood, the hotel offers a blend of classic elegance and modern amenities. From the moment you step into the lobby, you'll be captivated by the timeless beauty and Southern hospitality. The hotel features comfortable rooms, a rooftop bar with stunning views of the city, and a renowned restaurant serving delicious cuisine. With its prime location on St. Charles Avenue, you'll be just steps away from iconic streetcar lines, renowned restaurants, and vibrant nightlife. Pontchartrain Hotel St. Charles Avenue is the perfect choice for travelers looking to immerse themselves in the rich culture and charm of New Orleans.

Exploring the Vibrant Surroundings of Pontchartrain Hotel St. Charles Avenue

Nestled in the heart of New Orleans, Pontchartrain Hotel St. Charles Avenue offers guests the perfect opportunity to explore the vibrant surroundings and immerse themselves in the rich culture of the city. Just a short distance away, you'll find the picturesque Garden District, known for its stunning historic mansions and lush greenery. Take a leisurely stroll through the neighborhood and marvel at the architectural beauty that dates back to the 19th century. For those interested in the culinary delights of New Orleans, the Southern Food and Beverage Museum is a must-visit attraction. Discover the diverse flavors and traditions of Southern cuisine as you explore exhibits showcasing the region's culinary history. From soul food to Cajun and Creole dishes, this museum offers a fascinating insight into the unique food culture of the South. Art enthusiasts will be delighted to find Barrister's Gallery nearby, where they can admire contemporary art exhibitions and immerse themselves in the local art scene. For a different kind of artistic experience, the Mckenna Museum of African American Art showcases a diverse collection of African American art, celebrating the rich heritage and contributions of African American artists. History buffs can visit the Church of St. John the Baptist, a beautiful Gothic Revival church that has been a spiritual center for the community since the mid-19th century. Alternatively, the Christ Church Cathedral, located just a short distance away, offers a glimpse into New Orleans' religious heritage with its stunning architecture and serene atmosphere. For those seeking medical services, the Saint Charles Surgical Hospital is conveniently located nearby. And if you're looking for a unique and offbeat experience, the Ashe Cultural Arts Center hosts various performances and events that celebrate African diaspora culture. Lastly, art lovers can explore the Big Top Gallery & Three Ring Circus, a creative space that showcases contemporary art and hosts events and workshops. With its vibrant surroundings and a plethora of attractions, Pontchartrain Hotel St. Charles Avenue is the perfect choice for travelers looking to experience the best of New Orleans.





A Culinary Adventure Awaits

Indulge in a culinary adventure just steps away from Pontchartrain Hotel St. Charles Avenue. Whether you're craving traditional New Orleans cuisine or international flavors, you'll find a variety of options to satisfy your taste buds. Start your day with a hearty breakfast at The Avenue Pub, a local favorite known for its delicious omelettes and freshly brewed coffee. For a taste of Asian cuisine, head to Hoshun Restaurant, where you can savor mouthwatering sushi rolls and flavorful stir-fries. If you're in the mood for a classic American meal, Glady's Bar is the perfect spot to enjoy a juicy burger and hand-cut fries. Craving some smoky barbecue? VooDoo BBQ & Grill - Uptown offers a tantalizing selection of slow-cooked meats and savory sides. For a quick and tasty bite, Lucky's is a popular choice, serving up delicious sandwiches and salads. And of course, no trip to New Orleans would be complete without trying some authentic Louisiana fried chicken from Popeyes Louisiana Kitchen. If you're in the mood for Japanese cuisine, Miyako Sushi Bar & Hibachi is a must-visit, offering a wide range of sushi rolls and hibachi-grilled dishes. For an elegant dining experience, make a reservation at Caribbean Room, where you can indulge in refined Creole dishes in a sophisticated setting. And if you're in the mood for pizza, Slice NOLA is the place to go, serving up delicious New York-style slices. After a day of exploring the city, unwind at Trolley Stop, a cozy neighborhood bar where you can enjoy a refreshing cocktail or a cold beer. With such a diverse array of dining options right at your doorstep, Pontchartrain Hotel St. Charles Avenue is the perfect choice for food enthusiasts looking to embark on a culinary journey in New Orleans.

Shop Till You Drop at Nearby RHINO Gallery

Located just steps away from the Pontchartrain Hotel St. Charles Avenue, RHINO Gallery is a must-visit shopping landmark for art enthusiasts and collectors. This contemporary art gallery showcases a diverse range of works by both established and emerging artists, offering a unique shopping experience. From vibrant paintings and sculptures to captivating photography and mixed media pieces, RHINO Gallery is a treasure trove of artistic masterpieces. Take your time exploring the gallery's carefully curated collection and find the perfect piece to add to your own art collection or as a special gift for someone. With its prime location, the Pontchartrain Hotel St. Charles Avenue offers easy access to this exceptional shopping destination, making it an ideal choice for art lovers and avid shoppers alike.

Affordable Luxury: Experience Pontchartrain Hotel St. Charles Avenue at a Great Price

Step into luxury without breaking the bank at Pontchartrain Hotel St. Charles Avenue in New Orleans (LA). With an average price of $208 per room, you can indulge in a world-class experience at a price that won't leave a dent in your wallet. Compared to the average price of a hotel room in New Orleans, which is $188, Pontchartrain Hotel St. Charles Avenue offers exceptional value for money. Nestled in the heart of the vibrant city, this historic hotel combines timeless elegance with modern comforts. From the moment you enter the grand lobby, you'll be captivated by the exquisite decor and attention to detail. The well-appointed rooms feature luxurious amenities, plush bedding, and stunning views of St. Charles Avenue or the charming French Quarter. Whether you're visiting for business or pleasure, Pontchartrain Hotel St. Charles Avenue offers an array of amenities to enhance your stay. Indulge in delectable cuisine at one of the hotel's renowned restaurants, sip on handcrafted cocktails at the rooftop bar, or unwind in the rooftop pool with panoramic city views. With its prime location, you'll have easy access to the city's top attractions, including the historic French Quarter, the bustling Warehouse District, and the vibrant music scene of Bourbon Street. Experience the perfect blend of elegance, comfort, and affordability at Pontchartrain Hotel St. Charles Avenue. Book your stay now and discover why this hotel is a favorite among travelers seeking a truly memorable experience in New Orleans.

Fantastic Staff and Excellent Location

The Pontchartrain Hotel St. Charles Avenue has received rave reviews from its guests for its fantastic staff and excellent location. Visitors have praised the super friendly and attentive staff who provide excellent service, making their stay truly memorable. The hotel's beautifully decorated interiors create a charming and romantic ambiance, perfect for a getaway with a loved one. The rooms are not only clean but also spacious, accommodating groups of guests comfortably. Situated in a prime location, guests can easily explore the vibrant city of New Orleans on foot, with many attractions and dining options just a short walk away. Additionally, the hotel's Bayou Bar and Hot Tin Roof have been highly recommended by guests, offering excellent spots to relax and enjoy delicious drinks. If you're looking for a memorable stay in New Orleans, the Pontchartrain Hotel St. Charles Avenue comes highly recommended.

A Delightful Stay at Pontchartrain Hotel St. Charles Avenue

Discover the epitome of luxury and charm at Pontchartrain Hotel St. Charles Avenue in New Orleans. With an impressive overall rating of 8.9, this hotel has consistently delighted guests with its exceptional service and top-notch facilities. One of the standout features of this hotel is its unbeatable location, earning a remarkable rating of 9.4. Situated on St. Charles Avenue, guests have easy access to the vibrant energy of the city, including famous attractions like the French Quarter and Bourbon Street. Whether you're seeking the excitement of Mardi Gras or the soulful sounds of jazz, this hotel puts you right in the heart of it all. The staff at Pontchartrain Hotel St. Charles Avenue are highly praised for their exceptional performance, earning a remarkable rating of 9.1. From the moment you step foot into the hotel, you'll be greeted with warm smiles and attentive service. The dedicated team goes above and beyond to ensure that every guest feels welcomed and well taken care of throughout their stay. Whether you need assistance with recommendations for local dining spots or arranging transportation, the staff is always ready to assist with a genuine desire to make your stay memorable. With an impressive rating of 8.7 for cleanliness and facilities, Pontchartrain Hotel St. Charles Avenue ensures that every aspect of your stay is meticulously maintained. The rooms are elegantly designed, offering a comfortable and stylish retreat after a day of exploring the city. The hotel's facilities are equally impressive, including a rooftop bar with breathtaking views of the city skyline and a fitness center for those who want to stay active during their trip. When it comes to value, Pontchartrain Hotel St. Charles Avenue is highly regarded, earning a rating of 8.7. Guests appreciate the exceptional quality and service they receive for the price they pay, making it a fantastic choice for those seeking a luxurious stay without breaking the bank. Overall, Pontchartrain Hotel St. Charles Avenue is a true gem in the heart of New Orleans, offering a delightful experience for every guest. From its prime location to its exceptional staff and top-notch facilities, this hotel truly goes above and beyond to ensure a memorable stay.

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Amenities and facilities

Excellent8.5

Facilities

Languages spoken
  • English
  • Spanish
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • On-site entertainment
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Bar
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [nearby]
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Carpeting
  • Closet
  • Daily housekeeping
  • Desk
  • Fire extinguisher
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
Caribbean Room
  • Cuisine: Cajun/Creole
Silver Whistle
  • No additional information available

Location

2031 St. Charles Avenue, Faubourg Delassize, New Orleans (LA), United States, 70130

Exceptional9.3

Location

Public transportation
  • New Orleans Amtrak
    1.3 km
  • Union Station
    1.4 km
Airports
  • Lakefront Airport (NEW)
    12.4 km
Hospital or clinic
  • Saint Charles Surgical Hospital
    360 m
Shopping
  • French Market
    3.4 km
Convenience store
  • Circle K
    1.1 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Garden District
    170 m
  • The National WWII Museum
    1.2 km
  • Harrah's Casino New Orleans
    2.1 km
  • Preservation Hall
    2.9 km
  • French Quarter
    2.9 km
  • Jackson Square
    3.0 km
  • St. Louis Cathedral
    3.0 km
  • Bourbon Street
    3.1 km
  • Frenchmen Street
    3.8 km
  • Royal Street
    6.5 km
Nearby landmarks
  • House of Broel
    80 m
  • Mckenna Museum of African American Art
    160 m
  • Garden District
    170 m
  • Saint Charles Surgical Hospital
    360 m
  • Dryades YMCA
    420 m
  • Moses Plastic Surgery
    450 m
  • Grace King House
    470 m
  • Barrister’s Gallery
    490 m
  • Goodrich-Stanley House
    520 m
  • Women's Guild of the New Orleans Opera
    530 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-21 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 22 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Valet Parking is available at a location nearby (reservation is not needed) and costs USD 30 per day.
  • A Destination Amenity Fee is chargeable at a flat fee of USD 25 per room per night. The daily fee includes complimentary guestroom coffee, Hi-Speed Wi-Fi throughout the hotel, local calls, digital newspaper and e-books, bottled water at check-in, and daily access to Franco’s gym on Magazine. Hotel guests also receive preferred access to Jack Rose restaurant, Hot Tin rooftop bar, Silver Whistle café, and Bayou Bar (inclusive of live music), and one complimentary glass of sparkling wine per guest at either bar is included.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-in until00:00
Extras
  • Breakfast charge (unless included in room price)25 USD
The property
  • Year property opened1927
  • Number of floors11
  • Number of rooms 106
  • Most recent renovation2016
  • Number of restaurants4
  • Number of bars/lounges2
Parking
  • Daily parking fee35.00 USD

Property announcements

Please note: Guests must be 21 years of age or older to make reservation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Pontchartrain Hotel St. Charles Avenue from real guests

Provided by verified guests of

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8.6
  • Location score 9.3 out of 10 and is a high score in New Orleans (LA)
    Location9.3
  • Service score 8.9 out of 10 and is a high score in New Orleans (LA)
    Service8.9
  • Cleanliness score 8.6 out of 10 and is a high score in New Orleans (LA)
    Cleanliness8.6
  • Facilities score 8.5 out of 10 and is a high score in New Orleans (LA)
    Facilities8.5
  • Value for money score 8.5 out of 10 and is a high score in New Orleans (LA)
    Value for money8.5
High score for New Orleans (LA)
Rating
9+ Exceptional (17)
8-9 Excellent (2)
7-8 Very Good (3)
6-7 Good (2)
<6 Below Expectation (4)
Guest Type
Room Type
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Showing 28 verified guest comments
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8.4
Excellent
Sarah from United States
Solo traveler
Superior King Room
Stayed 1 night in January 2024

Pontchartrain Hotel”

I stayed one night at the Pnchartrain Hotel in January. I enjoyed my stay. The staff was friendly and helpful. The one thing to note is that they have a $25 service fee that gets added to the cost on top of what you pay here. That included one free sparkling wine at the hotel bar and use of a gym, but as I was only staying one night, I wasn't able to use them. The location was very close to the streetcar line, but the streetcar doesn't come super frequently, so I spent more time walking. It wasn't very convenient to the french quarter area because of that, but there are some nice shops and restaurants nearby on magazine st. Overall, good and clean and excellent service. The location was really my only complaint, but the houses in the Garden District are impressive to look at, so if that's your jam, check it out.

Reviewed January 25, 2024
10.0
Exceptional
sharon from United States
Couple
Deluxe Double Room
Stayed 1 night in October 2023

Amazing stay in a prime location ”

Our recent stay at this hotel was exceptional. The location was perfect for exploring the city on foot, with many attractions within walking distance. The room was spacious and clean, with housekeeping doing an excellent job. We had a great night's sleep thanks to the comfortable bed. The facilities were top-notch, especially the Wi-Fi which was fast and reliable. The staff was friendly and helpful throughout our stay. Overall, we highly recommend this hotel for its value for money and would definitely stay here again when visiting the city.

Reviewed November 13, 2023
9.2
Exceptional
Yanqi from United States
Couple
Room Assigned on Arrival
Stayed 2 nights in November 2023

Excellent hotel”

We stayed for two nights. The hotel sits in the beautiful Garden district along the St. Charles street car line, with a lot of cafes, bars and restaurants around, very convenient. The decorations are stylish and artistic, while the room is very clean and the concierge has been very helpful with fast room services!

Reviewed November 25, 2023
9.2
Exceptional
Elizabeth from United States
Family with young children
KING BED ROOM
Stayed 4 nights in December 2023

Great place to stay in uptown New Orleans”

The Pontchartrain hotel is a classic in the city of New Orleans. It’s been around. The staff they are understand the hospitality of New Orleans and what it means to be truly kind. Everyone there was amazing. We stayed over Christmas and it was a very intimate and friendly vibe. There’s a street car stop right in front of the hotel. They can take you 15 minutes to the French Quarter or 15 minutes uptown the other way to go to Audubon Park. It’s a wonderful place to stay.

Reviewed December 26, 2023
7.2
Very good
Deborah from United States
Solo traveler
Superior King Room
Stayed 1 night in August 2023

Beautiful old hotel that needs major upgrades”

The hotel is charming but needs to be thoroughly upgraded. Mainly with its management systems. I took three tries for them to send me to a room that was cleaned and ready for a guest. Which means I went to two rooms with a key only to find out they hadn’t been cleaned yet. The old time key system just isn’t cutting it anymore. The restaurants and rooftop bar are nice but the rooms need catching up to them. So much potential.

Reviewed August 23, 2023
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